DTDC Courier & Cargo Complaints & Reviews

Misplaced document from dtdc butibori nagpur against
Doc. No. H83308821 dt24.10.18
Dear sir,

As per above document from dtdc we are not received the same from our end. He is accept the mistake and he is not delivered the same at our end also not taken signature and company seal our end.
Please do the needful action from your end as early as possible

Thanking you,

Sri sai paper cores & tubes
B-18/11, midc, buitbori,
Nagpur -441122 (Ms)
Ph. [protected], [protected]

My tracking number c84915434.. It is considered as lost. Very worst service. I booked before 2 months but still not reached and they are simply saying that is lost in transist. How dare u people say this? Don't have any shame? That is my parcel.. I trsusted u and sent through ur courier service but without any shame u people just saying that is missed. That is my parcel. I lost my money and my parcel. Just close the ur business and run away. Shameless and irresponsible peoples

My tracking number is c85520087

My parcel is dispatched from chennai to be delivered to khanna and the pin code is 141401. This comes under ludhiana district. I have given the correct address and destination.

I checked the status on the online tracker and it shows chandigarh as the destination. But the pincode is correct.

Please help me and change the destination to khanna, ludhiana district.

Thanks in advance.

I have submitted courier to delhi to send it at pilibhit from dtdc couriers services on 13 october 2018 and today is 29th november 2018.
Still it is not delivered. My consignment is z73766255 dtd 13/10/2018.
I tried to lodge complaint on their customer support but they didn't lodge the complaint.
Then i contacted near dtdc couriers they didn't helped, only give surety that it will be delivered.
Not courier service is not answering the call.
Now i am feeling helpless and i fear my valuable couriers might let lost.

I send a parcel from pune to thane on 22/11/2018. Consignment #p48023161. It contains ayurvedic oil... They charged me rs 100/- instead of rs 65/- for shipping liquid item. After 6 days on 28/11/2018 i'd complained to dtdc customer care for delay in delivery. Cc said that the parcel is in the same office (Ambegaon pf780) i've given. I've also contacted (Ambegaon) dtdc office but they did not answer me as well spoken rudely and inappropriately. Now on 29/11/2018 morning one of their employee called me for collecting me parcel reason being the parcel contains liquid item. They wasted my 7 days.. So now i want some strict action to be taken against ambegaon dtdc office and their employees.. This is my 4th complaint against this office... Please do the needfull..

Dear sir,

Subject - complaint against dtdc courier service & behaviour of the staff

This is rakesh kumar here, would like to convey you that one my friend posted an emergency courier from agra to pune dated on 19 nov 2018 and on 28 nov they called me last days delivery boy was going your house but you room was closed and mobile was switched off. But i was in my room itself. They people was telling lies. My consignment no. Was d47278809. His behavior with me was rude and i never would tolerate in near future.

My experience with dtdc was not not good enough for the first time.
Hope you will help me to solve this issue as soon as possible.

Regards

Rakesh kumar

I have send a parcel from kolkata to bengaluru through dtdc, tracking # k30179726 on 16/11/2018. After reached to the nearest hub, courier guys doesn't contacted to receiver and they returned the parcel, according to their tracking history. Since 22/11/2018 my parcel kept in bengaluru hub, it doesn't returned. And kolkata courier service doesn't provides any correct info. I'm worried about my parcel.

May the delivery boy or the proprietor of the dtdc
Office of nagaon assam did not give much importance of the parcel they return it the original place by giving the reason behind the return is bad handwriting... Pl take action for it or pl solve it because it is not true about handwriting if the delivery boy is not illiterate tracking id of the parcel were z90128861
Z90128860

From khanna, panjab my documents courier (Speed courier is done) said within 3 to 4 days it will be delivered to the address aditya engineering college, surampalem, andra pradesh. And it's 18 days became to partial from panjab and yet it hadn't been delivered to the address, may i ask why, it is so. What's the main reason. While call also no response and in case they will receive call then says that call after some time i m checking what had happened? Call disconnect...

To whomsoever it may concern,

I am perturbed with the way the company has handled a courier that was sent by me to a mumbai location itself. It was ceramic mugs consignment which reached the customer in a damaged state. Out of the 11 mugs only 6 mugs were in good condition while the other 5 were broken to pieces. You as a reputed company should e rectifying the lapse but instead your malad west, evershine outlet of dtdc refused to even acknowledge the mistake stating that they charge only for courier and are not responsible for the transit of the consignment. I dont understand what “courier charges” mean! I expected the package to reach intact. This can’t be tolerated and you must look into the error and rectify it.

Ms. Fernandes

This is regarding my parcel.. Tracking number x30154276. This has been marked as delivered on 24th nov 2018 but i haven't received the parcel. They marked that it's received by security guard first of why delivery person didn't called me before delivering the parcel to security i was at home full time that. 2nd thing security also have not received the parcel. I checked with all the guards. 3rd thing i checked the entry register of my apartment nobody from dtdc has came that day to my apartment. How can they mark delivered without delivering the parcel. And this not happened first time. With my 1 parcel that delivery boy continuesly 3 days marked status as door closed when i was at full time at home 4th also when i raised complaint he asked me to come to gate to receive the parcel.
With my other parcel he marked as delivered but he delivered the parcel after 3 days. Please take the action against the delivery boy name ravi and find my parcel where is it. I called the branch to raise the complaint they told they will call me back but i have not received any call from them and now they are not picking the.

I have sent a courier on 20 th nov 2018 till now it is not delivered and tried calling some numbers which i found in google but no one is responding. It should deliver to central base post office but it saying that door closed pls check and confirm as it is very urgent to deliver. Courier people are not at all responding.
Courier details - h84711029

Consignment number : h83539485, the package is delivered to wrong person.
Please do something on this and send back the package to the source address or deliver it to the destiny address. The package is delivered another person who is in other area near to me. —

My consignment no z77129597 which was booked on 20th of nov 2018 from panchkula to guwahati is lost/damaged/stolen according to the dtdc regional office in guwahati when i enquired about it out of frustration. There has been no updates about the package in my tracking window since 24th of nov. All the customer care people are playing a blame game about the package, blaming one another for the damaged package and the reason for it not being reaching its destination.

My consignment no z77129597 which was booked on 20th of nov 2018 from oanchkuka to guwahati is lost/damaged/stolen according to the dtdc regional office in guwahati when i enquired about it out of frustration. There has been no updates about the package in my tracking window since 24th of nov. All the customer care people are playing a blame game about the package, blaming one another for the damaged package and the reason for it not being reaching its destination.

Dear dtdc team,

One of my friend couriered me (Code of courier: r[protected] a mobile phone on 19 november 2018 from kochi to the address as mentioned below:
Jitender kalkal
Holiday triangle
Plot no. 101-103, lsc 10, multitech tower
Rohini sector 16, delhi - 110089
Mobile: [protected]

But i was shocked when i received this courier because my product was changed from the packet. For a valid proof you can cross check your records. At the time of sending courier, weight of the packet was 280 gm. But at the time of receiving the weight of same packet was 200 gm.

Today i received this courier and found that i have not received the same product what my friend couriered me from kochi.

Further i am ready to fire case in consumer court along with all valid proofs. I am attaching some proofs for your kind info.

My self milan, i posted an urgent couriers to my coustmer address khatras dist gandhinagar as it was extremely urgent for me. They told me that it will be delivered with in three to four days, but its more than 10 to 12 days and courier is not still delivered. My consignment no is k30138520, k05590176 and k30003375. Even my coustmer went to near dtdc office kalo dist. Gandhinagar to know about the status of the my courier and they didn't response good.in that area dtdc services is very poor. Always these things are happened

I already had lodged complaint on 05.11.2018 regarding non receipt of my parcel beyond one month. As earlier stated i had booked one parcel on behalf of me (Pampa ray) for delivery of a parcel containing sarees and some perishable items e. G. Coffee dust, black peeper dust and high quality cardamom from coorg silk society art & craft emporium, madikeri-571201 which to be sent to my kolkata address. The booking date for the parcel was 25.09.2018 with number d45848423. With lots of pursuation i came to know that the address f the destination branch of dtdc where reached the parcel on 03.10.2018. It was very near from my residence and almost a walkable distance. However, they neither bothered to deliver nor intimation to me for the same. But with lots of pursuation with the coorg silk society shop i got the no. Of your branch and i personally had to collect the same on the same very date i. E. On 02.11.2018 when i came to know the destination of the branch where my parcel reached and kept unattended for more than a month. By then, the coffee bacame hard and non usable, aroma of both cardamom and black peeper lost. I lost my money used for the purchase of the same. I am sending the pictures of those perishable goods when it was bought from coorg i. E. On 24.09.2018.

Dear sir,

I couriered 2 wedding cards through dtdc courier on 24th november and on 26th november i get a message saying that the cards have been delivered. When i checked with my relatives, the courier has not been received. I dont know where my courier is. Dtdc is very unreliable. Please take up this matter at the earliest.

Consignment no. F10865764

Regards,
Jewelyn roy
[protected]

I have a urgent courier posted at wrong pincode of 122001 which is in transit. Its actual delivery pincode is 122011 for baani address 1, gurugram, haryana. Though, the address on courier is correct. Consignment no is v50124584. Please inform them at the earliest. Courier is urgent and should not be misplaced. I have attached the receipt for the details. Let me know if anything else is required.