DTDC Courier & Cargo Complaints & Reviews

I had send a consignment with tracking no v51126016, to my girl friend in kolkata
On her birthday using ur dtdc plus service from bangalore. However, it has not been delivered in time. As per ur dtdc plus service, consignment should have been delivered next day only. You have spoiled my surprise and my girl friend's birthday as well. I even contacted and requested the concerned franchise of kolkata dtdc, he was telling my delivery was on leave. If the delivery was on leave, how can the status be shown that the door was locked. This is very irresponsible and poor service. You people have no emotions. Now what is the meaning of sending the gift by dtdc plus paying more money. I want my money as refund.

I m a regular customer of dtdc but from sometime you people are not proving services on time
Tracking id - k16497169
It was shipped from guwahati and reached valsad and the courier boy mentioned that could not find the address then area not serviceable and there already 2 or 3 more couriers were couriered and has reached the client through dtdc before
Why this time
Please look into the matter and send that courier again to the client

We have posted imp docs from hyderabad to bangalore on 5th dev 2018 till today 10th dec 2018 it is not delivered and when we have tracked it says it is delivered which is shocking as it contains confidential docs since friday it's was showing up as out for delivery and later used to update as could not delivered and today it shows delivered.. Shocked with this status as i have not received parcel raised complaint twice complaint# 13228583 and 13220683. Also no response from them too.

My consignment no is z79342474. I was sent an item through dtdc courier from zirakpur branch to kanpur on 05 dec 2018. My material forwarded in quick action and the same is reached at kanpur on 07 dec 2018. But unfortunately, it has kept in same place since three days. It could not be delivered to my addressee till. So you are kindly request to instruct the concerned branch. While in all over india this is very excellence service because i have already previous experience about it.

Dear Sir/Mam,

My docket no. is Z80250351 not yet delivered product and showing in DTDC courier portal that my product is delivered to my office colleagues, Totally falsely claim done by DTDC.
As on the package Clothing and accessories amount 4000 Rs product is there and I need this on urgent basis

Hereby request to provide the details of my product and whom my product is delivered.

Thanks & Regards
Sunil Kumar Ray

We have booked the parcel ag. Doc no d43617421 dated 03.12.2018 at udaipur branch 1711 bhupalpura math, near sant paul school, udaipur, rajastha, to be deliver at durgapur (West bengal) as mentioned address on parcel, since last 7 days i am continually following with the dtdc officials of panagarh, wb & panagarh official following with udaipur dtdc branch offical to dispatched the parcel but as per tracking & confirmtion from dtdc panagarh officials till date my parcel has not been dispatch from udaipur branch & in that parcel my parents has packed some food items which i think now will be destroyed / spoiled. Attached communications of mail for your ready reference.
I want this material within 2 days from today.
— forwarded message —
From: monil chaturvedi
Date: sat, dec 8, 2018 at 5:26 pm
Subject: re: pick up - dtdc - udaipur - most urgent
To: panagarh (New) - mukherjee bazar kf2513

Dear amitav ji
What is this??? Immediately take up with dtdc authorities other wise i have to take other action, so kindly help & deliver the material at the earliest.
Regards,
Dr. Monil chaturvedi

On sat 8 dec, 2018, 17:15 panagarh (New) - mukherjee bazar kf2513, wrote:

— forwarded message —
From: manas ray (Acm - south. Bengal)
Date: fri 7 dec, 2018, 12:11 pm
Subject: fwd: pick up
To: nokia jaipur
Cc: raj kumar rajak, panagarh (New) - mukherjee bazar kf2513, abm udaipur

Hi,
Please help for shipment forwarding, the shipment last 4 days hold in your udaipur branch,

— forwarded message —
From: panagarh (New) - mukherjee bazar kf2513
Date: thu, dec 6, 2018 at 12:20 pm
Subject: fwd: pick up
To:
Cc:, ashish mukherjee area manager north kolkata, somnath // bm-durgapur

— forwarded message —
From: manas ray (Acm - south. Bengal)
Date: wed 5 dec, 2018, 7:27 pm
Subject: fwd: pick up
To: abm udaipur
Cc: panagarh (New) - mukherjee bazar kf2513, raj kumar rajak

Hi,
Please help for booking.. Still now pending customer already shipement handover to your branch at 3/12/2018

— forwarded message —
From: panagarh (New) - mukherjee bazar kf2513
Date: mon, dec 3, 2018, 12:45
Subject: pick up
To: abm udaipur
Cc:

Sir party apna percell deke jayega cn apni mail kar raha hu pl co-operate with paty

Thanks & regards
Manas ray
Acm-south bengal-1
Phone no. : +91 [protected]
Email : manas. [protected]@dtdc.com, web : www.dtdc.com
Dtdc express ltd. Dr. B. C. Roy avenue.
Near vivek nursing home, durgapur - 713201

Myself v srinivasan, i have asked my wife to send important document through your courier sevice from my homtown thanjavur to chilakaluripet andhra pradesh, as it is urgent for me. They told my wife that it will be delivered within 5days but now its more than 10 days poand the courier is still not deliverd. My consignment no is c85931578 date d on 29/11/2018 even i went
To dtdc franchise office in chilakaluripet to know about the status of my courier and responded, the document lying at hyderabad from 03/12/2018 onwards.

Please help me out in this issue.

Regards,

V. Srinivasan
Mob. No. [protected]

Tracking no.- d[protected]th november)
Address - pauri garwhal, uttarkhand
My address - gangtok, sikkim

On 20th november, i had sent a parcel to my family member on the above mentioned address but the parcel didnt reach the destined address. And there has been no sign of returning of the product and when i tried calling, they don't even give a proper response. It has nearly been a month and they still haven't delivered nor retuned my parcel.
I humbly request you to look into this matter and give me a definite response.
Thank you.

