DTDC Courier & Cargo Complaints & Reviews

I haven’t got my pkt yet... Now m going to singapore tomorrow.. Dtdc guy called me twice but he did not delivered my pkt yet. It has to be deliver dlf phase 1 behind mega mall. Hi i bought a shower purifier n i haven’t got it yet now m going to singapore tomorrow.. Dtdc guy called me twice but he did not delivered my pkt yet.. Now plz ask him to call on [protected] or [protected] to deliver my pkt plzzz

I am Blesson T George from kottarakara, Kollam. My courier track no.B52938714 returned to sender without reaching the destination. Those people couldn't informed me also. Courier was reached in Kollam on 23rd March 2018 after that I contacted the destination courier person but it was not reached till 31st march to kottarakara(destination). It's an urgent document for my further job. So please do the needful.

I sent a parcel#D41848506 from Mumbai to Bihar on 29th Mar'18 with belt packing and it was delivered on 04th Apr'18 without belt. Parcel contains cloths & sleepers, five item was missing from the parcel.
Locked a complaint #11084205 on 05th Apr'18 after when my Mom opened the parcel and shared the details of received things.
Till today not received satisfied revert from DTDC.

Dispatched consignment details:-

Consignment No.- D41848506
Consignment weight - 6.8 Kg
Consignment items -
1. Linen Kurta-Pajama cut piece - 1pcs
2. Linen Shirt & paint cut piece - 1pcs
3. Catwalk ladies Sandals - 1pair
4. Kurti suit piece - 1pcs
5. Biba anarkali kurti with trouser & dupatta - 1pcs
6. Ethnicity kurti with trouser & dupatta - 2pcs
7. Blue check Shirt & paint cut piece - 1pcs
8. Milange print ladies kurti - 1pcs
9. Melange dupatta - 1pcs
10. Black men slipper - 2pair


Delivered consignment details:-

Consignment No.- D41848506
Consignment weight - 4.7 Kg
Consignment items -
1. Linen Kurta-Pajama cut piece - 1pcs
2. Linen Shirt & paint cut piece - 1pcs
3. Catwalk ladies Sandals - 1pair
4. Kurti suit piece - 1pcs
5. Biba anarkali kurti with trouser & dupatta - 1pcs
6. Ethnicity kurti with trouser & dupatta - 1pcs
7. Black men slipper - 1pair


Missing item details:-

1. Ethnicity kurti with trouser & dupatta - 1pcs
2. Blue check Shirt & paint cut piece - 1pcs
3. Milange print ladies kurti - 1pcs
4. Melange dupatta - 1pcs
5. Black men slipper - 1pair

I booked my consignment from boroda(gujrat) to guwahati(assam) on 12/02/18, bearing consignment number..[protected], but til date i have not receive my goods which is very important for me. i am not getting any proper response from dtdc also(local). .
Herewith i have attached booking documents and updating details for your ready reference, hope now you all will do something and i will get back my goods.

I have couriered parcel with consignment number Z54642559 on 27th March from Noida to Gurgaon. It was a return parcel to a company which was supposed to be deliver within 10 days. However I received call from company that package is not delivered in 10 days so refund is cancelled.
When I checked online I found that from 27th March till today 6th April package has been shown on transit.
When complained to the DTDC representative who took the delivery he told that it is customer mistake that the courier was not tracked and complained was not made on time. DTDC has no obligation of delivering courier on time as it is not written anywhere also such mistakes keep on happening so it is not big deal, "he said that he has raised complain so I should be rather thankful to him". His name is Divakar contact - [protected] and he comes to my office everyday as our company has tie up with DTDC for personal and company courier service. First of all I have got loss of refund and on top up if get such feedback as a customer then it is the worst service ever any customer can get. I request to get my refund reimbursed and also take strict action against Divakar who gets company name defamed within working for the same company.

