Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: Dec 3, 2025
Complaints 11691
Resolved
1320
Unresolved
10371
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 343

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
RINNI KAPOOR
from Kerur, Karnataka
May 1, 2018
Report
Copy

Address: Lucknow, Uttar Pradesh, 226005

Hi team,
As per request, details are mentioned below which will help you in further investigation -
Date -11/4/2018
Address from where courier was sent-aryan associates
Authorised channel partner-dtdc courier & cargo ltd.
Shop no.4, chauhan complex, ramgarh colony, opp. Cms
Auditorium, krishna nagar, lucknow.

Courier suppose to reach kochi
Address-snv sadnam ladies hostel, kakkanad, 682030.

Kindly check why i haven't received my courier yet and also if you guys will say that this is not interconnected with your company then take action againt them, because they are taking courier assignment on your company name as a partner and providing duplicate slips. They have provided slip in the name of dtdc.
Investigate and get back to me. Anyways i will complaint further i[censored] guys cant resolve.

Above mail i have marked to dtdc and other mails too related to this but they are not ready to help. My rudraksh cost is 4000 plus 310 for courier charges. We visited their store several times now they are telling they have misplaced and nothing they are doing to resolve. I want my money back along with the compensation for the trouble.
Kindly resolve otherwise i will reach to consumer form. Actually your company is stealing things and fraud.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
May 01, 2018
Updated by RINNI KAPOOR
This was the receipt that has been provided to us.

May 01, 2018
Updated by RINNI KAPOOR
I have been complaining for so long still no reply and even if they are replying but not ready to resolve my issue .I don't understand howcome they have misplaced courier and still we are trying to connect with them via email as well as going to their company's franchise but there is no response .There should be some way to complaint against these kind of fraudster without reaching consumer form.
I choose DTDC courier service to send a courier from cochin to Bangalore, sent on 26th aprl 2018 but it has not delivered to the party till 3rd may. i contacted the dtdc office and sent a mail. But they told it has delivered. To whom they delivered?? no idea.It was wrong decision to choose DTDC courier service..

courier not received - Comment #3086223 - Image #0
Delivery boys do not call consignees before delivery, if door is locked they do not leave a note with contact numbet.DTDC Egmore's telephones do not work the mobile calls are unanswered
Consignees are sent on a wild goose chase by your delivery points.
This is my ecperience since the last 5 years !!
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Venki Vt
    from Chennai, Tamil Nadu
    May 1, 2018
    Report
    Copy

    Address: Bangalore, Karnataka, 572214
    Website: www.dtdc.in

    I have booked a courier to postal code 572214 from a dtdc courier service which is located in sahakaranagar herbal bangalore on 27 with consignment number v45467318. For 1 day delivery they charged 200rs with dtdc plus service and even after 4 days they have not delivered my courier and now they are telling that we don't have a service to that destination. While booking they told they have service to that postal code and now they are not even responding to any phone calls...
    +1 photos
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Multifi
      from Gurgaon, Haryana
      May 1, 2018
      Report
      Copy

      Address: New Delhi, Delhi, 110019
      Website: www.dtdc.com

      We had courier few documents on 30th april 2018 and rates already decided but suddenly they wants extra charges and we had questing them so the one men of dtdc they shouting and using abusing language for our female staff and said...
      'jinse complaint karni hai kar lo '

      Nehru place branch address
      B-3, shakuntala apartments-59, nehru place, delhi - 110019,
      Near syndicate bank

      And i have attached images and that man picture. And i also have recording
      +3 photos
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Z
        Zini Dugal
        from Chandigarh, Chandigarh
        May 1, 2018
        Report
        Copy

        Address: Chandigarh, Chandigarh, 160009
        Website: Sector 8 chandigarh

        I had sent a parcel on 24th april to mumbai. Awb no. Z58740331. I am very sorry to say that till date my parcel has not been delieverd and neither i am getting proper respond from your office. And i would like to mention here that your mumbai office staff has been very rude over the phone. I am old customer of yours and after this traumatic experience i have no plans of continuing with dtdc courier. I[censored] are unable to deliever my parcel kindly return it back to me asap. If i am further harassed like this you leave me with no option but to take you to the consumer court.
        Zini dugal
        [protected]
        Chandigarh
        +1 photos
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Your service is very bad close your company immediately

        H07815880
        This consignment booked from Noida Sec-61 is yet to be delivered.

