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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 6, 2024
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DTDC Courier & Cargo Phone Numbers

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+91 80 2536 5032
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Bangalore District
Karnataka
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560047

DTDC Courier & Cargo reviews & complaints page 33

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V
vsbh22051317
Aug 12, 2022
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Courier Not Reach

Address:420 first floor ecco green Phase II GBP Dera BassiBarwala Road, SaidpuraBarwala Road, Saidpura, Barwala Road, Saidpura

My courier not reach till. Courier No V93647097. This reach at bheror but not delivered at given address on envelope.
So, take action and info to me at [protected], this very bad performance by DTDC courier. Post office speed post is better than DTDC....
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Consignement no. M10443844 is not delivered yet to the required person although its showing delivered successfully. trying to call dtdc but they are not receiving the call....
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A
Asad Malik
Aug 12, 2022
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Ordered fraudulently marked delivered

My order with tracking id D46082550 is fraudulently marked as delivered by DTDC. It has been 4 days since I raised a ticket #3501473 but nobody is responding to the concern. Their customer care is always busy and it's like banging your head against a wall....
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susmitha yadav
Aug 12, 2022
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Documents - speed delivery- N22062815

Address:Begumpet, hyderabad

On 21/7/2022, I gave my parcel to dtdc, begumpet, hyderabad which was supposed to be couriered to USA by 27/7/2022. It been more than 3+weeks my courier has not delivered yet. I have been following up with dtdc office for the updates but no luck. They are not responding effectively.

This is a speed delivery and spend lots of money just so the parcel reaches on time as it contains documents which are important for my brother.br...
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M
Manish_447
Aug 11, 2022
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Parcel not delivered

#B12812025, Parcel has not been delivered.
DTDC executive does this every time, they dont deliver instead they ask the customer to come and collect.

DTDC staff is very arrogant (Delivery staff). They tell that, they would not deliver and we can raise any complaint and there will be no action taken.
It is the worst courier services.

Customer care will never connect to the executive, there is no grievance...
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Neeraj Sharma 2462
Aug 11, 2022
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Parcel not deliver in even 7 days & now misbehaving

Parcel not reached anywhere yet even after a week, while we checked they inform us it will max 4-5 days.
Now they don't know by when it would deliver and I don't want to deliver now because this is not usable if deliver.
T13942318 / T13942318

Now they are misbehaving like " humne bola tha kya apko ke aap dtdc se parcel bhejo, jao nhi krte deliver krlo jo Krna hai "...
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Swati2991
from Gorakhpur, Uttar Pradesh
Aug 11, 2022
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Not providing Booking invoice

Address:My DTDC App, Booking done from Gorakhpur

Please find the details below:
1. I Booked a courier on 7 Aug on My DTDC App from Gorakhpur to Kolkata (AWB F[protected], my courier was picked up 8 Aug 22.
2. The delivery boy did not provide booking invoice, only acknowledgment slip. I asked for the invoice, he does not have any to provide & said will check with branch manager.
3. The branch manager said the booking was done through My DTDC App so can't provide invoice...
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Sangamkiran
Aug 10, 2022
Aug 10, 2022
This thread was updated on Aug 10, 2022
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On line status showing delivered but item not delivered

The parcel was not deliveredby 1700 hrs as on 10Aug 2022, but the DTDC status online is showing it is delivered, pls clarify and action may be taken for the same....
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Address:B 7/2, phase1 drdo qtrs c v raman nagar Bengaluru 93

The deliverynot happened by 1700hrs on 10 Aug 2022, but showing as delivered on dtdc online status...
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Address:Parcel from rewari, and delivery-kochi

My parcel reached at kochi office, why it is not received by me till today, tell me the meaning of booking a parcel urgency, why a private courier service is need for...and what does it mean, because the parcel is very much needed for me to get it by tomorrow morning till 08.15 am, if you are not able to deliver a parcel in time, then stop taking charges of your choice, i want my full refund,...
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S
shankarinadar
Aug 10, 2022
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Product delivered to someone else

Trackinh no X79339813
My order delivered to someone else and i didnt received any call regarding the same. how come parcel delivered to others without OTP

Shankari...
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sonal nirvan
Aug 10, 2022
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Theft/Fraud

Address:Noida

DTDC agent picked up my package on 7th Aug I was promised for a delivery in one day. Now the person is denying to deliver and abusive. Says will not refund my package or the money. DTDC customer service is not reachable....
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Address:Pune

Courier P62306891 is not delivered after 5 days, which should be delivered in 2 days, DTDTC takes lot of money and give worst services. Customer cares say system down cant help you....
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Shekolla Sai Kiran
Aug 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False reports and Spammy tactics, without delivery the product updated the status as delivered

Address:Gachibowli, Hyderabad

AWS: D40042745
SR: IssueD40042745
They said product is delivered on Aug 5th, yet I'm not even received the product.

August 10 2022

It's been 5 days since the product status is updated as delivered and yet no product or phone call received, this is not expected there is no update regarding the issue.
How can they update the status as delivered, if they do not deliver the Product and also what's...
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Rijul960903
Aug 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Non Delivery

I was supposed to receive an very important order and DTDC tracking was showing the consignment Z78442030 as out for delivery since 09/08/22 morning.
Later at around 9:30pm it showed not delivered ( door locked -CIR) .
Nobody from DTDC tried to reach me on the provided mobile number and there were 5 people along with me present ay my house the whole day waiting for the delivery. Please look into this asap DTDC mukherjee branch...
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A
Assam Institute of Computer Education
Aug 10, 2022
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They do not delivered any products

Address:Boko, kamrup, assam, pin-781136

Very careless... They dont provide delivery . Customer have asked and pickup their parcel by own....
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G
Gracy 2070
from Kottayam, Kerala
Aug 9, 2022
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Product missing and repacked

This is to inform you that, i have sent a consignment from Dtdc athirampuzha to trivandrum with tracking no R48671337 on 6th of august and deliverd on 9 th august at 4 pm. One of the product in the packet about 500 gm was missing and the packet was repacked. Please enquire about the subject and do the needful...
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M
mathewjohnroy
from Trivandrum, Kerala
Aug 9, 2022
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Tampering of couriered package ID R48671337

Address:NALANCHIRA, TRIVANDRUM

A packet with tracking ID R 48671337 with gross weight 1.200 kg was booked from Kottayam on 6th August, to be delivered to consignee at Trivandrum. The consignment was delivered to me(consignee) today 9th August at abput 4 PM, however, one of the booked items in the packet, weighing 500 gms was missing, and the packet appears tampered and repacked. Immediately I brought it to the notice of your Kesavadaspuram branch, who advised me to take...
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ରଶ୍ମି ରେଖା ତ୍ରିପାଠୀ
Aug 9, 2022
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Non delivery of product bearing no. A93232529

Good afternoon. i would like to lodge a complaint regarding the non-delivery of my parcel sent through dtdc . i am very disappointed with this company's poor services. Kindly note the following details about the said parcel. this happened to me for the second time. on 5th August at about 12.30 p.m. one rajat mohapatra called me from the mobile bearing number [protected] and told me that he cannot deliver me the parcel as it does not come under...
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Address:DTDC Palikkaranai Master Franchisee

The shipment was supposed to be delivered on 01/08/2022.
The delivery person named Jana had contacted the recipient on the phone, misbehaved and spoke rudely in an unprofessional manner. Google location was included in the address when the shipment was booked.
The recipient also visited the Palikkaranai Master Franchisee in person to pick the shipment in person and make a minor correction in the address so that it would be convenient...
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