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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 36

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V
Vishva Savani
Aug 19, 2022
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Address: Jaipur
Website: sendrakhizonline.com

Hello,

I sent a rakhi with sweets from online shop from india to germany, and they provide me tracking details of dtdc couriers. It supposed to be reach before or on 11th August. But, since 11th August it's showing out for delivery, but still it isn't delivered yet. What about sweets I sent? I want concession flr that one. As they collect my order on 1st August. My order number is N25198192. I raised many complaints but they are not responding. And their international contact nunber is also not valid. Then how should I contact you?
Hope I will hear from you soon.

Regards,
Vishva
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    G
    gulshant203
    from Gurgaon Rural, Haryana
    Aug 19, 2022
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    Address: H.NO. 20 VILLAGE DHARAMPUR ,SEC 108

    Consignment number D49549040

    4 aug 2022 se mera consignment gurgaon apex me fasa tha .. lots of complaint ki tb ja kr 18 august ko out of delivery ka msg aaya .. but same day evening me hi online daal diya ki -(ADDRESS INCOMPLETE OR WRONG-(CIR)

    jo address mane diya tha .usi same address par delhivery bluedart amazon flipkart sbhi delivery krte h .muje aisa lgta h ki inhone h consignment miss place kr diya h . consignment ki cost 70000 rs h ...
    mujhe mera consignment dilane me help kijiye
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      S
      Sutashree saha
      from Barasat, West Bengal
      Aug 19, 2022
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      Address: Barasat

      Consignment number T71312266
      DTDC window showing successful delivery but not still in my hand. The reciever is fake n his number also fake please take necessary steps otherwise I take my step which is bad for DTDC courier service
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        M
        mdaur
        from Gurugram, Haryana
        Aug 19, 2022
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        Address: DLF Phase-3, Gurgaon

        Hi,
        I have a deliver to be delivered to me but it is delyaing further
        The consignment has reached the nearest location and 2 times out for delivery also.
        But it giving error status as "Not Delivered(RESTRICTED ENTRY-(OTR))".
        My consignment tracking number is D23597811.
        Please help me resolve this ASAP and acknowledgement for the same
        Thanks.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Marking it resolved as gets delivered today but there is very less transparency and update status is not good.
        Experience would have been much better.
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          B
          biswajit16fd
          Aug 18, 2022
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          Address: DTDC, Sainikpuri, Secunderabad

          My consignment number H32747653 was booked from Hyderabad for SBI Fort William Kolkata on 10/8/2022. The consignment has not been delivered even after 10 days. Tracking says addressee not available. How can a bank not be available is surprising! Numerous complaints made have not been responded to. Resultantly I have suffered financial loss due to non delivery of documents.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            A
            aarongeorgexd
            Aug 18, 2022
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            Address: SINDHU CARGO BUILDING , BYE PASS ROAD, YELAHANKA, BANGALOREW YELAHANKA (B.B. ROAD) BANGALORE 560064

            Delivery being denied by DTDC branch even though they have it for 5 days and requested to pay them money on google pay for additional delivery charges to deliver the product that they are supposed to deliver.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              S
              Saileshtank
              Aug 18, 2022
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              I havnt recvd my parcel yet. W11197656 on tracking its showing that it is lying at baroda apex scs office. Koi mai baap nahi hai yahan. Cant even call in there office. Customer care me to phone lagta hi nahi. Poora din try kiya. Hopless service.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                R
                Raghunath Kahireddygari
                Aug 18, 2022
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                Address: DTDC Bangalore whilefield
                Website: www.dtdc.in

                I have spent 5 thousand rupees for the products, it has reached to White Field branch. People did not delivered to me and saying that unable to trace the courier (Tracking NO: T[protected]. I have doubt they used my product and saying that untraceable and also saying that it is not coming risk coverage, i need justify for my courier.

                My Phone no: [protected] (Pls do justify for my courier)
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                DTDC people has received my courier at whitefiled branch and didn't delivered to me that is main issue.
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                  A
                  Anuj0686
                  from Ghaziabad, Uttar Pradesh
                  Aug 18, 2022
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                  Address: Ansal aquapolis Ghaziabad

                  Hello, my parsal number is K39433258 and it is showing delivered at DTDC site but in actual it is not received and they put a fraud number at status.
                  Nighter they are telling courier boy number or name.

                  Please let me know any receipt or any other proof and who delivered parsal.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    N
                    Naelssa
                    from Waghodia, Gujarat
                    Aug 18, 2022
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                    I sent a parcel 3 weeks ago (international) until now they haven't given me the tracking number. When I called they told me that they already sent it and it's already in the other country, and yet waiting for delivery. I just need my tracking number and know where my parcel is. There's an important documents in it and no one wants to help. I paid 4000 and until now nothing. Just give me my tracking number for me to find out and pick up my parcel myself. I sent it from DTDC uma char rasta waghodia road, opposite of dominoes.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      P
                      Prasmoni
                      from Ernakulam, Kerala
                      Aug 17, 2022
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                      Courier is not delivered but the status(tracking consignment) is shown delivered.How it's possible??
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        Krishnendu p k
                        Aug 17, 2022
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                        Address: Krishnendu p k, Manipal hospital, Survey no 45/2, ward. 150, Marathahalli - Sarjapur Rd, opposite Iblur, Ambalipura, Bellandur, Bengaluru, Karnata

                        Hi.. My name is krishnendu. My product from south indian traditional missing from dtdc. Track no:C18676206.. I didnt received any call or message. But in online its showing already delivered on august 10th. Please helpme out.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Wiruz
                          from Piduguralla, Andhra Pradesh
                          Aug 16, 2022
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                          My cousin has shipped this package on 10th august and its now 16th august, it has been stuck on AREA NOT SERVIABLE for the past 3 days, Im not sure if they are just lazy or gave my package back to my cousin, I either need my order to come to me or go back, If nothing is done for the next 2 weeks I will be taking legal action against this, NEVER SENDING FROM DTDC AGAIN.

                          The worst part is I have delivered to the same place almost 1 month ago and 6 months ago, I cant believe such stupidity, if you cant be bothered too deliver a persons package don't join a delivery job work at some fast food or something
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            M
                            Maple Bear
                            from Delhi, Delhi
                            Aug 16, 2022
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                            Address: Delhi
                            Website: WWW.DTDC.IN

                            DEAR MAA/SIR
                            MY PACKET WAS SENT BT DTDC VIA TRACKING ID X37161516 WAS BOOKED ON 1ST JULY 2022. STILL AM SUFFERING FOR DELIVERY OF MY PACKET BY DTDC Team.

                            Shocking news is the delivery status of my packet. It is showing delivered on 06th Aug 2022 even in actual it is not delivered to me yet.

                            I have words with the courier person in Indore at [protected] but no proper solutions to provided me yet.

                            There is a book in the packet to do preparation for medical exam but from last 1 & half month am suffering for delivery of this book to me.

                            I request you to please help me in this matter.
                            Shreya
                            [protected]
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              E
                              Evilknight57
                              from Hyderabad, Andhra Pradesh
                              Aug 16, 2022
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                              Hello DTDC, my parcel has not been recieved till now it's been more than 2 weeks.
                              I have contacted customer care and send mail many time still I didn't receive my order
                              I think the package is going back to the sender, please make the parcel deliver asap(today or tomorrow)
                              TRACKING NO:-D48919739
                              Thanks
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                xinixprashant
                                from Pune, Maharashtra
                                Aug 16, 2022
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                                Address: Pune

                                My parcel is reached in pune on 9th aug still its not delivered till now. and have charged sender for delivery. Acknowledgement number is M10236385
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  A
                                  Arnav Vats
                                  Aug 15, 2022
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                                  Its been 7 days they have not delivered the consignment .
                                  They don't answer the helpline number also.
                                  By tracking it shows that it's out for delivery and they don't deliver it.
                                  It's out for deliver for 3 days.
                                  consignment number - D42261109
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    V
                                    Vishnuvr
                                    Aug 15, 2022
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                                    Address: Nettethara, kuriyodu, chadayamangalam, pin:691534

                                    Very bad behaviour from the front office side. Even told that they couldnt deliver to the concerned address. And shows a irresponsible behaviour and arragont attitude.As per policy i had recieved the message of delivery with code but tgey says as as per policy because of heigher weight and time limitations tgey couldnt deliver to the concerned address.
                                    The dtdc service office address as mentioned below..
                                    DTDC service, nettethathara, chadayamangalam P. O, kottarakkara (taluk), pin:691534
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      balamurugan107
                                      Aug 14, 2022
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                                      Resolved

                                      Address: KAYATHAR
                                      Website: www.consumercomplaints.in

                                      I sent a parcel to my friend from dtdc courier kayathar branch on 11.08.2022 morning, so consignee designation is nagarkoil, but that parcel not delivered still 14.08.2022(10am).Then i called to dtdc courier kayathar branch, they told parcel is in nagarkoil branch

                                      actually that parcel need to carry on my friend to muscat on 13.08.2022 at night, but he can't able to carry that, because of very worst and irresponsible service of dtdc courier

                                      now who give the compensation of my mental disorder

                                      i will rise the complaint to consumer court against dtdc courier as soon
                                      Aug 14, 2022
                                      Complaint marked as Resolved 
                                      Email : [email protected] Ph: 00968 99224768 Take back that parcel to again consignor, no use for deliver that now
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        C
                                        Chandu_85
                                        from Mumbai, Maharashtra
                                        Aug 14, 2022
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                                        Respected Subhasis Chakraborty,
                                        The express DTDC article bearing no. A93245763 which is stuck at Ruchika Market Branch, Bhubaneswar after arriving 13th August, 2022 at 1700 Hrs. And during contact, the executive member of that branch misbehaved and talked very harshly. Telling that, the product not delivered for next two days because of govt. holidays for Sunday, 15th Ay=ugust.

                                        Here, my concern is that, if the product is reached before the closing of the DTDC branch and knowing that it is an express parcel and urgent is there, how the branch is not attempted for delivering and left simply for 2 days due to Government holidays. While, we had contacted to the branch manager for the same he is speaking very harshly with the female member of the house and even after with me. It is simply reflecting of the outside what is the behaviour of DTDC executives to the female members. Now, we are India celebrating the 75th Independence Day (Azadi Ki Amrit Mahasav) but behaviour of the DTDC executives is very negligible and don't know how to speak with Indian Women and impress the Customer.

                                        Hence, it is requested to kindly interfere in this matter and culprit to be punishable and make arrangements for the delivery of the express parcel as soon as possible.

                                        How, negligence Ruchika Market Branch of yours by knowing that it is express parcel and following 2 days are holiday, why the branch manager not attempted for delivering the pending parcel on time. This so essential for us. Please make arrangements for delivering the product today. Because, in the normally organisation, if long will comes means, they will complete the pending works and go for enjoy the leaves happily. But, in the case of DTDC, how the employees are keeping the pending work and go for long leaves. It is not acceptable.

                                        By the way, whatever your working culture may be, I want my article to be delivered today. Please make an arrangement for that.

                                        I am awaiting your positive response on the same.

                                        Date Activity From To
                                        Sat, 13th Aug'22|17:11 Hrs Processed & Forwarded From Hub Bhubaneshwar Apex Ruchika Market Branch
                                        Sat, 13th Aug'22|17:10 Hrs Processed & Forwarded To Hub Bhubaneshwar Apex Ruchika Market Branch
                                        Sat, 13th Aug'22|11:20 Hrs Received At Hub Bhubaneshwar Apex
                                        Sat, 13th Aug'22|10:10 Hrs Received At Hub Kolkata Rajarhat Apex Bhubaneshwar Apex
                                        Fri, 12th Aug'22|10:49 Hrs Processed & Forwarded From Hub Kolkata Rajarhat Apex Bhubaneshwar Apex
                                        Fri, 12th Aug'22|04:05 Hrs (AIRPORT TERMINAL SCAN)Received At Hub Surat Apex Kolkata Rajarhat Apex
                                        Fri, 12th Aug'22|03:43 Hrs Received At Hub Surat Apex Kolkata Rajarhat Apex
                                        Thu, 11th Aug'22|12:15 Hrs Processed & Forwarded From Facility Surat Apex Kolkata Rajarhat Apex
                                        Thu, 11th Aug'22|03:44 Hrs Received At Hub Surat City Branch Surat Apex
                                        Thu, 11th Aug'22|00:45 Hrs Processed & Forwarded From Facility Surat City Branch Surat Apex
                                        Wed, 10th Aug'22|23:45 Hrs Processed & Forwarded To Facility Surat City Branch Bhubaneshwar Apex
                                        Wed, 10th Aug'22|17:59 Hrs Booked At Facility Surat City Branch Booked To BHUBANESHWAR
                                        Wed, 10th Aug'22|09:38 Hrs Softdata Upload
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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