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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 343

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P
pranitshetye
from Pune, Maharashtra
Apr 26, 2018
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Address: Ratnagiri, Maharashtra, 415612

My courier were supposed to come from mumbai and pune respectively to my home address in ratnagiri but i did not received any courier. When i checked online they are showing me your products are delivered. When i contact ratnagiri office they told me we have pass your consignment to our franchaise office in ratnagiri on 23rd april after enquiring with them courier is with them but still as on 26th april it is not delivered to me. Even last time i had same issue at that time i collected it from office if you cant delivered at city areas then why ur charging for it. Very bad service in ratnagiri from past 1year firstly it was good.
My consignment number are as follows
P45693925
D42666878

Waiting for appropriate action
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    K
    Karnati Naga Durga
    from Chennai, Tamil Nadu
    Apr 26, 2018
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    Your shipment no c81436578, by dtdc is is in transit on 27-03-18,. Track @ http://tinyurl.com/ycvdvdn8

    Product: mobile charge
    From : chennai
    To. :kamineni hospital

    That was my shipment status. Still now not received. It was nearly one month. Really bad service, from that day onwards even there is no online tracking update. The receiver didn't receive the product.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      A
      Awdhesh.as
      from Lucknow, Uttar Pradesh
      Apr 26, 2018
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      Address: 232110

      I have sent some important things from lakhimpur to sayyadraja, chandauli
      On[protected] but still not delivered as on[protected], also there is no any information provided to me from dtdc about the status of delivery. Cstomer care service is also very poor of the said company.
      By tracking the current status of delivery there is no any correct information available. So kindly resolve my problem.
      +1 photos
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        Srividyabhaskar
        from Eraniel, Tamil Nadu
        Apr 25, 2018
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        My booking num c82318366 to tangella mallikharjuna rao want not delivered to right person but status updated as delivered successfully. How does this happen i lost 1500 rupees worth item because of your mistake who will bear this. I need the item to be delivered to the origin address within 2 days

        Kindly process its very urgent to be returned to origin i. E from address
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Apr 21, 2018
        gill0058's response
        M64128273 not delived my parcel
        Sir, I had to send a courier on urgent note & I paid 270 Rs to DTDC for in a day delivery . But the couruier is still in delhi, it was meant to be delivered in punjab today by 2 pm . If this has to happen I could have gone with a more economic action, the firm should understand the sensitivity of a courier.
        M64128273 my parcel not delivered & not contact me
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          V
          Vijayaraja MM
          from Coimbatore, Tamil Nadu
          Apr 24, 2018
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          Address: Coimbatore, Tamil Nadu, 641004

          This docket (R[protected] is booked on 7/april/2018 at thrissur (Kerala) it is booked to coimbatore - normally in other courier they will deliver on next day (8/april/2018) but dtdc calling me for delivery on 24/april/2018 - that was an very important product to complete our order and the supply of product postponed due to this courier delay. This happens regularly in dtdc no one from the coimbatore office responds to the phone calls.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          On status item has received at facility, but due to insufficient staff they are not delivering product on time.. they are taking extra 3 days to deliver, and franchise agent is behaving very rudely with customer.he is asking to collect it from the destination... request u to deliver product on time.
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            R
            Radha Rk
            from Chennai, Tamil Nadu
            Apr 24, 2018
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            Address: Chennai, Tamil Nadu, 603202

            Dear sir / madam

            I have send courier on 21/04/2018

            Following detils

            From address
            E. Radhakrishnan
            No:18, vaishnavi avenue muthumariyamman kovil street
            Moolakalani, guduvancherry chennai-603202
            Phone number : [protected]

            To address
            M. Vijayalakshmi
            Development officer
            Lic of india
            Satillite office, srinivasa pillai street
            West mambalam, chennai - 600033
            Phone number : [protected]

            Courier tracking number : c82135237 courier booked on oragadam dtdc office

            Yesterday night delivery the courier from address only delivery

            I have speck with oragadam dtdc office

            That person told you can complaint no issue asking to me...
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              I
              Indrani Prasad
              from Kokrajhar, Assam
              Apr 23, 2018
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              Website: www.dtdc.com

              My parcel has not been delivered yet! My relatives will shift to other place in some days. I sent it urgently. They even took the money for speed post. Please deliver it as soon as possible!
              Tracking consignment no-v46147090
              They have been showing out for delivery since morning but not yet delivered. And at night its showing not delivered due to not delivered - what kind of reason is this!
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                L
                Legend8520
                from Hyderabad, Telangana
                Apr 23, 2018
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                Address: 560061

                We booked an express delivery and waiting for the courier from 11:00am, still didn't receive it. Dtdc contact persons are simply giving different time slots and delaying the delivery. It's an important official document that we need to submit and that's why we requested for express delivery but nobody is giving a damn about it.

                What's the point o[censored]sing express delivery? I am also going to lodge a police complaint against these persons (Govind, saurabh and manju).

