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DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 347

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P
Parasar
from Hyderabad, Telangana
Apr 2, 2018
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Address: 500090
Website: DTDC.com

I got a package from Guntur tracking I'd-H79388580 which should be delivered on 31st of March 2018 but I have been tracking it since 31st but it's not delivered I had tracked it in online it shows its been delivered to the respective address .but it was delivered to some other address in bachupally praneeth pranav Antilia security...Today dated 02/04/2018 I again tried to track the shipment but it still showing as delivered I called to Guntur DTDC courier services from where the package Been booked they gave us some other address which Is totally fake.Address so shop no 2 house no:1/89 shambipur.And however finally I got the address of branch manager of DTDC his name is aleem I spoke to him regarding my shipment he was speaking very much harshly when I approached him after speaking to him he said package was delivered to other address by the courier boy and again we got the shipment today.The following descrepancies are found during the entire consignment 1:without being delivered, updated in the computer as delivered successfully which is totally wrong.2:The address of the franchise given is fake mobile number given for the fake address is not concerned to the DTDC.3:The telephone number of the balanagar DTDC branch was switched off since six days no alternate contact number provided to the customer.4:Aleem branch manager of DTDC Rajeev Gandhi nagar was speaking very arrogantly when approached at 2pm on 02/04/2018(hot sun) saying that they won't call a customer even though number displayed on the consignment with out contacting the customer shipment was handed over to a security person in another gated community praaneth pranav Antilia bachupally with out any acknowledgment and updated that shipment has Been delivered sucessfully 5: The complainant is a very old person of 66yrs age have to warn that across to shambipur, bowrampet, Rajeev Gandhi nagar.6:The entire episode needs enquiry and corrective action against the concern otherwise the image of DTDC will be .tarnished to the maximum extent
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Was courier my one of dress but your service boy told me that he was unable to doing the service.
This is the way to service???
Kindly resolved my issue as early as.
Hi Parasar,
I'm actually facing the same problem can you please tell me the contact details and address of the balanagar Dtdc . I stay in bowrampet I think the same happened to me .
Thanks,
Prathyusha.
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    D
    Dharmarajaa
    Mar 31, 2018
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    I have booked my parcel on mar 7 and the destination is ahmedabad. Due to some reason parcel is not accepted by the receiver side. Dtdc started the return process. The parcel reached back to salem dtdc processing center, due to their mishandling the consignment went back to receiver address again. Now dtdc is not able to track parcel location. Its a very costly product. Please help me to solve this. Need a parcel on good condition. Who will be responsible for the product now.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    I was courier my one of dress but your service boy told me that "i am unable to doing the service.
    The area is restricted for me, if you want you will come and collect your parsel.I will not come"
    This is the way to behave the customers ?????
    Resolved my issue as early as
    Courier shipment booked on 27th march 2018 at 5.30, courier type is lite but till 31 march 2018 7:00 Pm Not received courier shipment,
    4 times called to DTDC customer care but not responded correctly.
    Tracking Number-H07146899.
    Courier no x23934917
    Receiver address- artificial limb center, near command hospital pune, Maharashtra pin code- 411040
    I don’t recive my courier and when I tracked it than I found status is it’s delivered successfully but I don’t know where so plz gave me a reply about my courier
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      M
      mansatejasvi
      from Mangalore, Karnataka
      Mar 31, 2018
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      Address: Dakshina Kannada, Karnataka, 575008

      I dr. B. K. Ravindra did. Not receive a post cover posted by my personal assistant from baalore to mangalore on 24th of march. When enquired at mangalore your branch office says the cover is with us if you want you can come and take as facility to door step is difficult. Apart from this this is the second time it is happening. But you have not given reply. You people are cheating people's and i will file a police complaint and file a case in the consumer court. When i ring up to your numbers that is at bangalore i get a reply that phone is under shift. For what purpose you cheats are running a courier and the number of responsible person. Is not found not the owner.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        A
        Ankita Lalwani
        from Mumbai, Maharashtra
        Mar 30, 2018
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        Address: Mumbai City, Maharashtra, 400069

        We have received a photo frame in damaged condition.
        Date of the incident - 17th march 2018
        Consignment no. - v44077365
        Client name - agnit chatterjee
        Full description - it was a big photo frame, which we received in the broken condition from edges (Refer picture attached)
        Resolution required - request repair of the frame
        (Broken frame from all the 4 sides)
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Mar 30, 2018
        mjaggu's response
        plz find the below details for reference

