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S
Sanuo Yieseyiese
from Delhi, Delhi
Jul 16, 2018
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Website: Dtdc

Dtdc service located in chirag Delhi.. charging extra than the normal price, I call up the customer care they said for my pin code maximum charges will be Rs500..but those people were asking Rs 700 ..and all the price were there in a chart but the guy say it's old price, when we object he started bargaining saying he will charge 600, but we left and went to sheik saria dtdc which charges only Rs390 rupee only.. see the difference how that fellow try to bluf[censored]s .. please look into this matter soon ..
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Jul 16, 2018
Updated by Sanuo Yieseyiese
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Postal & Delivery ServicesDTDC Courier & Cargo charging extra money
DTDC Courier & Cargo — charging extra money

1 Review
Sanuo Yieseyiese on Jul 16, 2018
Mark as Resolved

Dtdc service located in chirag Delhi.. charging extra than the normal price, I call up the customer care they said for my pin code maximum charges will be Rs500..but those people were asking Rs 700 ..and all the price were there in a chart but the guy say it's old price, when we object he started bargaining saying he will charge 600, but we left and went to sheik saria dtdc which charges only Rs390 rupee only.. see the difference how that fellow try to bluf[censored]s .. please look into this matter soon ..



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website www.dtdc.com
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location DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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    navneetju
    Jul 16, 2018
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    Address: Jammu, Jammu and Kashmir, 180015

    I want to bring it to you notice that my father sent a courier from DTDC centre in Channi Himmat Jammu (contact person[protected] on 6 July 2018.

    Last week, after about 1 week I was told it is misplaced. It contained 10 plus kg high quality amrapali mangoes organically grown. Since it is a perishable item I requested to find and get it delivered in next 2 days else compensate with penalty for poor service. I sent email to DTDC customer care last week but I haven't heard back from DTDC since then.

    The cost of courier = Rs 1600
    Cost of mangoes = Indeterminate (home grown and sent with love)

    What if some important documents were sent from your courier service?

    I want DTDC to act responsibly upon my complaint in order to protect the reputation of their brand.

    Want compensation ASAP as it is too late to expect mangoes in good condition.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      J
      james stevens
      from Hyderabad, Telangana
      Jul 16, 2018
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      Address: Hyderabad, Telangana, 500038

      Hi,

      I had sent a courier packaging on 5 July 2018 from Hyderabad to mangalore.
      I enquired about the service availability before submitting the packaging.
      I was said that I would get a tracking number when it is dispatched but I did not receive any tracking number. Hopefully, the courier arrived in Mangalore but it was not delivered at the address stating that there was no service available in that area. A call was made to my brother to pick up the packaging, but after my brother reached at the office, the courier office told that it has sent back the parcel to hyderabad.

      Is this some kind of a joke that without intimation the parcel was returned back. This is unacceptable and I want it to re-deliver my packaging without extra cost since it was the mistake of the courier office at mangalore.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        Sanafeer
        from Kunnamangalam, Kerala
        Jul 16, 2018
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        Address: 695584
        Website: dtdc.in

        It’s been 2 weeks since my package of books was sent through the courier by Allen Institute to me, but it still hasn’t reached me. Infact it is still on its transit from Delhi hub . Don’t know when it will at least reach Cochin hub and then to Trivandrum. Worst courier service . Professional couriers actually does the same service quicker . The tracking data on the website also gives fake information. The courier was sent on 6 July and the tracking data says that it has begun its transit from Kota to Delhi on July 2. Lol what a big fraud system this is . Irresponsible staff members. They do not resolve to your problems, at least they could have given a reply .
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          D
          from Parvatipuram, Andhra Pradesh
          Jul 14, 2018
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          Address: Cuttack, Odisha, 754005

          Dear Sir/Madam,
          Myself Dilip Kumar Dora, proprietor of M/S.Saikrupa pharmaceuticals from trisulia, Barang, cuttack hub, odisha, want to inform you that I have yet to receive one consignment delivered from Ludhiana on dated.6th July 2018 following consignment nu, D43823947not delivered to me and none of your agents and concerned branches receiving my phone call on this matter.kindly take some necessary action regarding this matter .
          +1 photos
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            S
            sumit_zetcon
            from Kolkata, West Bengal
            Jul 13, 2018
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            Address: Kolkata, West Bengal, 700008

            Courier was booked on 06.07.2018 from D.H. Road branch. It was supposed to be delivered on 07.07.2018, but the office was closed since saturday and sundays are week off. Tuesday i.e 10.07.2018 i got a call from the office, where it was supposed to be delivered, saying that they have not yet received any courier. but when we did the tracking it was showing that the courier was delivered on saturday. How can it be possible, becoz saturday office was closed. please help me out with this. I never expected such kind of service from DTDT. [protected] kolkata
            consignment no K13407560
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              A
              akddmm1117
              from Ranchi, Jharkhand
              Jul 13, 2018
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              Address: Varanasi, Uttar Pradesh, 221001

              Sir/Madam,
              I have booked a packet from your Ranchi main office bearing congn.no.F10920876 on 7th Jul.2018 for Varanasi but while booking it was assured me that this packet will reach destination positively by 12th Jul.2018 for this I have paid Rs.520/-. It is surprising that while tracking this no.there no updation after 10th Jul.2018. Then why your DTDC booking staff assured me to reach this packet by 12th Jul? This is too much to understand customer' problem. Why I should pay huge amt.for this where your services are very poor. Now I am requesting you to find out my packet and deliver to the destination positively by today i.e. 13 Jul.2018.
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                A
                Anusha Madhanraj
                from Mysore, Karnataka
                Jul 13, 2018
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                Address: Dakshina Kannada, Karnataka

                I have to receive a courier from Mangalore which has been shipped on Saturday. The tracking is M52169835. The tracking reflects as 'no data available'. Could you please sort this out. If I try sms tracking, it says the tracking number is invalid. Since Mangalore has not been normal due to continuous rains, I don't know if the courier is not available...kindly let me know...
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  A
                  Anand sati
                  from Patna, Bihar
                  Jul 12, 2018
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                  Address: Haridwar, Uttarakhand, 249402

                  My Courier docket no z64427945 is returned due MB no not mentioned in address. If I have to sent any letter to PM of India then how can I arrange MB of PM? Also head post OFFICE was only 1 in any city then why is needed MB no of post master? If It is mandatory then how can collect Courier by your OFFICE? It should be returned same time. I will not use this Courier Service ever and also suggest to My relative for not using this Courier. This is really third class Service.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    M
                    MankuA
                    from Bengaluru, Karnataka
                    Jul 12, 2018
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                    Address: Ludhiana, Punjab, 141012
                    Website: www.dtdc.in

                    Tracking No. B56208168.
                    I have never expected this kind of poor service from DTDC. Its been 10 days I sent the courier from Bangalore to Ludhiana .
                    After calling DTDC number of times, I came to know that its stuck in Delhi from last 8 days. No one knows the reason. I wanted that parcel to reach ASAP. I raised a request through email also but no revert. Whenever I call Delhi helpline, they have no information about my parcel. They tell me that Chd. operational team is looking into this. And if I tell them to connect me to Chd. helpline as chd. helpline is always busy for me, they say they don't have outgoing to connect me to chd. operational team. They have no clarity where the parcel is. And I have no way I can reach them.
                    +1 photos
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                      B
                      Bhamidi
                      from Hyderabad, Telangana
                      Jul 11, 2018
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                      Dear Sir,
                      We have booked 1 consignment (one cover Contains documents) on 28th. May 2018 at Chanda Nagar, BHEL, Hyderabad to Munganda Villege, ear Ambajipeta, Near Amalapuram, East Godavari District of Andhra Pradesh

                      Consignment NO. H 08401616

                      it should reach within 2/3 days. but 43 days were completed delayed

                      Still The Consignment is not reached to Consignee or Consignor
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      😡😡
                      I send my courior to sbi bangalor, it is very urgent. I send on 21.06.18. Still it is not delivered at mentioned destination. In traking showing not delevered (mis route). What i do ???

                      my c.No is z65525631
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                        J
                        Jangid Bhupi
                        from Jaipur, Rajasthan
                        Jul 11, 2018
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                        Address: Jaipur, Rajasthan, 302015

                        Please Provided My Parcal information About Parcel No :- N98102197
                        That Parsal detales Not recived This Parsal i give in dated[protected]
                        but your egent not give me any information.
                        i Am sms on [protected] and sent a mail id cssintl.[protected]@dtdc.com
                        I am Contact Your Agent Nk intram last 4 Monts But he do not me returned my parsal
                        Bhupendra Jangid
                        [protected]
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                          M
                          mmsuryawanshi
                          from Pune, Maharashtra
                          Jul 11, 2018
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                          The Consignment No.P43715099 booked on 16/11/2017 is neither delivered nor returned till date. Our higher authority required the documents to be submitted to our Office immediately.

                          From
                          Mohan Suryawanshi,
                          Admn.Officer,
                          United India Insurance Co. Ltd.,
                          Regional Office,
                          Kakade Bizz Icon, Near E Square Mall,
                          University Road, Shivaji Nagar, Pune : 411 006
                          Email : [protected]@uiic.co.in,
                          Mobile : [protected]
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            A
                            ajit11271
                            from Meerut, Uttar Pradesh
                            Jul 11, 2018
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                            Address: 250221

                            Respected sir,
                            I booked a packet from meerut by DTDC Carrier at 04.07.2018 for sent to Basti (U.P.). The consignment no. is Z67388328. But when i track it show it has delivered.The packet has been sent more than one week. Customer care are not picking up the phone. For this reason, I have become mentally disturbed. Get my packet to its Destination as soon as possible.
                            Thinking you