        Address of Delivery is

        V.S.Krishnan
        Ganga Florentina
        NIBM Annexe
        (Near Raheja Vistas phase 3)
        Pune 411060

        Mob [protected]
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vbizz
          from Pune, Maharashtra
          Apr 30, 2018
          Report
          Copy

          My shipment is for pune to mumbai. Second it was marked as out for delivery on tracker and then there was no update for two days. Once i enquired got to k ow shipmwnt is marked as lost and no one knows where is it. Everyone was just guessing that how package can be lost.
          I was told then to wait to 2 to 3 days it will be delivered.

          I waited and then shockingly i saw an update on dtdc tracker for package being delivered with a backdate of past week. Showing fake delivery time in theri website wheras it was not yet delivered.

          Dont trust dtdc for timely delivery. Look for other options.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vikas369
            from Ahmadnagar, Maharashtra
            Apr 30, 2018
            Report
            Copy

            Address: Pune, Maharashtra, 411046

            Respected Sir,
            My courier was sent to Uttrakhand from Pune in Emergency Case but is not reached till date.They had taken Extra fees for emergency Delivery But not reach till now.It has been & days from delivery.
            Delivery Date:- 24/04/2018
            AWB Number:- D41885894
            I had posted this Courier From DTDC MarketYard Branch, Pune But now they are Not attending a Phone call.It was a very emergency Courier which I had sent but now 7 days have gone, my cash was already taken.Online tracking is showing that it has reached Delhi hub.Till now.
            Please Do Something As fast as possible.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Apr 30, 2018
            Updated by Vikas369
            Respected Sir,
            My courier was sent to Uttrakhand from Pune in Emergency Case but is not reached till date.They had taken Extra fees for emergency Delivery But not reach till now.It has been & days from delivery.
            Delivery Date:- 24/04/2018
            AWB Number:- D41885894
            I had posted this Courier From DTDC MarketYard Branch, Pune But now they are Not attending a Phone call.It was a very emergency Courier which I had sent but now 7 days have gone, my cash was already taken.Online tracking is showing that it has reached Delhi hub.Till now.
            Please Do Something As fast as possible.

            My phone no [protected]
            I sent my item to Delhi location but it is delivered to Gorakhpur I am facing such issue because of your wrong delivery location please help me in thisi tried to contact but I am not getting any answer please help me to get my proper delivery location

            my courier has not reach the destination - Comment #3082786 - Image #0
            My parcel consignment no. Z59108288 has is not yet delivered as promised by them that delivery will be made the next day.nobody is picking my call neither the shop from where i have packed my parcel nor the destination office kanpur.dtdc is worst now due the services working like a government slow process.
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              deepakjha1212
              from Bengaluru, Karnataka
              Apr 28, 2018
              Report
              Copy

              Address: 560066
              Website: www.dtdc.in

              My consignment hasn't arrived in 15 days. It was booked in delhi on 14th april and was to be couriered to bangalore. The company which booked this courier is not picking up my call. The customer care service of dtdc is also unavailable. Not even replying to my email.

              Would like dtdc to immediately update me the status along with the date by when it is going to get delivered.
              +2 photos
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                O
                Orugonda Priya
                from Hyderabad, Telangana
                Apr 28, 2018
                Report
                Copy

                Address: Warangal, Andhra Pradesh, 506002
                Website: www.dtdccourier.com

                My relatives couriered 2 dresses and 2 nallapusala golusu but i received 1 dress and 1 nallapusala golusu when we asked courier persons they were telling what they sended we gave that only no one is responding the cost for dress and nallapusala golusu were high and it is in same weight when it got received but sender courier and received courier are saying its not our mistake
                +2 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  anubhav.kumar42
                  from Gagret, Himachal Pradesh
                  Apr 28, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  I ordered a product from armaf.in they shipped the order from ahmedabad to kangra on[protected] by dtdc courier service of consignment number a40707881. Seven days later i tracked my package on dtdc website but it shows the package was delivered but actually it wasn't deliver to me. So where is my package dtdc.? And how much it takes times for delivering that package.
                  +1 photos
                  May 4, 2018
                  Complaint marked as Resolved 
                  Courier boy never calls you. It's yours product then its your headache. Worst customer care experience. DTDC never responds to yours emails.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Apr 27, 2018
                  pankaj kr borah's response
                  Delivered not successfully

