Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Last updated Apr 4, 2024
Complaints 11611
Resolved
1309
Unresolved
10302
Quick Links
Statistics
Share
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
DTDC Courier & Cargo
Customer Service Contacts

DTDC Courier & Cargo Phone Numbers

Phone
+91 80 2536 5032
1665
1263
+91 80 2536 5039
627
824
Fax
+91 80 2551 4461

DTDC Courier & Cargo Websites

DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 325

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
chewybrain
from Barpeta Road, Assam
Report
Copy

negligence for sending my product

Address:Kamrup Metropolitan, Assam, 781003

I shipped my product to ebay warehouse on 2 august 2018 through dtdc. I got the receipt and the awb consignment no. I tried to track the product but the status just showed 'booked at hub'. I contacted the officials but they couldn't help me. They just told me that the place where i was sending the product does not have air support so they would have to take the product from the airport to the location in shipping vehicle. Even after 10 days,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
from Unnao, Uttar Pradesh
Report
Copy

courier not delivered

Address:Lucknow, Uttar Pradesh, 226017

My shipment no k13539250 from siliguri to alam nagar lucknow returned back without contacting my no-[protected] given in my delivery address. The reason given by you 'wrong address'. For your kind information, my all post and courier devered to this address from past 10 years approx.
Please take immediate necessary action into this matter.
Regards
Vimal srivastava...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Lucknow, Uttar Pradesh, 226017

My shipment no. K13539250 from siliguri to alam nagar, lucknow returned back without contact my no - [protected] already given in delivery address and the reason given wrong address. My all postage and courier delivered to this address from a long time through amazon, snapdeal and indian post, then please clarify that how this is a wrong address mentioned by you.
Please take necessary action about this type of wrong misstatement....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Manoj Yadav 1
from Delhi, Delhi
Report
Copy

customer behaviour

Address:122016
Website:Www.dtdc.com

Sir i am receiver of a docket no. Z67758439. The docket is showing in transit since 9 july 2018. I made case reopened twice and also drop mail on [protected]@ dtdc.com but all are waste. Everytike the case closed without asking me. Now i got gurgaon hub manager contact no mr santosh kumar [protected]. When i called him to get update. He simply asked that that is not his duty and where were you’d ince july. Come here and check there if...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rai!!!
from Sandila, Uttar Pradesh
Report
Copy

delay in delivery.. consignment no. z67358960

Address:Varanasi, Uttar Pradesh, 221002

It has been 2 days and my parcel is still in varanasi hub. It is showing fdm prepared via e-tracking and out for delivery via sms tracking. Is out for delivery since 9th of aug but haven't delivered yet.

None of your customer care number is working. How to contact either you guys knows or god knows. Shopkeeper has told me it will deliver with in 1 days but now it is the 6th day but haven't delivered. Please deliver it as early...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pritha Roy Chowdhury
from Kolkata, West Bengal
Report
Copy

wrong destination pincode in tracking

Address:712232
Website:DTdc lite

#m[protected] for mumbai (Thane) to kolkata (Hooghly) was booked with destination adress 165, dwarik jungle road, bhadrakali hoogly with 'pin code -712232. ' but while tracking i saw the destination pin code as 700020 which iz wrong. Please act on this immediately as it as supposedly reached kolkata and documents are too too important to be misplaced - pritha roy chowdhury. I have been trying customer care since yesterday, but no one answered....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
josh ningthouja
from Bengaluru, Karnataka
Report
Copy

unable to track

Hello,

My parcel is unable to be tracked. Nothing shows up while tracking. Please check and let me know the status and the location which it has reached. Also, I called all the phone numbers for customer care Bangalore, but they don't work. Please don't update incorrect phone numbers on your website. Here's my tracking id: D44416374.

Regards,

Joshabanta...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
from Safidon, Haryana
Report
Copy

delay in postal service

Address:560055

Packet haven't received yet. I did it on urgent basis. For that i hv paid. It's been already 4 days.. I need my amount. My purpose has not solved. Please refund my amount as soon as possible.
It's big a such courier company. And u r doing postal delay in air....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Balasaheb Dhaigude
from Pune, Maharashtra
Report
Copy

my shipment not got to or no call from dtdc

Address:415521

My courier send by friend from Mumbai at last week and it delivered it in Shirval DTDC in last couple of days but no one called me for receive courier and about delivery & they send it back without any call / any confirmation from my side. it was my urgent basis requirement so request you to resolve this issue on priority and help it for receive my courier on urgent basis.

Docket no- M68498890
date[protected]
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shilp Shikha
from Delhi, Delhi
Report
Copy

rakhi parcel tampered

Address:122001

I sent a Rakhi parcel from Gurugram to Ranchi, and the parcel was received, the package was tampered, and the toy rakhi was stolen. This is a very non-tolerable experience I have faced with such renowned courier service. The workers or mediators who handle such parcels should take care of these stuffs. Very disappointed and wanted to lodge complaint against DTDC....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rama kant jha
from Muzaffarpur, Bihar
Report
Copy

more charges taken for consignment no. d41595945.

