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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
Complaints 11702
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1320
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10382
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DTDC Courier & Cargo reviews & complaints page 32

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S
Shyam Barca
Sep 17, 2022
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My product was booked 9 days back. I tried to get tracking details but it is showing as 'no data' available in website.
Please get my tracking details updated.

Tracking ID: D16267428
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    A
    anshika vishwakarma
    Sep 17, 2022
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    My luggage was sent by 12 th sep from UP to Bangalore from DTDC where it was promised it will be delivered by 15th but its 17th now no update and even i didnt get any support from customer care need to escalate on it.

    Consignment number: D16204614
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      N
      Naresh kumar Bansiwal
      from New Delhi, Delhi
      Sep 16, 2022
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      I have sent a Very Very Important courier from DTDC Ranipool Sikkim branch to Capital of India New Delhi (Zip-110080) on 11th Sep 2022 with the consignment number K56578911. This has very important package and the online tracking on 16th sep 2022 now says not delivered (Office closed or door lock - (Cir). I gave absolutely right address and 1 contact numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now in portal it’s showing not delivered. They haven't sent me any communication of this either. I could only see this when i tracked it even though. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. They are very important documents and this kind of irresponsible service is outrageous.

      It’s request to DTDC please send my package asap.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Sep 16, 2022
      Updated by Naresh kumar Bansiwal       I have sent a Very Very Important courier from DTDC Ranipool Sikkim branch to Capital of India New Delhi (Zip-110080) on 11th Sep 2022 with the consignment number K56578911. This has very important package and the online tracking on 16th sep 2022 now says not delivered (Office closed or door lock - (Cir). I gave absolutely right address and 1 contact numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now in portal it’s showing not delivered. They haven't sent me any communication of this either. I could only see this when i tracked it even though. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. They are very important documents and this kind of irresponsible service is outrageous.

      It’s request to DTDC please send my package asap.
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        A
        Anirydhd
        Sep 16, 2022
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        This is regarding the shipment no-V65812976 which was supposed to be delivered by 14th September 2022 but it has not delivered yet. i am not in a good position because of the trauma and the product is very urgent to be delivered as soon as possible. i want to file case against DTDC Courier.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          M
          Murthy Rudra
          from Hyderabad, Telangana
          Sep 16, 2022
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          Customer is calling us for the same concern from almost 15 days and still the issue is not resolved its fake updated as delivered . He'll take next step if shipment will be not delivered to the correct address and also he needs a proper response on this case by today.
          Kindly help us to resolve this issue asap.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            A
            anamika1111
            from Noida, Uttar Pradesh
            Sep 16, 2022
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            I sent medicines for my mother through DTDC on 1st September from Hadapsar, Pune, Maharashtra to Rajeev Nagar, Patna, Bihar. The AWB No. is P62219741. It is showing at Chennai since 3rd September and no further information is shown. I tried calling the call centre of DTDC to register my complaint but it has not helped. The medicines are emergency essential medicines of my mother which are not available in Patna and thats the reason I had to send them from Pune. I have been constantly trying to call the DTDC center from where my courier was despatched but even they are not able to resolve my issue.
            Kindly assist me in such a scenario where I feel I am stuck and played badly at the hands of DTDC.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              W
              WAJID ALI SIDDIQUI
              Sep 16, 2022
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              On 26 of August I received broken printer from DTDC courier service. I mailed this company many times but they ignore my mail and do not resolve my issue yet
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                R
                Roy_
                Sep 15, 2022
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                Resolved

                My parcel with tracking x79725841
                has not been delivered.

                I have tried calling the customer support multiple times but they are not helping.
                Sep 18, 2022
                Complaint marked as Resolved 
                Delivery person contacted me and delivered the package
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  S
                  Shrungara
                  Sep 15, 2022
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                  Damaged product
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                    S
                    Shrungara
                    Sep 15, 2022
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                    We have sent a product worth RS 7000 through DTDC... But our product is fully damaged nd undelivered I can say that it was happened purely through the negligence of middle man one who ship the product bocz we have given to known delivery partner nd he took full responsibility while packing nd sending the product.. only after sending it in the middle of the shippment some accident occurred nd our product got damaged.. now if we ask them they are not ready to take the responsibility... We can clearly make out that this damage occurred becoz of negligence of a shipping person, we can see some burnt mark on the package nd full of dirt and all so plzz help us.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      S
                      Swetha Suchin
                      Sep 14, 2022
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                      My DTDC tracking number is D16146788.

