DTDC Courier & Cargo Complaints & Reviews

Myself rajanikanta sahu made a consignment bearing no - k15208966 on 6 october 2018 from bhadrak to bangalore consists o[censored]rgent medicine. Till now there is no delivery at bangalore, patient very worried because of medicine was unavailable at bangalore. I will contact many times at dtdc franchise but there is no response from the franchise. I will also email at customer support but no action took place. Kindly help the above said matter and solve as soon as possible for emergency due to the patient poor condition...

Diagnostic healthcare related blood sample was dispatched from aiims, new delhi on 21st september. When i checked on 29th september, they tell that it is under transit and has reached the local hub. 4 th october, again i follow up again and they tell me that they sent it some other location as they were not sure of the shipping address. I rasised a complaint on 10th october, and get a call back from their crm executive mr baburam telling...

I am from amravati, maharashtra.
I couriered a parcel on 6oct2018, till today it’s not delivered and the officers handling the delivery just didn’t respond and they told us we will not deliver it, so you yourself need to collect it.
I’m very disappointed by this behaviour of yours branch and i need to say that i will post all this thing on social media, so that in case else someone not suffer like i did.
Thank you..!!

Dtdc the worst service provider
I send 2 shipment 1 at bareilly shipment : d45759342 and another one to goa shipment no : d46547065 both the shipment send through mankapur nagpur branch. My both the shipment reach to the party in totally damage condition. At bareily i send a handmade table which reach their in 3 broken pieces. And i send a handmade 3d design for exibition to goa i send in 1 piece and when it reach to goa they handle it in 4 pieces with different packing. What kind of services you all from dtdc providing. Your people play with our costly products. My total damage is rs. 43, 000. I want my money back. When i talk to your people in nagpur dtdc they say we cant do anything sorry. My request to everyone through out india dont use dtdc they play and throw your products like football and when we complain they dont care at all.

My parcel order id a41804052 is processed to return for wrong phone number on 25th sep, 18. Client is not received yet. Any office cannot give information about where is it. There is no update in the tracking site. Guahati and mumbari hub are also irresponsible. They do not give any information. Please update its destination. Please give me the information or refund me if your delivery man stole it. My contact no [protected]

My friend sent a package from delhi to ghaziabad 10 days have passed no tracking is availaible. I have send sms to [protected] but it also shows invalid data. My docket no is z67114706. The package deliver was very important for me. I want dtdc official to intervene and resolve the issue. None of the customer care is picking up the phone we generally do courier to be sure but if courier companies like dtdc will show this type of irresponsibilities than what consumer will do

I am devika lives in hyderabad.. I send me a parsel on 3rd october from nellore to kavali... Both places are in same district potti sriramulu nellore district and it was not delivered yet. There were very important things in parsel.. And my consignment no is h84328404.. It was stuck in ongole now... I mailed the costumer care but nothing happened. Even nobody picks up the phone and talk to me for these incident.. And if they answered the phone they are using bad words on customer... And personally we went to dtdc courier office they said... Israel was missed and go and complain about me any where... Is it the right way to deal with customers..[protected]
This is their mobile number... Most of the time the mobile is in switch off mode.. Plz take action on these people... Courier is in ongole now.... It's very urgent parcel plz do help me i will be thankfully to u. And i complained in dtdc site also... The ticket number is 12694139

Sir
I have booked an iteam from jaigaon india
To leh ladhak j&k pin 194101 on 5th of october and till date it is in delhi hub and after 8th october couldn't get any update it was an urgent and important consignment.
Please update with reasonable statement why is the consignment no delivered yet.

Consignment details
No d45325973
Pin 194101

Contact me on [protected]

Bishwajeet kumar
Jaeco rebuilding systems

My self prasant kumar having resident at manikjpur korba, i have a courier from patna having destination point at korba whose doc no-k14554669 is reached at korba on 27 september 2018 but till today i cant get my courier to the destination point, when i have called and asked about my courier, why, they have told me that we didnt delivered to manikpur addresss located at korba, 15 days have been past, they can make a call to me, number printed or written on the packet, please take action against it because i didnt get my courier on right time.

Myself mohd rehan, i posted an emergency courier to my home town bisalpur distt pilibhit up 262201 as it was extremely urgent for me. They told me that it will be delevered within 2 days but its more than 15 days now and courier is still not delevered. My consignment no. Is z26203018. Ever i want to dtdc office in bareilly to knowabout the status of my courier and they did not response good.
Please help me in this issue.
Regards mohd rehan

I booked a parcel from udaipur on 3rd oct 2018 to be sent to my daiughter at universal business school situated at gaurkamat, vadap kushivili. P. O. - karjat, dist raigad of maharashtra state pin - 410201.

All the charges inr 480/- were paid at udaipur to the booking person ayaz vide pod no. Z72421890.
The parcel was delivered at the destination on 8th oct 2018. The courier person demanded a cash rs 100/- to be paid to him unless he will send back the parcel to the origin. My daughter had to pay the demanded money and taken the parcel.

Similar incident took place in last month also where he had demanded and taken rs 150 from my daughter threatening in same way if not paid the money then i will return back the parcel to its origin.

Trusting on dtdc i have again and again sent the parcels through your company but it is being additionally charged at the destination. This is ridiculous and very unfair on the part of such a reputed organisation called dtdc.