My shipment number was M63788909.
I recieved my courier today, dated 6th April 2018.
My product was badly damaged. The box was damaged. And the contents of it were displaced. I got an empty container basically. All the content was spilt out.
It was pretty important for me. It contained food items. And you people ruined it. What can be done now, kindly tell me.

I have couriered a parcel containing 2 packs of brookeside chocolates each pricing INR. to maharishi markandeshwar university mullana (ambala). consignment no.B52943105. The parcel arrived yesterday to ambala. The parcel was already opened and was stapled again and after receiving the parcel. one pack of chocolate was missing. I request immediate action on this as its deteriorating the image of dtdc. In absence of any action I will be taking serious action on this. The matter is not about the chocolates but its about the confidentiality and sentiments of the person sending the itinerary. In absence of any action from the company. I ll file a lawsuite to hinder the confidentiality of the costumer. Hoping to get acknowledgement as early as possible

We, Caretel Infotech Limited, have dispatched one server from our Noida Office at B-109, Sector 5 Noida-201301 to our Chennai Office at Block A, Prince Info Park, 81-B, 3rd Floor, 2knd Main Road, Ambattur Industrial Estate, Chennai-600058 and the same was delivered on 23.03.2018. The server was totally damaged and nobody bother to come up for inspection.
We have not only lost the cost of equipment but also suffered a heavy loss in the business activities. The total loss in monitory terms works out to Rs. 1.00 lakh.
Please go through and process our claim as stated above and in case if we do not hear anything in 3 days, we will be forced to take the legal action.

I was sent a courier from ludhiana by dtdc courier bearing number :
Z40697420.

The courier has not been delivered to me.
The company local units called me saying that there is a courier for you from ludhiana. They did not deliver it. When i enquired after 5 days. The local unit said that they have sent the courier back to ludhian a.
Now they say that they have delivered the packet and theye have fraudulently showed the tracking status as "delivered"

I got a package from Guntur tracking I'd-H79388580 which should be delivered on 31st of March 2018 but I have been tracking it since 31st but it's not delivered I had tracked it in online it shows its been delivered to the respective address .but it was delivered to some other address in bachupally praneeth pranav Antilia security...Today dated 02/04/2018 I again tried to track the shipment but it still showing as delivered I called to Guntur DTDC courier services from where the package Been booked they gave us some other address which Is totally fake.Address so shop no 2 house no:1/89 shambipur.And however finally I got the address of branch manager of DTDC his name is aleem I spoke to him regarding my shipment he was speaking very much harshly when I approached him after speaking to him he said package was delivered to other address by the courier boy and again we got the shipment today.The following descrepancies are found during the entire consignment 1:without being delivered, updated in the computer as delivered successfully which is totally wrong.2:The address of the franchise given is fake mobile number given for the fake address is not concerned to the DTDC.3:The telephone number of the balanagar DTDC branch was switched off since six days no alternate contact number provided to the customer.4:Aleem branch manager of DTDC Rajeev Gandhi nagar was speaking very arrogantly when approached at 2pm on 02/04/2018(hot sun) saying that they won't call a customer even though number displayed on the consignment with out contacting the customer shipment was handed over to a security person in another gated community praaneth pranav Antilia bachupally with out any acknowledgment and updated that shipment has Been delivered sucessfully 5: The complainant is a very old person of 66yrs age have to warn that across to shambipur, bowrampet, Rajeev Gandhi nagar.6:The entire episode needs enquiry and corrective action against the concern otherwise the image of DTDC will be .tarnished to the maximum extent

I have booked my parcel on mar 7 and the destination is ahmedabad. Due to some reason parcel is not accepted by the receiver side. Dtdc started the return process. The parcel reached back to salem dtdc processing center, due to their mishandling the consignment went back to receiver address again. Now dtdc is not able to track parcel location. Its a very costly product. Please help me to solve this. Need a parcel on good condition. Who will be responsible for the product now.

