DTDC Courier & Cargo Complaints & Reviews

A courier was sent to me from Gurugram on[protected] courier no. Z69595835.
It has to be delivered till[protected], but till date it has not been delivered. I tried to contact on local phone number but most of the time either did not picked up the phone or did not gave any positive reply.
Pls do the needful ASAP as courier is so important to me.
Regards

I have a sent a courier through dtdc.com on 25th july. Tracking details showed that it reached united states on 31st july, but it has not reached philadelphia yet. Please verify as the courier is in transit from one month. It is important exam application and i have paid 1 lakh for the application. I have sent the application form through dtdc.com with tracking number n20108840

I have sent an envelop containing two Rakhi from DTDC unit of Katwaria Sarai, Delhi to Odisha on 14th August, 2018 and paid an amount of Rs. 90/-. However, after 12-13 days the same parcel not delivered by the courier service. When I checked with the person concerned they told me it will delivered before or on 26th August, which my family members will collect from the nearest place. It is very sad and a bad impression that till now they are not delivering my packet and not informed the status of the parcel. it is very pathetic that people trust private courier service for online delivery. Is this an ontime delivery? Its very sad for breaking the trust of clients on your service.

I booked a small packet containing about 10 wedding cards from dtdc guntur (Vf-091) on[protected] addressed to bangalore. It's quite surprising to note that till now it has not reached the destination. As a result, we are put to lot of inconvenience & monetary losses (Since our program schedule is disturbed). I intend to claim penalties for the abnormal delay. No response to my telephone calls. I request you to please take up the matter with the appropriate persons. Booking no: h82918329.
(Addressed to: praveen. K, laxmi vengamamba pg for gents, narayana reddy layout, near seasons restaurant, electronic city phase-2-bangalore 560100)

My Sister has boocked Rakhi for me on 21st August2018 by shipment number M69005617. After tracking the said consignment the track result shows that shipment is out for delivery on 23rd August2018. But till now I have not received the shipment as on 27th August2018. What is the reason for non delivered.

SANJEEV KUMAR
BALAJEE COLONY,
INFRONT OF SANJAY JHA
MANDIRHASOUD, RAIPUR, C. G. 492101

Delivery of dtdc is very poor. Non of courier is delivered on time. We are using services of this co for more than one year but now i am fedup the response of the booking agent is arogant. Rakhi courier which was booked on 22-08-18 is still not delivered. Docket no is z72026881. Another courier which was not delivered not returned is for delhi no z72026819. The reason mentioned is mis route. It should mentioned me before booking i want my money back booked for these courier

Shipment no.: a42014237
Reference no.:
Last status: successfully delivered
Received date: 27th aug'18
No. Of pieces: 1
Booked by:
Received by:
Relationship:

It shows that my consignment delivered on 27.08.2018 but till date i am not received any product from their end. It really harass me a lot. It it very important.

DTDC courier booked on 24th Aug, reached Gurugram from Surat on 18th Aug. Customer is at home & not they r behaving rudely n telling "Not Delivered".. Also in Gyrugram hub they r not giving proper response & person was very rude.

Its a big company & customers r facing such a big problem. Customer is absolutely at home whole day & nobody went for delivery.

Hope customer will get the courier by tomorrow.

The documents has been dispatched to courier company on 21th august 2018 from gurgaon (Haryana) and it reached rohini, delhi on dt[protected]. We have not yet received the shipment even though we have followed up the assistant manager and now they are not responding our calls. The shipment numer z69651370. & your assistant manager miss jyoti are saying we are not responsible.

1) a consignment has been booked for "rakhi" festival, on[protected].
2) a period of week inclusive of weekdays were sufficient to deliver the consignment.
3) the situation is that a sister could not send rakhi to his brother on the day of fest (Comes once in a year only).
4) moreover surprise is that it still in transit, and i do not know the reason of this failure.

Hi Team,

This is Nimananda Sahu, I supposed to receive a courrier on 23rd of August 18 as per courier status but the courier no V48469105 is showing successful delivered to me on 23rd of August 18 but till now I have not received the courier.

Second thing when I tracked the courier status it's showing deliver that's what I have sent an email to Kolkata courier support desk to resolve my problem and also I have called several times to helpline number of Kolkata but they are not responding even a single call.

