DTDC Courier & Cargo Complaints & Reviews

Z77549380 docket number shows stuck at baroda dtdc since 22nd and not moving to customer... Please look into the matter.. And sort it as soon as possible. Its is dispatched 10 days back. We also have no idea in which branch of dtdc is it stuck... Please help to resolve this issue fast. All details of address and client contact have been provided in detail.

We have booked one consignment consisting of 3 boxes on 16.11.2018 vide consignment no. D46339242 from jorhat to kolkata. But till now the material has not been delivered completely. They have received only 1 box and the rest 2 boxes are yet to be delivered.

We are very sorry to say we are not getting a proper reply neither from jorhat nor from kolkata dtdc office. So, please look into the matter seriously.

This type of service is not expected from such a world class courier service.

I have sent courier through dtdc on 21/11/2018 when received courier all my products have been damaged, i have already told courier person that these are the medicines some of the liquid forms, he told it will not go through the flight and i will go by road and taken the charge of that courier,

Request you kindly refund the amount because it's a very costly product

Consignment no. D46844930

The consignment number of my courier is m72053193. Actually this is the one which i purchased on online shopping. So due to some diasters in my place i couldn't receive the parcel when it's out of delivery and also i was not in good condition to attend phone calls as there were some obstacles. And hence the courier has been returned to the fort, mumbai. The dealer who couriered is now busy so he cannot claim that from office. Can you please courier it to the same address? You can get money from me for that extra when delivering the courier. I need that courier back. So please help me

Dear sir,
My parcels consignment no. Is a42657460 and k 15977156 it is in lake veiw branch, kolkata for last 10 days and irresponsible staffs are asking me to receive the product from their center. But delivery of product cost within the charge of posting. This is how dtdc snatching money from the consumer. Contact no. Customer care dtdc [protected] and[protected]

A shipment as booked from bangalore to goa on monday, november 19th using dtdc courier services. It has not yet been delivered to the final address. The package has reached the dtdc mapusa office but the mapusa office is refusing to deliver to the final address in aldona. According to both the panjim and mapusa offices of dtdc courier services, the pincode is no longer serviced and goods are no longer delivered there.

Upon asking why the package was taken in the first place if the pincode is not serviced, the staff began to yell and scream asking me to call the bangalore dtdc office and ask them to explain.

This is ridiculous and a complete waste of time for me. It is also exploitative since dtdc has charged for a service but is refusing to provide the same.

I am pankaj jain and i have courier very important documents on 21 nov 2018 by using dtdc courier service from chafekar chowk chinchwad gaon pune to chennai.
I have mentioned correct address over my package as chennai and pincode 600001 but this courier service update it wrongly as 500001 and destination as hyderabad.
This document is very urgent and should reach at destination till 6 pm 26 nov 2018.
Please resolve my issue as soon as possible. As it is very important for me.

I had sent a medicine at mumbai which is said it will be delivered on 2nd day. But till not reached, why u give fake service, why told lie, # this service which really hurts.. I'll not request you to check the delivery, i dont have any belief on your service. How can you deliver a product within a day, how can you ask more for best service, what is the value of any service provided by you. It four days ago but the same service will be best at same price from trackon courier. I had sent last 2 courier which was delivered next day. I paid you rs 150 and paid them just 180. What the difference.. # your dtdc courier service.. Shut down your fake business...

With due regards i want to say that the dtdc courier facility at patti pin 143416 punjab always call the customers to collect the courier from their office and says that we will not deliver the courier at your address. This is the third instance since two months. Dtdc facility always refuses to deliver and also their language is very harsh. This time my consignment no is a42581145. They are not delivering my courier and says that if you will not collect from our office, we will return it back.
Sandeep puri
395a/13 vishal colony
Patti punjab pin 143416

Courier was sent from banglore to chennai, it was dispatched on 21.11.2018. But the tracking details show that it was dispatched on 13.11.8 and delivered on 14.11.18 and it is showing wrong postal code and it is not delivered yet as of 25.11.18. It is an important parcel.

Consignment number : b59897305

Please deliver it as soon as possible to the correct delivery address mentioned in the courier. And resolve the issue with tracking status. Highly dissapointed with dtdc.

Dtdc has created a mockery of my delivery. I had 2 big boxes i had sent to india from london which has still not reached india. Despite the exorbitant amount that the courier service has charged, i have valuable things in my courier which have caused me enough damage due to the delay. It has been 2 months since i sent the package and it seems to be lost.

I need my package to be delivered as soon as possible or else i will have to take stricter actions against this since i have been trying to contact the courier service time and again, but it always fails to get through.

My consignment reference number is - n96942088

My loan sanction letter for my us visa was sent via dtdc from hyderabad. They couriered it with dtdc plus on friday 4pm 23/11 so that it will get delivered on sunday 25/11..
According to their claim with dtdc plus it should get delivered on saturday the next day itself. But on sunday i see not even a single customer care is answei my call. Not a single office is open.
My document is in transit at bangalore air hub. Atleast if someone tells me where it is, i'll go myself n collect. I am so broken. This loan sanction letter plays big deal in visa. I cannot show xeroxes. The us consulate is strict n they only consider originals.

