DTDC Courier & Cargo Complaints & Reviews

Very important docs send from Raichur to Channai for DTDC Corrier as on 18/5/2018, send to channai but still not delivered or not return to me, POD No: B53411159. Details are not give to me, executive ask irrespective answer please take him action and track my Corrier docs
Thanks and regards
Gurubasappagouda
Sales officer Raichur
HDFC bank ltd Raichur
C.No : [protected]

Dear sir/mam

Consignment no. Z62724531 from dharuhera to mandideep booking date 28 may 2018 is not arrived on the destination which shows incorrect address, and then i call the mandideep branch but they dont give me the correct information or tracking, i suffers alot from this the courier contain most urgent documents please help me now to get me tracking of my courier. I face heavy loss per day due to dtdc service. If there is problem in address or anything dtdc have to return the courier but today is 11th day after booking. I want my courier urgently. Please help me immidiately

Resp sir
I have booked consignment from nizamabad sunday 3 june time 20 :19 hrs tracking number h08516080 first forward to wrong destination hydrabad second day 3rd day move to mumbai 4th day pune i call to customer representative tomorrow 6 jun customer care need a complaint his complaint number are 11572998 but not resolve packet contain life savings drug's pls help me iam very upset pls update soon.

I madhu sudhanarao send a cover from vijayawada on 4/6/2018 with no h81605290 to fl no:b308, surya towers, kothaguda, near hytex, hyd. Phone no:[protected] sreeram chowdary.
*still the cover not reached
*it is important cover having application
*last date application should reach today
*take immediate action otherwise my daughter will be lost join in college

I have send one consignment no. K10660036from tezpur assam on 28th may 2018 to srm university amaravati, andhra pradesh but as per tracking it is in dtdc mangalagiri ap from 1st june 2018 with delivery to the concern party. It is a very important document and if it is not reached before 10th june 2018 i may lose a very big amount. Therefore please do the needful at the earliest please

My party had courier my parcel on 26/5/2018 through dtdc and my consignment number is c83092185.

I waited for my parcel for more than 4days and then i tracked my courier online and there was no status of the same. I contacted dtdc customer care and no one answered my call. I had no other option apart from tracking down the courier manually by visiting each and every dtdc office in ahmedabad. I found my courier which was totally torn and my name and address was hardly been visible and i found my courier after 6days.

I am very disappointed with the services that you provided. Authority should surely look into the matter and do let me know what outcomes or changes your management is taking.

Waiting for your prompt service on the same.

Regards,
Chacha mahendra
[protected]@yahoo.com

B55412222, My consignment was not delivered on Friday. Another attempt was not made on Saturday 2nd june to deliver the consignment.When i called the customer care, they have directed me to wrong person first and later another person had ended up my call abruptly. Such a worst courier service and irresponsible customer care. We wait for person to pickup call for 15-30 mins and they end the call abruptly with out answering.

This is the worst courier service i had ever seen. It has been almost 2 weeks i had received a call from dtdc that i got a courier but till now i didn't receive that. They are very lazy and negligent people. Even the regional centre won't respond in phone. No one will pick the phone. Please don't use this service. You will loose your valuable documents.

Consignment no : d43242626
I have one consignment of my books with above number booked from muzafarnagar to pune with express delivery 150 rs per kg and it was weighing as 7.5 kg and fast because it’s urgently required.

While checking online status it’s says wrong address and incorrect address and delivery was tried for three days and it failed.
While visiting as dtdc godown at pune thatawade person there replied me for wrong status and failed delivery as “sir ji kabhi kabh delivery boy masti main likh dete hai wrong status and courier nahi dete due to their personal plan”


I just want to ask one question does these types of answ are the solution of these issue. Does their masti and personal plan would impact our courier delivery when it urgently required.

Seriously dtdc a brand in courier service doesn’t deserve amount which they ask and their fake promises and commitments.

I wish this wouldn’t happen with anyone again who is in real need for their courier.

I have booked a dtdc consignment at dhenkanal, (Odisha) branch hardly of 10-20gm on 31st may around 10-11hr. They charged 389 rupees for that and told to reach the destination on monday (04th june).
I have continuously followed up with the tracking status but till now the consignment showing invalid & no status. Talked with branch and they told it have been already dispatched.

Consignment no. — v47363390
Destination — jamnagar (Gujarat) -361142
Origin — dhenkanal (Odisha).

Customer care team not picked up the phone and if picked up wrongly, they told contact to branch. Also mail to the customer care support but they did not response. Bhubaneswar customer care number showing mobile number of 9 digits.
So only customer harassment by this courier.

I have booked some important documents from nagpur to jabalpur on 30th may afternoon through dtdc plus service sonas to deliver in 24 to 30 hours but surprisingly they have not delivered it till 2nd june also.
I booked it through dtdc owned outlet at swawlambinagar nagpur hence visited 2nd june afternoon to find the status then they told that the concern person has to collect from there jabalpur office personally. And then i told the person to collect it. When i asked about refund of money as per there norms they have not refunded money also not got proper response from the dtdc staff...
Which shows that they are cheating the customers and making money in the name of dtdc plus service. They charged 310 rs and delivered it in 4 days that too after my followup
If i would have send it by normal local courier also they might have delivered in 100 rs within 3 days..

Worst service of dtdc...
Suggest everyone not to rely dtdc for your important documents

They are just cheating

Regards
Ajay kumar
Nagpur

Tracking number a41212555
This suppose to be reached to malappuram ponnani (Pincode-, 679583) booked from surat. Dtdc tracking system it shows destination as cannanore (Pincode 670001)
The actual address given was as below,
To,
Mehjabin. A
D/o abdhuljabbar
Aliyamakanakath house
Ponnani near
Valiyajaram
Pincode 679583
Malappuram
Ph [protected]

Kindly resolve at the earliest, this parcel is booked today 2/6/2018

We handovered unpacked tv to dtdc person for air courier to gurgaon on 16th may, after so many followup we received courier on 02june 2018. After receipt of courier we find packing is non standard and after removing packing tv is found cracked and corner damaged.
In between we have made several follow ups with the concerned dtdc courier collection agent me. Rajiv - panvelas the courier is not received them he told due to proper packing it is getting delayed.
After calling concern sender, he is not ready to take the responsibility.
Now as the courier is send on the basis of dtdc reputation we are filing full compensation claim on declared amount.

First of all i wanted my item before 30th may. Secondly after the item reached my area it was delivered to the wrong person. Now finally when i received the item, it was already tampered. Dtdc is the worst courier service. You better shut down your courier services. I will never recommend anyone to use your services. I think your delivery boy is drunk. I even told him the name of the person who will receive the courier and explained him the area where and how to come, but all my efforts turned vain. Do not hire such people who do not have any information about their own area. Dtdc sucks. My dtdc courier tracking id was m67069640.

My consignment is returned from receiver address dtdc office in sushant lok gurgaon haryana just because they don't want to deliver it to receiver address. They expected consignee to come to their office to collect. They also say that edible items like fish and meat is prohibited, but they forgot that dtdc they themselves packed those prohibited items at their dtdc office. If we have to physically go and collect then why we are wasting good money on courier service. They are not picking calls as well. I want strict action to be taken against dtdc franchise in sushant lok gurgaon. My consignment no is d42963990. I believe dtdc would hear me and take strick actions against whomsover so careless and customer non friendly staff. I expect parcel to be delivered to receiver address. I am very much close to taking help from legal department.

Courier to me was booked from chandigarh by mr mandeep singh on 28 may 2018 for my address at pune with premium day definite delivery with guaranteed delivery in 24 hrs. The consignment had a very important cloth to reach to me by 29 may 18 for a urgent occasion. However when i checked with dtdc near me they said it has not come. On 30 morning also they said it has not come. After repeated calls, in afternoon the courier office accepted that your courier has already come yesterday and asked me to collect from the office instead of delivering at my home. It was so painful to hear such idiotic response from the courier showing how unprofessional attitude the dtdc staff is having at ghorpadi branch. Such irresponsible behaviour can not be tolerated by any officiel as well as person.
I urgently desire that strict action should be taken against the defaulter so that they do not repeat such disastrous mistakes in future.
Moreever the charges for the day definite delivery service were charged 4 times more and later service has been provided so useless that the entire effort and planning has gone waste.

My consignment is not yet delivered and it has been 7 days from the date of booking.
The response i get on email complaint is - your case 11519353 has been closed with status gec/scs/dotzot/intl query

This status doesnt make any sense and the team is not sharing the date of delivery yet and not even what is the status. Whether the shipment is lost, still with the vendor or the location.

Dtdc have not published any escalation hierarchy in their website not any email id apart from generic customersupport id.
We always talk about govt services, but indian postal services have all this information on the website. Govt need to regulate these private vendors strictly.

Hi,
We were suppose to get a courier from dtdc courier. Our tracking no: c83097057
On 29 may, we received a message that the courier is delivered when we were out of home. We checked with security and watchman but they said that no courier was delivered to them. But, when checked online, it said that its been delivered to security guard whose name is "ssin". For sure, we don't have any one with that name. Neither the website said about any contact number. We are surprised to see such negligence from such big courier company people. We are even unaware who is that dtdc guy who delivered and neither we have any contact no. The worst thing is when we called the customer care of hyderabad, there is no one to pick up our call. It was just ringing. Request you to please help is getting our courier. Thankyou

Tracking number v44707738

Dear dtdc services,
Please explain and provide me all necessary information why my courier not delivered to my destination address :-

The address was so simple mentioned on the envelop/as i confirmed to bank they said no courier received to bank :-

Federal bank
Branch: lucknow / vikas nagar
C2/78, vikas nagarmama chourahavikas nagar, lucknow, uttar pradesh 226022
City: lucknow
District: lucknow
State: uttar pradesh
Contact:
[protected]@federalbank.co.in
Please provide the reasons and necessary action for not delivering the consignment to the address.

As on 17/5/18 the package was handed over to dtdc office for shipment to yamunanagr as on 19/5/18 it was delivered to yamunagar franchise and i havent recived the package and still waiting for package as on online staus its already delivered how great services are providd i am regulary visiting office on daily basis they are not supporting and even not know how to behave what i can do the package contain a temporary registration certificate per day 25000/- as a fine is implemented for late delivery of this official and urgent document who gonna bear this loss for this irresponsible service