                  K10207378, sai raj Foot wear D general store, vill- Ghot goan, post- ghot camp, MIDC Toluja, dist- Raiged (Panvel) Pin- 410208, ph-[protected]/ [protected], (Delivered not successfully)

                  package not delivered (a40707881) - Comment #3082776 - Image #0
                  Please Complaint to

                  DTDC CEO Subhasish Chakraborty E-Mail
                  [protected]@dtdc.com
                  [protected]@dtdc.com
                  [protected]@dtdcexp.com
                  [protected]@dtdc.com


                  DTDC Director & Borad Member Head Suresh Bansal E-Mail
                  [protected]@dtdc.com
                  [protected]@gmail.com
                  [protected]@dtdcexp.com
                  s.[protected]@dtdc.com
                  [protected]@dtdc.com
                  suresh.[protected]@dtdc.com
                  [protected]@dtdc.com
                  [protected]@dtdc.com
                  [protected]@dtdc.com
                  [protected]@dtdc.com


                  DTDC Executive Director Abhishek Chakraborty E-Mail
                  [protected]@dtdc.com
                  [protected]@dtdc.com

                  DTDC AVP Tushar Kudalkar E-Mail
                  [protected]@dtdc.com
                  [protected]@dtdc.com
                  [protected]@dtdc.com
                  [protected]@dtdc.com
                  [protected]@dtdc.com
                  [protected]@dtdc.com
                  tushar.[protected]@dtdc.com
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Swapnil2121
                    from Jaipur, Rajasthan
                    Apr 28, 2018
                    Report
                    Copy

                    Address: Churu, Rajasthan, 331507

                    M64226632 dtdc courier goggles booked 7 days ago... When i am checking status of my article then it shows article delivered
                    I am tired approaching courier office at sujangarh but they told me that they haven’t received the article. It is very ashmed of this work of courier service.
                    Contact me on my number [protected]and deliver article as soon as possible
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Hashim Zamer
                      from Mavoor, Kerala
                      Apr 29, 2018
                      Report
                      Copy

                      Address: Faridabad, Haryana, 121001

                      Consignment number-C81905004
                      "5 N/26 near girls govt school NIT Faridabad 121001.Ph no- [protected]"
                      A package was sent to the above foreseen address with goods worth ₹2000.It was not even attempted to get delivered.I spoke with the person who resides in the above address they told that they did not even get a call.The above recited address is an office address and they have sent it back.I want it to be delivered ASAP.Please contact me at PH no-[protected]
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Naresh GN Chinnu
                        from Bengaluru, Karnataka
                        Apr 27, 2018
                        Report
                        Copy

                        I sent a parcel on 23rd from gadag but it's been 5 days not reached to reciever, consignment no b52867284. Today my gf birthday it would have reached today though it's not reached, on tracking it's showing hyderabad hub, what is this i sent it to devanahalli located banglore please help in this regard. Please helm me to get this courier by recover where it should reach
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          Latif Ahmad Fazli
                          from Bandipura, Jammu and Kashmir
                          Apr 27, 2018
                          Report
                          Copy

                          Address: Srinagar, Jammu and Kashmir

                          Dear sir, a consignment was booked on 18th april, 2018 in delhi, d42401986, no of contents 2, for pulwama, kashmir. One part of con. Was delivered and the other part left at airport, reason... Seized, it is a matter of grave concern why the concerned man left the second part unattended and made the authorities to take necessary action although the consignment was having proper invoice and e bill.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Virendra G. Shukla
                            from Mumbai, Maharashtra
                            Apr 27, 2018
                            Report
                            Copy

                            Address: Mumbai City, Maharashtra, 400080
                            Website: www.dtdc .com

