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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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Bangalore District
Karnataka
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560047

DTDC Courier & Cargo reviews & complaints page 320

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M
manali nigam
from Pune, Maharashtra
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delay in courier delivery and no tracking of my courier

Address:Pune, Maharashtra, 412308
Website:www.dtdc.in

I have couriered important papers on 30 august 2018 from dtdc courier service and till today 8 sept 2018, there is no response from anywhere.

I am continuously calling the numbers provided by people from where i posted but concerned are not picking calls.

Highly irresponsible behavior. After this case trust from dtdc has gone. I need some strong action to be taken and compensation to be given to me for all harm...
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Anitha Prasanna
from Bidar, Karnataka
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product not delivered

Address:Udupi, Karnataka, 576101
Website:Product not delivered

My consignment number is b56317143, and my package is not delivered at korangrapady udupi. From last four days, it is showing the same status. Receiver's address is 6 km away from udupi sorting office, and 4 days have been passed since it arrived at udupi sorting office. I called customer care but they are not telling me why my package is not delivered and they give some other number, that is invalid number. Provided one more number, that...
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SureshKandasamy
from Bengaluru, Karnataka
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package not delivered - c84871087

I booked a courier to bangalore on 03.09.2018 with the consignment number c84871087. It has not reached the receiver yet. I was told that it will be delivered today when i spoke to the representative this afternoon. Later in the evening, they say they cant deliver as it is office address. If they had told me earlier that they wont deliver for specific address, i would have made alternate arrangements or would have requested the customer to...
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Satyamgupta29
from Indore, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my product being misroute

Address:110019
Website:www.dtdc.in

I have parceled a product to delhi via dtdc (Worst courier service). My tracking id is m68781649, the product is misrouted i have heard many complaints regarding dtdc careless behaviour. Please help me with my product being delivered, as the product is very very important to me. I am worried that my product will get lost. I am never going to use dtdc again in my life....
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Rohinso Krisikro
from Khawhai, Mizoram
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delay in delivery of consignment

Dear sir, i had sent a document addressed to maj gen ak bardalai, vsm, near army war college, mhow, madhya pradesh which was booked from tinsukia in assam on 31 aug with tracking no v49171908 and reference no[protected].
It is already a week and the consignment is lying at destination without being delivered to the addresee who is senior citizen and a decorated and celebrated indian army veteran. I register my strong protest and...
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S
Supraja A
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courier not delivered yet

Hi, we sent a courier from nellore to hyderabad with consignment number “d45183505”, which has to be delivered by thursday. But it’s not delivered yet. Just came to know the online status as “wrong/incorrect address” last updated on wednesday, 5th september 2018. However, no one called or enquired the details even we mentioned mine and other persons contact details. This parcel is very important and urgent, kindly do needful....
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sunil.gidwani
from Kolkata, West Bengal
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non delivery of courier containing rakhi for 20 days

Address:380001
Website:www.dtdc.in

I had book courier of Rakhi to my family members on 16 august from ahmedabad DTDC booking center. But still til 05 sept 2018 courier is not delivered to destination address.

Rakhi's had not been delivered on time.

I had wrote to DTDC customer care and to CEO of company subhasish.[protected]@dtdc.com too but no response for customer care.

I need refund of Rs 460 of rakhi's and Rs 70 of courier...
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A
Alakhator
from Chandigarh, Chandigarh
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wrong entry in system from your side

Address:147004

Booked for wrong address by error from your side. People who are appointed don't know how to read. Tracking - z73033002. The parcel was for jhansi and booked for dehradun. And the people in patiala office are shouting at me for repeated complaints even though the mistake was from their side. The people here don't understand when something is urgent. Change your logo to 'worst courier company'...
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Navyata Srivastava
from Dehra Dun, Uttarakhand
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two items missing from parcel

Address:Dehradun, Uttarakhand, 248001

My name is Navyata Srivastava. My consignment no. D45030313 dtd. 23/08/2018, was dispatched from Vikasnagar Pune branch for Dehradun. It reached to me yesterday.It was torn and two sarees were missing from the parcel. I have already informed dtdc branch manager, Dehradun. His name is Vivek and his number is [protected] and [protected]. Kindly look into the matter urgently. Please find attached the pictures....
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K
Khushi meshram
from Pune, Maharashtra
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till now courier isn't delivered

I sent a courier from pune to bhubaneshwar. They didn't delivered yet and when i am calling in head office banglore customer care they are saying they will see what they can do they are providing me the bhubaneshwar team number and as i called in there no one is concerned out there also one guy is simply giving me other guy's number. And i called many times in head office there is total negligence.Consignment number is P47474853 ....
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Address:Raipur, Chhattisgarh, 492001
Website:Tk_tom27@,Yahoo.com

Last two days not a single update about our parcel... And ur raipur frenchies are not received call and switched of mobile.. And ladline no. Very pathetic condition... Raipur frenchies... As per delhi hub goods are delivering raipur two days before but good's not received kindly talk to ur frenchies.. Otherwise never book any consintment in future... Very bad service...
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G
gopaldutt
from Noida, Uttar Pradesh
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delayed delivery tracking no. z70664488

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310

Packet is lying in dtdc pari chowk office for the last 2 days and despite myself approaching them on phone no. [protected] ad also registering complaint with customer service under case no. 12401618, the packet is still undelivered. The delivery boy devendra gave reason that under his boss instruction he has not delivered the packet because for my sector sigma 4 only this packet was to be delivered. His boss asked him to wait till more deliveries...
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Pvp Murtyraju
from Sathupalli, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

consignment no t delivered and not return back to me.consignment no:h09286494/dt 13/07/2018.

Address:507301

I send consignment from Aswaropet(Khammam) to amazon seller services ahmadabad vide c no;H09286494 on 13/07/2018.That consignment is not delivered to the party, at the same time it is not return back to me. please enquire above consignment and send reply to the following details.M NO;[protected]orE mail; [protected]@gmail.com what about my consignment and do necessary action....
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Lakshmi Narasiman
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non-delivery of items

My friend sent a courier to me and i haven't received the parcel. Reference number (Awb: p46277814.)

The status is showing as "returned parcel received at facility".

This is one of the important documents which has to reach at the earliest.

I'm not sure why there is a delay and why it was returned to facility.

I called numerous times and informed that the parcel has my educational...
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S
surach23
from Pune, Maharashtra
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product not delivered

Address:Pune, Maharashtra, 411057
Website:www.dtdc.in

Consignment No: V48888395 reached to lucknow 25th August but the delivery boy denied to deliver on the address provided. On top of that, no action was taken by DTDC and moreover no one is picking the call at their customer care. When I dropped the email to their customer care, they are sending back absurd email which are of no relevance and not resolving the issue. And also I am not informed about any return back of consignment as well....
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Address:Rangareddy, Andhra Pradesh, 500079
Website:dtdc.com

To,

1. The Department of Consumer Affairs,
Krishi Bhawan, New Delhi-110001
Email: [protected]@gov.in, [protected]@nic.in,
schkrmp.[protected]@gmai.com

2. The Consumer Complaints Redressal Council (India),
Great Western Building, 130-132,
Shahid Bhagat Singh Road, Opp: Lion Gate,
Next to Cama Hall, Mumbai-400 023.
Email: consumer.[protected]@cfbp.org &
Healthcare.[protected]@cfbp.org....
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S
Santosh BS
from Bengaluru, Karnataka
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unethical behaviour

Hello team,
I have booked a parcel on 22/8/2018 to other end of bengaluru city (Address is attached).
Usually it will take 2 days to reach the parcel.

But when it doesn't reached to my client & i revisited the courier office on 24/08/2018 & informed them that courier is in muthanallur office.
So please ask that courier center service to call my client & he will receive it.

They checked the...
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narendrapipada
from Indore, Madhya Pradesh
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fake update and lost material

Address:Ratlam, Madhya Pradesh, 457001

Doket no. D43943006. He update that he delievered at 30 august 2018 but it delievered at 2 september 2018. And lost material of rs 12000 and it is open and lost some medicine and they sieve it and they do not accepting call it is from ratlam to sikar and no. Of that person is [protected] and talking in bad language please solve my complaint as far.
From
Narendra kumar pipada
2 sahar saray, ratlam 457001
[protected]...
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B
Blazeplastics
from Gurgaon, Haryana
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parcel empty. goods missing

Address:Amritsar, Punjab, 143001

Hi. This is my second time i used dtdc since last 6 months and it had been so unfortunate that both the times contents inside the parcel were taken out. And most interesting thing is that both the parcels were dispatched from different cities. My first parcel from mumbai containing a metal plate along with the bill was stolen. Parcel was tempered in such a way that you would not know during the time of delivery.

Second time,...
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Prashant sharma_76
from Pune, Maharashtra
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rakhi not delivered till date 10/09/2018, send at 18/08/2018 to varanasi

Address:Pune, Maharashtra

Dear sir.
I have send rakhi to my brother in law at dated on 18/08/2018 in varanasi but it has not delivered till 01/09/2018. So many times i complaint but conditions are same till now. Rakhi is a sentimental issue so i have choosen courier. Also i have called varanasi courier at dated on 25/08/2018 but no one was receiving call.
In that condition what i do please help me.
Courier rakhi i'd no. P47396734...
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