Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Last updated Apr 4, 2024
Complaints 11611
Resolved
1309
Unresolved
10302
Quick Links
Statistics
Share
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
DTDC Courier & Cargo
Customer Service Contacts

DTDC Courier & Cargo Phone Numbers

Phone
+91 80 2536 5032
1665
1263
+91 80 2536 5039
627
824
Fax
+91 80 2551 4461

DTDC Courier & Cargo Websites

DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 342

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mdnehal09
from Mumbai, Maharashtra
Report
Copy

stolen things from my consignment

Address:Mumbai City, Maharashtra, 400051

I sent a parcel#D41848506 from Mumbai to Bihar on 29th Mar'18 with belt packing and it was delivered on 04th Apr'18 without belt. Parcel contains cloths & sleepers, five item was missing from the parcel.
Locked a complaint #11084205 on 05th Apr'18 after when my Mom opened the parcel and shared the details of received things.
Till today not received satisfied revert from DTDC.

Dispatched consignment details:- br...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alfarid Ahmed
from Basar, Arunachal Pradesh
Report
Copy

missing

Address:Kamrup Metropolitan, Assam, 781003

I booked my consignment from boroda(gujrat) to guwahati(assam) on 12/02/18, bearing consignment number..[protected], but til date i have not receive my goods which is very important for me. i am not getting any proper response from dtdc also(local). .
Herewith i have attached booking documents and updating details for your ready reference, hope now you all will do something and i will get back my goods....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not delivery the parcel on time

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have couriered parcel with consignment number Z54642559 on 27th March from Noida to Gurgaon. It was a return parcel to a company which was supposed to be deliver within 10 days. However I received call from company that package is not delivered in 10 days so refund is cancelled.
When I checked online I found that from 27th March till today 6th April package has been shown on transit.
When complained to the DTDC representative...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Samayadi
from Sambalpur, Odisha
Report
Copy

damaged products received

Address:769004

My shipment number was M63788909.
I recieved my courier today, dated 6th April 2018.
My product was badly damaged. The box was damaged. And the contents of it were displaced. I got an empty container basically. All the content was spilt out.
It was pretty important for me. It contained food items. And you people ruined it. What can be done now, kindly tell me....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhimanyu Parashar
from Bengaluru, Karnataka
Report
Copy

missing of an itinerary from cargo

Address:Ambala, Haryana, 133207

I have couriered a parcel containing 2 packs of brookeside chocolates each pricing INR. to maharishi markandeshwar university mullana (ambala). consignment no.B52943105. The parcel arrived yesterday to ambala. The parcel was already opened and was stapled again and after receiving the parcel. one pack of chocolate was missing. I request immediate action on this as its deteriorating the image of dtdc. In absence of any action I will be taking...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Caretel Infotech Limited
from Gurgaon, Haryana
Report
Copy

damaged of consignment vide docket no: v45099459 dated 22.03.2018

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:[email protected]

We, Caretel Infotech Limited, have dispatched one server from our Noida Office at B-109, Sector 5 Noida-201301 to our Chennai Office at Block A, Prince Info Park, 81-B, 3rd Floor, 2knd Main Road, Ambattur Industrial Estate, Chennai-600058 and the same was delivered on 23.03.2018. The server was totally damaged and nobody bother to come up for inspection.
We have not only lost the cost of equipment but also suffered a heavy loss in...
+11 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lkai2007
from Gurgaon, Haryana
Report
Copy

fraud by dtdc couriers

Address:New Delhi, Delhi, 110019

I was sent a courier from ludhiana by dtdc courier bearing number :
Z40697420.

The courier has not been delivered to me.
The company local units called me saying that there is a courier for you from ludhiana. They did not deliver it. When i enquired after 5 days. The local unit said that they have sent the courier back to ludhian a.
Now they say that they have delivered the packet and theye have fraudulently...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parasar
from Hyderabad, Telangana
Report
Copy

dtdc courier

Address:500090
Website:DTDC.com

I got a package from Guntur tracking I'd-H79388580 which should be delivered on 31st of March 2018 but I have been tracking it since 31st but it's not delivered I had tracked it in online it shows its been delivered to the respective address .but it was delivered to some other address in bachupally praneeth pranav Antilia security...Today dated 02/04/2018 I again tried to track the shipment but it still showing as delivered I called to Guntur...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I have booked my parcel on mar 7 and the destination is ahmedabad. Due to some reason parcel is not accepted by the receiver side. Dtdc started the return process. The parcel reached back to salem dtdc processing center, due to their mishandling the consignment went back to receiver address again. Now dtdc is not able to track parcel location. Its a very costly product. Please help me to solve this. Need a parcel on good condition. Who will...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
mansatejasvi
from Mangalore, Karnataka
Report
Copy

failure to deliver post cover

Address:Dakshina Kannada, Karnataka, 575008

I dr. B. K. Ravindra did. Not receive a post cover posted by my personal assistant from baalore to mangalore on 24th of march. When enquired at mangalore your branch office says the cover is with us if you want you can come and take as facility to door step is difficult. Apart from this this is the second time it is happening. But you have not given reply. You people are cheating people's and i will file a police complaint and file a case...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankita Lalwani
from Mumbai, Maharashtra
Report
Copy