                            We received a phone call from your courier boy on 13/4/2018 stating that your courier has come but he did not give us way bill number on phone. Www call him back and told that we are out of station and reaching city by 18/4/2018.
                            On 18/4/2018 we phoned 5 times and finally we he could be contacted, he said you have to collect courier from ghatkopar office.
                            We are contacting ghatkopar office and courier boy on daily basis but we are not getting any information on the said post. We are not getting way bill number or from where courier was sent. Even it was not kept for 5 days from 13/4/2018 to 18/4/2018.
                            Courier boy did not put "we missed you" tag at our place like system followed by other couriers.
                            Being such a reputed company if you do not maintain record of inward posts and cannot give the status of it is never expected from you.
                            If you are customer oriented pl. Help us in find out the status of our courier.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              Taran Chaniyara
                              Apr 26, 2018
                              Report
                              Copy

                              Address: Ahmedabad, Gujarat, 380015
                              Website: www.dtdc.in

                              My DTDC courier iD is A40706415 and i booked ahmedabad to Mumbai and it will not deliver stll now[protected] customer service number always busy last 3 days i tried continuously but not able to connect.and where i courier that person told wait one day, wait one day every time he told but my courier is still not deliver and no one help the customer just he taking the money and not giving proper service and so many pople like me and i do not know this portal is heading some one or not ...very third grade service DTDC and this not 1rst time so many time do like this problem
                              my num [protected]
                              +1 photos
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                advaiitjoshi
                                from Vasai-Virar, Maharashtra
                                Apr 26, 2018
                                Report
                                Copy

                                There is a courier from sennheiser mumbai for me. Tracking id is m64089973
                                Courier is not delivered. While i am checking the status it is showing that it was out for delivery and not delivered due to office was closed. I was and i am at my home since morning also your courier delivery person havent called me or messaged me. Also your pune office branches are not answering the calls i have tried to all numbers around 20 times. Please solve the issue immediately.
                                Completely disappointed with your service.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sonam Lhazes
                                  from Haridwar, Uttarakhand
                                  Apr 26, 2018
                                  Report
                                  Copy

                                  Address: Leh, Jammu and Kashmir, 194101

                                  I ordered on 11 february and estimate delivery date was 27 february but still i havent received my order yet. I messaged on contact seller but no reply. Dont know what is wrong with this courier. If my stuff is lost or anything just refund my money. Also why their is no door to door service in leh. People order online so that they can get the stuff at home.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    pranitshetye
                                    from Pune, Maharashtra
                                    Apr 26, 2018
                                    Report
                                    Copy

                                    Address: Ratnagiri, Maharashtra, 415612

                                    My courier were supposed to come from mumbai and pune respectively to my home address in ratnagiri but i did not received any courier. When i checked online they are showing me your products are delivered. When i contact ratnagiri office they told me we have pass your consignment to our franchaise office in ratnagiri on 23rd april after enquiring with them courier is with them but still as on 26th april it is not delivered to me. Even last time i had same issue at that time i collected it from office if you cant delivered at city areas then why ur charging for it. Very bad service in ratnagiri from past 1year firstly it was good.
                                    My consignment number are as follows
                                    P45693925
                                    D42666878

                                    Waiting for appropriate action
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Karnati Naga Durga
                                      from Chennai, Tamil Nadu
                                      Apr 26, 2018
                                      Report
                                      Copy

                                      Your shipment no c81436578, by dtdc is is in transit on 27-03-18,. Track @ http://tinyurl.com/ycvdvdn8

                                      Product: mobile charge
                                      From : chennai
                                      To. :kamineni hospital

                                      That was my shipment status. Still now not received. It was nearly one month. Really bad service, from that day onwards even there is no online tracking update. The receiver didn't receive the product.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Awdhesh.as
                                        from Lucknow, Uttar Pradesh
                                        Apr 26, 2018
                                        Report
                                        Copy

                                        Address: 232110

                                        I have sent some important things from lakhimpur to sayyadraja, chandauli
                                        On[protected] but still not delivered as on[protected], also there is no any information provided to me from dtdc about the status of delivery. Cstomer care service is also very poor of the said company.
                                        By tracking the current status of delivery there is no any correct information available. So kindly resolve my problem.
                                        +1 photos
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit