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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 36

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E
Evilknight57
from Hyderabad, Andhra Pradesh
Aug 16, 2022
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Hello DTDC, my parcel has not been recieved till now it's been more than 2 weeks.
I have contacted customer care and send mail many time still I didn't receive my order
I think the package is going back to the sender, please make the parcel deliver asap(today or tomorrow)
TRACKING NO:-D48919739
Thanks
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    xinixprashant
    from Pune, Maharashtra
    Aug 16, 2022
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    Address: Pune

    My parcel is reached in pune on 9th aug still its not delivered till now. and have charged sender for delivery. Acknowledgement number is M10236385
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      A
      Arnav Vats
      Aug 15, 2022
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      Its been 7 days they have not delivered the consignment .
      They don't answer the helpline number also.
      By tracking it shows that it's out for delivery and they don't deliver it.
      It's out for deliver for 3 days.
      consignment number - D42261109
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        V
        Vishnuvr
        Aug 15, 2022
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        Address: Nettethara, kuriyodu, chadayamangalam, pin:691534

        Very bad behaviour from the front office side. Even told that they couldnt deliver to the concerned address. And shows a irresponsible behaviour and arragont attitude.As per policy i had recieved the message of delivery with code but tgey says as as per policy because of heigher weight and time limitations tgey couldnt deliver to the concerned address.
        The dtdc service office address as mentioned below..
        DTDC service, nettethathara, chadayamangalam P. O, kottarakkara (taluk), pin:691534
        +2 photos
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          balamurugan107
          Aug 14, 2022
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          Resolved

          Address: KAYATHAR
          Website: www.consumercomplaints.in

          I sent a parcel to my friend from dtdc courier kayathar branch on 11.08.2022 morning, so consignee designation is nagarkoil, but that parcel not delivered still 14.08.2022(10am).Then i called to dtdc courier kayathar branch, they told parcel is in nagarkoil branch

          actually that parcel need to carry on my friend to muscat on 13.08.2022 at night, but he can't able to carry that, because of very worst and irresponsible service of dtdc courier

          now who give the compensation of my mental disorder

          i will rise the complaint to consumer court against dtdc courier as soon
          +1 photos
          Aug 14, 2022
          Complaint marked as Resolved 
          Email : [email protected] Ph: 00968 99224768 Take back that parcel to again consignor, no use for deliver that now
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            Respected Subhasis Chakraborty,
            The express DTDC article bearing no. A93245763 which is stuck at Ruchika Market Branch, Bhubaneswar after arriving 13th August, 2022 at 1700 Hrs. And during contact, the executive member of that branch misbehaved and talked very harshly. Telling that, the product not delivered for next two days because of govt. holidays for Sunday, 15th Ay=ugust.

            Here, my concern is that, if the product...
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            cm2050
            from Mathura, Uttar Pradesh
            Aug 14, 2022
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            Waiting for delivery and made complaints multiple times but no response
            Ticket Received - Consignment no - D47307989 with ticket no - 3535896

            Ticket Received - Consignment no - D47307989 with ticket no - 3475077
            Ticket Received - Consignment no - D47307989 with ticket no - 3487182
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              S
              Shri Bhagawan
              from Gurugram, Haryana
              Aug 13, 2022
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              Address: C105, Andour Heights, Sector-71, Fazilpur, Gurgaon - 122101.

              My DTDC Courier package which I was supposed to receive, it is showing delivered on your website, but I haven't received it yet. I specially called the customer care for the urgent delivery of this package by today as soon as possible because this is my medicine package which was supposed to be delivered to me on a very urgent basis as we were in need of this medicine thats why we preferred to choose DTDC courier for early delivery. But this not at all fair that the package is showing delivered but actually it is not delivered to me yet. Please take this matter very seriously to take a very strict action against your delivery partners or delivery boy. I specially called your customer care also for the urgent delivery of my this medicine package.

              Thanks & regards
              Shri Bhagawan Singh
              mob - [protected]
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                P
                Pratikdb
                Aug 13, 2022
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                Transaction ID- D15780846 and ticket number - 3553182. Laptop was brought from US and where the price is 850 dollars. It was new laptop and now it's broken, you have to provide a new laptop with same configuration since it was new laptop and it's pretty much damaged.
                +4 photos
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                  A
                  Ankur_Raj50
                  Aug 13, 2022
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                  D15354361 still not delivered even when it reached the Guwahati Apex on 7th August 2022. twice it has been out for delivery, but never did I receive any call from the delivery executive and has been falsely said that "Receiver requested delivery on another day".

