DTDC Courier & Cargo Complaints & Reviews

Dear sir i am gyanendra kumar samal i had posted a very important courier from hyderabad to kolkatta, they had assured me it will be delivered within 2 days but its already 8 days it has not been delivered. I tried to get in touch with customer care but no response from their side. When i tracked by consignment it says it delivered successfully, so visited the dtdc lake view branch, kolkatta which was showing as the last destination, but the people over there responding very carelessly. My consignment no. H08163566. Its a very important packet for me please help an urgent basis.

H08532405 this courier started on 4th june and till now i haven't received and no updates to me.
Please share any info on this immediately. From past three days i'm checking the status and there is no change i have seen yet. Didn't received any status and please share me the updates with when can i expect the courier will reach to me.
Thanks for your quick service.

I have to receive some important document from chandrapur, booked on 08/06/2018 @ 11.30 am having tracking no: m65690617.
The document reached mumbai on 09/06/2018 but not yet received till 11/06/2018, the document shows out for delivery @ 11.21 am and my office is near by 15 mints from dtdc office but till 3.30 pm not delivered
Please update asap.

My courier dispatched on jun6th 2018 from mumbai to delhi - chatterpur (110074) through dtdc and my consignment number is m65068677..
But the courier is not dispatched.. Its showing out of delivery status for the past 3 days... Its in delhi then y its not delivered yet.. If we cal the respective numbers they are not responsing properly.. Pls make a note and do the needful.

From
Kirthivijay
[protected]

Hi team,
I had bought a mobile phone from amazon and since the vendor sent the wrong color of the phone i had to return it back to the vendor myself and i had used dtdc for this. I had sent that on the 16th of may 2018 and later after 2 weeks i came to know that dtdc has lost the package.

I just sent a claim form filled with also a cover letter asking for a complete refund of the product that i had shipped. The dtdc vendor here in bangalore tells me that i will not get the full refund but only some parts of the money. Adding to the problem the local dtdc vendor states that the collection guy had put a wrong value of the product and so on. But i dont see any wrong value put on the tracking slip. Iam totally disappointed with the way things have been handled and i used dtdc as its reputed and reliable.

Its too early for me raise this complaint but i felt i should send it now anyway before the claim form reaches you. It would be great if you all help me with a full refund cause it was a gift for my mom and all this chaos has happened from your company.

Tracking id is v46027040
Shipping date: 16/may/2018
My expectations: full refund as mentioned on the invoice.
Contact number: [protected]

My name is k. Murali krishna my contact no. [protected]. I had sent an urgent consignment to my friend at kayalpatnam tuticorin. I booked the parcel at nungambakkam chennai on 4th june2018. When i tracked the consignment it has reached the destination town on 5th june2018 and the same was handed to the delivery agent on the same day as the tracking shows the product was out for delivery. But i wish to say that the consignment reached the concern party on 8th of june 2018. When i question why the product was delayed dtdc customer service sends me the delivery report of the consignment and no more explanation regarding late delivery. The concern party left india on 7th of june night. What is the use of sending a consignment believing that the consignment will reach the concern party's on time. This is a very bad attitude by dtdc couriers & cargo. I am most displeased with the delivery of consignment and the attitude of dtdc couriers when i approach them when there is a issue in delivery. Normally couriers will take 48hrs to deliver a consignment to the specified destination above. This matter should be taken seriously and actions should be taken against dtdc couriers and cargo.

Sir,
On 12/05/2018, i sent a packet to naresh kumar m kiri, railway station road, deyodar, gujarat vide no. H08167084 through dtdc courriers, maintained by a. Krishna, branch manager, plot no. 4, nethaji nagar x roads, kapura, r. R. Dist, 500062. Code hf1799. Tracking shows delivered successfully. Courier acknowledged by vinu bhai on 16/05/2018. To my surprise, i received a call from courrier office that the packet returned.in the circumstances stated above, i request u to look into the matter and and refund the amount as the purpose of sending not fulfilled.
Sincerely yours, hyderabad,
C v subbarao. 09/06/2018.

Sir/madam,
I have sent a parcel, a book, from chunabhatti, mumbai india to luminous books
B.2/225, d-1 bhadhaini (Near sbi, assi)
Varanasi, uttarakhand pradesh
221001
Parcel sent through dtdc courier services. It has been over 3 weeks and the parcel hasn't reached. They give frivolous excuses saying it might have gone to lucknow instead of varanasi. How can they expect us to accept such ridiculous excuses?
A complaint has been placed and the number given is 11512670.
The book is a dummy copy of a book about to be published and has a number of editorial changes carried out.
In case of loss, i shall have no option but to sue dtdc courier services in the consumer court.

Ms. V. V. Tulzapurkar

Case#11492562, subject:re: re : 9/5/18 sent courier from coimbatore to chitoor not received. Consignment no. C82468196

Sir

I had booked a document at your saravanampatti office on 9/5/18 to chittoor.

Consignment no. C82468196

Despite several follow up the courier has not reached our at chittoor. Your staff have been completely clueless and shows a fake signature saying the courier has despatched.

Our granite factory at chittoor functions 24*7 and our staff are always available to receive courier.

Please investigate and trace my courier sent on 9/5/18. It's almost 1 month and due to inefficient service my documents have not yet reached out factory!!!

My subsequent mails to their customer care is not responded and the case#11492562 is yet to be attended.

Thanks

Anbarasu natarajan
Gm, the chittoor granites
[protected].

Dear sir, I sent courier on 5/6/2018 Agra to haldwani ( nainital). but till date courier is not received at given address. as per your tracking status till date courier at Haridwar. docket no. Z63213517. kindly resolve this issue early as possible. regards. Vivek TIWARI 34- B KESHAV KUNJ PRATAPNAGAR AGRA. mobile no. [protected].
I am also attaching tracking status screen shot.

Very important docs send to dtdc corrier as on 18/5/2018, send to channai but still not delivered or not return to me pod no: b53411159. Details are not give to me, executive ask c no. [protected] irrespective answer please take him action and track my corrier docs
Thanks and regards
Gurubasappagouda
Sales officer raichur
Hdfc bank ltd raichur
C. No:[protected]

Dear sir/ madam,

This is to inform you that, i have done the courier from ranchi to odisha through dtdc courier & my tracking number is k03732206. It's laying in cuttack facility center from 31st may'2018, but still its is being there, not even move for delivere. I tried to call the such centre mostly but no body neither answer the my call nor sending for deliver.

This is the important document which need very urgent, so that i have sent through dtdc courier.

Please resolve the matter at the earliest. My contact no. Is [protected]

Hello
I made a fastest booking plus for my package from aligarh to noida and that contain something important documents as i did not receive it yet and i also contacted ghaziabad collection office but they are not replying well about my package even they don't know where it is,
I have a very negative impression about this behavior and planning to go consumer cort with media coverage about your collection offices in delhi ncr please do needfull for my shipment and that awb no is - - v45777362

Very important docs send from Raichur to Channai for DTDC Corrier as on 18/5/2018, send to channai but still not delivered or not return to me, POD No: B53411159. Details are not give to me, executive ask irrespective answer please take him action and track my Corrier docs
Thanks and regards
Gurubasappagouda
Sales officer Raichur
HDFC bank ltd Raichur
C.No : [protected]

Dear sir/mam

Consignment no. Z62724531 from dharuhera to mandideep booking date 28 may 2018 is not arrived on the destination which shows incorrect address, and then i call the mandideep branch but they dont give me the correct information or tracking, i suffers alot from this the courier contain most urgent documents please help me now to get me tracking of my courier. I face heavy loss per day due to dtdc service. If there is problem in address or anything dtdc have to return the courier but today is 11th day after booking. I want my courier urgently. Please help me immidiately

Resp sir
I have booked consignment from nizamabad sunday 3 june time 20 :19 hrs tracking number h08516080 first forward to wrong destination hydrabad second day 3rd day move to mumbai 4th day pune i call to customer representative tomorrow 6 jun customer care need a complaint his complaint number are 11572998 but not resolve packet contain life savings drug's pls help me iam very upset pls update soon.

I madhu sudhanarao send a cover from vijayawada on 4/6/2018 with no h81605290 to fl no:b308, surya towers, kothaguda, near hytex, hyd. Phone no:[protected] sreeram chowdary.
*still the cover not reached
*it is important cover having application
*last date application should reach today
*take immediate action otherwise my daughter will be lost join in college

I have send one consignment no. K10660036from tezpur assam on 28th may 2018 to srm university amaravati, andhra pradesh but as per tracking it is in dtdc mangalagiri ap from 1st june 2018 with delivery to the concern party. It is a very important document and if it is not reached before 10th june 2018 i may lose a very big amount. Therefore please do the needful at the earliest please

My party had courier my parcel on 26/5/2018 through dtdc and my consignment number is c83092185.

I waited for my parcel for more than 4days and then i tracked my courier online and there was no status of the same. I contacted dtdc customer care and no one answered my call. I had no other option apart from tracking down the courier manually by visiting each and every dtdc office in ahmedabad. I found my courier which was totally torn and my name and address was hardly been visible and i found my courier after 6days.

I am very disappointed with the services that you provided. Authority should surely look into the matter and do let me know what outcomes or changes your management is taking.

Waiting for your prompt service on the same.

Regards,
Chacha mahendra
[protected]@yahoo.com

B55412222, My consignment was not delivered on Friday. Another attempt was not made on Saturday 2nd june to deliver the consignment.When i called the customer care, they have directed me to wrong person first and later another person had ended up my call abruptly. Such a worst courier service and irresponsible customer care. We wait for person to pickup call for 15-30 mins and they end the call abruptly with out answering.