DTDC Courier & Cargo Complaints & Reviews

Consignment number - f11115279
Origin - fraser town, bengaluru, karnataka
Destination - bd bari, jammu, j& k

Abovementioned consignment has been despatched through an illogical & irrelevant toute
Ie. Bengaluru - chandigarh - ambala - delhi hub - north delhi - not yet recieved as on 6th day.

I convey my displeasure on dtdc services.

Sir.. I have courier 2 boxes in which 1 box having.. Puppy toy... And other 1 having teddy beer toy... But... Teedy beer is missing in the box... Sir.. It is pink colour teddy and having weight in courier mention is 1.300 gm i want you to take some strict action and... Plz find my courier gift where it is... Thankyou
Vikas kumar
S/o subhash chand.
[protected]
Courier send from chennai villivakkam to panchkula sec11 haryana

A parcel containing guitar was sent from bangalore to kolkata. The courier people said it would be box packed and charged accordingly. However they just bubble wrapped it and send it. The guitar is fully broken.

I also raised a complaint in their website and the status shown is closed. I also tried contacting the relevant person for courier and all he could say he can't even compensate for fixing it.

If compensation depends on the insurance why are they running services and charging just for courier.

I have courier m70819716 on 22 oct-2018 but still this shipment not delivered.in dtdc web it showing delivered on pin code 400022 (Chembur) but it is wrong pin code. Right pin code is 400093 and it was sent to andheri (East) mumbai.

When i ask on 25th oct from courier counter that in web not any status showing for my courier. He replied that it have been already delivered. But in web it showing that booking date is 25th.

I am attaching my courier slip. Please resolve it asap.

Consignment no. Is r32055402 to chennai. Parcel was booked from thrissur, kerala on 12th dec. It was assured that item will be delivered on the next day (Ie) 13th dec.
Parcel has not been delivered even on 14th (Up to 8.30 pm). This is breach of agreement. I had requested for the item was to be delivered urgently but you have failed in commitment. I request that the same may be delivered immediately

All parcel is totally torn. Missing products. Measured 117 kg when booked parcel but received only 96kg. Charged rs5850 but receipt of rs.5000. Consignment no. G90537090. Dtdc keshtopur to hyderbad hitech city kothaguda. Delayed service. Cheated. Lost valuables. Dont response. Happened before also.
Contact [protected] &[protected]
Kindly look into.

I ordered a food product from delhi. Indiamart website gave me a number of a person who sold that product. So i contacted him and sent money to him through my paytm account (My mobile number [protected]). He sent the courier through dtdc courier service. Which is still undelivered to but it is showing delivered when i track it online. The tracking id is :- d47795119

Pathetic service from dtdc in hyderabad. Package was booked on 30th nov'18 (D[protected] in mumbai. The package stayed at same transit location for 9 days without any movement. After 9 days it moved to local dtdc office, then they did not deliver for three days. There is no response to my multiple dtdc customer service mails. At the end, i had to go to dtdc office to collect the parcel. Dtdc office was very irresponsible in their response and behaved as if this kind of delay is very common with them.

Dtdc courier is the worst courier.
Date of incident:[protected]
Consignment no: k15340364
Dtdc office: dtdc express ltd, bommasandra industrial area.

Incident description:
1. Their delivery person is not coming to place to delivery the product and updating wrong status in their portal.
2. Delivery person is not even calling if not able to find out the address.
3. There is no any working contact no they have provided.
This is not the first experience with dtdc courier, they are doing always.
Last time they have not delivered my product and updated in the website shipment delivered successfully.

Is the consumer complaint work or simply we are filing the data.

I have not received my package from dtdc since 10 th they have missedplaced my packagae and playing a blame game with there courier boy and the courier boy says he has returned the package in office i need it urgently but i am not getting support from them they are not lifting my phones if i go to there dtdc office in bownepally hyderabad they kust make me ait thr for hours toghther they talk very rudly with me please help me get my parcel i need to ship that out of india
Uou can reach me @ [protected]

Consignment no. K13959136 was sent by m/s jaxtakart on 09 nov 2018 from siliguri. On tracking on dtdc web, it was shown received at their kolkotta hub on 10 nov 2018 and thereafter no tracking available and i have not received the consignment till date. Made several calls to dtdc regional office bangalore, and offices cochin and chennai offices as directed by bangalore office but with no results. Several complaints made through email was not even responded by the company. Finally i could lodge a complaint on dtdc web which was assigned case#13123629 on 28 nov 2018. I called again dtdc bangalore regional office on 13 dec 2018 and asked to escalate the issue to higher authorities. They refused to connect the call to higher authorities or give any phone numer/email-id. Today i received an email simply stating "till date, shipment not received in cochin apex..".
Request the company to deliver the item immediately.

