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DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com

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Updated: Dec 3, 2025

Complaints 11674

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1317

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DTDC Courier & Cargo reviews & complaints page 346

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Dear team,

As we send the a product through dtdc branch : smart shipping, shop no 4 1st floor, new ashok nagar, delhi - 110096, near wine shop (Map).

Tracking number:-d31605537

As per them product is deliverd to the customer however the online status is not updated.
Till now its showing rto out for delivery.

From here we request you to kindly update the delivery status as delivered.
We need it as ebay is mandatory to show us the delivery as successfully delivered.

As we attached here to dtdc receipt or pod copy given by dtdc branch.
Also the person is not responding to us.

Kindly note do the status update on urgent basis.

Also check the attachment for your reference.

Thanks
[protected] / [protected]

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Consignment with docket no. H07071926 was sent from hpcl, hyderabad office on 15th march 2018 to my address at vinayakanagar, bengaluru which has not been delivered to me till date. To my surprise, on tracking, i could see that this consignment is showing delivered on 17th march 2018.

I am at home on that day and i just cannot understand to whom your delivery boy has delivered the same. I would like to seriously complain about non delivery of the above consignment. The delivery boy has to show to whom he has delivered when the consignment is having my name on it. The consignment consists of clothing (Costly sarees).

Please look into the issue and sort out the matter immediately and ensure that the consignment is delivered to me at the earliest.

Regards

T p s girija
Mob : [protected].

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S

Suresh Lotla

from Kakinada, Andhra Pradesh

Mar 26, 2018

My friend send an parcel on20/03/2018 to my address but there is no information obout that parcel please find that one
Tracking number H80461211
From Gunter to Hiramandalam(srikakulam)

non delivery of consignment - Comment #3051444 - Image #0

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Address: 517214

Hi team,

This is reg tracking reference z40527463.
Shipment is not delivered to me and tracking ref shows successfully delivered, not sure where it was delivered and surprisingly receiver name is mine but not signature is not mine.

This is a miss form dtdc and i want my shipment to be tracked properly and delivered.

There is neither proper response from the dtdc detonation location nor the customer care.

Can i urge to get back a response now?

Regards,
Sanjay reddy
[protected]

+1 photos

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R

Rekha Acharya

from Cuddalore, Tamil Nadu

Mar 27, 2018

Sir my courier has been misplaced on 6 March in bangalore which has been sent from kadur.
And if I am asking to courier services in kadur he is not responding me and avoiding my calls too so I am requesting to full fill d loss by Kaur taluk courier services Chikmagalur district karnataka
Courier no B52678660

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Address: Leh, Jammu and Kashmir, 194101

Website: www.dtdccourier.in

Hi,
I'm very disappoint to the see the service of dtdc leh staff. Today i got a call from them and told me to come to their office to collect my consignment which i borrowed from amazon. I've no idea where their office is and it took me more than 1 hour to find their office.
When i told them to bring the consignment to my address they told me to collect from the market at an unofficial time which is again 3km from my home.
My only grievance is that if your courtier service do not provide door to door service then why are you making fuss about the service that you do not provide.

I will also send a copy of complain mail to consumer helpline.

Thanks

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S

Sayantan Kul

from Kolkata, West Bengal

Mar 26, 2018

For the parcel no D37474318

I am seeing the status Successfully delivered. But we haven't received anything.

complain about rude behaviour of dtdc leh - Comment #3051499 - Image #0

complain about rude behaviour of dtdc leh - Comment #3051499 - Image #1

C

CONSUMER ADVICE CENTER

from bhubaneswar, Odisha

Mar 27, 2018

Not deliver in time for which she lost a job. Send on dt.3.3.18 assured to delivered on dt. 5.3.18 but realy delivered on dt. 8.3.18. Consignment No-
K09096391. Dumuduma DTDC.

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Address: New Delhi, Delhi, 110062

I received my parcel on date 23/03/2018, with consignment no. Z51952399.
This parcel was sent from kanpur by my family. It contain photoframe with having printed beautiful family photo which cost almost rs. 5000. I received it in a completely damaged on right side of the receiver.
Looks like somebody thrown it from greater height instead of great cushioning and thermocols it got severely damage since it is non repairable.
Dtdc this is really astonishing to me being such a premium courier service provider this is really unexpected from you guys.
Insteading of writing handle with care and mirror inside how could dtdc guy should be so irresposible
I am really sad and unhappy since i received the package in broken condition.
I need full reimburse of this item this is big loss for me, i have attached photo of frame as well. Please check..
Customer care call never connect.
Please help.

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Address: Nashik, Maharashtra, 422009

Website: Www.dtdc.in

A courier was sent on 19th march 2018 from nashik to pune. It was a birthday gift.
The delivery should have been done by 21st march 2018 but still the parcel hasn't reached the recieved and the tracking shows me that the courier has been going from nashik to pune and back to nashik and again to pune.
The docket number is p45407813.

This is the second time i am facing such a problem. Trust in the dtdc service is just not possible now.

+1 photos

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N

nischalvn

from Mohali, Punjab

Mar 27, 2018

My courier (important documents) from Amritsar with tracking no Z58206506 is not delivered. It was received at Gurgaon Hub on 24th Mar and now the status is shown as "Not Delivered (MIS ROUTE)".

Please deliver it asap as I need these document on urgent bases.

courier not delivered - Comment #3052426 - Image #0

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Address: Imphal East, Manipur, 795010

Dear Sirs,
This is to bring to your notice that the DTDC office located at Lamlong Bazar, Manipur always ask consignees to collect the packages from their office on the ground of lack of staff. As we use courier service for home delivery of products, it is pointless to open a branch if you can not employ delivery boys.
Kindly look seriously into the matter. In the past I requested online marketers to avoid sending articles through particular courier agencies who has defaulted on timely delivery.

Regards,

Dr. L. Gojendra Singh,
Nongmeibung Seram Leirak,
Imphal East, Manipur.
Pin: 795001
Mobile: [protected]
Email: [protected]@gmail.com

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Address: Bangalore, Karnataka, 560068

Website: www.dtdc.in/tracking/shipment-tracking.asp

I have not received my package (Consignment no.: k[protected] containing books dispatched on 6th march, 2018 from kolkata. But it is showing delivered in online tracking platform. Please find attached the image for the same. The address for delivery is analytics quotient, amr tech park, bomanahalli, bangalore.

I have contacted both madivala head office and bomanahalli office as well as called the delivery executive multiple times, his phone number: [protected] but have got only false promises of delivery.

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Our consignment no is k08415499 has been dispatched on dated-15.03.18 from jas, durgapur to haldia durgachak. Till date we have not getting this document when we charge at your haldia dtdc office they have told that mr. Rohit have been received this document. But we do not know who is rohit & his contact no. And your dtdc office could not give any address who received this document.

Kindly verify this docket no.& where the document actual dispatched.

Please note that this document is the property of bridge & roof co. (India) ltd. (A government of india enterprise)

From
Bridge & roof co. (I) ltd.
Haldia, durgachak
Email id.[protected]@gmail.com

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Address: Lucknow, Uttar Pradesh, 226016

I have requested 3 parcel from bangalore to lucknow and it was expected on 18 march (1 week time) as per conversation. But its been 11 days and i haven't received any of the parcels.
When i track the parcel, i found that it is still in lucknow from last 3 days. I tried to contact lucknow office but no response.
And yesterday when i checked it's showing successfully delivered!!
I didn't get either of the parcel. How irresponsible the delivery boy is? No call, no message nothing and he delivered at the wrong place - all parcels