I dr. B. K. Ravindra did. Not receive a post cover posted by my personal assistant from baalore to mangalore on 24th of march. When enquired at mangalore your branch office says the cover is with us if you want you can come and take as facility to door step is difficult. Apart from this this is the second time it is happening. But you have not given reply. You people are cheating people's and i will file a police complaint and file a case in the consumer court. When i ring up to your numbers that is at bangalore i get a reply that phone is under shift. For what purpose you cheats are running a courier and the number of responsible person. Is not found not the owner.

We have received a photo frame in damaged condition.
Date of the incident - 17th march 2018
Consignment no. - v44077365
Client name - agnit chatterjee
Full description - it was a big photo frame, which we received in the broken condition from edges (Refer picture attached)
Resolution required - request repair of the frame
(Broken frame from all the 4 sides)

I didnt received the courier yet, they hv updated their database courier delivered. It has been nearly a month. I have been asking at kattigenahalli branch and no proper response. I hv raised a compaint on dtdc website but still no action. The case number is 10883503

Ref# : b52121012

Nobody is responding at kattegenahalli branch, bangalore.
Nor the courier is delivered back from where it was sent.

Please get this resloved

Dear Sir,
I already approached Dtdc, bearing Case No[protected] .As no resolution is provided by them . I Mr Dharamjeet Kumar is forwarding the case to your platform.

I am providing Following Details again for the investigation officer 'Indian Consumer Forum"

As mentioned above i booked a parcel on DTDC from New Delhi to Aizawl on 23 Feb 2018. The parcel already got received in Aizawl on 3 March. As per terms DTDC has to deliver the parcel on my home address, but the agent clearly deny to do so. After that i myself visited the office three times, but they does'nt responded to me at all. On this behalf i want to remind that the parcel was an important & valuable one. The cost of the item send via parcel is about Rs 50000 (Fifty thousand ) value. Hence i need urgent resolution regarding the parcel .
Thanking You
Yours Faithfully

Dharamjeet Kumar
Phone-[protected]

Hi,
I went to dtdc in kphb and given my courier the lady gave me a consignment receipt n told me to pay 400, later after 2hrs, she called me n told that I should give 300 extra and asked me to pay thru paytm.. Since mine is express delivery I dint say anything and gave the amount.. Plz look into dis.. My package weighed 230gms. Paytm no [protected] narseen

I haven't recieved my parcel which is been sent on 5th of march fr east godavari to hyderabad. I tacked using reference id where i could find is it is being delivered. They have delivered to someone or they had used it for thier purpose. I made many calls regarding my parcel but there is no proper response instead they are redirecting to the nearest dtdc located in madhapur. When i called them they have answered that it is delivered and the delivery boy is in leave. I wasted all my time in throwing calls to them despite knowing that they are of no help. I haven't recieved my parcel and i wasted my whole time in making attempts to raise a complaint. I need compensation for this. Tjey are not serving for free instead we are paying but there is no help. I need compensation for my food in parcel and for my time. The reference id: h80507347. Please take an action. I heard similar issues from customers but there is no response. I hope i will get a compensation regarding this.

Dear team,

I was handedover our courier to dtdc courier agency person on 12 march 2018 for the delivery to our mumbai hdfc bank office. But same is not delivered still now. Almost 15 days gone but our courier is not delivered to our mumbai office and also courier status is not showing in dtdc website. Kindly check the delivery status on urgent basis. Pod no. Is m63065284

Regards
Sudesh rajavat
[protected]
[protected]

Hello team,

Product is being damaged while shipping from dtdc courier.
Please find attached images for same damaged product.
I want full refund of my product amount (2700 rs).
Tracking number dtdc: d[protected]Product damaged)
Date of incident 28 march
Shipping date : 23 march
Contact number : [protected]
Name : shilpi mittal (Sender)
Receiver : bharat sharma

Was expecting parcel which contains dress. Track number d41955776
It shows delivered but not delivered to me.. Not able to contact krishnagiri office all contact numbers are wrong.
Worst service.. Always shows delivered but not delivered. When i ask dtdc people they say they have to update online before 5pm so they are updating as delivered is this fair??!!!
Resolve this issue