DTDC Courier & Cargo Complaints & Reviews

May the delivery boy or the proprietor of the dtdc
Office of nagaon assam did not give much importance of the parcel they return it the original place by giving the reason behind the return is bad handwriting... Pl take action for it or pl solve it because it is not true about handwriting if the delivery boy is not illiterate tracking id of the parcel were z90128861
Z90128860

From khanna, panjab my documents courier (Speed courier is done) said within 3 to 4 days it will be delivered to the address aditya engineering college, surampalem, andra pradesh. And it's 18 days became to partial from panjab and yet it hadn't been delivered to the address, may i ask why, it is so. What's the main reason. While call also no response and in case they will receive call then says that call after some time i m checking what had happened? Call disconnect...

To whomsoever it may concern,

I am perturbed with the way the company has handled a courier that was sent by me to a mumbai location itself. It was ceramic mugs consignment which reached the customer in a damaged state. Out of the 11 mugs only 6 mugs were in good condition while the other 5 were broken to pieces. You as a reputed company should e rectifying the lapse but instead your malad west, evershine outlet of dtdc refused to even acknowledge the mistake stating that they charge only for courier and are not responsible for the transit of the consignment. I dont understand what “courier charges” mean! I expected the package to reach intact. This can’t be tolerated and you must look into the error and rectify it.

Ms. Fernandes

This is regarding my parcel.. Tracking number x30154276. This has been marked as delivered on 24th nov 2018 but i haven't received the parcel. They marked that it's received by security guard first of why delivery person didn't called me before delivering the parcel to security i was at home full time that. 2nd thing security also have not received the parcel. I checked with all the guards. 3rd thing i checked the entry register of my apartment nobody from dtdc has came that day to my apartment. How can they mark delivered without delivering the parcel. And this not happened first time. With my 1 parcel that delivery boy continuesly 3 days marked status as door closed when i was at full time at home 4th also when i raised complaint he asked me to come to gate to receive the parcel.
With my other parcel he marked as delivered but he delivered the parcel after 3 days. Please take the action against the delivery boy name ravi and find my parcel where is it. I called the branch to raise the complaint they told they will call me back but i have not received any call from them and now they are not picking the.

I have sent a courier on 20 th nov 2018 till now it is not delivered and tried calling some numbers which i found in google but no one is responding. It should deliver to central base post office but it saying that door closed pls check and confirm as it is very urgent to deliver. Courier people are not at all responding.
Courier details - h84711029

Consignment number : h83539485, the package is delivered to wrong person.
Please do something on this and send back the package to the source address or deliver it to the destiny address. The package is delivered another person who is in other area near to me. —

My consignment no z77129597 which was booked on 20th of nov 2018 from panchkula to guwahati is lost/damaged/stolen according to the dtdc regional office in guwahati when i enquired about it out of frustration. There has been no updates about the package in my tracking window since 24th of nov. All the customer care people are playing a blame game about the package, blaming one another for the damaged package and the reason for it not being reaching its destination.

My consignment no z77129597 which was booked on 20th of nov 2018 from oanchkuka to guwahati is lost/damaged/stolen according to the dtdc regional office in guwahati when i enquired about it out of frustration. There has been no updates about the package in my tracking window since 24th of nov. All the customer care people are playing a blame game about the package, blaming one another for the damaged package and the reason for it not being reaching its destination.

Dear dtdc team,

One of my friend couriered me (Code of courier: r[protected] a mobile phone on 19 november 2018 from kochi to the address as mentioned below:
Jitender kalkal
Holiday triangle
Plot no. 101-103, lsc 10, multitech tower
Rohini sector 16, delhi - 110089
Mobile: [protected]

But i was shocked when i received this courier because my product was changed from the packet. For a valid proof you can cross check your records. At the time of sending courier, weight of the packet was 280 gm. But at the time of receiving the weight of same packet was 200 gm.

Today i received this courier and found that i have not received the same product what my friend couriered me from kochi.

Further i am ready to fire case in consumer court along with all valid proofs. I am attaching some proofs for your kind info.

My self milan, i posted an urgent couriers to my coustmer address khatras dist gandhinagar as it was extremely urgent for me. They told me that it will be delivered with in three to four days, but its more than 10 to 12 days and courier is not still delivered. My consignment no is k30138520, k05590176 and k30003375. Even my coustmer went to near dtdc office kalo dist. Gandhinagar to know about the status of the my courier and they didn't response good.in that area dtdc services is very poor. Always these things are happened

I already had lodged complaint on 05.11.2018 regarding non receipt of my parcel beyond one month. As earlier stated i had booked one parcel on behalf of me (Pampa ray) for delivery of a parcel containing sarees and some perishable items e. G. Coffee dust, black peeper dust and high quality cardamom from coorg silk society art & craft emporium, madikeri-571201 which to be sent to my kolkata address. The booking date for the parcel was 25.09.2018 with number d45848423. With lots of pursuation i came to know that the address f the destination branch of dtdc where reached the parcel on 03.10.2018. It was very near from my residence and almost a walkable distance. However, they neither bothered to deliver nor intimation to me for the same. But with lots of pursuation with the coorg silk society shop i got the no. Of your branch and i personally had to collect the same on the same very date i. E. On 02.11.2018 when i came to know the destination of the branch where my parcel reached and kept unattended for more than a month. By then, the coffee bacame hard and non usable, aroma of both cardamom and black peeper lost. I lost my money used for the purchase of the same. I am sending the pictures of those perishable goods when it was bought from coorg i. E. On 24.09.2018.

Dear sir,

I couriered 2 wedding cards through dtdc courier on 24th november and on 26th november i get a message saying that the cards have been delivered. When i checked with my relatives, the courier has not been received. I dont know where my courier is. Dtdc is very unreliable. Please take up this matter at the earliest.

Consignment no. F10865764

Regards,
Jewelyn roy
[protected]

I have a urgent courier posted at wrong pincode of 122001 which is in transit. Its actual delivery pincode is 122011 for baani address 1, gurugram, haryana. Though, the address on courier is correct. Consignment no is v50124584. Please inform them at the earliest. Courier is urgent and should not be misplaced. I have attached the receipt for the details. Let me know if anything else is required.

This is to inform that courier number awb number x 302550, has not been delivered to the given address. I am making a complaint immediately after i saw in the website, that it has been delivered in the given address. The courier company phone numbers are all non i'm complaining immediately as the same might not have been misplaced till now as the delivery was shown today in the evening only. The consignment was coming from nandan denims, ahmedabad and was supposed to be delivered at nift fashion design department, new delhi. However the delivery has not reached, and dtdc website says that it has been delivered. An immediate action is solicited on this to locate the parcel by the dtdc company.

I had sent a consignment through dtc on 23rd nov'18 from indore, it reached kolkata on 26th nov'18 but they havent yet delivered it to my specified address. When i open up there tracking platform i found that they have mentioned wrong delivery pincode. It very urgent, they are not even responding to my call in there moulali kolkata office. My consignment number is m71557536 and mobile number is [protected].

I had even registed a complaint on there website having case no.13111809

Hi, one of my family member posted a courier from patna to me in delhi, it was extremely urgent for me. It was booked on 16th november 2018 and today it is more than 10 days and still it is not delivered to me. My consignment number is k15442154. I have mailed on [protected]@dtdc.com 5 days back but still there is no response. Any of the contact number which wah mention in website is not responding. It is very urgent for me so please help on this on priority.

I have courier one parcel on 29th of November from Kolkata to Raipur with correct address and phone number. The courier company did not contacted and retured the parcel saying address not serviceable.if that is so why they commit for delivering to the zip code. In dtdc portal the statu is still showing somewhere at kona express. There is no way i can contact them and ask what issues they are facing to reach to the adress mentioned in the parcel.
There is no contact number or email for reaching out to the dtdc team for status enquiry.

The letter with three a4 documents were booked on wednesday, 21 november before noon. However, the booking date in their portal is shown as 22 nov with a time of 23:30 hrs. I let that stupid discrepancy go. Despite their assurance that the parcel will reach from delhi to mumbai in 72 hrs, its not delivered. The portal shows that it got delivered yesterday nov 26 at 18:30hrs but no such mail has been received by the mailing section by today noon. So clearly, first they don't deliver and just show that the post has been delivered. These were important urgent documents which had a deadline for 27 nov and i had posted them well in time. This is just horrible, infact the worst experience. I never had such problems with bluedart, fedex or dhl. Do not rely on dtdc.
You can see in the receipt on left hand corner the date as 21/11 and still the booking date reported on their online portal is 22/11 and 23:30hrs. Are we stupid to use their horrible service again?

Hello team,

This month i am about receive a medicine from visakhapatnam to bangalore. It was delivered from vizag hub on 2nd nov and received in bangalore hub. But it took almost 10 day in bangalore to reach me and is was mishandled and medicine got spoiled.

I am complaining not for compensation but want to inform courier department need to handle in extra care and ontime when they are sending medicine. It is really important person health which will be delivered.

Dear sir, we have dispatch 2 cases through dtdc by air dated-22nd nov-2018 from rorkee to pune docket no. D47253747 and today is 27 yet not delivered, this consignment was too much urgent that's why choose by air.

Please delivered asap within one or two hours

Please talk to us if someone is responsible person in dtdc

Thanks