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Mar 21, 2018

Updated by Suhas Parihar Tracking no-

D41455833

D41455812

D41455808

Reciever Address- 43-A-2 Kurmanchal Nagar p/o Indira nagar Lucknow

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.consumercomplaints.in/new_complaint

Dear team
I am complaining regarding a consignment no. Z53326234. This was initiated on 9 march from corporate office of dhfl situated plot no-6, block a, ground floor, sector-2, noida, u. P-201301 to jaipur address -54/66 rajat path mansarovar jaipur. As per checked status through online portal, it has been returned back with the of reason "receiver not available”, but as per my assurance neither the consignment been delivered to my place not any one contacted me to regarding this

In spite of this i have personally followed up for the consignment with concern branches and not found any satisfactory answer and eventually i have able to talked to one of your responsible employee mr vikram singh mob no.- [protected] and ll no.[protected],
Besides of this i have to him along with my concern authorities or sender of said consignment and post of this long discussion mr. Vikram assured me that the consignment will deliver again and will reach with in just 2 days but after completion of these important two days he is replying me the consignment is not dispatched yet so please book my complain and resolved it till tomorrow, otherwise i am going to initiated legal against of dtdc because absence of this document i ll loose a case 20 lacs.

Regards/prem bansal
Mob -[protected]
Dhfl

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Mar 20, 2018

Updated by bansalprem Dear Team
I am complaining regarding a consignment no. Z53326234. This was initiated on 9 March from Corporate Office of DHFL situated Plot No-6, Block A, Ground Floor, Sector-2, Noida, U.P-201301 To Jaipur Address -54/66 Rajat Path Mansarovar Jaipur. As per Checked status through online portal, It has been returned back with the of reason "Receiver Not available”, But as per my assurance Neither the consignment been delivered to my Place not any one contacted me to regarding this

In spite of this I have Personally followed up for the consignment with concern branches and not found any satisfactory answer and eventually I have able to talked to one of your Responsible Employee Mr Vikram Singh Mob No.- [protected] and LL NO.[protected],
Besides of this I have to Him along with My Concern Authorities or Sender of said consignment and post of this long discussion Mr. Vikram assured me that the Consignment will deliver again and will reach with in just 2 days but after completion of these Important Two days he is replying me the Consignment is not dispatched yet So Please book my complain and resolved it till tomorrow, Otherwise I am going to Initiated Legal against of DTDC Because absence of this document I ll loose a case 20 Lacs .

Regards/Prem Bansal
Mob -[protected]
DHFL

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Address: Kotdwara, Uttarakhand

Website: www.dtdc.in

Sir, I booked one product package type-(box) through DTDC courier service on 05/03/2018, Tracking no.- Z55568651. From kotdwara(pincode-246149) to Bangalore(pincode-560037). Receiver name- Akanksha Rawat
The right person didn't receive the product, It was delivered to wrong person.
So, please take serious action aganist this.and solve this matter as soon as possible.

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Address: Medak, Andhra Pradesh, 502001

Dear sir/madam

I would like to request you that i have booked a parcel from sangareddy to bhubaneswar on 10 nov'2017 but till date i have not received the parcel.

Also i have given complaint number of time but no body resolved my complaint simply showing the status closed.

Even after number of times i have talk to your customer care but they said ok but not resolved till date

Please do the needful as urgent basis

My docket no is h05114306

I have booked sangaredd to bhubaseswar

Contact no:[protected]

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Address: Thane, Maharashtra, 400602

I have booked a shipment on 7th march, 2018 from thane city. The expected delivery time was 3-4 days. The shipment did not reach the destination until 16th march.
The shipment had important university application documents and due to deficiency on your part i had missed my deadlines and application amount of inr 15, 000 was forfeited by the university due to late recepit of documents.
The staff at the thane branch was unbothered and reluctant to register our query. Some level of courtesy and decency is expected out of the company staff. The branch manager did make some arrangements to deliver the shipment by 16th evening but in vain as i was already over my due dates.
I’m darnly dissappointed by the services of the company of such repute. Do look into the matter and take appropriate actions.

Reference no. - n 98448228

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Address: Coimbatore, Tamil Nadu, 641036

There was a parcel sent from Mumbai to coimbatore thru DTDC courier service. Im yet to receive a parcel that was booked on Feb 8th from Mumbai. It was shipped on same day. But did not received yet. It's been more than a month and there is no proper response from them. I have a watch in that parcel worth 1500.

Tracking no - dtdc - M62608126

Followed up multiple times and they are redirecting to Mumbai and Coimbatore back and forth and no one is taking responsibility.

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vikas agrawal salka

from Surajpur, Chhattisgarh

Mar 21, 2018

For 50grm envelope surajpur chhattisgarh branch service charged me Rs120 for delivering it to pune Maharasthra..Third class service...My staff couriered it and I was out of station otherwise in any case I would have not couriered the envelope...It is a height...I am dumbstruck seeing the receipt.

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Address: Mumbai City, Maharashtra, 410206

I have booked the shipment on 28feb 2018 from dadar, mumbai to orai. The shipment still not delivered and the online status is still showing kanpur. I have sent multiple email to customer support of dtdc but there is no reply from them.
This package was highly important. But there is no response from dtdc on the shipment status.
Kindly help us. Becasue some persons running medicine for life saving;

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K

K.sengupta

from Pune, Maharashtra

Mar 19, 2018

Respect DTDC Officer
Sir I have send the railway ticket to my parents . But Due to Some DTDC mistake . they are not deliver to my address. It's very bad service from them .

T

t krishna murthy

from Amalapuram, Andhra Pradesh

Mar 19, 2018

My name is t krishna murthy iam booking courier at amalapuram dt 08/03/18 amalapuram to vishakahapatanm pod no is h80493755.
By parcel 4 teams.One itaem missing by delavary time. That item very cost. Iam very suffering for your couier service. I want to justice.

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Address: Lucknow, Uttar Pradesh, 226017

My consignment no is z55302171. I have send courier on 14th march 2018 from lucknow so it should reach in maximum of 3 days but today is 5th day still not received by receiver. Yesterday when i tracked from dtdc site it showed courier reached delhi but today location on tracking its showing is chennai hub where as it has to reach new delhi
Thanks
Rohit srivastava

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Address: Kapurthala, Punjab, 144411

There was a courier from d t d c
M. No.4-a-3, dadabari, basant vihar, dadabari, kota, rajasthan 324009 to my location i. E. 118 hardaspur near lovely professional university phagwara punjab.
But the staff member of lpu and phagwara didnt called me and my courier is returned to kota now. I need my product in anyway. Take the necessary steps to deliver my product to me.
The consignment of my corier is - z46716875

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Address: Thane, Maharashtra, 421201

Consignment number=z53325348
Its say your order is successfully dilivered but i doesn't received my order
When i track my order on dtdc website it's show that receiver name is sign who is sign
I doesn't know sign, then where is my order
Where it is dilivered?
That not good service at all
I don't know why dtdc do this because i never heard sign as a human name
Please resolve my problem.

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Website: dtdc

Dtdc has taken no effort in updating me with my parcel whereabouts! It’s been 5 months now!!! The tracking number is m57979373. The status shows “in transit” the people working at the office are least bothered and haven’t even made an effort to look for it. I visited the office at least 5 times plus wrote to them by email but no response. I’m never going to use dtdc again and i will make sure that i spread the word about your lack of professionalism.

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Sai Akhilesh

from Bengaluru, Karnataka

Mar 16, 2018

I posted my letter on 10.03.2018. But receiver did not receive the letter. but according to online tracking it is showing that it was deliver to the receiver..we did not receive any letter from DTDC..atleast we did not receive any call from the DTDC.

no update on parcel sent in november 2017!! - Comment #3041659 - Image #0

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