                      The correct destination pincode is Chennai - 600100 (written on the parcel as well).

                      However the destination pincode is wrongly taken as Mumbai - 400068. Also, the parcel is travelling to Mumbai now instead of Chennai.

                      I request DTDC to please divert the parcel to Chennai - 600100. Images of parcel attached for further reference.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        H
                        Halimiqbal
                        Sep 13, 2022
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                        Address: [email protected]

                        Courier (H[protected] was send on 27th August from Hyderabad.., and has still not delivered to Vellore VIT University.
                        DTDC Vellore Incharge ( Mr.Karthick [protected]) does not respond with clarity whether he has delivered the parcel (As per University as an when the parcel arrives the ward in charge from girl hostel request the receiver to arrive at the main gate to acknowledge and receive the parcel), kindly investigate and revert back to me via email ([protected]@hotmail.com)
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Sep 13, 2022
                        Updated by Halimiqbal                         Courier (H[protected] was send on 27th August from Hyderabad.., and has still not delivered to Vellore VIT University.
                        DTDC Vellore Incharge ( Mr.Karthick [protected]) does not respond with clarity whether he has delivered the parcel (As per University as an when the parcel arrives the ward in charge from girl hostel request the receiver to arrive at the main gate to acknowledge and receive the parcel), kindly investigate and revert back to me via email ([protected]@hotmail.com)
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                          V
                          Vmanii
                          Sep 13, 2022
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                          This parcel of my dress tracking id D24434683 has not yet been delivered. Take immediate action to deliver it to the correct address given. Do the needful ASAP.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            V
                            Vmanii
                            Sep 13, 2022
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                            This parcel of my saree tracking id D25003251 has not yet been delivered. Take immediate action to deliver it to the correct address given. Do the needful ASAP.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            I want immediate action so that the parcel should be delivered to the proper address.
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                              R
                              rrajusingh
                              from Mumbai, Maharashtra
                              Sep 12, 2022
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                              Address: TO: P REVATHYSURESH NO.12/551-3, 1st FLOOR, RAMNAGAR, SIRUMUGAI - 641302 (NEAR MUTHU PATTU CENTRE & NALL ROAD) METTUPALAYAM (TK) COIMBATORE - DIST. T

                              Please parcel fast delivery
                              Very urgent please
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Sep 12, 2022
                              Updated by rrajusingh                               Courier fast delivery very urgent
                              Please

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                                A
                                Aaditya Goverdhan
                                Sep 12, 2022
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                                Till afternoon my parcel was showing out for delivery but at night it suddenly showed delivery failed could not be attempted. Can you please get it sorted and give the parcel to the caretaker or guard as i will be in office.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  H
                                  Humaira Maryam
                                  Sep 12, 2022
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                                  My shipment has not been delivered. I have got no call no update and straight away tou have misrouted the parcel.

                                  Please reach out to me immediately.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    R
                                    Rosh_96
                                    Sep 12, 2022
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                                    Resolved

                                    I was supposed to receive a package today. It was out for delivery, i was not contacted by the agent although I've been at home waiting yet they updated status as Door locked. What's the point in waiting all along. Expecting customers to stay on door. Need the package delivered ASAP.
                                    Sep 13, 2022
                                    Complaint marked as Resolved 
                                    Delivered the next day
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      P
                                      Pooja Purbia
                                      Sep 12, 2022
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                                      My consignment number is Z78658890, same was suppose to deliver on 3rd sept, 22 but same undelivered due to door lock but that day i was at home only. He didnt even called me. After many follow ups status changed to out for delivery on 12th sept, 22 and same undelivered and later status changed to consignment redirected. I am follwing up since 10 days, no proper reply i am getting. Kindly help me in same.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        A
                                        Amit Saini
                                        from Nawalgarh, Rajasthan
                                        Sep 12, 2022
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                                        Nahan dtdc delivery agency

                                        Address: horticulture accommodation, nahan, sirmaur, HP

                                        Above mentioned agency is not delivering parcels on time. They have taken agency of so many courier company and for most of the delivery they are calling customers and asking them to collect from their shop in chotta chowk, Nahan. They really don't have manners to talk with customer.

                                        they keep parcel with them and change the status to delivered evertime. This time also they are having my parcel from last 5 days and just waiting...
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