Address:Madhubani, Bihar, 847211

Hi, I am rama kant jha from madhubani(bihar).I had booked a packet from your madhubani office weight 13kg.shipment charges had taken for air cargo but sent by surface, so it didnot reached on time.I was forced to pay Rs.2340 when the genuine charge should be Rs.1040.Please enquire it and make sure to refund the extra charge taken.The shipment was from madhubani-847211 to Bangalore-560034 with consignment no.D41595945 ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HICOVERS
from Delhi, Delhi
Report
Copy

still not received

Address:New Delhi, Delhi, 110042

Its been 2 days and my parcel has already been received at office, but they never tried to dispatch it. Whenever i tried to receive it they told me that guy was on its way. But still no one came and when you tried to call any number of dtdc after 5:00 pm, it always said "number is incorrect, please check the number". What a ridiculous service they have. I would never prefer these guy service. Its all happening when parcel is cod, what would...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srikar Pothuganti
from Bengaluru, Karnataka
Report
Copy

h09547757 - received damaged and missing materials (tablets)

Address:560016

Hi team,

We have received the package with damaged and missing materials, tablets were in the package. Delivery was from hyderabad to bangalore.

When called customer care they have asked me to check with hyderabad branch. It is really frustrating and not expected with dtdc couriers.

Items which were under delivery is of rupees 2, 250 inr.
Dtdc courier charges are 250 inr

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
himanshumartolia
from Noida, Uttar Pradesh
Report
Copy

regarding pod for dispatched items of homeshop 18

Address:231225

I had returned items of homeshop 18 via dtdc courier awb consignment number z18085921to below address -
"joshi estate no.1, gala no.5, opp. Ankur oil mill
Behind maruti agro, nr. Bhagyoday hotel,
Changodar, ahmedabad-382213"
Till now i am not able to get pod as asked by homeshop18 for the delivered returned items.
Himanshu martolia
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
Aryan123456
from Chennai, Tamil Nadu
Report
Copy

delivery with damaged goods (2 pieces)/request for claim amount 1200 rs

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi team,

I have used dtdc services to send my goods (6 pieces) from noida to bokaro steel city dated as 22/06/2018.
On a initial basis on call he told me for 1 kg = 80 rs he will charge but on bargaining done with 1 kg = 70 rs, later dtdc person (Dharam maurya) came to my room for packing.
Now, he told according to dimension they will charge somehow i agreed.

Accordingly, paid the amount rs 3500...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
PVR Kedarnath
from Hyderabad, Telangana
Report
Copy

undelivered of consignment and ruthless behavior of agent

Address:523260
Website:DTDC

Dear sir/madam

I am pvr kedarnath and my consignment number is d43121224.

It was out for delivery from 30th july 2018. Local delivery agent initially demanded us to collect our 3-boxes from the dtdc martur franchisee itself and moreover he talked very rudely. Later on talking with higher-ups, he promised us door delivery (Which we are entitled to).

Till now we haven't received our consignment....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
K
KasturiLiza
from Mumbai, Maharashtra
Report
Copy

delivery status of #m68432524

Address:400703

I had given a courier at dtdc, vashi (Sector-17) on 28th july 2018.

It was supposed to be delivered at destination address (Cuttack, odisha, pin-753004) maximum by 1st aug 2018.

When i tracked it on 1st aug, it said the package is still at vashi, where i had booked. I called the dtdc office, vashi where i had given my courier, they did not give any proper response. After calling multiple times, they said that...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Ackery
from Suriapet, Telangana
Report
Copy

delay in delivery

Address:New Delhi, Delhi, 110016

Sir,
I have booked an envelope (Which containing receiving railway parcel's receipt of 2 wheeler) at 01/08/2018 to deliver at address

Dharmendra kr sharma
Northern regional institute of printing technology,
Lucknow-allahabad road
Teliyarganj, allahabad
Up (211004)
[protected]

From
Himanshu anand
65 room no 1
Ber sarai
New delhi 110016br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra, 411028
Website:www.dtdc.in

I had currier the parcel in mexico country from dtdc courier office magarpatta office. They have not informed me about custom duty charges. Already they have charged me too much amount for the currier. And now no one from the dtdc office resolving my problem. They are not even responding to my phone calls. They are just blaming each other. But no one trying to resolve the issue. I spend my whole day in currier office, but none of them showing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chemtex
from Kolkata, West Bengal
Report
Copy

urgent delivery

Address:Kolkata, West Bengal, 700046

From your online portal shown the item not delivered for address issue . The consignment no (K[protected], due on.document should be delivered (To, The DEAN Medical Superintendent office, 2nd floor employees' State Insurance Corporation Super Specialty Hospital (Ministry of Labor r& Employment, Govt.of India)Sanathnagar, Hyderabad, Pin code- 500038, Telangana. Ph-[protected]) this address. Please Delivered the document as early as possible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy