DTDC Courier & Cargo Complaints & Reviews

It’s been 2 weeks since my package of books was sent through the courier by Allen Institute to me, but it still hasn’t reached me. Infact it is still on its transit from Delhi hub . Don’t know when it will at least reach Cochin hub and then to Trivandrum. Worst courier service . Professional couriers actually does the same service quicker . The tracking data on the website also gives fake information. The courier was sent on 6 July and the tracking data says that it has begun its transit from Kota to Delhi on July 2. Lol what a big fraud system this is . Irresponsible staff members. They do not resolve to your problems, at least they could have given a reply .

Dear Sir/Madam,
Myself Dilip Kumar Dora, proprietor of M/S.Saikrupa pharmaceuticals from trisulia, Barang, cuttack hub, odisha, want to inform you that I have yet to receive one consignment delivered from Ludhiana on dated.6th July 2018 following consignment nu, D43823947not delivered to me and none of your agents and concerned branches receiving my phone call on this matter.kindly take some necessary action regarding this matter .

Courier was booked on 06.07.2018 from D.H. Road branch. It was supposed to be delivered on 07.07.2018, but the office was closed since saturday and sundays are week off. Tuesday i.e 10.07.2018 i got a call from the office, where it was supposed to be delivered, saying that they have not yet received any courier. but when we did the tracking it was showing that the courier was delivered on saturday. How can it be possible, becoz saturday office was closed. please help me out with this. I never expected such kind of service from DTDT. [protected] kolkata
consignment no K13407560

Sir/Madam,
I have booked a packet from your Ranchi main office bearing congn.no.F10920876 on 7th Jul.2018 for Varanasi but while booking it was assured me that this packet will reach destination positively by 12th Jul.2018 for this I have paid Rs.520/-. It is surprising that while tracking this no.there no updation after 10th Jul.2018. Then why your DTDC booking staff assured me to reach this packet by 12th Jul? This is too much to understand customer' problem. Why I should pay huge amt.for this where your services are very poor. Now I am requesting you to find out my packet and deliver to the destination positively by today i.e. 13 Jul.2018.

I have to receive a courier from Mangalore which has been shipped on Saturday. The tracking is M52169835. The tracking reflects as 'no data available'. Could you please sort this out. If I try sms tracking, it says the tracking number is invalid. Since Mangalore has not been normal due to continuous rains, I don't know if the courier is not available...kindly let me know...

My Courier docket no z64427945 is returned due MB no not mentioned in address. If I have to sent any letter to PM of India then how can I arrange MB of PM? Also head post OFFICE was only 1 in any city then why is needed MB no of post master? If It is mandatory then how can collect Courier by your OFFICE? It should be returned same time. I will not use this Courier Service ever and also suggest to My relative for not using this Courier. This is really third class Service.

Tracking No. B56208168.
I have never expected this kind of poor service from DTDC. Its been 10 days I sent the courier from Bangalore to Ludhiana .
After calling DTDC number of times, I came to know that its stuck in Delhi from last 8 days. No one knows the reason. I wanted that parcel to reach ASAP. I raised a request through email also but no revert. Whenever I call Delhi helpline, they have no information about my parcel. They tell me that Chd. operational team is looking into this. And if I tell them to connect me to Chd. helpline as chd. helpline is always busy for me, they say they don't have outgoing to connect me to chd. operational team. They have no clarity where the parcel is. And I have no way I can reach them.

Dear Sir,
We have booked 1 consignment (one cover Contains documents) on 28th. May 2018 at Chanda Nagar, BHEL, Hyderabad to Munganda Villege, ear Ambajipeta, Near Amalapuram, East Godavari District of Andhra Pradesh

Consignment NO. H 08401616

it should reach within 2/3 days. but 43 days were completed delayed

Still The Consignment is not reached to Consignee or Consignor

Please Provided My Parcal information About Parcel No :- N98102197
That Parsal detales Not recived This Parsal i give in dated[protected]
but your egent not give me any information.
i Am sms on [protected] and sent a mail id cssintl.[protected]@dtdc.com
I am Contact Your Agent Nk intram last 4 Monts But he do not me returned my parsal
Bhupendra Jangid
[protected]

The Consignment No.P43715099 booked on 16/11/2017 is neither delivered nor returned till date. Our higher authority required the documents to be submitted to our Office immediately.

