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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025

Complaints 11674

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DTDC Courier & Cargo reviews & complaints page 326

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This is inform that dtdc courier service is most pathetic service ever i have dealt with. They have lost 3 of my parcels and do not know the whereabouts till date. The franchise does not even know how to speak with the their customers and moreover the self as their customer since a year now who is using their service have to follow up on the status of my parcels and not a single proper response is being shared from their end until asked upon. I need to find a solution for the same. Kindly help or advise what can be done in this situation.

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Address: 110034

Website: DTDC couriers ..

This is regarding a parcel with consignment no. B57117923 which is not delivered to me where as the tracking says that its delivered.. I have visited the branch office.. Contacted a lot of dtdc employees.. But i didn't find my package then i filed a complaint with case no. 12214258.. But i didn't get a response for that yet..
Contact no. [protected]

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Showing wrong status, delivered at wrong address. Tracking shipment showed rakhee courier delivered successfully at gachibowli tellapur at 6:20pm today on friday 24th august,, called dtdc courier person,, said delivery boy has delivered.. Called at home to find not delivered. What a disgusting and disappointing poor service from a private courier service, if rakhee is not delivered by tomorrow 25th den whats d point.

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Address: Bangalore, Karnataka, 560067

Website: www.dtdc.in

This courier (Consignment no. - x[protected] was sent on "priority" delivery. I got a mail today at 3:48 pm that this courier was delivered, but the receiver did not get it. I tried calling your customer support numbers but all are invalid numbers.

Please look into this as this courier has to be reached before tonight on urgency basis. This is highly unsatisfactory service.

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Address: 396230

My name is niranjan sahu.
I am complaint against dtdc coriour service.
My parcel awb number is k12401619.
It was received by dtdc on 14/08/2018.
But till today i have not received my parcel. Why dtdc coriour not delivered this product evev i have paid for this.
Plz delivery my parcel as soon as possible.
My contact number is [protected]
Name:-niranjan sahu

+1 photos

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Dear sir,
My courier dispatch from secunderabad on 14.08.2018 after few days, i got information that it will not be deliver to vaishno devi circle due to some area restrictions.
Request you to send vendamatarm circle gota immediately.
During consignment booking no one inform a same.
(Rakhi is in consignment). H09646340

Request you do a needful on top priority.

Regards
Puneet khullar
Mob-[protected]

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Address: 700059

Well to post an ad is very easy, but to deliver very difficult. I had booked a rakhi consignment on 14.08.2018 from kolkata to baroda vide consignment no. K14109436. But till date the consignment is not reached to the destination. There is no online tracking available, no officer of the dtdc is able to reply about whereabouts the consignment and moreover i had made an online complaint on dtdc website there is no response from anywhere.

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Address: Hyderabad, Andhra Pradesh, 500084

It is an extremely unexpected behavior of courier service provider. Consignment - h09421499 booked at hyderabad on 17th aug with a promise to deliver in 5 days at moradabad. 5 days later, its is still in transit tojamalpur branch since 19th aug. There is no proper update where my parcel is and when it will reach destination.

It contains rakhi so there is no point if reach after 26th august. Such a waste of money and time with this courier company.

Kindly deliver asap.

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Sir my sister send me parcel from rajahmundry to jhansi unfortunately it will strucked at delhi hub it is very urgent so please take action on it. I hope you understand i am a regular customer of your services but now i am disappointed please send me the parcel as early as possible please take action on my complaint
Thank you sir.
Tracking id:h82713282

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Address: 152002

My doc no is z70636849 courier dispatch date is 14 aug 2018 of karnal to my address vinay chopra ferozepur cantt but i am tracking this courier status of courier is delivered to me on 22 aug 2017
But i am not received to the courier till time & till date 23 aug i am also many contact the anil agency in ferozepur but he is not answering any my call
I very much need this courier

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Address: 110092

Website: DTDC courier services

I had to get my parcel delivered on priority therefore I chose Premium Plus service of DTDC for urgent delivery but even after 2 days it is still undelivered.

I gave it to the company on 21.08.2018 and the shipment ID is V48034251.

I purchased the product on high cost and in addition I paid for highest delivery service because it was very urgent, but these all for nothing, I am at total loss.

I even don't know whether my parcel will get delivered.

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Karan Kherada

from Mumbai, Maharashtra

Aug 24, 2018

My courier has not yet delivered, its showing that its out for delivery but at the end of the day it shows 'Not Delivered' Again next day the same. Since 3 days its showing the same reason.
Please Help me as soon as possible!
Tracking no. M69296566

I am complaining about delivery services of dtdc - Comment #3191522 - Image #0

Karan Kherada's reply, Aug 22, 2018

Its not resolved yet but the complain has marked!!!

C

Chetan Benjo

from Tharad, Gujarat

Aug 24, 2018

H 81640537
Patadiya Chetan
Lilapur
Ta: lakhtar
Distance: suredranagar-382775
Gujrat
[protected]

Chetan Benjo's reply, Aug 18, 2018

Late parcel delivery Rajkot me 6 din se parcel he pahuch Nahi Raha he

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Address: Kannur, Kerala, 670001

I've ordered 2 shirts a few days before. Today[protected] i have received 2 shirts. But one shirt's size is not correct. Another one is a used one. I have paid 800 rs. To the delivery boy and did not collect gst bill so i don't have any contact details of the sender (Address, contact no).
Are you checking the content of the courier, and gstbill details? How are you collecting the courier? Please hold the payment. Courier details mentioning below:
Order id *[protected]*
Awb no: *[protected]*
Please do the necessary action. Please forward this mail to the head of department. Kindly forward me the further steps.

