DTDC Courier & Cargo Complaints & Reviews

Mar 14, 2018

Updated by sekhar2411 Actually a courier was sent from gurgoan to Bangalore and for my manager who is from china (Ms. Malixia) and you executive have delivered the courier to someone called Raju in the apartment where there are almost 200 flats, As she was in china during that time she was not aware of the courier and later as soon as she reached INDIA she found that courier was delivered and asked me to cross check as i am working in her company as HR and Admin, It is been so many day's as there is no update in the courier and yesterday i went to the chamrajpet DTDC office in Bangalore and they told y[protected] the problem will be cleared, And so i called to a gentlemen (Dont wish to mention his name)to check this and he is saying that we have the receipt of handovering the courier and our work is done(How come you are delivering it to a person whose name is not mentioned in the courier, When called the number mentioned in the recipient copy it is switched off and when checked with Salapuria laxuria apartment maintenance team they are very clear saying the courier has to be dropped in the drop box and for these many days that is the process how all were following and why is this parcel not dropped box and handed overed to some one who is not hereActually a courier was sent from gurgoan to Bangalore and for my manager who is from china (Ms. Malixia) and you executive have delivered the courier to someone called Raju in the apartment where there are almost 200 flats, As she was in china during that time she was not aware of the courier and later as soon as she reached INDIA she found that courier was delivered and asked me to cross check as i am working in her company as HR and Admin, It is been so many day's as there is no update in the courier and yesterday i went to the chamrajpet DTDC office in Bangalore and they told y[protected] the problem will be cleared, And so i called to a gentlemen (Dont wish to mention his name)to check this and he is saying that we have the receipt of handovering the courier and our work is done(How come you are delivering it to a person whose name is not mentioned in the courier, When called the number mentioned in the recipient copy it is switched off and when checked with Salapuria laxuria apartment maintenance team they are very clear saying the courier has to be dropped in the drop box and for these many days that is the process how all were following and why is this parcel not dropped box and handed overed to some one who is not here, And i calling your Customer support team Mz. Shalini and a staff Mz. Usha they are always busy asking me to call back, Tell me what to be done next.

Mar 12, 2018

Updated by Pamper Hamper We have dispatch one order from Amravati to Noida Sector 137 on 08.03.2018 by DTDC Plus service because it was very urgent, offices person told us your parcel delivered with two days or on 10.03.2018, but still it is not delivered. I have paid for it Rs. 320/- o[censored]nder 500 gm parcel.

Very poor and disappointing service by DTDC. If your company is unable to deliver urgent parcels so why your franchise's persons taking much more amount and give confirmation of fast delivery.

We are seller and want our customer satisfied but with this type of service we are very upset.
mail id is [protected]@gmail.com

Mar 07, 2018

Updated by devankg Regret to inform you that our important documents dispatched from Gurgaon to Radhanpur vide Consignment Z51241221 to the address & Contact No.
KEC International Limited, C/o. Krishna Prasad,
Room No. 71, Ratnakar Residency,
Sardarpura, Bhabhar Teen Rasta,
RADHANPUR – 385340
Dist. Patan, Gujarat
Ph. [protected]
This above residence is very adjacent to your DTDC Service center at Radhanpur. The we do not understand which reason the documents returned to the dispatcher. We are regularly receiving documents to this address since long. We surprise to note such negligence from your concerned. Such casual approach will effect on your service overall. So kindly instruct your person to deliver the documents with serious manner.
Regards,
KG Devan
KEC International Limited
Santalpur Cell - [protected]

Mar 06, 2018

Updated by Vikas Dobhal Consignment No D 40331691