                  Please make sure it reaches the destination soonest.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    tejanshusahu18
                    Aug 13, 2022
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                    Address: 105, Gindola Para, Vill. + Post- Baghoud, Tehsil-Dabhra, District- Janjgir Champa, Chhattisgarh
                    Website: www.dtdc.in

                    Hello, my name is Tejanshu Sahu. My order was about to receive few days ago from DTDC courier and I have not received it yet. Consignment number is Z77353344.

                    Please help me to get it ASAP.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      M
                      madhavashrit
                      from Hyderabad, Andhra Pradesh
                      Aug 13, 2022
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                      Hi,

                      We sent a courier to Amravati Maharashtra from Hyderabad.
                      DTDC Express charged us 750/- Rs for the express delivery. The Package is still not delivered and no update on DTDC site since 4th of August.

                      We still do not have any update from DTDC express.
                      Tracking no: H32678063
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Parmeetbhatia
                        from Pune, Maharashtra
                        Aug 13, 2022
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                        Address: Aligarh ramghat road

                        Our parcel has been received in 10/08/2022 but still not delivered companynpeople harassing by not picking calls and not responding at all

                        Tracking no. T13275446

                        Please help
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                          A
                          Ankur_Raj
                          Aug 13, 2022
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                          On 6th August 2022, I sent a consignment from Delhi to Guwahati through Air Cargo, for which I was charged 1000 rupees. It was supposed to reach by 8th August and max by 9th August as per DTDC's air cargo policy as they charge a higher amount for that. It's the 13th of August, and after multiple complaints, DTDC has not responded even when their policy says that they will revert within 24 hours. My package was unattended by the Guwahati Lakra Apex since 7th August 2022, and it was said that the package would be delivered yesterday, i.e. 12th August 2022, as it went out for delivery. But the package was not delivered, nor did I receive any call from the delivery executive regarding my order, but they signed off failed delivery and mentioned "Not Delivered(RECEIVER REQUESTED DELIVERY ON ANOTHER DATE-(CIR))" while no call was made by the delivery executive and this is just pure lie and violation. Every morning I wake up and have to complain to their customer care which is just getting me more anxious and is just pure harassment from DTDC.

                          My Tracking ID: D15354361
                          Date package was sent: 6th August 2022
                          Date it was supposed to reach: 9th August 2022
                          Days past the last delivery date: 4 days.
                          Complaints registered to DTDC since now: 8 on Mail, 9 on calls.
                          Resolution expecting: Refund of my 1000 rupees as Air Cargo had no meaning if its getting this late and deliver my package today i.e. 13th August 2022 on priority.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            Nitinlakra98
                            Aug 12, 2022
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                            Booked a by air consignment from dtdc express on 10th april with consignment no. Z9041921.

                            But there is no info or data it showing on DTDC tracking website as well package no yet reached to destination and things is package will be spoiled after 64 hours.

                            Consignment booked at : rohtak
                            Destination : hyderabad 500104
                            +1 photos
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                              Ravi98450
                              Aug 12, 2022
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                              I have shipped through DTDC A49846265 .. Status is updated as delivered on 30 July. But the receiver has not received the package.
                              I have written email to support team to give the delivery prof... I raised ticket also 3539888... But past 10 days no one responded and unable to provide the delivery proof..
                              The DTDC branch which delivered the package is not picking up the phone call past 10 days...
                              Fed up with the type of service they provide..
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Abhilekha Bhardwaj
                                Aug 12, 2022
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                                The company took high amount for 288 and promised to deliver rakhi by 12 . On 12th, they did not call or messaged and marked the delivery for another date stating customer requested for another date which is not true.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  vsbh22051317
                                  Aug 12, 2022
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                                  Address: 420 first floor ecco green Phase II GBP Dera BassiBarwala Road, SaidpuraBarwala Road, Saidpura, Barwala Road, Saidpura

                                  My courier not reach till. Courier No V93647097. This reach at bheror but not delivered at given address on envelope.
                                  So, take action and info to me at [protected], this very bad performance by DTDC courier. Post office speed post is better than DTDC.
                                  +1 photos
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                                    Shradha Dhargave
                                    Aug 12, 2022
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                                    Consignement no. M10443844 is not delivered yet to the required person although its showing delivered successfully. trying to call dtdc but they are not receiving the call.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Asad Malik
                                      Aug 12, 2022
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                                      My order with tracking id D46082550 is fraudulently marked as delivered by DTDC. It has been 4 days since I raised a ticket #3501473 but nobody is responding to the concern. Their customer care is always busy and it's like banging your head against a wall.
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