        I can see the product is malakpet hyderabad from last 3 days. i am calling to hyderabad head office and malakpet office also but no one is responding. please do the needful as soon as possible
        What a idiot service is this ...u are showing status as delivered but haven't got my parcel...and not even responding my call.i called 1000 times what a worst service u have...plz close all ur services i[censored] cannot do ur work properly I bloody idiots
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          S
          sudheendra desai
          from Bengaluru, Karnataka
          Mar 30, 2018
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          Address: 560064

          I didnt received the courier yet, they hv updated their database courier delivered. It has been nearly a month. I have been asking at kattigenahalli branch and no proper response. I hv raised a compaint on dtdc website but still no action. The case number is 10883503

          Ref# : b52121012

          Nobody is responding at kattegenahalli branch, bangalore.
          Nor the courier is delivered back from where it was sent.

          Please get this resloved
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Apr 01, 2018
          Shravanmaimal Yadav's response
          To where to other location
          My tracking details V45643242
          Order was delivered
          In some other location
          And to some one others please
          Make it sure!!
          b52121012 this is my reference number. u have posted the above a wrong one. pls check revert.
          The company don't give home delivery we go and collect from the office by booking they told give home delivery costumer care [protected] dtdc Madhurawada Mobile number [protected] my courier no k10105663
          any status update
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            D
            Dharmjeet Kumar11
            from Shillong, Meghalaya
            Mar 29, 2018
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            Address: New Delhi, Delhi, 110019
            Website: www.dtdc.in

            Dear Sir,
            I already approached Dtdc, bearing Case No[protected] .As no resolution is provided by them . I Mr Dharamjeet Kumar is forwarding the case to your platform.

            I am providing Following Details again for the investigation officer 'Indian Consumer Forum"

            As mentioned above i booked a parcel on DTDC from New Delhi to Aizawl on 23 Feb 2018. The parcel already got received in Aizawl on 3 March. As per terms DTDC has to deliver the parcel on my home address, but the agent clearly deny to do so. After that i myself visited the office three times, but they does'nt responded to me at all. On this behalf i want to remind that the parcel was an important & valuable one. The cost of the item send via parcel is about Rs 50000 (Fifty thousand ) value. Hence i need urgent resolution regarding the parcel .
            Thanking You
            Yours Faithfully

            Dharamjeet Kumar
            Phone-[protected]
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Where is my courier, , when am tracking its showing delivered.this is your [censored] punctuality.i paid Prime time Plus 1200 plan.u r saying in this plan will deliver next day before12 pm .now the time is 01 .00 .Where is my courier...U guys tell me the answer??
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              A
              alekhya dasari
              from Bengaluru, Karnataka
              Mar 29, 2018
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              Address: Bangalore, Karnataka, 500072

              Hi,
              I went to dtdc in kphb and given my courier the lady gave me a consignment receipt n told me to pay 400, later after 2hrs, she called me n told that I should give 300 extra and asked me to pay thru paytm.. Since mine is express delivery I dint say anything and gave the amount.. Plz look into dis.. My package weighed 230gms. Paytm no [protected] narseen
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                M
                Mounikachinni
                from Hyderabad, Telangana
                Mar 29, 2018
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                Address: Hyderabad, Andhra Pradesh

                I haven't recieved my parcel which is been sent on 5th of march fr east godavari to hyderabad. I tacked using reference id where i could find is it is being delivered. They have delivered to someone or they had used it for thier purpose. I made many calls regarding my parcel but there is no proper response instead they are redirecting to the nearest dtdc located in madhapur. When i called them they have answered that it is delivered and the delivery boy is in leave. I wasted all my time in throwing calls to them despite knowing that they are of no help. I haven't recieved my parcel and i wasted my whole time in making attempts to raise a complaint. I need compensation for this. Tjey are not serving for free instead we are paying but there is no help. I need compensation for my food in parcel and for my time. The reference id: h80507347. Please take an action. I heard similar issues from customers but there is no response. I hope i will get a compensation regarding this.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  S
                  sudesh rajawat
                  from Pithampur, Madhya Pradesh
                  Mar 28, 2018
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                  Address: Ujjain, Madhya Pradesh, 456443
                  Website: courier person

                  Dear team,

                  I was handedover our courier to dtdc courier agency person on 12 march 2018 for the delivery to our mumbai hdfc bank office. But same is not delivered still now. Almost 15 days gone but our courier is not delivered to our mumbai office and also courier status is not showing in dtdc website. Kindly check the delivery status on urgent basis. Pod no. Is m63065284

