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DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 292

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A
Alivia Ghosal
from Hyderabad, Telangana
Jan 3, 2019
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Address: Hyderabad, Telangana, 500032
Website: Dtdc courier services

I have couriered one item which is delivered in a broken state, also not packed properly. The item is broken in so many pieces that it is not even recognizable. How can your employees be so irresponsible while packing something. Price of the item is 2000, also i have spent 1100 for the courier. I have given the money for packing also, then why it is not packed properly before delivering. I want my money to be refunded asap.

This kind of services are not expected from dtdc. I want some immediate actions to be taken from your end.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
I have given some important parcel for courier to DTDC pune ghorpadi office on 18-dec-2018. But it's haven't reached yet. it's been 13 days. Kindly look into the matter.

Pune ghorpadi contact person - mahesh [protected]
Recipient DTDC contact person - [protected]
Dear DTDC,

7 days completed and still not delivered why???, and no any update given by you.

Is it your customer satisfaction policy?? I am trying to find my consignment but no response given by you.

Consignment Number is –Z78940754.

Please look and provide detail.

Arvind Vishwakarma
[protected]
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    Soibamsomola
    from Hojai, Assam
    Jan 3, 2019
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    Address: Kamrup Metropolitan, Assam, 781033

    I feel very bad about the service provided by dtdc. Most of the time always happen to me. Consignment d47565526 book on 19th december 2018 but in tracking records it's say book on 22nd december 2018.
    When i contact to customers care no.[protected]Hyderabad) they said it will be delivered by 2nd january 2019. Since 29th december there is no further update of my consignment. When i try to call any of dtdc care it says "destination number is temporarily out of oder". How pathetic they are.

    Complaint by.
    Soibam somola
    Ph. [protected]
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    21st of December I sent a parcel to Bangalore by their plus service. It was of 470 grms having 3 items. One of the items got stolen. The dtdc plastic cover was torn and repacked. Now after I complaint on their Fb page and inbox they are being casual and uninterested.
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      P
      Pooja Sheth
      from Kolkata, West Bengal
      Jan 3, 2019
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      Con no: m72468955,
      We have sent document to goa on 18.12.2018 and till now not received by the consignee wherein it is showing delivered in the system. It seems its been delivered at wrong place. Even after regular follow up with nariman point brnch till date dey donot have any clue nor they reply on this. They are not even ready to refund the money.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Consignment no : Z79503717
      The parcel was not delivered to the consignee.
      The status shows delivered but delivered to whom. The package is not delivered to the consignee nor they tried to call on the given number. Not expected this from dtdc thought it was reliable. Please resolve this issue .
      Refer to the below screenshot .
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        S
        Saketh Boina
        from Madanapalle, Andhra Pradesh
        Jan 2, 2019
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        Website: Www.dtdc.in

        My mobile number - [protected]
        My email id - manikantaswamy. [protected]@gmail.com
        I should get response asap
        What the ### services providing by you?, my shipment number H84192287 past status was "out for delivery" On 28/12/2018, till now it is not delivered, this is bull ###, I waited for past 3 days and nothing I received, no one is responding, what is this stupidness?, the shipment must deliver by tomorrow 10:00 AM, otherwise I will never trust this stupid courier service and I will tell to my frds about the same, close your business, such a losers all, tell me status by 10:00 pm today asap
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          Supritha19
          from Delhi, Delhi
          Jan 2, 2019
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          Address: Bangalore, Karnataka, 560045

          C93156626 is not received.

          Sat, 29th Dec'18|21:21 Hrs Not Delivered(ADDRESS OK BUT NO SUCH PERSON-(CIR)) --- This is incorrect status

          Sat, 29th Dec'18|21:21 Hrs Not Delivered(ADDRESS OK BUT NO SUCH PERSON-(CIR)) --- This is incorrect status, no one contacted me.

          Why are thy are contacting me to give the courier?? when will be the retry.

          RTO Received At Facility - When is retry???
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            R
            romildwivedi
            from Mumbai, Maharashtra
            Jan 2, 2019
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            My dtdc courier dated 24th december 2018 ref no. D47511695 hasn't been delivered yet. It is showing order not delivered with comment that that address incomplete or wrong while i had provided complete and accurate address.

