DTDC Courier & Cargo Complaints & Reviews

DTDC Ambala has the worst service and sent my courier to the wrong area (Dera Bassi instead of Zirakpur) and refused to deliver it to me! They told me to come and collect it from an area which is around 30km away! The staff is the the laziest and most pathetic bunch of people I have ever seen in any establishment...the girl I spoke to was extremely rude and refused to help us! I believe her name was Neha, she refused to tell me her branch manager's name, repeatedly put my calls on hold and then banged the phone when I asked for his name. For your information, he is Mr. Ravinder Sain and a blot on society. We have been charged 5100 for the courier which had not been delivered. We had to go and pick it up ourselves in an unknown area and were refused a refund!
I must say, the head of DTDC Dera Bassi was extremely polite and went out of his way to help us get our courier, even guiding us with navigation to the office! Kudos to DTDC DeraBassi!
Shame on Mr. Ravinder Sain, his bootlicking DTDC Ambala staff and their complete lack of work ethic and basic competence!

Dear Team

We are not received our packages and we checked online it shows out for delivery and attempted but still now we are received our packages then we contacted DTDC Customer service there is no response from them they are given some contact numbers but there is no response from that numbers also.
Kindly arrange to deliver our goods and update. our tracking No: DTDC G90575786 dt 4/7/18

My friend has been send my bike parcel Railway receipt from Cochin to kakinada on 5 Jul 18 through dtdc blue .My bike has arrived at destination and I could not collect my bike on time due to non receipt of RR original (by courier).I talked to Chennai hub and tracked my consignment no.(V[protected] Still at Chennai and will reached at kakinada probably in Monday .I have to paid penalty for railway for keeping my bike at station RS [protected]@per day.So it is requested that necessary action may taken in favour of me to kill the issue and early receipt of courier.
Regards. Yours faithfully
Rajesh Sankar

Hi All,

I have lot of complaints about my recent dtdc courier ( consignment number: B[protected] and I hope i will get appropriate response here:

1. My courier didn’t deliver at all
2. It went to a wrong place where pin code and place name was clearly mentioned
3. It returned to the original place which is bangalore but from past 30 days it is in the dtdc office ( I think if a courier comes back it should be delivered to the sender’s address which wasn’t happen)
4. When I went to collect my courier from Bangalore office within working hours(7:30pm), I was told to come in the morning so that one madam will give me the courier because she is having keys for that ( I think it should be mentioned somewhere that these services will be not be available after 5 pm as your madam will not be available)
5. When I asked the same person to keep my courier outside so that I can come and collect after 5 pm from the office. He told he has so many work and he can’t do this ( if this person has so many work other than courier management why do you keep such person for courier services)
6. With all above points, themis person is very rude and manner less, he doesn’t know how to talk to a woman and how to talk to his customer.
7. If my courier is misplaced then I will never suggest dtdc courier to anyone in my life. I wish I would’ve send it through some other courier

Regards,
Surabhi

This tracking number Z59294145 didn't delivered to me but the DTDC tracking is showing the status as "Successfully Delivered".

I dont know to whome DTDC guys delivered my parcel. this is a cloth which sent form my manufacture.. I would like to file a case against DTDC Siliguri branches.

Kindly resolve my issue as soon as possible.

Trk Z59294145

I have couriered my Product through DTDC on 2nd of July, 2017 which was to be couriered in Palwal. As, it is very much important product for me to delivered it on next day. But after checking the status after 4 days, its showing it is on the way to Hyderabad. And I am suffering from the loss of Rs. 1 Crore against this courier from my company. It was to be delivered from Delhi to Palwal Haryana. I will go through Legal today itself if you are not delivering my product back today itself.

DTDC Tracking number D44218189 showing status "receiver refused delivery"
all my address, contact details are accurate.
I haven't received any call but my Tracking number D44218189 is with status "receiver refused delivery" very worst service provided by DTCD.

much dis pointed with DTDC service. Many customer are facing this issue with DTDC Courier

Consignment no.: V[protected]type: documents)
Delivery details: premium
Dispached Date: 2/07/18

Sir,
The documents are yet to be delivered on 6/07/18 which was supposed to be delivered on 2/07/18.
I've gone through way too much of inconvenience so plz look into the matter and get it delivered ASAP. Preferably before 8/07/18.
This also calls for a compensation as the consignment charges were on the basis of delivery time which, in turn, the agent have turned out to be a defaulter in.

P.S.: copy of receipt attached.

This is regarding consignment A41320413. We have not received the courier and the tracking status shows that the courier reached the Hyderabad hub on June 23. The last status update is on June 26 that the courier is at Balanagar facility. We tried the customer care numbers but no one received the call. So, on June 29 we went to Balanagar facility and checked. They informed that they do not have the courier and also they did not know where...

I have booked a parcel from kurnool (Ap) to mysuru (Karnataka) - 1 kg item, on 02/07/2018. But it have not yet reached the destination.
Booked for
Gnandev kshirsagar, 13 th cross, virbhadreswara nilaya, opp. Sopur basappa hospital, bannur main road, yaraganahalli, mysure - 570029.
Mobile no. [protected] (Sai shivani) and [protected] (Kshirsagar)

Docket no. H81675537

I have paid rs.200/- for courier charges.

When it will reach mysuru. No body is effectively giving correct status.