                  Regards
                  Sudesh rajavat
                  [protected]
                  [protected]
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    S
                    shilpimittal
                    from Delhi, Delhi
                    Mar 28, 2018
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                    Hello team,

                    Product is being damaged while shipping from dtdc courier.
                    Please find attached images for same damaged product.
                    I want full refund of my product amount (2700 rs).
                    Tracking number dtdc: d[protected]Product damaged)
                    Date of incident 28 march
                    Shipping date : 23 march
                    Contact number : [protected]
                    Name : shilpi mittal (Sender)
                    Receiver : bharat sharma
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      D
                      Dhivya Sridharan
                      from Mannarakkat, Kerala
                      Mar 27, 2018
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                      Website: Dtdc website

                      Was expecting parcel which contains dress. Track number d41955776
                      It shows delivered but not delivered to me.. Not able to contact krishnagiri office all contact numbers are wrong.
                      Worst service.. Always shows delivered but not delivered. When i ask dtdc people they say they have to update online before 5pm so they are updating as delivered is this fair??!!!
                      Resolve this issue
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        A
                        alladda09
                        from Ahmedabad, Gujarat
                        Mar 27, 2018
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                        Dear team,

                        As we send the a product through dtdc branch : smart shipping, shop no 4 1st floor, new ashok nagar, delhi - 110096, near wine shop (Map).

                        Tracking number:-d31605537

                        As per them product is deliverd to the customer however the online status is not updated.
                        Till now its showing rto out for delivery.

                        From here we request you to kindly update the delivery status as delivered.
                        We need it as ebay is mandatory to show us the delivery as successfully delivered.

                        As we attached here to dtdc receipt or pod copy given by dtdc branch.
                        Also the person is not responding to us.

                        Kindly note do the status update on urgent basis.

                        Also check the attachment for your reference.

                        Thanks
                        [protected] / [protected]
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          G
                          Girija Manjar
                          from Mumbai, Maharashtra
                          Mar 26, 2018
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                          Consignment with docket no. H07071926 was sent from hpcl, hyderabad office on 15th march 2018 to my address at vinayakanagar, bengaluru which has not been delivered to me till date. To my surprise, on tracking, i could see that this consignment is showing delivered on 17th march 2018.

                          I am at home on that day and i just cannot understand to whom your delivery boy has delivered the same. I would like to seriously complain about non delivery of the above consignment. The delivery boy has to show to whom he has delivered when the consignment is having my name on it. The consignment consists of clothing (Costly sarees).

                          Please look into the issue and sort out the matter immediately and ensure that the consignment is delivered to me at the earliest.

                          Regards

                          T p s girija
                          Mob : [protected].
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          My friend send an parcel on20/03/2018 to my address but there is no information obout that parcel please find that one
                          Tracking number H80461211
                          From Gunter to Hiramandalam(srikakulam)
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                            S
                            Sanjayreddy4u4ever
                            from Bengaluru, Karnataka
                            Mar 26, 2018
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                            Address: 517214

                            Hi team,

                            This is reg tracking reference z40527463.
                            Shipment is not delivered to me and tracking ref shows successfully delivered, not sure where it was delivered and surprisingly receiver name is mine but not signature is not mine.

                            This is a miss form dtdc and i want my shipment to be tracked properly and delivered.

                            There is neither proper response from the dtdc detonation location nor the customer care.

                            Can i urge to get back a response now?

                            Regards,
                            Sanjay reddy
                            [protected]
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Sir my courier has been misplaced on 6 March in bangalore which has been sent from kadur.
                            And if I am asking to courier services in kadur he is not responding me and avoiding my calls too so I am requesting to full fill d loss by Kaur taluk courier services Chikmagalur district karnataka
                            Courier no B52678660
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                              D
                              Delek Namgyal
                              from Jammu, Jammu and Kashmir
                              Mar 24, 2018
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                              Address: Leh, Jammu and Kashmir, 194101
                              Website: www.dtdccourier.in

                              Hi,
                              I'm very disappoint to the see the service of dtdc leh staff. Today i got a call from them and told me to come to their office to collect my consignment which i borrowed from amazon. I've no idea where their office is and it took me more than 1 hour to find their office.
                              When i told them to bring the consignment to my address they told me to collect from the market at an unofficial time which is again 3km from my home.
                              My only grievance is that if your courtier service do not provide door to door service then why are you making fuss about the service that you do not provide.