            Such a pathetic service by dtdc. Earlier, they had said that the courier will reach within 6 days. However, it has been 10 days and order still hasn't been received.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              T
              Thoudam Dam
              from Noida, Uttar Pradesh
              Jan 2, 2019
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              Address: Imphal East, Manipur, 795001

              Hello sir,
              I haven't received my package which consignment number is Z85334468. The package had already reached the destination on 26th December and since 27th December, it shows 'out for delivery' but neither I have received nor they deliver to my address. I tried calling all the phone numbers they have provided but none of the phone numbers provided are working. All are out of service. That package is very important for me. Plz help.

              Rgds
              Rina
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                A
                avi4347
                from Noida, Uttar Pradesh
                Jan 2, 2019
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                Address: Ludhiana, Punjab, 141001

                Hi,
                I sent a courier to ludhiana via dtdc with tracking number z85713305. It was sent all covered in a bubble wrap as always but when received the package was all damaged. This is the first time i have faced this problem with dtdc courier.
                My product value is ₹1300.
                I either want the money as compensation or my product.
                My contact number is [protected].
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  N
                  Nikhil Rastogi India
                  from Ahmedabad, Gujarat
                  Jan 2, 2019
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                  Address: Ahmedabad, Gujarat, 380015
                  Website: www.dtdc.in

                  Do not go to dtdc for any courier work. Dtdc at anandnagar in ahmedabad is totally rude and useless.

                  Insults you if you want to check and question them for late delivery.

                  www.dtdc.in - avoid at all costs even if they are giving service for free!

                  Dtdc dtdc #dtdc_poor_service #dtdc_liars #dtdc_pathetic_service #dtdc_cheat_courier #avoid_dtdc_at_all_costs

                  Yr people still not giving delivery and telling us to do whatever we can! Rude, insulting staff at dtdc! Shameless!
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    R
                    rajeshreddy.g.c
                    from Mumbai, Maharashtra
                    Jan 2, 2019
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                    Address: 517520

                    Courier not delivered but showing status as delivered
                    Doc # x60292409 delivery is at tirupati.
                    From 27th dec 2018 onward courier status is showing as delivered. On same day i complaint about the matter to dtdc courier by sms.
                    I complaint two times to dtdc online, but no response from dtdc.
                    If we call local dtdc office, no one is receiving call.
                    Courier not delivered but showing status as delivered
                    Doc # x60292409 delivery is at tirupati.
                    From 27th dec 2018 onward courier status is showing as delivered. On same day i complaint about the matter to dtdc courier by sms.
                    I complaint two times to dtdc online, but no response from dtdc.
                    If we call local dtdc office, no one is receiving call.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Jan 02, 2019
                    Updated by rajeshreddy.g.c
                    attached image of dtdc.

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                      G
                      G moulli
                      from Mumbai, Maharashtra
                      Jan 2, 2019
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                      Address: Mumbai City, Maharashtra, 400053

                      There has been a courier send from kolkata to mumbai no v51681848 on 31 dec 2018
                      It was assured that it wil be delivered within 24 hrs for sure and was asked for extra charges fr the service
                      On first of jan 2019 when i expect the delivery... I get a call frm dtdc evening.. If im at home n courier guy is on its way.
                      N he didn't turn up... Neither calls.
                      It was an extremely important parcel which waa required by first afternoon.

                      N ur centre in andheri mumbai is the worst service of dtdc to be trusted. (Ops. [protected]@dtdc.com)

                      Im definitely going to complain n review every where fr this pathetic service n charging extra money for it and not delivering the job.

                      Tdy is second and still the courier has not reached me... Nd its extremely urgent as i mentioned earlier.
                      Im calling again n again to give my number but no body bothers to call back or pick up.
                      The lady is so busy to talk there as if she is doing a favour n whn i call up again n again dant pick up.
                      I have used dtdc earlier but this centre is the worst service of dtdc
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Nikhil Rastogi India
                        from Ahmedabad, Gujarat
                        Jan 1, 2019
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                        Address: Ahmedabad, Gujarat, 380015
                        Website: www.dtdc.in

                        DTDC is pathetic and cheat courier company. Avoid at all costs. They charge HIGH rates for quick delivery but never deliver on time.

                        This is nothing but cheating customers and making money! Fraud is the best word for this company.

                        AVOID - www.dtdc.in even if it is free! Do not send anything through this so called courier company.

                        AVOID DTDC Courier - DTDC Express Limited
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          gnm272
                          from Bhubaneshwar, Odisha
                          Jan 1, 2019
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                          Address: Khordha, Odisha, 751002

                          CN NO/ Z 82322336 DT 26.12.2018 from Ludhiana is pending delivery at my home @ Bhubaneswar Bhimatangi as on date. On my several enquires with your main office & with Mancheswar BHUBANESWAR office I have neither got any cooperation nor a positive response.