No is not much use in your tracking.

Parcels keep lying at courier centres neither do they call the party to pick nor do they deliver! Pathetic useless service! Worst courier service! No numbers no contact info where to call what to do! They manually enter misleading information uj the tracking screen! Hundred times called them to deliver parcels and they saybthey dojt have courier guys or the staff is just negligent! They lost my parcel wortg 600 rs in the past inspite of several complaints they didnot deliver nor did they tell me where did my parcel go! The way dtdc works it seems parcels vanish in thin air! Docket numbers - z66004916, z66004914, z63834768, z49705131, z49764230! Attatching tracking details that mark the packets delivered and they are showed delivered to their courier centres not to the receiver!! None of them have been delivered! Misleading/incorrect info updated - receiver shifted/delivered/not at home/etc etc etc.. They can not be trusted at all! They are just fooling around doing nothing! You may reach me at [protected], [protected]@yahoo.com i just want them to be delivered or claim the amount

The consignment booked under the docket number D44046771 by consel India marketing Chennai to Annai Agencies Coimbatore on 02.07.2018 is not delivered till date. We need the exact reason and compensation for the delay delivery. since our committed date is prolonged to our customer. The debit note raised by our customer should be borne by DTDC courier, Coimbatore.

Chi this dtdc is worst service I ever met. I am doing business and I use to send all the couriers through dtdc but ur courier boy didn't gave the parcel to customer and given that parcel to watchmen.
And now the watchmen was not available he went off without giving the parcel to customer. And now who is responsible for the parcel.
Courier boy should give the parcel to customer right and have to take signature from the customer. If the customer was not available and instructs the boy to give the parcel to watchmen then he can give. Without any instructions r information how he gives the parcel to watchmen. It's a worth of 5000. Who will give that money. U r courier boy.
If I didn't got any reply from your side I will go to higher actions
My num is [protected]
Courier boy num is +[protected]

Was to receive translated papers from indo german chamber of commerce bangalore, dtdc pod no. B55437915, shipped on 25th june 2018 to the address :west metro apartment block e flat no 206 chandanagar, hyderabad near chandanagar police station telengana pin : 500050 phone no : [protected] no one from the dtdc hyderabad is picking up the call or replying back about the status. These guys are not taking any responsibility of informing the customer. Its a harassment and torture as they are asking me to collect from the office which no one know from where.

I make a courier from indore to mumbai,
on 29 june, on 2nd july they update status that invalid address. but is it there duty to call respected person if address not found but they didn't call and who will bear this loss this is urgent courier thats why we use dtdc, else we can use speed post,

what a ### services.
not respond and we call them so they give new number each time,
docket num M65735687

im paresh porwal [protected], [protected]

My partner sent a courier to my address at 20th jun-18( Vijayawada to Pochampally-508284) but still now I am not received my courier. I went to malaket branch also and I tried so many calls to same branch & begumpet branch but no one responded. This courier very important to me, This is very bad situation and worst service in my life. 12days completed but no one response please help me.
Thanks to you

I had a parcel to be received through dtdc within 2 to 3 working days. Because it was speed post and the parcel was posted on 25th june 2018. But i got the parcel on 30th of june as a normal working delivery. I spoke to one of the worker and they said, if the parcel is not in time or on expected date, they will refund. But i did not get the refund and also no explanation for the delay.
I want to complain about this courier company for ruining my day and time. I tried to contact customer care, the number is 33004444 and state should be added. But there is no response and atleast the number is not correct. If that number is not working, why they should put on their website. It's really waste of time.
I really don't know why it took so long from guntur to belgaum.

Dtdc awb no. V[protected] jaipur to delhi dt.28/6/2018
Dtdc plus for urgent delivery between 2 to 5pm on 29th june 2018 as committed.

We have sent a document, which was missed to submit for export consignment today flight. Due to urgency we have sent through dtdc plus mode which was suggested as confirmed delivery between 2 to 5pm next day. But could not delivered.

When we checked with the dtdc agent, he told, the packet has reached delhi but it was not open due to late delivery, hopefully it will delivery tomorrow.

We need urgent attention and quick delivery at the below igi airport address.

.
Now urgent delivery need at below address.
Flexi world logistics pvt. Ltd.
Khasra no. 434, westend greens,
Farm house road, near nh-8, rangpuri,
I. G. I. Airport, new delhi 110037
Landmark - back side of shiv murti.

Quick resolution needed.

Best regards,
Nagendra naruka
+91 [protected]
Dharti craft, jaipur

My consignment number is d42786434
Materials reach dtdc office gooty on[protected]
I checked online status it was showing materials delivered on[protected].
I booked a complaint in online case no.11736934. There no response.
Again i booked a complaint in online case no. 11753197. There no response.
I spoken to mr. Tulasiram hyderabad. He gave a number kurnool branch manager. I spoken to him but still not yet solved the problem.

Finally i desided to file the complaint in police station. I have a copy of online status.

I gave my office address for the delivery of one consignment. They delivery person is such unprofessional without contacting me/Office reception, they directly updated the delivery status as "Not Delivered(DOOR/OFFICE CLOSED)". After raising a complain also there is no response.
Tracking Number: X25016471
Complain Number: 11764889.

I need the shipment by EOD as it is Urgent. But no response from the courier team. This is sheet unprofessional.