From
Mohan Suryawanshi,
Admn.Officer,
United India Insurance Co. Ltd.,
Regional Office,
Kakade Bizz Icon, Near E Square Mall,
University Road, Shivaji Nagar, Pune : 411 006
Email : [protected]@uiic.co.in,
Mobile : [protected]

Respected sir,
I booked a packet from meerut by DTDC Carrier at 04.07.2018 for sent to Basti (U.P.). The consignment no. is Z67388328. But when i track it show it has delivered.The packet has been sent more than one week. Customer care are not picking up the phone. For this reason, I have become mentally disturbed. Get my packet to its Destination as soon as possible.
Thinking you

AJIT
MOBILE-[protected]

I send my parcel from Andra pradesh to Imphal on 29 june'18 but not reach still now already 12 days over .Some importent certificate is there which is very importent, I want to send certificate urgently.
Pliz send my parcel as soon as possible
From, , Priyanka ch ph-[protected]
To, , Wangkheimayum Sanathoi
S/O - Shantikumar, Imphal
Ph - [protected]

Very pathetic condition of service as they did not try to reach my address and returned the parcel back to my friend and in second case they called me and asked me to collect from a location 30 km awayfrom my address. Very non ethical and poor service ever experienced and they argued to me saying that the parcel will b sent back if i fail to collect from the place they told me .. Its 30 kms away from my house address i mentioned in the amazon delivery address.

Hello,
Regarding delivery refrence-M65724387, On June 26 product has been dispatched for delivery and on June 30 ( sultanpur, uttar Pradesh India) its showing that item has been delivered but I didn't receive any delivery so far.
I contacted DTDC service in Sultanpur- on number -[protected], and from July 1st he is saying yes it will deliver soon, it will going to deliver tomorrow.
I am following up with him in very 3-5 days and today when I call him he is talking to me in a roude and high pitch like - illiterate ( arey aapko bola tha 10 min me call kro aap 2 hours baad call kr rhe bla bkla bla..)

Please I am tired following up with DTDC, kindly take any action as soon as possible .
in future I am not going to select DTDC service, its ruined my function.
Regards
Akanksha

Dtdc courier beawar pincode 305901 declined the delivery of courier and they returnd my courier without giving me any information i have very important document in that courier . They said you have to come and collect the courier from dtdc office I said I was in middle of something and they said that's not our problem . I am Very upset i have recording of our conversation .

Hi..im sukumar im frm Andhra Pradesh i lost my courier how the hell is this dtdc office when we r asking about our courier simply they are telling us our consignment lost we believe and we gave courier to dtdc but no till now no response my courier number H81182207 please search where it is ...otherwise we will go in another way at june 5th my brother sent me courier till now I didn't receive my courier

My consignment with AWB No- D44482299 containing Mi TV 43 inch was damaged when I received it. The LED panel was broken and there was dent on the packing carton. I contacted the delivery Station DTDC Office near me.

DTDC Office in Visakhapatnam told me to contact to the despatch point i.e. Madanapalle, Andhra Pradesh.

I have mailed several times but I am only receiving the mail as the product js delivered and case is closed. I have contacted DTDC Madanapalle Office as well as Visakhapatnam Office. Noone is responding. The regional office numbers of Hyderabad, Bangalore & Vijayawada are either unreachable or they are not picking up the phone.

This is completely careless handling of the product and worst customer service. I need compensation for the damage.

DTDC Ambala has the worst service and sent my courier to the wrong area (Dera Bassi instead of Zirakpur) and refused to deliver it to me! They told me to come and collect it from an area which is around 30km away! The staff is the the laziest and most pathetic bunch of people I have ever seen in any establishment...the girl I spoke to was extremely rude and refused to help us! I believe her name was Neha, she refused to tell me her branch manager's name, repeatedly put my calls on hold and then banged the phone when I asked for his name. For your information, he is Mr. Ravinder Sain and a blot on society. We have been charged 5100 for the courier which had not been delivered. We had to go and pick it up ourselves in an unknown area and were refused a refund!
I must say, the head of DTDC Dera Bassi was extremely polite and went out of his way to help us get our courier, even guiding us with navigation to the office! Kudos to DTDC DeraBassi!
Shame on Mr. Ravinder Sain, his bootlicking DTDC Ambala staff and their complete lack of work ethic and basic competence!

Dear Team

We are not received our packages and we checked online it shows out for delivery and attempted but still now we are received our packages then we contacted DTDC Customer service there is no response from them they are given some contact numbers but there is no response from that numbers also.
Kindly arrange to deliver our goods and update. our tracking No: DTDC G90575786 dt 4/7/18

My friend has been send my bike parcel Railway receipt from Cochin to kakinada on 5 Jul 18 through dtdc blue .My bike has arrived at destination and I could not collect my bike on time due to non receipt of RR original (by courier).I talked to Chennai hub and tracked my consignment no.(V[protected] Still at Chennai and will reached at kakinada probably in Monday .I have to paid penalty for railway for keeping my bike at station RS [protected]@per day.So it is requested that necessary action may taken in favour of me to kill the issue and early receipt of courier.
Regards. Yours faithfully
Rajesh Sankar