DTDC Courier & Cargo Complaints & Reviews

Urgent action must be taken against manager of dtdc courier service latur
My very important official document had to be submitted by today itself... So i did faster courier service... To midsr dental college latur...413512... But hasn't reached yet..
As they don't have manners how to respond to a customer.. N claims of false service... Just loot the normal people...

On 1st may i have booked a cover to bennett university, Noida, from DTDC Ramamandiram Branch, they told me that the cover will be delivered 4 or 5 days.. On 7th of may it reached to parichowk branch till date it is there only. 14 days have been expired. 9th of this month onwards i am pursuing the matter through website, customer care, twitter, Facebook. A complaint ticket no is generated 9th may at 17.31 hours, not yet resolved. I have grabbed many contact numbers from website, customer care dtdc, dtdc web, no number is working, not lifting, switched off condition...morning 09.30 am onwards till i am pursing the matter. The idioting services the DTDC is offering increasing the agony and distress. I am thinking to go on legal lines for my in convenience. I advise people to not book through the worst courier services, pl. choose Indian Postal Department.

Hi,
Please help me find my parcel with number k09275878 which was sent from titan eye+ it had my spectacles in it.
I tracked my item and it shows it’s delivered to some office colleague but i am a college student and i have received no delivery, i have my exams and need my glasses urgently.
There is no response from dtdc in this matter please help me

I'm witnessing the worst delivery by dtdc. It's been more than 10 days and i haven't received the courier yet. They are saying courier is not delivered due to wrong address then how the hell it got delivered a few months ago at the same address. Even after calling to the dtdc hub they haven't sent the courier. You should not make fake promise if you can't deliver the product on time or else stop the company which can't even satisfy the customer.

Dear team,

This is pure treachery and cheating.

I had sent a parcel (Smart watch) which is quite expensive to delhi.

Consignment no a40831614.

Surprised to see that the status is showing delivered but is still not received by consignee.

The address is clearly written preet vihar and in the tracking website it is showing swasthiya vihar

Is this the way for cheating your customers?

Hi,

I have sent one parcel with consignment no. Z5687795 on 8th may"18 and while checking the status its showing as"successfully delivered" however while checking with the consignee, i came to know that parcel has not been received by him. How come? Worst experience with dtdc. It seems to be a fraudade by dtdc.

Please check and confirm asap as i am going to take further actions...

The staff of dtdc ahmedabad just came to deliver my package and he abused us in his rural language commenting on the women of the household and also threatened to hit us. When he tried to push and intrude the house, thankfully the man of the house had to physically stop him. Me and my family are deeply disturbed and enraged by this incident. We had documents in the package and he was snatching it back from us literally.

Really fed up with the service of these dtdc unit at allahabad civil lines with contact no. [protected].
First of all they never deliver courier on time and when give a call to know the reason, never pick up the calls easily. If i make a call at least 4, 5 times then only they pick up. My courier bill is attached and you can see it's been 7 days around and still the courier is undelivered though the courier has already reached there with them in 2 days itself.
Moreover the kind of response they give over call is really mind blowing. Always talking in a rude way, really upset me.
And this is happening everytime my courier is reaching them. Kindly help me and really these guys must be punished as they are harrassing in a same way to others as well, it clearly means.

Dear sir/madam,
I sent a courier on 03-05-18 through dtdc with consignment no-d42860953 from huzurnagar. I have been continuously tracking on dtdc website and from 06-05-18 onwards status showing succesfully delivered. Till today receiver doesn't receive the courier and even any courier boy not called the given mobile numbers.
After telephone conversations with pune customer service, simply they are saying at present no dtdc courier office at lonavala. Please shipment the package for following address. As early as possible.
Mrs. Gayatri,
M/s automatic electric limited,
No - 366, near suraiya bunglow, suraiya road,
Valvan, lonavala,
Maharastra-410401.

Hi team,

I have been given a tracking number by hdfc but i dont think it has been anywhere near to my place. At least during delivery, the dtdc did not bother to call me.

Very poor service, the product was very important for me and i missed my time.
See the tracking. Tracking no. X24962077.

This is ridiculous.

I stay at jubilee hills.

Sat, 12th may'18|09:29 hrs rto received at hub chennai hub
Fri, 11th may'18|23:14 hrs rto processed & forwarded tofacility chandanagar, hyderabad
Fri, 11th may'18|22:29 hrs rto processed & forwarded to facility chandanagar, hyderabad
Thu, 10th may'18|20:59 hrs not delivered chandanagar, hyderabad
Thu, 10th may'18|14:05 hrs not delivered chandanagar, hyderabad
Thu, 10th may'18|10:24 hrs out for delivery chandanagar, hyderabad (Sangareddy - old bus stand)
Thu, 10th may'18|09:21 hrs received at facility chandanagar, hyderabad
Thu, 10th may'18|08:09 hrs received at facility chandanagar, hyderabad
Wed, 09th may'18|11:24 hrs processed & forwarded from hub hyderabad hub
Wed, 09th may'18|11:24 hrs processed & forwarded tohub hyderabad hub
Wed, 09th may'18|10:12 hrs processed & forwarded to hub hyderabad hub
Wed, 09th may'18|07:36 hrs received at hub hyderabad hub
Tue, 08th may'18|15:29 hrs received at hub hyderabad hub
Mon, 07th may'18|21:54 hrs processed & forwarded from hub chennai hub
Mon, 07th may'18|21:51 hrs processed & forwarded tohub chennai hub
Mon, 07th may'18|21:19 hrs processed & forwarded to hub chennai hub
Mon, 07th may'18|18:32 hrs booked at hub chennai hub