Booked the dtdc courier from palasa to hyderabad on 7th dec 2018 but it was not delivered till now.

Sent several emails to [protected]@dtdc.com but not received any response.

It has been more than 8 days now. I have complained about the issue to dtdc customer care [protected]@dtdc.com but responded to any of emails.
I have sent several reminders also but not responded.

Could you pleaes help me.

My consignment number is a42699860 is dispatched from 8th december from surat to taloja - 410208 maharashtra. When i track my parcel it shows last update on 10th at panvel after that there is no update yet. Taloja office says they don't have pacel and panvel office says they also don't have then where is my parcel?? From last three days i am complaining again and again but there is no response not a single reply. Now what to do this kind of service you provide really 😑 its too much time kindly help me with it.in status it shows address not found i am sending address again please deliver it as soon as possible please reply i am eagerly waiting for it.in that parcel there is costly products i want my pacel. Deliver it urgently. I am sending address again kindly deliver it on this address

Dear sir,
11/12/18 th night 22.50 my courier is there in your bangalore hub
Now 14/12/18 still i am not received i was called to toll free no
No response i checked with tirupati courier office also there are saying not received bangalore person saying already we sent very very bad experience dtdc

My awg : b58540265

I need status immediate action

Dear Consumer complaints,

My Courier Has been Send from Kothagudem(Khammam, Telangana), to Udaipur Rajasthan -313001, on 1/12/2018 till date 13/12/2018 I didn't Receive my Courier and last Update was on 11/12/2018 at Jaipur hub

I contacted to Jaipur Hub those guys told me Your Courier has been Damaged on 11/12/2018, they Didn't even updated on Website not even Contacted me, I have telephoned Several and Complained on website there is no Response from DTDC guys

My Consignment no:48307087

Kindly need full
Regards
K.Prashanth
Mining Engineer
Hindustan Zinc Limited
Ph:[protected]

Unprofessional service & rude customer redressal mechanism at DTDC, Hyderabad

We had booked a parcel from Hyderabad to Mumbai on 1st December for an event planned for 7th of December, bearing Waybill No. D47569557. At the time of booking, we were told that the parcel, through roadways, would reach the destination in 4 days. When the parcel was undelivered even by 5th Dec, we requested their office to let us know when it would be delivered. We were shunted from one tele operator to another, each one giving absurd reasons for non delivery of the parcel. We reached out to their customer service but to no avail. From their Hub office to a representative at their Begumpet office, who treated our staff member shabbily, cut the call when connected because he wanted to be spoken to nicely even after one whole week of non delivery. First, we were told that it would be delivered in a day, then in two days, then they said it had gone to Delhi, then that it hadn’t left their Hyderabad office. The event date is over and the parcel has still not reached the destination. Today is the 13th of December and we still haven't recd the parcel
Now we are looking to sue DTDC for miserable service and nasty replies by rude service providers at their offices, with shoddy responses amounting to blatant lies. The reasons given are so poor that they themselves do not know what reason they gave one hour before. We have spent considerable amount for printing of the material, have paid courier charges without necessary support. Further, we urge people not to depend on the lies told by them while offering services.

I sent an item through DTDC to bangalore. It reached on frazer town branch on Dec 7th and out for delivery on 10th Dec. Delivery Address is very popular location but neither got call nor the item but status is updated RECEIVER NOT AVAILABLE. We do have security guard/receptionist to attend.
Then i got the number [protected] from just dial but no one is lifting. Then i raised a query using contact us form http://www.dtdc.in/tracking_query_form.asp and got.
Your Complaint against Consignment Number K16175176 is registered Successfully with ticket Number 13241102.

Till now no body is turned up. i don't have any other contact number/point.
Why they are not starting re-delivery as well contact through mobile number. there are 3 mobile number is given

I sent my very important documents with prime speed delivery service my courier supposed to reach on 12th December but was it delivered on 13th at 4pm. Had such a worst experience and I had paied extra 80 rs for speed delivery and have paid total delivery cost is 480 RS. Such a pathetic experience charging for speed delivery and you guys are giving wrong commitments.

We cords cable industries limited had sent courier vide docket no. Z74312433 dated 29.11.2018 to our hyderabad office address mr. Jugendra singh h. No. 5-151, manjeera road, besides vicky functional hall, chanda nagar, hyderabad-500 050 and same has not been delivered till date and we are not getting any response from your office about the same.

Kindly expedite to resolve this issue as we have sent important documents in the same which are required very urgently.

I had sent a clothing parcel on 21.11.2018 through dtdc to one
Shri vinay kumar at hazaribagh. The consignment no. Is "k30194242". But till date the parcel has not yet been delivered in spite of the address being correct. This is very humiliating as a long period of time has elapsed. Please do the needful at the earliest. I had earlier sent an item at this address which was delivered in a very short time.