                              I will also send a copy of complain mail to consumer helpline.

                              Thanks
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              For the parcel no D37474318

                              I am seeing the status Successfully delivered. But we haven't received anything.
                              Not deliver in time for which she lost a job. Send on dt.3.3.18 assured to delivered on dt. 5.3.18 but realy delivered on dt. 8.3.18. Consignment No-
                              K09096391. Dumuduma DTDC.
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                                D
                                deepak pandey15
                                from Chennai, Tamil Nadu
                                Mar 23, 2018
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                                Address: New Delhi, Delhi, 110062

                                I received my parcel on date 23/03/2018, with consignment no. Z51952399.
                                This parcel was sent from kanpur by my family. It contain photoframe with having printed beautiful family photo which cost almost rs. 5000. I received it in a completely damaged on right side of the receiver.
                                Looks like somebody thrown it from greater height instead of great cushioning and thermocols it got severely damage since it is non repairable.
                                Dtdc this is really astonishing to me being such a premium courier service provider this is really unexpected from you guys.
                                Insteading of writing handle with care and mirror inside how could dtdc guy should be so irresposible
                                I am really sad and unhappy since i received the package in broken condition.
                                I need full reimburse of this item this is big loss for me, i have attached photo of frame as well. Please check..
                                Customer care call never connect.
                                Please help.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  tilotama bhandarkar
                                  from Ankleshwar, Gujarat
                                  Mar 23, 2018
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                                  Address: Nashik, Maharashtra, 422009
                                  Website: Www.dtdc.in

                                  A courier was sent on 19th march 2018 from nashik to pune. It was a birthday gift.
                                  The delivery should have been done by 21st march 2018 but still the parcel hasn't reached the recieved and the tracking shows me that the courier has been going from nashik to pune and back to nashik and again to pune.
                                  The docket number is p45407813.

                                  This is the second time i am facing such a problem. Trust in the dtdc service is just not possible now.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  My courier (important documents) from Amritsar with tracking no Z58206506 is not delivered. It was received at Gurgaon Hub on 24th Mar and now the status is shown as "Not Delivered (MIS ROUTE)".

                                  Please deliver it asap as I need these document on urgent bases.
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                                    Laishram Gojendra Singh
                                    from Mamit, Mizoram
                                    Mar 23, 2018
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                                    Address: Imphal East, Manipur, 795010

                                    Dear Sirs,
                                    This is to bring to your notice that the DTDC office located at Lamlong Bazar, Manipur always ask consignees to collect the packages from their office on the ground of lack of staff. As we use courier service for home delivery of products, it is pointless to open a branch if you can not employ delivery boys.
                                    Kindly look seriously into the matter. In the past I requested online marketers to avoid sending articles through particular courier agencies who has defaulted on timely delivery.

                                    Regards,

                                    Dr. L. Gojendra Singh,
                                    Nongmeibung Seram Leirak,
                                    Imphal East, Manipur.
                                    Pin: 795001
                                    Mobile: [protected]
                                    Email: [protected]@gmail.com
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      meherun
                                      from Bengaluru, Karnataka
                                      Mar 22, 2018
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                                      Address: Bangalore, Karnataka, 560068
                                      Website: www.dtdc.in/tracking/shipment-tracking.asp

                                      I have not received my package (Consignment no.: k[protected] containing books dispatched on 6th march, 2018 from kolkata. But it is showing delivered in online tracking platform. Please find attached the image for the same. The address for delivery is analytics quotient, amr tech park, bomanahalli, bangalore.

                                      I have contacted both madivala head office and bomanahalli office as well as called the delivery executive multiple times, his phone number: [protected] but have got only false promises of delivery.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        Bridge & roof co.(I)ltd.
                                        from Kolkata, West Bengal
                                        Mar 22, 2018
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                                        Our consignment no is k08415499 has been dispatched on dated-15.03.18 from jas, durgapur to haldia durgachak. Till date we have not getting this document when we charge at your haldia dtdc office they have told that mr. Rohit have been received this document. But we do not know who is rohit & his contact no. And your dtdc office could not give any address who received this document.

                                        Kindly verify this docket no.& where the document actual dispatched.

                                        Please note that this document is the property of bridge & roof co. (India) ltd. (A government of india enterprise)

                                        From
                                        Bridge & roof co. (I) ltd.
                                        Haldia, durgachak
                                        Email id.[protected]@gmail.com
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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