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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 327

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V
viv_26
from Delhi, Delhi
Aug 26, 2018
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Address: New Delhi, Delhi, 110018

This is really pathetic service of dtdc. I couriered rakhi to my village home town from tilak nagar (110018) delhi and firstly dtdc has mis-routed my package and took 3-4 days to route it on my address. At the end package arrived to my nearest dtdc service saipdur (233704) to mr. Ajit yadav ([protected]). Now ajit was saying that we cannot deliver your package to the village address as it is 10 km away an you need to come and collect the package on your own. Also, he was not polite as well.
I do not understand why dtdc kept his name as a courier service until unless the do not deliver the package to door step. It should be a jhola chhap company.
I would like know the higher official contact details of dtdc.

Also, these complaints really means something to dtdc service or just going to their garbage bin.

Please take necessary action and show some professionalism.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    pppranjan
    from Udaipur, Rajasthan
    Aug 26, 2018
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    Address: Barmer, Rajasthan, 344001

    I booked a documents from barmer, rajasthan to berhampur, odisha on 21/08/18 in premium service and i repeatedly request and told its urgent, so please delivered on or before 25/08/18. He guaranteed me delivered on or before 25th of august but not delivered. He charged expressed money also. When i ask him he told me we r not responsible. My no v48046100
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      A
      anirban_67
      from Asansol, West Bengal
      Aug 25, 2018
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      Address: Burdwan, West Bengal, 713302
      Website: DTDC COURIERSERVICES

      I, anirban banerjee booked a consignment for delivery to varanasi from, asansol, railpar, dipopara collection centre vide no. V48951668 on 21.08.2018 at around evening 8 pm. The agency confirmed of its prompt delivery within 23.08.2018. And charged additional amount of rs.310/- i. E. Charges for express premium product service.
      However to our utter dis may the consignment when tracked was found to be delivered about half an hour back this evening, i. E. 25.08.2018.
      In view of such delay, i demand the refund of the additional amount paid by me towards the payment on premium express product service charges of dtdc over that of the normal courier charges, i strongly feel of being cheated and therefore lodge complaint seeking justice. If not justice delivered on this i will be constrained to approach the consumer forum and court to get proper justice.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        A
        alsony
        from Mumbai, Maharashtra
        Aug 25, 2018
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        Address: 400053

        Consignment no m66911136
        More than 10 days. Customer care is not picking calls nor reverting on mail.
        Mumbai and patna office is unable to trace my courier.

        I have very important things to deleiver.

        It's already late.

        Don't have any other options rather than going legal and destroying dtdc name on social media.

        Loosing my expensive items and time as well and mentally getting tortured on this.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          A
          alsony
          from Mumbai, Maharashtra
          Aug 25, 2018
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          Address: Mumbai City, Maharashtra, 400053

          Consignment no m66911136
          More than 10 days. Customer care is not picking calls nor reverting on mail.
          Mumbai and patna office is unable to trace my courier.

          I have very important things to deleiver.

          It's already late.

          Don't have any other options rather than going legal and destroying dtdc name on social media.

          Loosing my expensive items and time as well and mentally getting tortured on this.

          Thanks
          Alok
          [protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            S
            Shruti Inamdar Deshpande
            from Bengaluru, Karnataka
            Aug 25, 2018
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            My shipment was supposed to deliver to dharwad on 24-0818 but i was not delivered right on date n time and after checking wit the dtdc dharwad branch they said it was been sent back to hubli n when i called to check the status if shipment to dharwad a lady named nanda tikare road dtdc courior branch she was so damn rude and refused to help me if this is the condition how to treat ur customer i would like to withdraw al my courior service from this particular service station they doesn't even know how to treat the customer to worst service wit emergency. Very badly disappointed and unfortunately they doesn't even know to which hubli branch they have shipped it back. Worst very worst service
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              S
              Saurabhsingh8953
              from Khatima, Uttarakhand
              Aug 25, 2018
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              Address: 248140
              Website: www.dtdc.in

              I have booked a parcel of rakhi which consignment number is z67535280 from dtdc courier's branch at lal tappar industrial area, dehradun-248140, on21/8/18 for sending it to devendra kumar singh, jai shakti nagar colony, civil line, near central academy school, basti, u. P. 272001. But i has been sent to kanpur by the branch of lal tappar indutrial area. So i need to send that parcel of rakhi to given address, so please help me.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Aug 25, 2018
              Updated by Saurabhsingh8953               nothing
              Aug 25, 2018
              Updated by Saurabhsingh8953               I need to send that parcel to my given adress
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                V
                Vasudev Chiratla
                from Shirdi, Maharashtra
                Aug 25, 2018
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                Address: Visakhapatnam, Andhra Pradesh, 530044

                I did not received the consignment no h09778019. But in tracking status it showed delivered successfully.. I enquired in the franchise and they told that they delivered and showed me the signature of the receiver. But later they admited their mistake that they singed themselves (Forgeried the signature) and kept the consignment with them.. Later they handed over by hand in their office..
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  N
                  nisithvidyarthi
                  Aug 25, 2018
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                  Address: 411057

                  Dear sir,
                  With reference to dtc reference no: (K[protected]. Dtdc courier dispatch on 17th august 2018 from patna and delivered to dtdc pune hinjewadi phasei office on[protected] and my address is in detail for deliver to my home. But suddenly i got the message from dtdc you receive the courier from our office and dtdc provided wrong information in online tracking address is not correct and person is not available to receive the courier. I received the message with person contact number but phone is switch off and tomorrow is rakhi. Why the service is poor.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    R
                    Rahul1524
                    from Delhi, Delhi
                    Aug 25, 2018
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                    My shipment [ : tracking query case status : new... Consignment no : z66274049] is out for delivery and the delivery person has not even contacted me once. The online status is a mis route... Seriously??? Then why do we provide dtdc with delivery address???
                    Please do the needful asap
                    Your customer service is also pathetic. I tried the whole day
                    It very urgent as it's rakhi pack. Please do the needful asap
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      G
                      Ganesh Bhardwaj
                      from Noida, Uttar Pradesh
                      Aug 25, 2018
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                      Address: Mathura, Uttar Pradesh, 091
                      Website: Dtdc. Com

                      Dear,
                      I have booked my parsal at 18/08/18 from mathura to udhampur, which is consignment no. V48144835
                      But we have not received our parsal yet.
                      I have received msg from dtdc entry restricted.
                      I will want to know r u used the phone number written on your slip. I pay for this parsal rs. 225
                      I want to return my money soon.

                      Thanks and best regards
                      Ganesh prasad sharma
                      Goverdhan mathura
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        S
                        sbabrekar
                        from Mumbai, Maharashtra
                        Aug 25, 2018
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                        This is inform that dtdc courier service is most pathetic service ever i have dealt with. They have lost 3 of my parcels and do not know the whereabouts till date. The franchise does not even know how to speak with the their customers and moreover the self as their customer since a year now who is using their service have to follow up on the status of my parcels and not a single proper response is being shared from their end until asked upon. I need to find a solution for the same. Kindly help or advise what can be done in this situation.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          S
                          Sâñçhît Ñãråñg
                          from Delhi, Delhi
                          Aug 25, 2018
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                          Address: 110034
                          Website: DTDC couriers ..

                          This is regarding a parcel with consignment no. B57117923 which is not delivered to me where as the tracking says that its delivered.. I have visited the branch office.. Contacted a lot of dtdc employees.. But i didn't find my package then i filed a complaint with case no. 12214258.. But i didn't get a response for that yet..
                          Contact no. [protected]
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            R
                            Ritu Kataruka
                            from Mumbai, Maharashtra
                            Aug 25, 2018
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                            Showing wrong status, delivered at wrong address. Tracking shipment showed rakhee courier delivered successfully at gachibowli tellapur at 6:20pm today on friday 24th august,, called dtdc courier person,, said delivery boy has delivered.. Called at home to find not delivered. What a disgusting and disappointing poor service from a private courier service, if rakhee is not delivered by tomorrow 25th den whats d point.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              S
                              Swapnika Vajrapu
                              from Kolkata, West Bengal
                              Aug 24, 2018
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                              Address: Bangalore, Karnataka, 560067
                              Website: www.dtdc.in

                              This courier (Consignment no. - x[protected] was sent on "priority" delivery. I got a mail today at 3:48 pm that this courier was delivered, but the receiver did not get it. I tried calling your customer support numbers but all are invalid numbers.

                              Please look into this as this courier has to be reached before tonight on urgency basis. This is highly unsatisfactory service.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                A
                                akshaya kumar rout
                                from Bardoli, Gujarat
                                Aug 24, 2018
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                                Address: 396230

                                My name is niranjan sahu.
                                I am complaint against dtdc coriour service.
                                My parcel awb number is k12401619.
                                It was received by dtdc on 14/08/2018.
                                But till today i have not received my parcel. Why dtdc coriour not delivered this product evev i have paid for this.
                                Plz delivery my parcel as soon as possible.
                                My contact number is [protected]
                                Name:-niranjan sahu
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  K
                                  kpuneet
                                  from Visnagar, Gujarat
                                  Aug 24, 2018
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                                  Dear sir,
                                  My courier dispatch from secunderabad on 14.08.2018 after few days, i got information that it will not be deliver to vaishno devi circle due to some area restrictions.
                                  Request you to send vendamatarm circle gota immediately.
                                  During consignment booking no one inform a same.
                                  (Rakhi is in consignment). H09646340

                                  Request you do a needful on top priority.

                                  Regards
                                  Puneet khullar
                                  Mob-[protected]
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                                    gupta8628
                                    from Kolkata, West Bengal
                                    Aug 24, 2018
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                                    Address: 700059

                                    Well to post an ad is very easy, but to deliver very difficult. I had booked a rakhi consignment on 14.08.2018 from kolkata to baroda vide consignment no. K14109436. But till date the consignment is not reached to the destination. There is no online tracking available, no officer of the dtdc is able to reply about whereabouts the consignment and moreover i had made an online complaint on dtdc website there is no response from anywhere.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      R
                                      rs497034
                                      from Hyderabad, Telangana
                                      Aug 24, 2018
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                                      Address: Hyderabad, Andhra Pradesh, 500084

                                      It is an extremely unexpected behavior of courier service provider. Consignment - h09421499 booked at hyderabad on 17th aug with a promise to deliver in 5 days at moradabad. 5 days later, its is still in transit tojamalpur branch since 19th aug. There is no proper update where my parcel is and when it will reach destination.

                                      It contains rakhi so there is no point if reach after 26th august. Such a waste of money and time with this courier company.

                                      Kindly deliver asap.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        Rakesh Lolla
                                        from Kanpur, Uttar Pradesh
                                        Aug 24, 2018
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                                        Sir my sister send me parcel from rajahmundry to jhansi unfortunately it will strucked at delhi hub it is very urgent so please take action on it. I hope you understand i am a regular customer of your services but now i am disappointed please send me the parcel as early as possible please take action on my complaint
                                        Thank you sir.
                                        Tracking id:h82713282
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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