Regards,
Anil kumar
[protected]

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Address: Mohali, Punjab, 160055

I had send a parcel in kuwait from india on august 7th 2018, but parcel not deliverd yet. Its really disappointing that i am continuously calling them but no action taken. Ridiculous, pathhetic services given by phase 7 mohali dtdc office. If you guys can not send parcels on tym jst shut yor ofc n dont make fool to customers. Now they are not giving any positive responce.

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Aug 23, 2018

Updated by Shagun Verma for your info u can take my parcel refrence number its N20308017

Aug 24, 2018

Updated by Shagun Verma in my consigmnet have rakhi.. no answer from dtdc side.. what a ridiculous service.

Aug 24, 2018

Updated by Shagun Verma can u guys do something? its been 18 days. what a shameless company, u guys are lier.

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Address: 122001

Shut your shop if you cannot deliver the product on commitment.
I have booked one courier from amritsar to gurgaon in speed delivery. Company representative have told me it will reach to me within 24 hours but no response till now and 50 hours have been already passed.
I am facing loss per one hour due to their mistake.
Wtf!
Anyways, just do your job properly.
Booking number: v48805795

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Address: Ahmedabad, Gujarat

I had sent a courier to jaipur on 20th august 2018.
It included two bottles of perfumes, one football and four deodorants.
When the parcel was received two bottles of deodorants were missing.
Now the dtdc courier company is not ready to accept the complaint.
They say that it never happens.
On persistently saying that the items were missing, they started telling me that the parcel should have been opened in front of the courier boy and checked and then only signed.
But since it was a gift item, how will the recipient know what items were there in the parcels.
It was only after cross checking i got to know that two items were missing.

I then enquired about it with the dtdc courier company. But they are not giving any satisfying answer.

My consignment no is
D45061031

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Address: Kolkata, West Bengal, 700032

My dtdc awb consignment number is p47577902.
There has been no status update post 18th august. For the past 6 days it is showing the same thing. The destination code is also wrong. The original destination pin is 700032 instead of 700007. The parcel is to be delivered from pune to kolkata. I would request you to give this immidiate attention. The parcel is extremely urgent and i need it right away. Please do something about it.

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SRIKRISHNA KUMAR

from Kolkata, West Bengal

Aug 23, 2018

My sister has booked Rakhi from Durgapur, but still I have not received. Company is not responding the call and their is no update on their portal.

product in transit for past 6 days - Comment #3190402 - Image #0

SRIKRISHNA KUMAR's reply, Aug 25, 2018

who is working on this????????

P

Priyanka Jaju Lahoti

from Savantvadi, Maharashtra

Aug 23, 2018

DTDC charges are too high
From Maharashtra to Assam
DTDC charges 360 by surface n 600 by air...
It's more than foreign courier
Pathetic service...misplaced one parcel of my...
They charge whatever they feel like...

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I sent a courier to rishikesh from dtdc courier (Panchsheel square, ff.103, 1st floor, mall, crossings republik, ghaziabad, uttar pradesh 201016) on 17th august 2018,.

While tracking the status, it is showing that it has been delivered on 20 august 2018, but actually it has not delivered to the correct address. This is highly disappointing. I have sent rakhi to my brother and now there is no time left to send him again. Please find the courier, it is very important.

Z70339432 is the tracking number. Please find it and deliver it to the correct address before 26th august 2018.

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Address: Kolkata, West Bengal, 033

A dtdc counter opposite to Belghoria P/S, Kolkata needs to be observed for not spoiling your company's fame.
1. Forcing people for urgent dispatch of shipment saying huge time of delivery in normal post. 2. Intentionally delaying to dispatch parcel if normality booked. 3. Asking more than the billing amount saying special care of shipment. 4.Making fool to the uneducated people. Yesterday when I went to book a parcel at morning 1030hrs I observed these. My booking no is K13470715 for surat. It was booked yesterday morning and today only dispatched in the evening. Please do needful measure for the poor people.

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Address: 629175

A package was send from sheranpur (Up) to padmanabhapuram (Tn) for door delivery. The courier receipt number is d44909416. Today one staff from dtdc courier called me from the phone number [protected] and asked me to get delivery of his office which is away from my firm. Parcel was accepted in sheranpur for home delivery and on reaching destination dtdc staffs refusing for home delivery.

Lack of service and making mental harrasment.
Kindly look into the matter and please make sure the consignment is delivered to the address.
Thanks

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Raghwendra Carpenter

from Rohtak, Haryana

Aug 22, 2018

My medication not received

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Website: www.dtdc.in/contact_service.asp#CHENNAI

Hello, my item couriered through dtdc from coimbatore, supposed to be delivered yesterday, it showed out for delivery but by end of day not delivered. Today again it shows out for delivery but so far it has not reached me. Also their customer service number listed in the website for chennai - both numbers are not working... This is very poor service. I think they should be avoided at all costs.

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