Some please help me..

V50067897.
The parcel was booked on express delivery. On 21st nov 2018. To reach chennai within 24hours. There was a good up at the sorting and my parcel landed in panjim according to the website track record. Which further went to mumbai.
For 3hours i called the customer care number. Finally i got connected. They apologized for manual error. And redirected to chennai. Which it reached today morning but there again.
The agent called to confirm the address but did not deliver the parcel. He has registered that it is delivered. Hoax!
Now i want my parcel delivered.

Hi, as we have booked one courier from hubli to vijayawada on dt:10.11.2018, which was not delivered sofar, when asked for the details, nobody is responding to us and when went to ur hubli main branch, they are always busy in meetings and nobody is responding for missing courier.

Please understand the problem and do the needful,

Courier num:b59909072

Annappa sapare
Hubli
Ph:[protected]/[protected]

I'm gayathri. On 21 nov i courier a parcel to my friend but it is delivered in a wrong address. They don't even call to the receiver. I track my courier it shows that successfully delivered in banjarahills. They blindly just give parcel to neighbor and in a wrong address.in tracking they deliver the parcel to sandhya i even don't know her. Please resolve this problem. My consignment number is h83220173

We ordered material from kauvery silk and handicrafts udyog of mysore to manipal karnstaka.
The goods were packed in 2 boxes.1 big and 1 small and sent on 9/11/18 by dtdc cargo with airway bil d39931261 from mysore
We received small box 10 days ago.
Big box still not received. After several enquiries and arguments, we came to know the box is lying in their manipal office for last 10 days. As it is heavy around 20 kg, they are not delivering.
Now they stopped receiving phone.
Please help

This is related to my consignment which i have not received till yet. My family sent me sweets for diwali but since now it's showing the status on hold. After 10 days when i enquired about the same, they said they forget to get one document, again my mother gave that and asked them to send. But its 23rd now and neither they pick my call nor they response on emails. I tried reaching on the contact number given in site for customer care but no one answers. It is more than 22 days now, it's not surprising if this happened as the client service is not that important for these guys. I just want to know how you will compensate for this. As diwali has gone and the goods carrying in the package must be got spoiled. I have attached the details please go through it.
Details:
Courie service - dtdc express limited
Name - mansi sharma
Reference number - n20068238
Contact no - ([protected])
Consignee name - madhvi sharma
Consignee address - 195 waukegan road, the reserve apartment, unit 305, chicago illinois, usa

And more than the money it's about the emotional sentiments which were attached with the courier. My mother asks me daily about the sweets have i received it or not. Because i believe if they could not send it the courier before and had this idea then they should have not have taken the responsibility.

Madhvi sharma
Contact - +1 ([protected])
Chicago, il

I booked a shipment from DTDC whose docket no. is ( z[protected] from lucknow to tanakpur has not yet delivered to the recipient, and the dtdc courier persons are not providing me the details about the shipment, both the lucknow office and the tanakpur dtdc office persons are taking this matter seriously ... the shipment has booked on[protected] and today is[protected], it has been more than a week ...
plz do d needful ...

I, dr sourav ghosh recently ordered an item from amazon.in.
The product was supposed to be delivered by dtdc. The tracking number for the same is x27144699.
The shipment was already paid while the order was placed. Today when your dtdc guys came to deliver the item tried to cheat my staffs & claimed payment of the same.
When he was asked about the amount to be paid he made my staff to open the parcel & search for the bill inside.
My staff found out that the amount is already being paid & when enquired the delivery guy about it, he just fled the premises.
Dtdc is one of our preferred courier service & i just want to bring this into your notice & hope such kind of cheating by your executives should be under radar & rectified with strong actions.

This is to inform you that 40days ago we complaint through this but We are not yet received parcel from your side i.e ., POD No A42120298. How many days will get for this issue closed.And one more thing is done recently one of your courier boy( Name. Mr.Prasad) came taken signature with our security on same POD Number without any delivered. just taken signature( with our security person he told in past one courier received you not signed pls sign regarding that then our securitry signed on same POD No which is we are not yet received parcel ) we will provide to you that CC Camera pic also. And the courier boy ask us how much value the parcel I will bare. He can ready for give money upto 1000/- but we booked parcel value is 5400/-

We enclosed with this mail CC camera vedio from your courier boy come with out parcel and take signature on Courier boy Acknowledgement Book in this No date mentioned worker name also not mentioned I think he taken fresh page and writedown the POD No A42120298 simply take sign & Contact number and went out.

Please let me know how many day will get to receive the parcel ? look into this and do the needful ASAP.

Note: While before compliant we asked local courier office they provide delivery status Acknowledgment details in this they given delivery another place that copy also encloed through this pls find and take necessary action and revert back ASAP.

with regards,
CH S C Sekhar
Accountant