DTDC Courier & Cargo Complaints & Reviews

This is to inform that courier number awb number x 302550, has not been delivered to the given address. I am making a complaint immediately after i saw in the website, that it has been delivered in the given address. The courier company phone numbers are all non i'm complaining immediately as the same might not have been misplaced till now as the delivery was shown today in the evening only. The consignment was coming from nandan denims, ahmedabad and was supposed to be delivered at nift fashion design department, new delhi. However the delivery has not reached, and dtdc website says that it has been delivered. An immediate action is solicited on this to locate the parcel by the dtdc company.

I had sent a consignment through dtc on 23rd nov'18 from indore, it reached kolkata on 26th nov'18 but they havent yet delivered it to my specified address. When i open up there tracking platform i found that they have mentioned wrong delivery pincode. It very urgent, they are not even responding to my call in there moulali kolkata office. My consignment number is m71557536 and mobile number is [protected].

I had even registed a complaint on there website having case no.13111809

Hi, one of my family member posted a courier from patna to me in delhi, it was extremely urgent for me. It was booked on 16th november 2018 and today it is more than 10 days and still it is not delivered to me. My consignment number is k15442154. I have mailed on [protected]@dtdc.com 5 days back but still there is no response. Any of the contact number which wah mention in website is not responding. It is very urgent for me so please help on this on priority.

I have courier one parcel on 29th of November from Kolkata to Raipur with correct address and phone number. The courier company did not contacted and retured the parcel saying address not serviceable.if that is so why they commit for delivering to the zip code. In dtdc portal the statu is still showing somewhere at kona express. There is no way i can contact them and ask what issues they are facing to reach to the adress mentioned in the parcel.
There is no contact number or email for reaching out to the dtdc team for status enquiry.

The letter with three a4 documents were booked on wednesday, 21 november before noon. However, the booking date in their portal is shown as 22 nov with a time of 23:30 hrs. I let that stupid discrepancy go. Despite their assurance that the parcel will reach from delhi to mumbai in 72 hrs, its not delivered. The portal shows that it got delivered yesterday nov 26 at 18:30hrs but no such mail has been received by the mailing section by today noon. So clearly, first they don't deliver and just show that the post has been delivered. These were important urgent documents which had a deadline for 27 nov and i had posted them well in time. This is just horrible, infact the worst experience. I never had such problems with bluedart, fedex or dhl. Do not rely on dtdc.
You can see in the receipt on left hand corner the date as 21/11 and still the booking date reported on their online portal is 22/11 and 23:30hrs. Are we stupid to use their horrible service again?

Hello team,

This month i am about receive a medicine from visakhapatnam to bangalore. It was delivered from vizag hub on 2nd nov and received in bangalore hub. But it took almost 10 day in bangalore to reach me and is was mishandled and medicine got spoiled.

I am complaining not for compensation but want to inform courier department need to handle in extra care and ontime when they are sending medicine. It is really important person health which will be delivered.

Dear sir, we have dispatch 2 cases through dtdc by air dated-22nd nov-2018 from rorkee to pune docket no. D47253747 and today is 27 yet not delivered, this consignment was too much urgent that's why choose by air.

Please delivered asap within one or two hours

Please talk to us if someone is responsible person in dtdc

Thanks

Z77549380 docket number shows stuck at baroda dtdc since 22nd and not moving to customer... Please look into the matter.. And sort it as soon as possible. Its is dispatched 10 days back. We also have no idea in which branch of dtdc is it stuck... Please help to resolve this issue fast. All details of address and client contact have been provided in detail.

We have booked one consignment consisting of 3 boxes on 16.11.2018 vide consignment no. D46339242 from jorhat to kolkata. But till now the material has not been delivered completely. They have received only 1 box and the rest 2 boxes are yet to be delivered.

We are very sorry to say we are not getting a proper reply neither from jorhat nor from kolkata dtdc office. So, please look into the matter seriously.

This type of service is not expected from such a world class courier service.

I have sent courier through dtdc on 21/11/2018 when received courier all my products have been damaged, i have already told courier person that these are the medicines some of the liquid forms, he told it will not go through the flight and i will go by road and taken the charge of that courier,

Request you kindly refund the amount because it's a very costly product

Consignment no. D46844930

The consignment number of my courier is m72053193. Actually this is the one which i purchased on online shopping. So due to some diasters in my place i couldn't receive the parcel when it's out of delivery and also i was not in good condition to attend phone calls as there were some obstacles. And hence the courier has been returned to the fort, mumbai. The dealer who couriered is now busy so he cannot claim that from office. Can you please courier it to the same address? You can get money from me for that extra when delivering the courier. I need that courier back. So please help me

Dear sir,
My parcels consignment no. Is a42657460 and k 15977156 it is in lake veiw branch, kolkata for last 10 days and irresponsible staffs are asking me to receive the product from their center. But delivery of product cost within the charge of posting. This is how dtdc snatching money from the consumer. Contact no. Customer care dtdc [protected] and[protected]

A shipment as booked from bangalore to goa on monday, november 19th using dtdc courier services. It has not yet been delivered to the final address. The package has reached the dtdc mapusa office but the mapusa office is refusing to deliver to the final address in aldona. According to both the panjim and mapusa offices of dtdc courier services, the pincode is no longer serviced and goods are no longer delivered there.

Upon asking why the package was taken in the first place if the pincode is not serviced, the staff began to yell and scream asking me to call the bangalore dtdc office and ask them to explain.

This is ridiculous and a complete waste of time for me. It is also exploitative since dtdc has charged for a service but is refusing to provide the same.

I am pankaj jain and i have courier very important documents on 21 nov 2018 by using dtdc courier service from chafekar chowk chinchwad gaon pune to chennai.
I have mentioned correct address over my package as chennai and pincode 600001 but this courier service update it wrongly as 500001 and destination as hyderabad.
This document is very urgent and should reach at destination till 6 pm 26 nov 2018.
Please resolve my issue as soon as possible. As it is very important for me.

I had sent a medicine at mumbai which is said it will be delivered on 2nd day. But till not reached, why u give fake service, why told lie, # this service which really hurts.. I'll not request you to check the delivery, i dont have any belief on your service. How can you deliver a product within a day, how can you ask more for best service, what is the value of any service provided by you. It four days ago but the same service will be best at same price from trackon courier. I had sent last 2 courier which was delivered next day. I paid you rs 150 and paid them just 180. What the difference.. # your dtdc courier service.. Shut down your fake business...

With due regards i want to say that the dtdc courier facility at patti pin 143416 punjab always call the customers to collect the courier from their office and says that we will not deliver the courier at your address. This is the third instance since two months. Dtdc facility always refuses to deliver and also their language is very harsh. This time my consignment no is a42581145. They are not delivering my courier and says that if you will not collect from our office, we will return it back.
Sandeep puri
395a/13 vishal colony
Patti punjab pin 143416

Courier was sent from banglore to chennai, it was dispatched on 21.11.2018. But the tracking details show that it was dispatched on 13.11.8 and delivered on 14.11.18 and it is showing wrong postal code and it is not delivered yet as of 25.11.18. It is an important parcel.

Consignment number : b59897305

Please deliver it as soon as possible to the correct delivery address mentioned in the courier. And resolve the issue with tracking status. Highly dissapointed with dtdc.

Dtdc has created a mockery of my delivery. I had 2 big boxes i had sent to india from london which has still not reached india. Despite the exorbitant amount that the courier service has charged, i have valuable things in my courier which have caused me enough damage due to the delay. It has been 2 months since i sent the package and it seems to be lost.

I need my package to be delivered as soon as possible or else i will have to take stricter actions against this since i have been trying to contact the courier service time and again, but it always fails to get through.

My consignment reference number is - n96942088

My loan sanction letter for my us visa was sent via dtdc from hyderabad. They couriered it with dtdc plus on friday 4pm 23/11 so that it will get delivered on sunday 25/11..
According to their claim with dtdc plus it should get delivered on saturday the next day itself. But on sunday i see not even a single customer care is answei my call. Not a single office is open.
My document is in transit at bangalore air hub. Atleast if someone tells me where it is, i'll go myself n collect. I am so broken. This loan sanction letter plays big deal in visa. I cannot show xeroxes. The us consulate is strict n they only consider originals.

Some please help me..

V50067897.
The parcel was booked on express delivery. On 21st nov 2018. To reach chennai within 24hours. There was a good up at the sorting and my parcel landed in panjim according to the website track record. Which further went to mumbai.
For 3hours i called the customer care number. Finally i got connected. They apologized for manual error. And redirected to chennai. Which it reached today morning but there again.
The agent called to confirm the address but did not deliver the parcel. He has registered that it is delivered. Hoax!
Now i want my parcel delivered.