                            AJIT
                            MOBILE-[protected]
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Ping Pingkus
                              from Vijayawada, Andhra Pradesh
                              Jul 10, 2018
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                              Address: H81675002
                              Website: www.dtdc.in

                              I send my parcel from Andra pradesh to Imphal on 29 june'18 but not reach still now already 12 days over .Some importent certificate is there which is very importent, I want to send certificate urgently.
                              Pliz send my parcel as soon as possible
                              From, , Priyanka ch ph-[protected]
                              To, , Wangkheimayum Sanathoi
                              S/O - Shantikumar, Imphal
                              Ph - [protected]
                              +1 photos
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                                pritesh dongre
                                from Dhamtari, Chhattisgarh
                                Jul 10, 2018
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                                Address: Khargone, Madhya Pradesh, 451228

                                Very pathetic condition of service as they did not try to reach my address and returned the parcel back to my friend and in second case they called me and asked me to collect from a location 30 km awayfrom my address. Very non ethical and poor service ever experienced and they argued to me saying that the parcel will b sent back if i fail to collect from the place they told me .. Its 30 kms away from my house address i mentioned in the amazon delivery address.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  A
                                  akankshajswl
                                  Jul 10, 2018
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                                  Address: 228001

                                  Hello,
                                  Regarding delivery refrence-M65724387, On June 26 product has been dispatched for delivery and on June 30 ( sultanpur, uttar Pradesh India) its showing that item has been delivered but I didn't receive any delivery so far.
                                  I contacted DTDC service in Sultanpur- on number -[protected], and from July 1st he is saying yes it will deliver soon, it will going to deliver tomorrow.
                                  I am following up with him in very 3-5 days and today when I call him he is talking to me in a roude and high pitch like - illiterate ( arey aapko bola tha 10 min me call kro aap 2 hours baad call kr rhe bla bkla bla..)

                                  Please I am tired following up with DTDC, kindly take any action as soon as possible .
                                  in future I am not going to select DTDC service, its ruined my function.
                                  Regards
                                  Akanksha
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  I am from kahalgaon, dist-Bhagalpur bihar.Today i want to sent a item through Dtdc courier kahalgaon, but there is no receipt book available in your KAHALGAON office due to which i am not able to sent my item.this is a regular problem in here.so take a necessary action so that the service here become more user friendly.thank u.Ritwik kr Mani
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                                    A
                                    Anil Kumar 879
                                    from Balotra, Rajasthan
                                    Jul 10, 2018
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                                    Address: 305901

                                    Dtdc courier beawar pincode 305901 declined the delivery of courier and they returnd my courier without giving me any information i have very important document in that courier . They said you have to come and collect the courier from dtdc office I said I was in middle of something and they said that's not our problem . I am Very upset i have recording of our conversation .
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    My courier have sent from West Bengal to Pune consignment no v47751959, it was done by Premium service, it was about to be delivered by 4/07/2018 but still yet not received any response from the company.
                                    This is very irresponsible and worst delivery service I have ever experienced. Never expected this from DTDC service.
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                                      Vicky Rockzz
                                      from Tumkur, Karnataka
                                      Jul 10, 2018
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                                      Address: H81182207

                                      Hi..im sukumar im frm Andhra Pradesh i lost my courier how the hell is this dtdc office when we r asking about our courier simply they are telling us our consignment lost we believe and we gave courier to dtdc but no till now no response my courier number H81182207 please search where it is ...otherwise we will go in another way at june 5th my brother sent me courier till now I didn't receive my courier
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Ur courier service privider in aalo west siang district. Arunachal pradesh never give home delivery. They send back our items instead of delivering us.
                                      We have booked a parcel to Vizakhapattanam on 10/06/2018 parcel reached to Vizac on 16/06/2018 but this company not delivered parcel till 28/08/2018

                                      There was no any resonance from DTDC customer service. Most of the phone numbers changed or not existing.

                                      DTDC is given very very bad service.
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                                        gkee94
                                        from Hyderabad, Telangana
                                        Jul 10, 2018
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                                        Address: Visakhapatnam, Andhra Pradesh, 530011
                                        Website: www.dtdc.in

                                        My consignment with AWB No- D44482299 containing Mi TV 43 inch was damaged when I received it. The LED panel was broken and there was dent on the packing carton. I contacted the delivery Station DTDC Office near me.

                                        DTDC Office in Visakhapatnam told me to contact to the despatch point i.e. Madanapalle, Andhra Pradesh.

                                        I have mailed several times but I am only receiving the mail as the product js delivered and case is closed. I have contacted DTDC Madanapalle Office as well as Visakhapatnam Office. Noone is responding. The regional office numbers of Hyderabad, Bangalore & Vijayawada are either unreachable or they are not picking up the phone.

                                        This is completely careless handling of the product and worst customer service. I need compensation for the damage.
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