                          Is it for this inordinate delay that customers depend on DTDC service?

                          Please facilate immediate delivery of the consignment at my place of residence immediately.
                          G N MISHRA
                          1380/A, NEAR LB 111 & Maa Jaidurga mandir. PH 2, Bhimatangi, Bhuabaneswr 751002
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            fenn
                            from Coimbatore, Tamil Nadu
                            Jan 1, 2019
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                            Address: Coimbatore, Tamil Nadu, 641046

                            Sir,

                            I booked on dtdc courier c86006936 dec 14th 2018. Coimbatore vadvalli. When i asked my house owner yesterday if they recieved my cheque for payment of november month to my shock yesterday got a mail saying they have not received any mail. Please take necessary action on your staff for such negligence till today when i asked them cooly they said the cover is still in office and i had to book again for the the same issue and charged my rs. 20. My email is [protected]@outlook.com [protected]
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              preetham dev
                              Jan 1, 2019
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                              Address: 560043
                              Website: www.dtdc.in

                              Hello,
                              Dtdc courier and tacking id is z73563063.
                              There was a package from phagwara punjab to bangalore, the booking was done on 22nd nov 2018 and the delivered date has shown 28 nov 2018 but i haven't received yet. The last status is shown fazer town which comes under my area but not my exact address.

                              Please look into to and give the entire information of the delivery place and who might have taken it, if delivered.
                              Thank you
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Soumyabrata Das
                                from Kolkata, West Bengal
                                Jan 1, 2019
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                                Address: Kolkata, West Bengal, 700094
                                Website: DTDC

                                Shipment number: x30179921

                                Dtdc tried delivery on 27th december, 2018. However, we were not at home as it was during office time. The delivery boy named jishu sikdar promised to come back next day, which he didn't.

                                However, when have seen about the status of the courier, it says that, the delivery attempt was made again on 28th december, 2018 which is completely false.

                                I tried reaching dtdc kolkata as noted the numbers from internet, and not a single number was working. Tried reaching their customer care bangalore number with same fate! Terrible. How long will customers suffer from these things?
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  A
                                  Akshayjadhav14
                                  from Pune, Maharashtra
                                  Jan 1, 2019
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                                  Address: Pune, Maharashtra, 410501

                                  I have couriered my docments through below courier service -
                                  Dtdc courier office (Mob no - [protected]), [censored]ole nagar, sangavi, pune - 411027, near [censored]ole petrol pump.

                                  I have couriered my company documents on 16th aug 2018 from above mention courier service.
                                  The person not gives me the docket receipt, so i cant able to track my shipment. My very imp official document couriered from this shipment is missing.

                                  Need your support on priority.
                                  Contact me on below mail
                                  [protected]@ultraengineers.com
                                  Mob no - [protected]
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    RD. KamalaBeerappa
                                    from Bengaluru, Karnataka
                                    Dec 31, 2018
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                                    Address: 560057
                                    Website: Dtdc

                                    Myself pushpa i wanted to receive a courier from delhi which this dtdc person had deliverd to a wrong person now they are telling only stories since 15days when i started calling continuesly they now started saying we are not responsible you can reebook and take new cloth if you want the courier person itself dont know where he had given the percel as it is a prepaid they are not at all responsing to my quiries z79508314 it s showing alredy deliverd but i have not received any parcel
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      SWETHA GK
                                      from Chennai, Tamil Nadu
                                      Dec 31, 2018
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                                      Courier has not yet delivered if i track it is showing it has come near by facility office but they have not delivered sent back it has come from surat to devanhalli idbi bank they have sent to chickabellapur branch because of wrong facility they have sent back its completely dtdc mistake they don't have organized properly no body take responsibility to solve it how to contact u people please deliver my courier no is a43141069
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        Hiransahu
                                        from Mundi, Madhya Pradesh
                                        Dec 31, 2018
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                                        Address: Visakhapatnam, Andhra Pradesh, 531163

                                        My courier was booked on 19 December. While booking, it was said that it would be delivered within 3-4 days of delivery, but it has not been delivered yet, even after registering complaints many times. I think that in this career of 40 years of mine, registering a courier in dtdc company is my biggest mistake. Now I will not repeat this mistake again in my lifetime.
                                        Thank you so much for delaying my delivery. Also, no one is picking up the phone either in the booking office or in the delivery office, and when someone picks up, there is no response from the either side.
                                        Consignment no. M70743189
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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