                Delivery address: subramanyapura road, bangalore: 560061
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                My saree is not delivered . But in tracking they have given that the saree is delivered . I called them many times but no response
                tracking no is k09343720
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                  N
                  Nirakar Paramananda
                  Apr 23, 2018
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                  Address: Pune, Maharashtra

                  My sister had sent a parcel with #p45309780 from pune to paradeep (Odisha). Parcel returned from kolkata back to pune as per online tracking. Showing rto out for delivery from last 1 month. Noone is responding to calls. Helpline numbers are just for display. No one pick the call. Local offices pointing to other offices saying we dont have it. It may be there. This is cheating after charging money
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Billing address was taken nonsense and all
                  Who.was taken address from dtdc office he was pure unfeet for your job, idiot don't know manglore where was in India that he/she written Moodbidri without asking any perfect details coustmer

                  parcel sent through dtdc - Comment #3075929 - Image #0
                  I have couriered one iten on april 12th, and tgey said it will reach within 3 days, but till noe it didnt reach the destination. Iam really unhappy with DTDC service. Iam not able to contact customer care number also. They are not attending the calls. Poor service.

                  My item consignment number: B50321110
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                    R
                    Rajkumar Kandare
                    from Yaval, Maharashtra
                    Apr 22, 2018
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                    Address: Jodhpur, Rajasthan

                    Sir/madam i had courier some important official documents to my home address for my child's admission in school it was urgently required by 06th apr 2018, but still it has not been reached till date i. E 22 apr 2018 and also the dtdc courier situated in jodhpur rajasthan named reliable tech. My consignment no which is shown in the receipt given by them is v45247093. The courier ftdc office situated near sun city hospital paota jodhpur rajasthan.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    My courier no is B53063099 this courier is booked in 13 april 2018 in Bangalore and recived in patna in 16 april 2018 .but no any call by courier company and no delivery till this date 18 april 2018.and no executive of dtdc recive my call.plz help and suggest.
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                      M
                      Manar Pandit
                      from Gurgaon, Haryana
                      Apr 22, 2018
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                      I had a courier been shipped to me from varanasi (Pincode - 221002) to etawah (Pincode-206001). When i checked today the tracking status of my courier it showed the destination to be kanpur whose pincode is 208001
                      There was some kind of misunderstanding while writing down the pin code by dtdc please make sure that it is delivered to me timely it will be very helpful of you if you look into the matter as soon as possible
                      Shipment id z60552058
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        A
                        aditisin
                        from Bengaluru, Karnataka
                        Apr 21, 2018
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                        Address: Ranga Reddy, Andhra Pradesh, 500084

                        I had a product couriered through this service on 23 march 2018 from hyderabad to bengaluru. It's over a month now and it's not delivered. When i mailed them they told the prodct has not been received by dtdc. I mean, if they haven't really received it. How did i get the receipt proof of that? (Attached below). Nobody picks call from the regional office. The product worth was around 3000 rs. Are they going to refund the money or provide the proper info on the product. I am not even able to track the product as it's showing no data available as status.
                        +1 photos
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                          A
                          akshay gupt
                          from Kolkata, West Bengal
                          Apr 21, 2018
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                          Address: 700091
                          Website: Dtdc

                          I delivered a courier from dtdc kolkata salt lake branch to pune taking blue premium package of the company promising 1 day delivery but it neither delivered on time nor delivered to correct recepient.

                          Delivery details
                          Consignment number v46133797
                          Need to be delivered to
                          Divya arora
                          Phone: [protected]
                          Address: room number 107, arusha homes, hinjewadi phase 1, pune maharastra 411057
                          My details:
                          Akshay gupta
                          Phone [protected]
                          Address: 9th floor cognizant technopolis salt lake sector 5 kolkata 700091
                          Delivered on 17th april
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            R
                            Rayyan Tajak
                            from Delhi, Delhi
                            Apr 21, 2018
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                            Address: Gurgaon, Haryana
                            Website: www.dtdc.in

                            Please find in attached below receipt of dtdc curious. The curior company charege amount for 100 rupees. But in receipt amount and quantity and gstn not showing. I think this amount higher for only 35 km curious. Please reply me fast otherwise i will sue on court as pil (Public interest litigation).

                            Thanks & regard

                            Rayyan tajak

                            [protected]
                            [protected]@gmail.com
                            +1 photos
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                              Y
                              Yein Shabow
                              from Palasbari, Assam
                              Apr 21, 2018
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                              Address: Tinsukia, Assam, 786171

                              Consignment number v46201605
                              I booked this consignment on 17/04/18 at 11am in the morning.
                              But when i tracked i found that the courier girl didn't booked on the same date but in the next day. That is 18/04/18. For which my document missed the last date of submission that is 20/04/18.
                              What am i suppose to do now.
                              Dtdc being the oldest and reliable courier service has now lost it originality/trust.
                              +1 photos
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                                S
                                samvithealthcare
                                from Gurgaon, Haryana
                                Apr 20, 2018
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                                Address: Gurgaon, Haryana, 122001

                                Dear Sir/Madam,
                                Greetings from Samvit Healthcare, Gurgaon.
                                We are anguished to bring to your kind attention on the poor state of affairs and deficiency in services which is creating hindrance in the smooth working of our organization and reflecting poor on our image resulting in financial losses.

                                That we have been availing the services of your reputed courier agency since long.
                                We avail your services through:
                                M/S Growth Enterprises,
                                Main Hero Honda Chowk, Gurgaon.
                                That we have been encountering lot of problems in the working of the said vendor like delayed pick ups and non receipt of POD in time.
                                That recently four of the couriers sent in recent past (details attached for your reference) could not be tracked. It is likely that the said packets might not have been sent at all.
                                That the concerned person having two mobile numbers ([protected], [protected] Mr Satbir) is not taking our calls sometimes even switching the phone off.
                                That in the past also few of our claims from various TPAs (Third Party Administrators) dealing with various Insurance Companies have been denied as being closed due to non delivery of documents. The reason we found was the wrong or non-delivery of the packets at correct destinations.

                                We request you to kindly look into the natter on priority, fix the responsibility and trace our vital documents to prevent further losses. Mail has been sent with attachments to [protected]@dtdc.com

                                Thanks and regards,
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  A
                                  Adeori
                                  from Lala, Assam
                                  Apr 18, 2018
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                                  Consignment was booked on 11.04.2017 with DTDC Courier from Duliajan, Assam to Darjeeling, West Bengal. As per tracking consignment could not be delivered due to non-availability of receiver. The reason is not sustainable, since addressee is very much available in the address.
                                  An email communication has been sent to Customer Care Service and banking on same a case has been registered vide No.11182906, however, no result till date.
                                  As per tracking record subject consignment is lying in Darjeeiling only.
                                  Hence, requested for early settlement of the issue.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  I had made a courier dated 17th april 2018 to mumbai through DTDC plus courier service.
                                  It is very disappointing that within India delivery is bad, Even after tracking for 3 days the courier is undelivered to mumbai.

                                  Worst service .

                                  delay in delivery - Comment #3073812 - Image #0
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                                    P
                                    ppawar88755
                                    from Yaval, Maharashtra
                                    Apr 18, 2018
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                                    Address: Akola, Maharashtra, 444005
                                    Website: Www.dtdc.com

                                    I had to send invitation on 16/04/18 to buldhana which is nearly 150 km from akola since firstly asked ti office will it delievered by today evening as my event is on 18/04/18 so the person office person assured me that it delievered today evening only therefore i had gave invitition card for delivery but since today is 18/04/18 but still my didnt delievered due to this inprofessional service by dtdc akola office i am suffering so please take immediate action against the dtdc office otherwise i am putting compliant at consumer form regarding same my consignment no is m63929999
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Dtdc courier is not providing my package at my door step. They said that you get your package at our office which is 20 km away from my house. My package coming from Mumbai. My shipment no. Is.P45219423. My mobile no is [protected]. Please solve my problem. I shall very thankful to you for this.
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                                      G
                                      gяαу “Kaidou shun”
                                      from Hyderabad, Telangana
                                      Apr 18, 2018
                                      Resolved
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                                      Resolved

                                      Address: East Godavari, Andhra Pradesh, 502032

                                      My package was supposed to be arrived on 13th april it's 18th april now i have yet to know the where abouts of my package

                                      The status went to not delivered and it stuck at that time now

                                      There is no response from the courier office either

                                      My consignment number is z41177902

                                      Please try to send my package as soon as possible or else atleast give the address or contact number of the office i will pick it up myself
                                      Apr 19, 2018
                                      Complaint marked as Resolved 
                                      I got a phone call and I had to go and pick the package myself
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        S
                                        shashank shekhar raj
                                        from Mumbai, Maharashtra
                                        Apr 17, 2018
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                                        Address: 206130

                                        When i courier the packet, dtdc franchise at receiving location said that courier will be delivered successfully at delivery location within 2 days, but today received a call from delivery location that dtdc could not provide delivery, what mentioned at courier.

                                        Who will be answerable for this inconvenience.

                                        Courier contains marriage cards which is very urgent for me.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Please Response
                                        My consignment no is B52000468 .the courier has been sent from Bangalore on April 3rd which contained spectacles .in spite of repeated follow ups we could get the courier only by 17 April and we found that the item is damaged completely. Consignment safety need to be assured from ur end .Very disgusting service .plz take proper action

                                        consignment no. z58005924, dtdc refused to deliver courier at saifai village [uttar pradesh] - Comment #3072393 - Image #0
                                        consignment no. z58005924, dtdc refused to deliver courier at saifai village [uttar pradesh] - Comment #3072393 - Image #1
                                        Courier is booked from Bangalore location dated on 19th -Mar-2018 till date the courier is not delivered on the location.

                                        Already mailed to customer support but no update from courier company

                                        kindly do the needfull

                                        POD - D41405800
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