We have sent 5 covers on 05/05/2018. Out of which 3 was delivered on 07/05/18 after 4 pm (This is main problem for us as the cut-off time is 3 pm. The courier reaches the location on same day we send but always delivered after 3.30 pm) . Another two POD Nos.B54198115 & B54198117 was not delivered on 07/05/18. After our several followup on next day (08/05/18) at last the delivery boy told us at 2.30 pm he is going to deliver. But delivered B54198115 at 4.30 pm on 08/05/18 and till date another B54198117 is not delivered. But track record shows "Out for deliver 8:05 pm (night) and delivered at 8:36 pm" when the office was not open.
This is not only case, many time we face same problem with DTDC Mangalore. Why such abnormal delay happens? Why don't you deliver courier next day before 12.30 pm where destination is 90 km away and parcel reaches destination on the same day night.

I dropped of the packages at dtdc iit kharagpur on 5th may'18 with the tracking number g90537048 for jamshedpur. I checked online tracker which showed consignment number doesn't exist. I called the person at the dtdc iit kharagpur office on 11th may asking about the package. The person seemed to be very casual and said he will dispatch the package on 11th and said it will reach in 3-4 days. After charging rs.1600 is this the kind of responsibility and service expected!??

Though i know the customer satisfaction % is just 2% but still i m hopefull you will listen to my complaint D42172241 i had send this parcel to mumbai from kol dtdc new alipore office not only it reached in damaged condition the bday gifts i had sent for my niece also got damaged, parcel had reached late, delivery boy left it with the watchmen not delivered it till home...i have proofs in pictures which i m attching here...Wrong declaration on the website...misleading information...

My friend parcelled a parcel from jodhpur rajasthan with paying the extra charge for the fast delivery of parcel it was very urgent courier and was to be delivered on tuesday to goa but till wednesday night was not delievered to. Me nor the
Parcel men giving a satisfactory reply that made a heavy loss to me so i am filling a case against th dtdc in court for the loss that i beared details of parcel booked place are as follows name jai prakash place jodhpur rajasthan phone number of booked person [protected]

My complaint is about dtdc courier services. Docket number is b54565019.in favour of sh h p s sohi, commandant, border security force in jalalabad (W), pb has not been delivered to the consignee and returned back to courier agency bangalore (Madiwala) without intimation in this regard provided to the consignee. Due to urgent nature of parcel consignee is unable to produce before the concerned office. Matter may please be inquired at your end and necessary action may be initiated on the part of fault of courier staff. Also requested to arrange the delivery of said courier by fast means of communication to the consignee at mentioned address please. Contact no is [protected]

I sent a courier on 1st may through dtdc with consignment number v45974530 from bangalore. I have been continuously tracking on dtdc's website and since 5th may it is showing successfully delivered. Till today 09-may-2018 my family has not received the courier and even not any courier boy came to deliver the courier or called on the mobile numbers.

My complaint is about dtdc courier services,
My docket number was x2018053.
It was icici bank chq book. Address was written on chq book was correct and previosly i got chq book from different services.
This parcel went to nahur branch and he didnt went to my home and just put a remark of wrong address.
I called nahur, andheri as well as ho-goregaon. But no one gave proper solution. Finally i got information that it is marol branch. So i went and personally collected.
If a guy is unable to find home then he should called me.
I had not received any reply on email and without confirmation they closed the ticket.

This is to draw your attention to the unsatisfactory courier service by your company. I handed over the packet with reference number V43909132 on 4th May 2018 at Nayandalli Roadbranch(franchise & it was an emergency document so sent it through DTDC Plus & Rs 195/- courier charges, Not been delivered till date, but there has been no satisfactory measurements taken on the part of your company even i complained in customer care regarding this Case no: 11335738 to give details of the delay no answer from them also.
Courier status showing its delivered to the city but still not yet delivered to recipient. today evening my father visited to branch, then we came to know its laying at office. Kindly check why they haven't sent my courier on time.

Dear DTDC team,

We have started a new online shopping cart company and for surprise we have got 13 orders on the first day. We wanted to test the service of every courier company and we have dispatched to our customers so that we can appoint them as our permanent courier partner Unfortunately all the 5 orders sent through DTDC is still not delivered. All other customers received the package which are sent through other company services except yours.

Date of courier: 05.05.2018 ( 4 days over still not delivered)

We dont want to select you as our partner and get into trouble. Help us to get the products delivered tomorrow to avoid bad name from our customers to our company. Or else we will file a case in consumer forum for the losses we incurred because of your non delivery.

Tracking number:
C[protected] Pattu Murugan
C[protected] Panchi
C[protected] Chandra Mohan
C[protected] Mahesh Kumar
C[protected] Nagarajan

Regards
Rajkamal
Founder
www.tamilanstore.com

My dtdc courier having tracking number-x23801567 was booked on 5th may 2018 and is showing no data available for the past three days. Customer care is basically non existent. I tried to call all the regional customer service office but no number they provided works. Plz help me resolve this issue. I really need the item. If the issue doesn’t get resolved then i would suggest no one to use this courier service in india. They are the worst