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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 342

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T
tahriayaan26
from Bengaluru, Karnataka
May 3, 2018
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Address: 560037
Website: www.dtdc.in

Hello,
I sent a courier on 19/04/2018 to chennai from bengaluru. Booking id : b50680726. The office person informed me that it will be delivered in 3 days. It's been 2 weeks, it has not been delivered.in the beginning, the office person is told that it will be delivered. Since last ten days, i am going to his office again and again. Now he's telling that it's missed. The courier is not registered and not showing any tracking details. Even i went to godown to search for it, the godown in mahadevapura are also not responding and blaming the branch office. Please tryto find it as it was so much important for me.
Thanking you.

Office address: dtdc courier service, anand nagar aswath nagar, marathahalli, tel: 65334666
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    T
    T tukaram
    from Tadepallegudem, Andhra Pradesh
    May 2, 2018
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    Address: Hyderabad, Andhra Pradesh, 500036

    I dispatch my items tracking I'd D42460111 on 02/04/2018 from Delhi to Hyderabad by air becose it's very urgent my items is coming in Hyderabad morning on 04/04/2018 but I wait full day I didn't got my items so why u late delivery and why not responding any customer care number or any persons this is vest and very irresponsible company staff I hurt
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Consignment Number DTDC : C82433069.

    Coimbatore to Chennai

    We are still waiting for the product. But when we called the courier service we got the reply like the product has been delivered. But we never received it.

    Need clarification and the product back.

    customer service is bad and irresponsible - Comment #3086253 - Image #0
    Am nipun vadgama from rajkot, gujarat. My very important document of insurance didn't reached me since 15th march 2018. Insurance company send this document in dtdc and the awb no. M48465147.
    I inquire here at your registered office. They said this parcel is returned. I asked the reason of returning. But didn't received any positive response.
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      M
      mayabhaskery
      from Ernakulam, Kerala
      May 2, 2018
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      Address: Ernakulam, Kerala, 682032

      Dear sir,

      We had sent surgical items through the dtdc courier vennala branch to almas hospital, malappuram, ph[protected], kerala-676503 as per airway bill no. R25491895 on 15th april, 2017

      We contacted both the despatching and receiving offices simultaneously during july, 2017, august, 2017 as the hospital people reported the same undelivered. We could not trace the same on your online tracking system.

      Please do the needful for providing us with a reply regarding the consignment whether the same has been supplied to the addressee or returned to the origin. (We did not receive the same back)
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        R
        RINNI KAPOOR
        from Kerur, Karnataka
        May 1, 2018
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        Address: Lucknow, Uttar Pradesh, 226005

        Hi team,
        As per request, details are mentioned below which will help you in further investigation -
        Date -11/4/2018
        Address from where courier was sent-aryan associates
        Authorised channel partner-dtdc courier & cargo ltd.
        Shop no.4, chauhan complex, ramgarh colony, opp. Cms
        Auditorium, krishna nagar, lucknow.

        Courier suppose to reach kochi
        Address-snv sadnam ladies hostel, kakkanad, 682030.

        Kindly check why i haven't received my courier yet and also if you guys will say that this is not interconnected with your company then take action againt them, because they are taking courier assignment on your company name as a partner and providing duplicate slips. They have provided slip in the name of dtdc.
        Investigate and get back to me. Anyways i will complaint further i[censored] guys cant resolve.

        Above mail i have marked to dtdc and other mails too related to this but they are not ready to help. My rudraksh cost is 4000 plus 310 for courier charges. We visited their store several times now they are telling they have misplaced and nothing they are doing to resolve. I want my money back along with the compensation for the trouble.
        Kindly resolve otherwise i will reach to consumer form. Actually your company is stealing things and fraud.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        May 01, 2018
        Updated by RINNI KAPOOR
        This was the receipt that has been provided to us.

        May 01, 2018
        Updated by RINNI KAPOOR
        I have been complaining for so long still no reply and even if they are replying but not ready to resolve my issue .I don't understand howcome they have misplaced courier and still we are trying to connect with them via email as well as going to their company's franchise but there is no response .There should be some way to complaint against these kind of fraudster without reaching consumer form.
        I choose DTDC courier service to send a courier from cochin to Bangalore, sent on 26th aprl 2018 but it has not delivered to the party till 3rd may. i contacted the dtdc office and sent a mail. But they told it has delivered. To whom they delivered?? no idea.It was wrong decision to choose DTDC courier service..

        courier not received - Comment #3086223 - Image #0
        Delivery boys do not call consignees before delivery, if door is locked they do not leave a note with contact numbet.DTDC Egmore's telephones do not work the mobile calls are unanswered
        Consignees are sent on a wild goose chase by your delivery points.
        This is my ecperience since the last 5 years !!
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          V
          Venki Vt
          from Chennai, Tamil Nadu
          May 1, 2018
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          Address: Bangalore, Karnataka, 572214
          Website: www.dtdc.in

          I have booked a courier to postal code 572214 from a dtdc courier service which is located in sahakaranagar herbal bangalore on 27 with consignment number v45467318. For 1 day delivery they charged 200rs with dtdc plus service and even after 4 days they have not delivered my courier and now they are telling that we don't have a service to that destination. While booking they told they have service to that postal code and now they are not even responding to any phone calls...
          +1 photos
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            M
            Multifi
            from Gurgaon, Haryana
            May 1, 2018
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            Address: New Delhi, Delhi, 110019
            Website: www.dtdc.com

            We had courier few documents on 30th april 2018 and rates already decided but suddenly they wants extra charges and we had questing them so the one men of dtdc they shouting and using abusing language for our female staff and said...
            'jinse complaint karni hai kar lo '

            Nehru place branch address
            B-3, shakuntala apartments-59, nehru place, delhi - 110019,
            Near syndicate bank

            And i have attached images and that man picture. And i also have recording
            +3 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              Z
              Zini Dugal
              from Chandigarh, Chandigarh
              May 1, 2018
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              Address: Chandigarh, Chandigarh, 160009
              Website: Sector 8 chandigarh

              I had sent a parcel on 24th april to mumbai. Awb no. Z58740331. I am very sorry to say that till date my parcel has not been delieverd and neither i am getting proper respond from your office. And i would like to mention here that your mumbai office staff has been very rude over the phone. I am old customer of yours and after this traumatic experience i have no plans of continuing with dtdc courier. I[censored] are unable to deliever my parcel kindly return it back to me asap. If i am further harassed like this you leave me with no option but to take you to the consumer court.
              Zini dugal
              [protected]
              Chandigarh
              +1 photos
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Your service is very bad close your company immediately

              H07815880
              This consignment booked from Noida Sec-61 is yet to be delivered.

              Address of Delivery is

              V.S.Krishnan
              Ganga Florentina
              NIBM Annexe
              (Near Raheja Vistas phase 3)
              Pune 411060

              Mob [protected]
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                V
                vbizz
                from Pune, Maharashtra
                Apr 30, 2018
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                My shipment is for pune to mumbai. Second it was marked as out for delivery on tracker and then there was no update for two days. Once i enquired got to k ow shipmwnt is marked as lost and no one knows where is it. Everyone was just guessing that how package can be lost.
                I was told then to wait to 2 to 3 days it will be delivered.

                I waited and then shockingly i saw an update on dtdc tracker for package being delivered with a backdate of past week. Showing fake delivery time in theri website wheras it was not yet delivered.

                Dont trust dtdc for timely delivery. Look for other options.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  Vikas369
                  from Ahmadnagar, Maharashtra
                  Apr 30, 2018
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                  Address: Pune, Maharashtra, 411046

                  Respected Sir,
                  My courier was sent to Uttrakhand from Pune in Emergency Case but is not reached till date.They had taken Extra fees for emergency Delivery But not reach till now.It has been & days from delivery.
                  Delivery Date:- 24/04/2018
                  AWB Number:- D41885894
                  I had posted this Courier From DTDC MarketYard Branch, Pune But now they are Not attending a Phone call.It was a very emergency Courier which I had sent but now 7 days have gone, my cash was already taken.Online tracking is showing that it has reached Delhi hub.Till now.
                  Please Do Something As fast as possible.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Apr 30, 2018
                  Updated by Vikas369
                  Respected Sir,
                  My courier was sent to Uttrakhand from Pune in Emergency Case but is not reached till date.They had taken Extra fees for emergency Delivery But not reach till now.It has been & days from delivery.
                  Delivery Date:- 24/04/2018
                  AWB Number:- D41885894
                  I had posted this Courier From DTDC MarketYard Branch, Pune But now they are Not attending a Phone call.It was a very emergency Courier which I had sent but now 7 days have gone, my cash was already taken.Online tracking is showing that it has reached Delhi hub.Till now.
                  Please Do Something As fast as possible.

                  My phone no [protected]
                  I sent my item to Delhi location but it is delivered to Gorakhpur I am facing such issue because of your wrong delivery location please help me in thisi tried to contact but I am not getting any answer please help me to get my proper delivery location

                  my courier has not reach the destination - Comment #3082786 - Image #0
                  My parcel consignment no. Z59108288 has is not yet delivered as promised by them that delivery will be made the next day.nobody is picking my call neither the shop from where i have packed my parcel nor the destination office kanpur.dtdc is worst now due the services working like a government slow process.
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                    D
                    deepakjha1212
                    from Bengaluru, Karnataka
                    Apr 28, 2018
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                    Address: 560066
                    Website: www.dtdc.in

                    My consignment hasn't arrived in 15 days. It was booked in delhi on 14th april and was to be couriered to bangalore. The company which booked this courier is not picking up my call. The customer care service of dtdc is also unavailable. Not even replying to my email.

                    Would like dtdc to immediately update me the status along with the date by when it is going to get delivered.
                    +2 photos
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                      O
                      Orugonda Priya
                      from Hyderabad, Telangana
                      Apr 28, 2018
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                      Address: Warangal, Andhra Pradesh, 506002
                      Website: www.dtdccourier.com

                      My relatives couriered 2 dresses and 2 nallapusala golusu but i received 1 dress and 1 nallapusala golusu when we asked courier persons they were telling what they sended we gave that only no one is responding the cost for dress and nallapusala golusu were high and it is in same weight when it got received but sender courier and received courier are saying its not our mistake
                      +2 photos
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        A
                        anubhav.kumar42
                        from Gagret, Himachal Pradesh
                        Apr 28, 2018
                        Resolved
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                        Resolved

                        I ordered a product from armaf.in they shipped the order from ahmedabad to kangra on[protected] by dtdc courier service of consignment number a40707881. Seven days later i tracked my package on dtdc website but it shows the package was delivered but actually it wasn't deliver to me. So where is my package dtdc.? And how much it takes times for delivering that package.
                        +1 photos
                        May 4, 2018
                        Complaint marked as Resolved 
                        Courier boy never calls you. It's yours product then its your headache. Worst customer care experience. DTDC never responds to yours emails.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Apr 27, 2018
                        pankaj kr borah's response
                        Delivered not successfully

                        K10207378, sai raj Foot wear D general store, vill- Ghot goan, post- ghot camp, MIDC Toluja, dist- Raiged (Panvel) Pin- 410208, ph-[protected]/ [protected], (Delivered not successfully)

                        package not delivered (a40707881) - Comment #3082776 - Image #0
                        Please Complaint to

                        DTDC CEO Subhasish Chakraborty E-Mail
                        [protected]@dtdc.com
                        [protected]@dtdc.com
                        [protected]@dtdcexp.com
                        [protected]@dtdc.com


                        DTDC Director & Borad Member Head Suresh Bansal E-Mail
                        [protected]@dtdc.com
                        [protected]@gmail.com
                        [protected]@dtdcexp.com
                        s.[protected]@dtdc.com
                        [protected]@dtdc.com
                        suresh.[protected]@dtdc.com
                        [protected]@dtdc.com
                        [protected]@dtdc.com
                        [protected]@dtdc.com
                        [protected]@dtdc.com


                        DTDC Executive Director Abhishek Chakraborty E-Mail
                        [protected]@dtdc.com
                        [protected]@dtdc.com

                        DTDC AVP Tushar Kudalkar E-Mail
                        [protected]@dtdc.com
                        [protected]@dtdc.com
                        [protected]@dtdc.com
                        [protected]@dtdc.com
                        [protected]@dtdc.com
                        [protected]@dtdc.com
                        tushar.[protected]@dtdc.com
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                          Swapnil2121
                          from Jaipur, Rajasthan
                          Apr 28, 2018
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                          Address: Churu, Rajasthan, 331507

                          M64226632 dtdc courier goggles booked 7 days ago... When i am checking status of my article then it shows article delivered
                          I am tired approaching courier office at sujangarh but they told me that they haven’t received the article. It is very ashmed of this work of courier service.
                          Contact me on my number [protected]and deliver article as soon as possible
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            H
                            Hashim Zamer
                            from Mavoor, Kerala
                            Apr 29, 2018
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                            Address: Faridabad, Haryana, 121001

                            Consignment number-C81905004
                            "5 N/26 near girls govt school NIT Faridabad 121001.Ph no- [protected]"
                            A package was sent to the above foreseen address with goods worth ₹2000.It was not even attempted to get delivered.I spoke with the person who resides in the above address they told that they did not even get a call.The above recited address is an office address and they have sent it back.I want it to be delivered ASAP.Please contact me at PH no-[protected]
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              N
                              Naresh GN Chinnu
                              from Bengaluru, Karnataka
                              Apr 27, 2018
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                              I sent a parcel on 23rd from gadag but it's been 5 days not reached to reciever, consignment no b52867284. Today my gf birthday it would have reached today though it's not reached, on tracking it's showing hyderabad hub, what is this i sent it to devanahalli located banglore please help in this regard. Please helm me to get this courier by recover where it should reach
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Latif Ahmad Fazli
                                from Bandipura, Jammu and Kashmir
                                Apr 27, 2018
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                                Address: Srinagar, Jammu and Kashmir

                                Dear sir, a consignment was booked on 18th april, 2018 in delhi, d42401986, no of contents 2, for pulwama, kashmir. One part of con. Was delivered and the other part left at airport, reason... Seized, it is a matter of grave concern why the concerned man left the second part unattended and made the authorities to take necessary action although the consignment was having proper invoice and e bill.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Virendra G. Shukla
                                  from Mumbai, Maharashtra
                                  Apr 27, 2018
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                                  Address: Mumbai City, Maharashtra, 400080
                                  Website: www.dtdc .com

                                  We received a phone call from your courier boy on 13/4/2018 stating that your courier has come but he did not give us way bill number on phone. Www call him back and told that we are out of station and reaching city by 18/4/2018.
                                  On 18/4/2018 we phoned 5 times and finally we he could be contacted, he said you have to collect courier from ghatkopar office.
                                  We are contacting ghatkopar office and courier boy on daily basis but we are not getting any information on the said post. We are not getting way bill number or from where courier was sent. Even it was not kept for 5 days from 13/4/2018 to 18/4/2018.
                                  Courier boy did not put "we missed you" tag at our place like system followed by other couriers.
                                  Being such a reputed company if you do not maintain record of inward posts and cannot give the status of it is never expected from you.
                                  If you are customer oriented pl. Help us in find out the status of our courier.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    Taran Chaniyara
                                    Apr 26, 2018
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                                    Address: Ahmedabad, Gujarat, 380015
                                    Website: www.dtdc.in

                                    My DTDC courier iD is A40706415 and i booked ahmedabad to Mumbai and it will not deliver stll now[protected] customer service number always busy last 3 days i tried continuously but not able to connect.and where i courier that person told wait one day, wait one day every time he told but my courier is still not deliver and no one help the customer just he taking the money and not giving proper service and so many pople like me and i do not know this portal is heading some one or not ...very third grade service DTDC and this not 1rst time so many time do like this problem
                                    my num [protected]
                                    +1 photos
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                                      advaiitjoshi
                                      from Vasai-Virar, Maharashtra
                                      Apr 26, 2018
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                                      There is a courier from sennheiser mumbai for me. Tracking id is m64089973
                                      Courier is not delivered. While i am checking the status it is showing that it was out for delivery and not delivered due to office was closed. I was and i am at my home since morning also your courier delivery person havent called me or messaged me. Also your pune office branches are not answering the calls i have tried to all numbers around 20 times. Please solve the issue immediately.
                                      Completely disappointed with your service.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        Sonam Lhazes
                                        from Haridwar, Uttarakhand
                                        Apr 26, 2018
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                                        Address: Leh, Jammu and Kashmir, 194101

                                        I ordered on 11 february and estimate delivery date was 27 february but still i havent received my order yet. I messaged on contact seller but no reply. Dont know what is wrong with this courier. If my stuff is lost or anything just refund my money. Also why their is no door to door service in leh. People order online so that they can get the stuff at home.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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