So look into this matter and it's my request to take disciplinary action on this so that going forward they will not repeat the same with other's

Thanks & Regards
Nimananda Sahu

They asked me to come to the office otherwise they will return the courier,
These guys were not cooperative at all. These courier guys called me and said 'you have a courier in your name, come to our office and collect, i asked them that i will not be able to come and address is written you should come and deliver. Then they said we don't deliver there, and we ll return the courier. It is inlonavala, guys name was swapnil ([protected])

My parents sent a courier (D[protected] of clothes for gift from amritsar to bangalore on 22aug2018 i have received the courier yesterday evening and found there are item missing one bed sheet wort 2k is not in the parcel. We have checked the weight of the courier is the weight written on the airport lable it's 1.3 kg less. This did not happen first time last time also there was a shoe missing.
I am not able to understand is the india's most trusted courier company is sending courer with missing items whome i can trust now.
I am not at all happy with this situation please remediate it as soon as possible. Also in case you cannot please let me know whome i can contact hight ups to get this sittuation in there notice.
I am more then willing to go to any means this time as this did not happen first time with me.

We have checked where the courier originiter they say it was sent propperly from there end. U

The order has been dispatched to courier company on 18th august from pune and it has reached hyderabad uppal hub on 21st august. We have not yet recieved the shipment even though we have followed up the assistant manager and now they are not even responding our calls. The shipment number is d45016717. The material is of cost rs25, 000 and if get delayed more we will be getting a loss of 50, 000.

I have complained about u r company doing mischievous things i have buyied the phone but till i won’t got it person who is selling the phone he ha posed courier on 16/8/2018 but till now address from borpukhuri and ur manager is asking money 2500 then i hav paid and then again he asked to pay 4900 for funny reason then also i hav paid. Now i’ll vompla to police on the manager of dtdc from assam and i’m from hyderbad i’m calling now u r manager is not answering the call and i’m not having consignment and u r bill also attached

Consignment no: h09546268
I sent courier on 18 august 2018 from hyderabad to mumbai but the rakhi and a gift is still undelivered as of today 26 august 2018 and the rakhi festival is also over now. Customer care never answers the call. I went to the shop twice but they told that the courier is stuck at chembur mumbai branch since 20 august 2018 and no update since then. It’s been 8 days and the courier is undelivered. A normal speed post takes only 3 days. What’s the use of a courier service then. Dtdc is the most pathetic and worst courier service i have experienced! My rakhi festival is spoiled and the consignment is still undelivered! I want a completed refund of the amount. It’s the worst.. Please don’t use dtdc at all.

Consignment number - z62010262
I submit my package for rakhi gift on17th august 2018 and on19th august it was on aligarh and stopped here till 24th august after that status was showing no service whenever i was continuously trying to complsint but they don't gave response. Even i had send a friend to aligarh office on 25th august and than they said that we have returned it... How can a courier company be irresponsible of such type??

I despatched rakhi by your carrier long back by number a41944037. I have been following it up with your ahmedabad office and even dealing your dhule number. I was told it be delivered shortly. Now i come to know that it has come back to your office. The fact is that your courier person has not gone to deliver this. The person is always available for at given address, today is rakhi, please ensure that it is delivered today

I have send rakhi in your courier service from bengaluru to vishali, bihar vide awp no - b57012754 dt 22 aug 18, at centre told it will delvered on 25 aug 18. But while tracking it was showing misroute after out for delivery. Why this happened. Pl expedite the delivery today as early as possible. Action taken for this incident intimate to me at the earliest.

Regards

This is really pathetic service of dtdc. I couriered rakhi to my village home town from tilak nagar (110018) delhi and firstly dtdc has mis-routed my package and took 3-4 days to route it on my address. At the end package arrived to my nearest dtdc service saipdur (233704) to mr. Ajit yadav ([protected]). Now ajit was saying that we cannot deliver your package to the village address as it is 10 km away an you need to come and collect the package on your own. Also, he was not polite as well.
I do not understand why dtdc kept his name as a courier service until unless the do not deliver the package to door step. It should be a jhola chhap company.
I would like know the higher official contact details of dtdc.

Also, these complaints really means something to dtdc service or just going to their garbage bin.

Please take necessary action and show some professionalism.