DTDC Courier & Cargo Complaints & Reviews

My courier still dump from last two day at Bilaspur office
once i call to DTDC office One person who attend the call he says i dont know where is the consignment i will call you Evening

Docket Number is -K14695825

Team surprised how can you providing servicess to all over india most of the time I am facing same issue my Company Atyati Technologie is your Corporate client.

Consignment ID: H10324733
Courier order was placed on 18th September 2018
From: DTDC office, Road No. 10B, Jubilee Hills, Hyderabad, Telangana 500033
To: Addressed for Sidhi, M.P. 486661

I bought a cloth for my 5-month child and couriered it through DTDC on 18th September 2018.
After 10 days status on DTDC tracking page was shown delivered, but we did not receive it.

On 29th September went to DTDC office from where the parcel was couriered, instead of helping they gave a couple of phone number and asked us to track my parcel as it was delivered to some wrong address. No sense of responsibility was shown.

Complained about the situation to [protected]@dtdc.com for help on 30th September. It is 3rd October today and I am still waiting for a reply. Please find the attachment.

I also tried to contact the regional office in Indore through contact number mentioned on the DTDC website. Phone numbers mentioned are not correct. Image attached.

My shipment was not delivered. Even they did not attempt for delivery though i provided correct address with two correct phone numbers. Instead they updated in tracking tool receiver was not at home. Receiver was there at home all throughout the week. There was no attempt of delivery. Simply updated the status. I would think twice next time before using the service of dtdc. So much unprofessional irresponsible courier. Very very bad service infact worst.

My courier no. Is h10376259. It is being forwarded from guwahati to silchar in 25 sep. Till now i didnot receive my parcel. I tried calling, mailed them but they didnot respond. It contains very important documents. Pleas i beg you to fix the issue. I called to silchar dtdc. They told till jow they didnot receive it. I called guwahati dtdc but they didnot respond it. It is such an irresponsive courier service i couldnot believe it. Please fix it. They are not replying to any of the calls and mails.

My courier number is H10376259.its being forwarded from guwahati centre in Sep 25.But I didnot get the product and I have called more than 100 times to dtdc customer care.They didnot respond.Evrywhere I complained but no one responded.Such an irresponsive service.Now I decided to move in consumer court.I will wait for tomorrow.It is a very important document as it contains hospital document.So this is enough.even my email didnot get responded.

As the package already arrived at dhanbad dtdc branch on 24 september, but nobody contacted me yet, after passing of 8 days from the date of delivery, dtdc dhanbad branch keeping mum, they are really ruining my future, how eagerly i am waiting for the book and, and exam. Is near by, for preparation purpose i ordered the book, but due to the activity of dtdc dhanbad branch is very bad, it will really create a very bad reputation of dtdc, only due to dtdc dhanbad branch, please ceo and board members of dtdc take immediate action against dtdc dhanbad branch, so they further can't malign the image of dtdc, and tell me when i will get the book.

Veryyyy poor service. Noone is caring about the courier after paying also so much money. After calling number of times to dtdc courier center, they are also not bothering much. I want to send it very urgently thats the reason i had chosens this service but it was inven in beliving dtdc. Its my kind request to evryone who want to send their documnets to respective university, please use any other service than dtdc.

This is to inform you that the two parcels which i received was torn and sarees was torn also. One with id number z40092486 and another z40032374. Parcel should be handled with care. The cloth was in a very bad condition. The cover was damaged.in future if this continues it will be difficult to send parcels through ur service. Hope u take this into account. And take a immediate action

As the package arrived at dhanbad dtdc branch, on 24 september 2018, but nobody contacted me yet, dtdc dhanbad branch already returned many packages without my knowledge mentioning that i am not available or not shown any response for the package, i really know that such activity of dtdc dhanbad branch will really create a very big problem, and bring a very bad reputation of dtdc only due to dtdc dhanbad branch, so ceo and board members of dtdc should must take stern action against dtdc dhanbad branch immediately, because further it causes a bad reputation of dtdc as whole, people will start refraining from dtdc dhanbad branch if no action is taken immediately, and i want to know that when i will get the book or not, because delivery date is 24 september, and 2 october, tell me how long i have to wait, book will be delivered to me or not, i am not sure, otherwise i have to take legal action against dtdc, consumer court erc, so please immediately take necessary actions against dtdc dhanbad branch, so no other people may face similar situation

I placed a book of biochemistry for medical student from amazon in, and already paid the amount online, date of order 8 september 2018, dispatch date 18 september, and delivery date 24 september, through dtdc courier services from mumbai to dhanbad, and on contacting the seller, they informed me book arrived at dhanbad on 24 september, but nobody from dtdc courier services contacted me, not delivered the book, same type of activity dtdc courier services of dhanbad has done to me without my knowledge they returned many package, mentioning that i am not available or i refused to take the package, order id no.[protected], dtdc consignment number. M69109001, now dtdc ceo tell me when i will get the book, or i have to consumer court against dtdc.

Dear DTDC,

Please have a look over all attachments which I communicated to your Vijay NAGAR, Ghaziabad branch on Two Mobile No.'s over call, Text msg and whatsapp.

But, due to your irresponsibility and mistake which done at your end regarding wrong Pin entered 177001 from your side instead of 177201, still Medicine packet NOT delivered after paying you MONEY.

Do acknowledge and follow up why this mistake happened and NOT informed properly.

*Delivery address-
Kavita Rani Jarial
Civil Hospital Gagret
Tehsil Ghanari
Distt UNA
Pin Code 177201
Himachal Pradesh

**
As per your telephonic and mail commitment dated 29.09.18, to deliver this packet on Monday is still pending.

This packet reached Amb Himachal.
Told to him to deliver this packet today only because tomorrow will be HOLIDAY at your end and receiver end both.
[protected] this Amb Himachal courier DTDC Number.

but NOT yet courier Medicine Packet delivered till 10:44pm dated 01.10.2018.

VARUN
[protected]

As i purchased a book textbook of biochemistry for medical student from amazon in, and i paid online, order placed on 8 september 2018, dispatch date 18 september, and delivery date 24 september, through dtdc, book arrived at dhanbad on 24 september, but nobody contacted me yet, neither delivered the book, order id no.[protected]
And dtdc consignment no. M69109001
In this regard i want to bring notice that dtdc, dhanbad branch, service are really very bad, earlier dtdc dhanbad branch has returned many package without my knowledge, explaining the i am not available, or i refused to the package, so i want to say the service of dhanbad branch will really create a very bad reputation of dtdc, so ceo of dtdc must take immediate action, otherwise people will refrain from dtdc services, now you tell me when i will get the book,
From dr. [protected]@gmail.com

I ordered an item from ayurveda cart. They dispatched item through dtdc courier on 19 sep 18. The shipment tracking number was z73296634. When i tracked the item on dtdc site it shows the item was delivered on 25 sep 18, though i have not received the delivery physically, after making enquiry through the ayurveda cart about delivery they checked and said the item was delivered and signed by individual as they confirmed from dtdc. The item is delivered on 01 oct 18 by sagar gupta a delivery boy, contact no. [protected]. If i have not enquired about the courier & avurveda cart not enquired about the courier to dtdc i believed i may not received the courier.

Dear sir/madam,
C/n. No. V47814835 booking on 13.07.18 from sambalpur, odisha.
Successful delivered shown in online tracking, but not physically delivered.

Consignee again again us to not received yet,
So we want to atleast drs photo which is signed & stamped by party to proof.

1st i, mail to bm. [protected]@dtdc.com, only reply online tracking page...
Also not receive my call

Please solve the problem earlier...

I sent a courier through dtdc on 26.09.2018. The tracking status is showing that it has been delivered at shivajinagar, pune where it should not be. It's a wrong place where it is showing delivered. My cinsignment number is k15611276
I want that the courier must be delivered in the address where it should be.
If any information required you may mail me in this id:[protected]@gmail.com
Looking for your earnest cooperation

Dear sir
My tracking number z74374950
Booking 28 sep
Reviced 29 sep time 11.56
Out delivery time 13.52
Not delivered courier. Reason. Receiver Not available. I will go to dtdtc office in nungambakkam check the courier out of delivery asking not delivered courier.
Why are online tracking cheting status

Hi, am manisha dhigan
My courier dispatch to ahmedabad on 25th september 2018, and it reached pari chowk dtdc branch which is near vanice mall on 26th sep 2018, but i did not get it till 29 sep, then i call there and a lady rajni, picked my call and she asked my address and i confirm my all address details, she told me that she will delivered it today evening by delivery boy, and in evening i call her again so, she said that they cant delivered my package because my address is very far and i have to pick it by myself otherwise she will return it, and she send me a wrong address of dtdc branch when i reach there and call her so she said that don"t ask me again and again for address you can find out by google, she was so rude on call, i want to take a action against her. Then i track my package details online so she update my status that my package is out for delivery, and i pick it by myself, so now i will never use dtdc service again.

It is very disgusting to express about dtdc courier service which i never expected n irresponsible response their staff @ kurnool main branch. I have booked one cover from knl to razole, east godavari dist., vide their no. H83574626/26.09.18 through dtdc. While booking cover their staff had confirmed to deliver on 29.09.18. They have not delivered.

Hi sir,
This is my track id number. Z69028700.

One courier was send from jaipur to kochi, kerala and that material in the courier was a damaged one... So from kochin it was send back to jaipur again... So i want to know that whether the jaipur office received it or not... I already called the jaipur headoffice to confirm this but they were not responding... Please give me the contact number and help us.
Thank you

An item was booked vide consignment number v49361362 on 24 sep18 in urgent facility and told will reach latest by 26 evening, i agreed and paid 310/- but item not delivered even by 28 evening. My all work was spoiled because there was some project paper in that item, that has to reach in office by 28 sep18. Dtdc just spoiled my all effort, if i would aware such a careless service being render by dtdc
I would never ever choose it's service. Too bad service by dtdc.