DTDC Courier & Cargo Complaints & Reviews

This courier (Consignment no. - x[protected] was sent on "priority" delivery. I got a mail today at 3:48 pm that this courier was delivered, but the receiver did not get it. I tried calling your customer support numbers but all are invalid numbers.

Please look into this as this courier has to be reached before tonight on urgency basis. This is highly unsatisfactory service.

My name is niranjan sahu.
I am complaint against dtdc coriour service.
My parcel awb number is k12401619.
It was received by dtdc on 14/08/2018.
But till today i have not received my parcel. Why dtdc coriour not delivered this product evev i have paid for this.
Plz delivery my parcel as soon as possible.
My contact number is [protected]
Name:-niranjan sahu

Dear sir,
My courier dispatch from secunderabad on 14.08.2018 after few days, i got information that it will not be deliver to vaishno devi circle due to some area restrictions.
Request you to send vendamatarm circle gota immediately.
During consignment booking no one inform a same.
(Rakhi is in consignment). H09646340

Request you do a needful on top priority.

Regards
Puneet khullar
Mob-[protected]

Well to post an ad is very easy, but to deliver very difficult. I had booked a rakhi consignment on 14.08.2018 from kolkata to baroda vide consignment no. K14109436. But till date the consignment is not reached to the destination. There is no online tracking available, no officer of the dtdc is able to reply about whereabouts the consignment and moreover i had made an online complaint on dtdc website there is no response from anywhere.

It is an extremely unexpected behavior of courier service provider. Consignment - h09421499 booked at hyderabad on 17th aug with a promise to deliver in 5 days at moradabad. 5 days later, its is still in transit tojamalpur branch since 19th aug. There is no proper update where my parcel is and when it will reach destination.

It contains rakhi so there is no point if reach after 26th august. Such a waste of money and time with this courier company.

Kindly deliver asap.

Sir my sister send me parcel from rajahmundry to jhansi unfortunately it will strucked at delhi hub it is very urgent so please take action on it. I hope you understand i am a regular customer of your services but now i am disappointed please send me the parcel as early as possible please take action on my complaint
Thank you sir.
Tracking id:h82713282

My doc no is z70636849 courier dispatch date is 14 aug 2018 of karnal to my address vinay chopra ferozepur cantt but i am tracking this courier status of courier is delivered to me on 22 aug 2017
But i am not received to the courier till time & till date 23 aug i am also many contact the anil agency in ferozepur but he is not answering any my call
I very much need this courier

I had to get my parcel delivered on priority therefore I chose Premium Plus service of DTDC for urgent delivery but even after 2 days it is still undelivered.

I gave it to the company on 21.08.2018 and the shipment ID is V48034251.

I purchased the product on high cost and in addition I paid for highest delivery service because it was very urgent, but these all for nothing, I am at total loss.

I even don't know whether my parcel will get delivered.

I've ordered 2 shirts a few days before. Today[protected] i have received 2 shirts. But one shirt's size is not correct. Another one is a used one. I have paid 800 rs. To the delivery boy and did not collect gst bill so i don't have any contact details of the sender (Address, contact no).
Are you checking the content of the courier, and gstbill details? How are you collecting the courier? Please hold the payment. Courier details mentioning below:
Order id *[protected]*
Awb no: *[protected]*
Please do the necessary action. Please forward this mail to the head of department. Kindly forward me the further steps.

Regards,
Anil kumar
[protected]

I had send a parcel in kuwait from india on august 7th 2018, but parcel not deliverd yet. Its really disappointing that i am continuously calling them but no action taken. Ridiculous, pathhetic services given by phase 7 mohali dtdc office. If you guys can not send parcels on tym jst shut yor ofc n dont make fool to customers. Now they are not giving any positive responce.

Shut your shop if you cannot deliver the product on commitment.
I have booked one courier from amritsar to gurgaon in speed delivery. Company representative have told me it will reach to me within 24 hours but no response till now and 50 hours have been already passed.
I am facing loss per one hour due to their mistake.
Wtf!
Anyways, just do your job properly.
Booking number: v48805795

I had sent a courier to jaipur on 20th august 2018.
It included two bottles of perfumes, one football and four deodorants.
When the parcel was received two bottles of deodorants were missing.
Now the dtdc courier company is not ready to accept the complaint.
They say that it never happens.
On persistently saying that the items were missing, they started telling me that the parcel should have been opened in front of the courier boy and checked and then only signed.
But since it was a gift item, how will the recipient know what items were there in the parcels.
It was only after cross checking i got to know that two items were missing.

I then enquired about it with the dtdc courier company. But they are not giving any satisfying answer.

My consignment no is
D45061031

My dtdc awb consignment number is p47577902.
There has been no status update post 18th august. For the past 6 days it is showing the same thing. The destination code is also wrong. The original destination pin is 700032 instead of 700007. The parcel is to be delivered from pune to kolkata. I would request you to give this immidiate attention. The parcel is extremely urgent and i need it right away. Please do something about it.

I sent a courier to rishikesh from dtdc courier (Panchsheel square, ff.103, 1st floor, mall, crossings republik, ghaziabad, uttar pradesh 201016) on 17th august 2018,.

While tracking the status, it is showing that it has been delivered on 20 august 2018, but actually it has not delivered to the correct address. This is highly disappointing. I have sent rakhi to my brother and now there is no time left to send him again. Please find the courier, it is very important.

Z70339432 is the tracking number. Please find it and deliver it to the correct address before 26th august 2018.

A dtdc counter opposite to Belghoria P/S, Kolkata needs to be observed for not spoiling your company's fame.
1. Forcing people for urgent dispatch of shipment saying huge time of delivery in normal post. 2. Intentionally delaying to dispatch parcel if normality booked. 3. Asking more than the billing amount saying special care of shipment. 4.Making fool to the uneducated people. Yesterday when I went to book a parcel at morning 1030hrs I observed these. My booking no is K13470715 for surat. It was booked yesterday morning and today only dispatched in the evening. Please do needful measure for the poor people.

A package was send from sheranpur (Up) to padmanabhapuram (Tn) for door delivery. The courier receipt number is d44909416. Today one staff from dtdc courier called me from the phone number [protected] and asked me to get delivery of his office which is away from my firm. Parcel was accepted in sheranpur for home delivery and on reaching destination dtdc staffs refusing for home delivery.

Lack of service and making mental harrasment.
Kindly look into the matter and please make sure the consignment is delivered to the address.
Thanks

Hello, my item couriered through dtdc from coimbatore, supposed to be delivered yesterday, it showed out for delivery but by end of day not delivered. Today again it shows out for delivery but so far it has not reached me. Also their customer service number listed in the website for chennai - both numbers are not working... This is very poor service. I think they should be avoided at all costs.

I recieved a call from dtdc khayyam chowk, srinagar that they will not deliver my courier at my residence at zakura, srinagar which is located in a city area. Dtdc being a reputed service it is not at all expected from dtdc that they will not deliver the parcel. It is not possible for me to go and pick up the parcel. Courier reference number is p46765632.

Dear Sir,

Please note that the your CN No : D43872837 is showing delivered in your tracking web site. The consignment was from our Bhiwandi office to Delhi office. But unfortunately the said consignment has not been delivered to our Delhi office. Therefore, we would request you to provide us the acknowledgment copy of POD as a proof of delivery to right place.

Please help us out.

With Regards,

Sambhu Dey
[protected]

This is to inform you that this complain is going from apr'18 & still not getting any resolution. I raised the complaints on jago grahak & consumer affair.gov.in but there is no resolution. Now, i am trying my luck with you hoping that my issue will be resolved.

This is my complaint about the courier service which, i had opted to get my product delivered from noida to jammu. It was little expensive gift for my mom's birthday of rs. 2500/- which, they received totally broken. This shows your irresponsible/carelessness behavior towards your customer. I was under impression that dtdc is the best courier service provider throughout the country/world but after receiving badly damaged product. I must that i was wrong.

Now, this is my request/appeal you to please compensate me for the same so that i may give my mom same gift again through other resources.

Later, they called me up in their office where they badly treated me & mr. Nirendra threatened me that he will not compensate even he had confirmed the item content before booked it. I am really pissed off requesting you to please help me out.