DTDC Courier & Cargo Complaints & Reviews

Ull say that 24x7 ull give services but where is the service?? I have ordered cloth from online its takes hardly 2 to 3 days in courier service but today is 19 i didnt got my product. I[censored]r staff members are in holiday ull shud do the delivery procedure before.. Last status was for 16oct... N dat day would be 4 days... I talk to ur customer care expert she told me u can go pick up ur product by own but now when i am calling ur phone z continuously busy going

Sir monu rani the consignor and consignment number is z69364862 send a parcel on 19 september for bhuj (Gujrat) to consignee pravinder prasad and charged me 180 rs. Package reach to gujrat but not delivered. Dtdc called to consignee to collect the item but from 100 km away. Lastly i want to say that its is not delivered till today. On asking to dtdc point they are telling we have sent it and we don't know where it is now? I want my item/package back. Thank you sir

Dear Sir,

ATTN- SRI-GANGANAGAR ( RAJ COURIER SERVICE- DEFAULTERS )

I am sorry to say that am fed up with the attitude of the owner of RAJ COURIER SERVICE -Maa Sharda Tower -77-B block

I couriered one parcel to chandigarh from Sri Ganganagar dated-17th Sept. Unfortunately during the delivery, somebody opened
my parcel and took off branded tommy gents shirt (new) and kept the torn old gents shirt.

Now since than I am trying to figure out my original parcel and every time the owner gives excuses and tells me he will
tell me tom, or wait for two days.
Now he has new excuse. he says he had sent his staff member to get details, , Is he trying to fool us, Since 5 days hes saying that
and now says during this whole process his expenses are adding .. Whose so fool to send a guy under inception on his personal expenses..rather he
would settle down the problem by paying off my loss, rather than adding expenses.

I ALSO WROTE A COMPLAINT LETTER UNDER YOUR WEBSITE, but even that didnt respond.

I would like you to take strict action Against the owner as he's destroying the reputed Company's Name - DTDC.
we are losing hopes from dtdc as well.
Next month am starting my online business, where i need to get in touch with Courier company. but such defaulters are
just not accepted. Owner doesnot attend my call, nor do he listens on the call even if he picks.Everytime he says not to complain, hes' a defaulter.
Rather my friend also suffered from his business. even her parcel was lost.

OWNER DetailsRAJ COURIER SERVICE -Maa Sharda Tower -77-B block
consignment no- [protected]
phone no-[protected]

Please call me at [protected]
or email me at [protected]@gmail.com

Looking forward to your reply and please take action if you want to save your business.

Thanks

Pratima

I am sending a courier to sri t. Venkateswara rao, a. O lic of india, narsipatnam through dtdc courier doc no.83880503 on 10/10/18. They are telling next day reached the destination. But it is delivered 16/10/2018 after office ours. 17th, 18th lic holoday. My work at lic was very late. Who is the responsible for the delay. I want action against courier. Pl do needful.
Tks
K krishnakumar.

I have some urgent documents so my friend send that documents to me from hyderabad to mysore id (H[protected]. They said it takes only 4 days but it actuvally takes 10 dates, when i am checking in online it shows me "receiver not their". When i cal to dtdc office they said heavy rain you can come and collect your parcel. My question is why we pay money. Waste service and these people are not picking my phone cal also.

We unfortunately booked a parcel containing two passports from Banglore to Kolkata vide consignment no. V50061647. While booking DTDC had expressly confirmed thatparcel will be delivered on 16rth or at worst on 17th October. But though the tracking status shoed re ached at hub -Kolkatta, no track afterward. None of the phone displayed on various sites responded. With great efforts could contact Bnglore DTDC, where they reudely told it is not matter of our office. Kolkata is closed from 1th to 22nd so we can enquire or deliver only on 23rd or so. We had to fly for Phuket on 19th Oct and these persons have completely spoiled our trip and expected tp cause us loss of 30-40000/- Worst is that their 24X7 numbers are not working. I have talked to my lawyer friend for the remedy and compensation. He has suggested to file a case in Consumer Forum I still can not understand how a courier service can remain closed for 5 days. And if it was so why they continue to take bookings without any consideration for problem to others.

I have booked a courier (Consignment no-v[protected] from bangalore to kolkata on 14th october via dtdc plus which was promised service to deliver by 16, (Keeping 17th as buffer date) as i need it on urgent basis as it contains travel documents required for my international travel scheduled for 19th costing more than 30, 000 inr... But i haven't received it yet and when i am trying to reach below mentioned kolkata numbers, nobody is picking up calls and most of them show as busy... [protected], [protected], +[protected],[protected],[protected], [protected] i paid extra charges for a service which ensured delivery in 1-2 days, still didnt get any reaponse or courier from them... Also at the time of booking i was not informwd about this delay at all...

To all please start posting on twitter the complaint with sourav ganguly tagged to it as he is the brand ambassador for dtdc.

I send one consignment on 20th aug'18. From coimbatore to bangalore. I checked on 21st aug its updated as not delivered (Reschedule by receiver) but we didn't get any call from dtdc.
Again i checked on 22nd aug'18 that day also they updated same above.
On 23rd aug its updates as successfully delivered.
Still, we didn't get receive the parcel i checked with my friend.
I don't know without our knowledge how can they handover to someone. We both asked in call and also dropped mails. We didn't get proper response from bommasandra branch.

Item : imitation jewellery
Worth: rs.2000

I want to know that

to whom he delivered the product (With proper name and mobile number)
i need my product (Consignment) or claim for my consignment.

My mail id keerthana. [protected]@gmail.com

The consignment number z71591071 is not delivered so far. Please deliver the letter asap. I have posted the letter on 21 october 2018. I called the dtdc center where i have posted the letter. However they refused to help me. Rather they do not know how to behave properly to the customer. Please fix the problem as soon as possible. The letter is very important for me.

I was supposed to receive courier with tracking no. Z74139501 on my address i. E. D-150, 1st floor, saket - 10017. However, this courier has been shipped to mumbai according to the tracking details. The courier contains a sony playstation 4, purchased for rs. 18450.

This is a major disappointment. I had chosen dtdc because it was trustworthy. After multiple emails to dtdc, i have not received any response from them.

Please update me and send me my courier at the earliest.

It has been 2 weeks since the product was dispatched.

Do not expect such mishaps from a global courier company like dtdc.

If i do not get a response i will file a criminal complaint against dtdc.

Myself cgo kamal k aggarwal, defence officer of ima dehradun. An emergency courier was booked from kolkata on 01 oct 18 as it was extremely urgent for us. Dtdc told us that it will be delivered within 48 hours, but it took 11 days to deliver the item to senior general officer of the indian army. Consignment no was d45323030. Even we went to dtdc franchise office in cannaught place dehradun to know about the status of the courier and the response was not good as they tried to shirk the responsibility on their local premnagar sub office. Moreover, while tracking the article on net, the dtdc portal was showing half/incomplete information of 05 oct to 08 oct 18. Even dtdc premnagar dehradun office had fed wrong information stating their rep visited the addressee on 09 & 10 oct 18. However, no one visited our office at all. We again approached connaught place dehradun office on 11 oct 18 wherein the officials have given us the mob number of dtdc office premnagar dehradun where our rep collected the article finally on 11 oct 18. The response of the dtdc at dehradun & premnagar both were not satisfactory. It needs more responsible and matured staff to handle their valued customers. Hence, the authority of dtdc needs to take corrective action at these officials on immediate basis for irresponsibility in delivery of our article
Regards, cgo kamal k aggarwal, ima dehradun mob [protected]

The consignment containing my original degree certificates were sent from kolkata vide consignment number - v49448592. It reached me on the 3rd day in a torn condition. My original degree and marksheets were manhandled by the courier (I can furnish photographs of delivery). The delivery boy refused to take responsibility and asked me to lodge a complaint against the courier

My parcel with consignment number b58823805 was supposed to delivered as per given address on 15th oct 2018 instead delivery was attempted on 16th oct 2018. But the courier guy refused to deliver it to the said address. He refused it even after requesting him to do so, infact he even threatened to dispose off the parcel. It was study material for my friend for his exams fast approaching without which he will suffer significant lose.

A consignment valuing Rs.41, 900.00 was booked from Kolkata to Ministry of External Affairs, South Block, New Delhi on 14.09.2018 vide C.N. No. D46011468 and they charged a hefty amount of Rs. 65 per kg for the same as it is a ministry delivery.
But today even after a month it is still not delivered and DTDC is not even responding properly. First time delivery was attempted at a wrong address and there after they have put up false delivery attempts on their website. There is no records of vehicle entry at the Ministry at their given date and time.
I want them to either deliver the machine in good condition to the consignee with a apology letter or return the material to us with a compensation of order cancellation.

I have been opted dtdc plus courier for gurgaon on dated 3rd october'18 but delivered on 10th october'18.

It should delever less than 4 days but it had taken a week to delever., but it is plus courier not ordinary one, help me about delay in delevery of courier at most.

For the delay in delevery i got 20, 000.00 loss.

Help me the loss amount.

Hi,
Company (Patanjali) booked a parcel for me from roorkee to pune on 8 sept'18. But the parcel is still not being delivered by dtdc dotzot.
Awb no[protected].
The courier company is playing with the parcel internally at different locations in pune rather than trying to contact me or delivery.
Even the courier company contact details are not available or valid.
This is a terrible experience from such a reputed company.
Unable to understand what should i do.

I m sindhura, from ranaghat, nadia..a percel has been send to me and it has been booked on 10th oct..my tracking id is k15688346..from the tracking detail i have known that it is in transit on 11th oct and it is in barasat..i was told it would be delivered on 13th oct but till today it is not delivered..so why should someone choose ur service i[censored] r not able to delivered the product in said days..its very irresponsible kind of work..pls deliver my product asap..

My tracking id is k15688346..A courier has been send for me..it was booked in 10th oct..and by the tracking details its showing that from 11th oct it is in transit.but till now it is still showing in transit and it is in Barasat..i was told that it would be delivered on 13th oct..but today is 15th oct and till now it is not delivered..pls solve the issue..when will i get my courier??pls solve it..

Dear sir,
I have delivered a letter vide no. V48438252 dated 13/10/2018 from rangpo dtdc courier service.
Same may kindly be returned to its originating point i. E rangpo east sikkim, since the person whom i delivered the parcel is fraud.
This is for your kind request and needful action please.
Regards,
Amar chettri
Majitar east sikkim
#[protected]
Amar99. [protected]@rediffmail.com.

D46831405 my material from delhi have arived at haridwar sidcul office but they are not delivering material today... They are saying we will deliver material tomorrow if you i need it urgently i can pick from there dtdc is around 6 kms away from my shop... Isit dtdc operational process asking customers to pick material... When materual has reached why isnt it being delivered today?? Am in urgent need of material kindly help.

Thanking you
Satyajeet/vikram singh advocate
[protected].[protected]
H 11 maa ganga emporium, shivalik nagar haridwar uttrakhand.