Courier person booked my courier for wrong address though given me slip with right address and pincode and now the parcel is untraceable.
With docket number d44886161 written on slip but he put wrong slip on courier with docket number d448859. Booked on 29 the november 2018 for delhi 110015 not reached till date from obra 231219
Containing clothes worth rs 5000
No action taken even after complaining at number of places.

My consigment no. D47242057 which is arrived at noida just near to the delivery address not even more than 10 minutes of way but since 1st december till now its not yet delivered even after calling the courier person disconnecting my call and and telling lie thay pakage is out for deliver what a cheap behaviour which is not expected thats why dtdc is worst ever in courier.
Only charging money and not delivery is a kind of fraud so need my refund back with action on agency.

Dear sir
Authorised service of dtdc in babatpur is very bad my consignment no. Is k30223175 and it is send by kolkata on 28/11/2018 but the consignment is not get yet to me. Suddenly i got a call from dtdc the no. Is [protected] he told me if you want your consignment then you have to come to our office otherwise i will return it. If my consignment is not recive to i will file a case in my police station and also one in consumer cort. This is a local offence.

Courier number v50068898. Sent on 5dec2018. Supposed to reach hyderabad by 6dec2018. Paid inr.1940 with a promise that it reaches hyderabad on 6thdec. Till now it did not reach. Dtdc courier speed categories are bogus and just to lure customers to cough up more money. Courier guy and dtdc customer service are blaming each other and in the middle we are left helpless with no service and loss of money.

We have booked the ecommerce product from vaishali origin to gonda on behalf of the docket number z77629898 & since last 10 days regularly i am trying to get the update on the same but no one is ready to update on the same.

Please check the same & resolve the issue asap.

Attached are the screen shot for more information.

Dear sir / madam,
As you know you have a branch in kottiyam (Kollam, kerala) which is very near to mayyand (My home town). I am a policy holder of maxbupa and i collected many documents from your office as well as home delivery. It is well known that, the sender and reciever gave priority to home delivery service and many times we get that provision from your office too. But unforutnately i had a very bad experience from one of your lady staff in kottiyam branch when we enquired about home delivery of policy document that max bupa send to your branch. They said that there is no provision of home delivery and if we cant collect it from office they will send it back. So i asked them to handover it maxbupa representative in federalbank which is very near to dtdc kottiyam branch. I have some medical issues to travel but i want to say you that, as a reputed company you have to be very careful when giving subcontract to others. I also informed maxbupa about my worst experince got from your courier service and requested to cancel the dealership with your service. Sorry to say that i will never and ever use your courier service for any purpose

My laptop couriered on 5th of december and charged high for speed post. Told me that it will be delivered with in 245 hours and now it is 8th of december not yet delivered. I demand a refund for this unconditionally. Today is saturday which is a holiday so even if it reaches today there is no use. Please refund my amount for being such non professional and lethargic.
Find the details below.
Bindosh anand
[protected]

Shipment summary
Tracking no. V51261707 last status date 08th dec'18
Reference no. [protected] last status out for delivery
Booking date 05th dec'18

Shipment details
Origin kottakkal destination delhi destination pincode 110030
No. Of pieces 1 service type

I posted a courier through dtdc on nov 06, 2018 and i was told that package will be delivered within a week however today is 13th day and its still in transit.

Since last 3 days its showing in bhopal and when i try contacting on their phone numbers they just pick and disconnects the call ([protected]) all of their customer care numbers are fake and doesn't connect. I am not getting any update on my order and i am pissed

The consignment number is z65665439

I want this package to be delivered as soon as possible

Manav mishra
[protected]

Hi,
The package was expected to get delivered yesterday. The delivery personnel was unable to connect to me at that time due to network issues and i called him after sometime when he called the sender to tell the same. I asked him to come back again but he refused to do so and also i was at the home whole day and no one treied to deliver the package in my presence. It was a rude behavior on your side and i was forced to collect the package on my own. Very pathetic service.

This is abdurraheem from ruku spices. My tracking number is m71567554. This courier i was told by your customer care executive that it is lying in parents hub. Already 4 days gone by till now i have not received the courier. I have already given a complaint to your customer care. They are saying today, tomorrow by simply dragging the time. If i am not able to get the sample by today, i will have to go for a legal action. Ensure that it is being delivered today without fail.
With regards
V. Abdur raheem
Ruku spices
Bangalore-560090

I havent recived my package from mumbai to hyderabad which will hardly take a two to three days span. Its very upsetting even after charging a high nominal for the package it is still lying in mumbai from past 8 days and no response has been yet given on this. Even after several emails to the same. Its very disaapointing to see such kind of service. My tracking number is d47382060

I never expected this worst service from dtdc. I sent a key from gandhi nagar bangalore and she informed me 1 or 2days for delivery. Today is 5th day it's still showing transit. My house owner made a worst issue at my home saying i didn't send house key. Bcaz of dtdc also today in my life i had one bad memory which is a killer. U didn't see a person burning alive infront of your office. But my situations and my personal problems and here dtdc brutally murdered me with this where people started many and which made issues at my home... That bloody roadside lady who is at store isnt the good one as i faced her when i am doing courier... Now this thing... Don't torture people and don't kill them dtdc... You people will truly regret for this... My courier tracking number b60348035... I will visit bangalore high court tomorrow and send a legal notice if i won't get my package delivered today... Dtdc is just #... Better eat something like that instead of failing in giving service or giving fake promises which will mess people