I request you to kindly look into the matter returning me my 250 rupees back and stopping such kind of malpractices taking place in future.

Kind regards
Mukesh vyas
[protected]

This is regarding the consignment no : k15579612 that is left from siliguri from 04 th october 2018. I was told that it will reach to me within 4 to 5 working days, but to my surprise it has not reached to me yet. After the several time reminders my complain is not solved and the matter is becoming wordt day by day regarding my consignment. I am also trying yo reach you out over phone and over mail but there is no response i am getting from your side.

If this is a condition then i would never think about dtdc courier.

Please help me out from this serious issue this time only further i would never never chose dtdc.

Dear Sir/Madam, I Antara Ghosh booked a Linen Saree from Bhagalpur via DTDC courier on 27 Aug 2018 (Tracking ID K[protected] against the following address.
Bharati Banerjee
House no 51/218B
West Arjun Nagar
(Near Ration Card Office)
Agra 282001
UP
PH [protected], [protected]
The price of that saree (RS 2200) is already paid by me online. Item was shipped by DTDC courier on 27Aug 2018.Since then I've been waiting for my consignment.The tracking ID is also showing ambiguous result now. Nobody from the courier company is picking up the phone. In this situation I feel helpless and cheated. Hence I am logging a complaint against this to you so that I can get my consignment or my money back at the earliest.I am attaching the tracking ID photo along with this mail for your reference.
Thanking you.
Antara Ghosh.
[protected]
[protected]

Hello, i have sent a shipment from hyderabad to bangalore on 6th october 2018. It was out for delivery on the 8th afternoon and at night after 11 pm the status updated as delivered. However, the package was not delivered to the recipient. The recipient address, phone number, and my address & phone numbers were clear. I am in shock how come they messed up this. Since then i was in touch with their customer support, hyd & bangalore offices, their retail manager. However, received no help until now. I need my shipment and answers where it is. D45156826

Mahatma Gandhi University, Meghalaya sent my transcripts to Canada WES through DTDC. They gave me tracking id N98311511 however this number is not traceable by any mean. I am attaching a receipt of DTDC provided to me by MGU. Please advise the status of this package as my process has been delayed due to negligence shown by DTDC.

Regards,
Randhir Singh
Randhir.[protected]@gmail.com

I did send my couriers via air and they charged hefty amount for it. I was told i will receive it within 3-4 days but it has been 10 days and i still haven’t received my parcels. To hell with a company like this. I wanted it urgently because i had my exhibition. Now the exhibition is also over and i haven’t received my courier. So much money has been wasted now you have to compensate for this. Serious action will be taken against your franchise and your company as well. I sent courier from jaipur - gangtok. The franchise is of dtdc - space cinema jaipur.
The persons name is mr rathore

Parcel was booked on 13 sep from surat to orai, jalaun, till date its not delivered.
Name : shabnam
H. No - 2 mohanpura, orai
Jalaun - 285001
In front of ashraq ullah school
Cont[protected]
Sender
Rashi shukla
[protected]
Complaint no - [protected]

I have been tracking with delhi dtdc customer care guys but no body is replying, they talk very rudely.

Please sort this out asap, thanks
Indergeet
[protected]

Dear sir,

Attn - sri-ganganagar (Raj courier service - defaulters)

I am sorry to say that am fed up with the attitude of the owner of raj courier service - maa sharda tower -77-b block

I couriered one parcel to chandigarh from sri ganganagar dated-17th sept. Unfortunately during the delivery, somebody opened
My parcel and took off branded tommy gents shirt (New) and kept the torn old gents shirt.

Now since than i am trying to figure out my original parcel and every time the owner gives excuses and tells me he will
Tell me tom, or wait for two days.
Now he has new excuse. He says he had sent his staff member to get details,, is he trying to fool us, since 5 days hes saying that
And now says during this whole process his expenses are adding.. Whose so fool to send a guy under inception on his personal expenses.. Rather he
Would settle down the problem by paying off my loss, rather than adding expenses.

I also wrote a complaint letter under your website, but even that didnt respond.

I would like you to take strict action against the owner as he's destroying the reputed company's name - dtdc.
We are losing hopes from dtdc as well.
Next month am starting my online business, where i need to get in touch with courier company. But such defaulters are
Just not accepted. Owner doesnot attend my call, nor do he listens on the call even if he picks. Everytime he says not to complain, hes' a defaulter.
Rather my friend also suffered from his business. Even her parcel was lost.

Owner details
Raj courier service - maa sharda tower -77-b block
Consignment no - [protected]
Phone no-[protected]

Looking forward to your reply and please take action if you want to save your business.

Thanks

My parcel no is a42120298 not yet received while check in online tracking it showing already deliverd and i have checked through sms tracking also in this it was received by asin. How is done we are not yet received with out confirmation & phone call also not done before delivery time and after. Let me know what is the reason. And we are follw up near dtdc courier person they also told us it was delivered on 29.09.2018. Please check and take action as early as possible.

In spite of the residents staying in the given address, the courier number K14927206 has failed to deliver as checked in the online tracking. Kindly call the receiver of the parcel to enquire. The receiver didn't receive any call from the delivery incharge. The receiver's address is:
Natasha Ballal
No 19, LIG 2nd stage, KHB colony, basveshwarnagar Bangalore -79
Phone number: [protected]
The receiver has been staying there throughout though the online tracker stated that the receiver has shifted from the aforesaid address.