DTDC Courier & Cargo Complaints & Reviews

I had a parcel from Jaipur to Ahmedabad with consignment number D43236541 shipped at 18 July 2018 and I am surprised to see DTDC's carelessness and laid back attitude towards the same. I have not yet received my parcel. No communication has been done regarding the status. Upon tracking the shipment, it says that the parcel is stuck in transit since 28 July 2018. Upon enquiring the customer care, I am passed to various agents for query resolution...

I booked a courier from surat, Gujarat for Nagaur, Rajasthan on 20th July, 2018
( A[protected] .
Today is 1st August still the courier tracking shows that it is in Jaipur since 22nd July. Now when I am trying to contact dtdc all the contact numbers listed on the website are dead. And I don't know where my parcel is and when it will get delivered. I also email support of dtdc but the replied in a single line that "Shipment not...

Sir I have booked a consignment no H81545345 to be delivered at Jhajha in Bihar on 17th of July 2018 and dtdc courier service person told me the same will be delivered within 4-5 days but even after completion of 15 days the consignment is not yet delivered. Even tried to call the customer care services Kolkata the phone no available on net didn't get any response. Please something should be done to make them realize that consignments booked...

Dtdc staff is so irresponsible and the services are so bad that my courier was delivered to a wrong location and that too in a damaged state. Upon complaining online they auto-closed the case saying contact other office. When i reached out to the office from where it started they are not ready to take any responsibility. Can anyone please help me understand how should these cases be escalated. There is no one in dtdc who can address this...

Dear Sir/Mam,

This is regarding the Courier Having docket no B54103439 which was to be delivered at Sabarkanta dairy Himmatnagar.
If we check details on net, it was delivered on 19 May.-2018, but we don’t know where they have delivered, courier person are careless and delivered to unknown person to whom we don’t know.

Pls. Look into this, and clear the issue....

K13588429 this is the tracking details i got from courier . parcel from kolkata to TamilNadu ... I tracked with details it shows it delivered to Warangal so i complain to dtdc ... I got a call from a lady who is from dtdc courier office she gave another tracking id again i tracked it shows it delivered to pune .. Now my parcel is missing ... That lady said will call in few minutes some confusion is there like .. But right now i didn't get...

Hi i had sent an courier from bangalore to kerala (Awb/ consignment numbe :- b[protected], the item was shipped on 23rd july 2018 and upon reaching the local dtdc office, the local person called our number and asked us to come and collect it from them as they say that they cant deliver it to our address as its very far (1.5km).

They are asking my parents who are 75 years old to come and collect it person as they say the distance...

Dear Sir/Madam,

We have received call from your DTDC Ratlam Branch Person Mr Gopal Bhatidar .([protected])

He was talk to very badly & with shouting please suggest him do not show express your self .

Aside Rajeev,

He was need query to contact no for M/S Yash Ent .
Please give him to concern person Contact No :- [protected]/[protected]
Loading & Unloading Department(WH)br...

I gave a shipment to dtdc courier & cargo to be delivered to dehradun on 23rd july from ghaziabad (Consignment no. Z[protected]. It's in dehradun since 25th july but not delivered to the recipient yet. None of the customer care number is reachable, and no one is really bothered to respond to the emails. I really am disgusted with the service. Kindly take this seriously and get the shipment delivered....

My cousin sent an courier from chennai on 28 th aug to trichy... Till nw the courier not reached i tracked using tracking id... They mentioned customer rescheduled delivery date... Its # courier brand. If i call trichy main hub they are not responsing me properly worst response. My dtdc courier tracking no c83525470.
I used other brands like professional, st and bluedart etc. Those brand or on day delivery wont take this muchu of time......

One consignment of food item send from muzaffarpur to guwahati on 27th july 18 but still on tracker it is showing the status of 30th july 18 in kolkata.
They charged 700/- for that. Dtdc guwahati, kolkata and baguluru phone numbers are not connected / not pick by anyone. Customer can't contact anyone to get actual status. It is not a service we expect from dtdc.
Consignment no. K12814301.
What is the damages rules of...

I sent a courier (Parcel wt. 1.3 kg) to mr. Kashish arora, 259, sector 5, urbon estate kurukshetra, haryana-136118. On 18th july 2018. He will leave this house to abroad for study on 29th july. Up to 28th. Night the courier (Parcel) did not deliver to the addressee. To day they are showing successfully delivered. When the addressee is not there how can they deliver, and house they told that he already left.
First thing i lost a huge...

I did a courier from pune to hyderabad on 12th july and still it's showing in transit. I called allover and noone responding correctly. All are saying call this number then from there another number then another but noone telling me exact status or not even updating online. Please help me. Even local dtdc service is not responding.
Cons no : p46645511
My number : [protected]...

I sent an important courier to bhopal from lucknow...via your DTDC BALAJI COMPLEX OFFICE, KRISHNA NAGAR, KANPUR ROAD, IN LUCKNOW on wednesday.(25/07/2018)..that according to them had to be reached by saturday(29/07/2018)at latest ...but this particular courier was sent out from lucknow on saturday
i dont undersand why this 2 day delay was done by this balaji compleX office of dtdc
IT WAS SUCH AN IMPORTANT COURIER...DTDC SHOULD...

Consignment no m40896482 was booked on 5 oct 16 from mumbai to jodhpur. On 10 oct 16 it was received at facilitiy in jodpur as per tracking details on net but was never delivered to the recipient. On contacting d office of dtdc in jodpur dey conveniently said that it has been misplaced.
I was in constant touch with them but no response. Pl help. Cost of item was 2000 rs....

I have sent an article to ernakulam on 28th saturday from dtdc manjady. However, it did not reach the destined address till now. Since it is an important document, which had to be reached by thia time, we tried to track the same. Unfortunately the message we are getting is ' missing data'. I am very much worried about my document which is very urgent.
Consignment number is : r30287955
Please do the needful immediately. Eagerly...

One of my consignment has been dispatched on 25/07/2018 but till now it is not delivered to me. I tried contacting the dtdc courier, but the number they have provided in their website is either not working or always busy.

Even none of the dtdc executive tried to contact me or informed me about my consignment. When i tried tracking it on the portal, is is always showing "in transit" status and my consignment is getting transferred...

I have booked a courier from nellore to chennai on 23 july 2018 with docket no h81876403
On tracking with courier details status is shown as "in transit", when inquired with nellore office they were saying consignment reached to chennai.
Whereas when inquired with chennai office they were saying no such consignment reached to chennai.

Since 3 days i am following up with both offices and could not get exact status....

One of my consignment has been dispatched on 23rd of july but till now it is not delivered to me. I tried contacting the dtdc courier, but the number they have provided in their website is either not working or always busy.

Even none of the dtdc executive tried to contact me or informed me about my consignment. When i tried tracking it on the portal, is is always showing "in transit" status and my consignment is getting transferred...

Couriered important documents through dtdc plus courier which was delivered after 3 days that to urvasi branch Visakhapatnam asked to come and collect courier but not delivered which is a worst service vide docket number is V47693340 dated[protected],

Please don't boast that you people will deliver dtdc plus service within 24 hours prestigious which is a wrong statement...