photo frame received in a damaged condition

Address:Mumbai City, Maharashtra, 400069

We have received a photo frame in damaged condition.
Date of the incident - 17th march 2018
Consignment no. - v44077365
Client name - agnit chatterjee
Full description - it was a big photo frame, which we received in the broken condition from edges (Refer picture attached)
Resolution required - request repair of the frame
(Broken frame from all the 4 sides)...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sudheendra desai
from Bengaluru, Karnataka
Report
Copy

courier not delivered

Address:560064

I didnt received the courier yet, they hv updated their database courier delivered. It has been nearly a month. I have been asking at kattigenahalli branch and no proper response. I hv raised a compaint on dtdc website but still no action. The case number is 10883503

Ref# : b52121012

Nobody is responding at kattegenahalli branch, bangalore.
Nor the courier is delivered back from where it was sent.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
Dharmjeet Kumar11
from Shillong, Meghalaya
Report
Copy

parcel not received from more than one month

Address:New Delhi, Delhi, 110019
Website:www.dtdc.in

Dear Sir,
I already approached Dtdc, bearing Case No[protected] .As no resolution is provided by them . I Mr Dharamjeet Kumar is forwarding the case to your platform.

I am providing Following Details again for the investigation officer 'Indian Consumer Forum"

As mentioned above i booked a parcel on DTDC from New Delhi to Aizawl on 23 Feb 2018. The parcel already got received in Aizawl on 3 March. As per...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
alekhya dasari
from Bengaluru, Karnataka
Report
Copy

extra amount charged after giving consignment number

Address:Bangalore, Karnataka, 500072

Hi,
I went to dtdc in kphb and given my courier the lady gave me a consignment receipt n told me to pay 400, later after 2hrs, she called me n told that I should give 300 extra and asked me to pay thru paytm.. Since mine is express delivery I dint say anything and gave the amount.. Plz look into dis.. My package weighed 230gms. Paytm no [protected] narseen...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mounikachinni
from Hyderabad, Telangana
Report
Copy

i haven't received my parcel. no response from company. i need compensation.

Address:Hyderabad, Andhra Pradesh

I haven't recieved my parcel which is been sent on 5th of march fr east godavari to hyderabad. I tacked using reference id where i could find is it is being delivered. They have delivered to someone or they had used it for thier purpose. I made many calls regarding my parcel but there is no proper response instead they are redirecting to the nearest dtdc located in madhapur. When i called them they have answered that it is delivered and the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sudesh rajawat
from Pithampur, Madhya Pradesh
Report
Copy

courier status required

Address:Ujjain, Madhya Pradesh, 456443
Website:courier person

Dear team,

I was handedover our courier to dtdc courier agency person on 12 march 2018 for the delivery to our mumbai hdfc bank office. But same is not delivered still now. Almost 15 days gone but our courier is not delivered to our mumbai office and also courier status is not showing in dtdc website. Kindly check the delivery status on urgent basis. Pod no. Is m63065284

Regards
Sudesh rajavat
[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shilpimittal
from Delhi, Delhi
Report
Copy

product is received in damaged condition

Hello team,

Product is being damaged while shipping from dtdc courier.
Please find attached images for same damaged product.
I want full refund of my product amount (2700 rs).
Tracking number dtdc: d[protected]Product damaged)
Date of incident 28 march
Shipping date : 23 march
Contact number : [protected]
Name : shilpi mittal (Sender)
Receiver : bharat sharma...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhivya Sridharan
from Mannarakkat, Kerala
Report
Copy

it shows delivered but still not delivered

Website:Dtdc website

Was expecting parcel which contains dress. Track number d41955776
It shows delivered but not delivered to me.. Not able to contact krishnagiri office all contact numbers are wrong.
Worst service.. Always shows delivered but not delivered. When i ask dtdc people they say they have to update online before 5pm so they are updating as delivered is this fair??!!!
Resolve this issue...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
alladda09
from Ahmedabad, Gujarat
Report
Copy

d31605537 status not updated as delivered

Dear team,

As we send the a product through dtdc branch : smart shipping, shop no 4 1st floor, new ashok nagar, delhi - 110096, near wine shop (Map).

Tracking number:-d31605537

As per them product is deliverd to the customer however the online status is not updated.
Till now its showing rto out for delivery.

From here we request you to kindly update the delivery status as...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Girija Manjar
from Mumbai, Maharashtra
Report
Copy

non delivery of consignment

Consignment with docket no. H07071926 was sent from hpcl, hyderabad office on 15th march 2018 to my address at vinayakanagar, bengaluru which has not been delivered to me till date. To my surprise, on tracking, i could see that this consignment is showing delivered on 17th march 2018.

I am at home on that day and i just cannot understand to whom your delivery boy has delivered the same. I would like to seriously complain about...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy