DTDC Courier & Cargo Complaints & Reviews

My company sent a dd via dtdc courier services, which was misplaced by dtdc team, online status is delivered on 11th jan 2018, which was not received by me. Dtdc team is not giving the response since 1month.in fact, branch head is not able to track the package. Hundred times i told them it was my demand draft in that package but no one is ready to understand my problem, i sent emails to their official site, again and again, they close the request by saying that package is being delivered, they are not ready to accept that they wrongly delivered that or not delivered.
My package pod no is: z53892670 by dtdc courier services

Plese provide me the correct place of my courier docket no.- z52805758 on dt-29/01/2018, as the destination showing after tracking is shaharanpur but the actual destination of the courier should be tamkoi road post via gorakhpur (U. P), moreover please let me know the name of person who recieved the courier on which date as well as the right place of courier delivered?

Pl reply asap
Thanks.

I have done a courier with tracking id h05678918 from hyderabad (500018) to hindupur (515201) on[protected]. The shop person gave one manager phone number whose name is sudarshan in the moti nagar area. He gave another manager number who is rehman. This manager gave anantapur region manager phone number who has not attended call. No body is feeling responsible n no one directing what can i do further... Such a worst response from the group of dtdc.

Sir, i am a client from agra, i send a courier to malerkotla, dist.-sangrur punjab
Courier no.-z53612828 dated 23.01.2018 but it was not delivered and on enquiry we have come to know that the address was not found that why the envelop was returned to the origine address
Sir i want to tell you that the addres and the reciepent is very popular the question does not arise about searching address
Further want to tell you that no one make any call to the reciepent to collect the courier from your malerkotla office.
Sir today on 03.01.2018 i called to your malerkotla office and talk with your dealer who is very rude and misbehave with me his language was very dirty he is not just like a proffessional. He heared me very much beside my help you are requested to look intoo the matter and take proper action.

Regards

Your regular client

I had dispatched courier to gridih jharkhand attaching the courier details.
But after tracking looks like my courier has been dispatched to kolkata location, dispatched 28/7/2017 and submitted a complaint, consignment no, k02286509.
I mailed the dtdc customer care but nothing happened. Even nobody pickup the clothes

This is not good. It was an extremely important cloths that was needed.
Missing my courier.
Neha gupta

The shipment was booked by our supplier from Anantapur branch,
He has charged us for DTDC Blue service & dispatched the shipment via DTDC Green Service,
Are we fools to pay for Express service?
You people don't understand the urgency of the product it was for the Coeliac patient who cannot eat anything else than this,
I want the shipment to be delivered by tomorrow & take serious actions against such executive.

I've sent a document on 25th january. I was told that it will reach in 3 days max.
Now it has been 7 days. That document is very important and i had sent it in urgency.
I had sent it from pune to jhansi (Uttar pradesh).
Now they say that it's still in transit.
What kind of a service is this?
I paid 3 times the cost for it to get delivered on time.
Plz find my courier asap

Sir, i have ordered one pair of badminton shoes from khelmart.com on 20/01/18 for which i had payed rs 840 through rupay debit card o[censored]co bank and the expected delivery date of the order was on 27/01/18, the dtdc courier service was to deliver the order. I have been tracking the consignment z52413417 since it reached guwahati on 23/01/18 there after they are not making any progress for delivering the order. I have mailed them to know why they are taking too long to deliver the order, but i am not getting any positive response from them. Sir, i need your interference in this matter as soon as possible so that i can get my product. Iam attaching the message which was sent to me by khelmart.com (Your order is dispatched from dtdc courier on 20/01/2018 and the docket no. Is z52413417. Expected delivery time: 27-jan. Khelmart)

Thank you with regards from
Lenin brahma, vill kharalalpara, po dudhnoi, ps dudhnoi, pin 783124, dist goalpara, state assam., dudhnoi, assam, 783124, 0, [protected]

One of our important document sent through DTDC last month, but till date the packet is not received by us. When we enquired in your office, they told that it is delivered. And when we asked for the details, that told that they are trying to find the them. Now they are saying that it is missing. It is an important document of our customer. Please do the needful to get the documents at the earliest. Consignment no is R27880943.

I had booked a product to deliver on my pincode 110045 from ambala chandigarh 27/01/2018, curior partner told it will be deliverd on 29/1/2018 as i was in need of that on 29/01/2018 so he told charge will be high of rs 750/ and i paid but they failed to deliver it till 30/01/2018 and updated was door was closed on 29/01/2018.. But whole family was waiting for that product and they did not even col. So now i want to register case of flase commitment against company
Awb no:- v44676596
Asif nazir wani
[protected]

Dear sir iam jayanth here i have given a package at dtdc sri nagar colony franchise on[protected] via docket number v44476671 to delhi to my client and that package was against cash transfer to my bank account and when i have given the package at your franchise i confirmed from them 3 to 4 times that my package would be kept on hold at delhi and they said yes and i have given it and they have sent to delhi. As from my client his commitment was payment against tracking the package and i've given and your franchise people had sent it. After reaching delhi i had tracked and called up to mr srinivas from dtdc franchise of sri nagar colony and intimated him to keep the package on hold so he had given an other contact of mr sunil from the same franchise and i called him and said him to stop the package in delhi on for[protected] he kept a mail to your delhi office stopped it and on[protected] as it was a holiday the package was not sent and again on[protected] at 12 pm i called mr sunil and said him to stop the delivery of the package for that day but he didn't even intimate at your delhi office and without my permission they have delivered the package to the client as the package contained a fire wall which is worth of 52, 000 and as i have not received the amount i said them to stop it but they have delivered the package so i request you to help me out in getting my package from the client as without my permission the delivery was done. So kindly please help me in this. Below iam mentioning the courier receipt and the screen shots of the call data to mr. Srinivas & mr. Sunil. Even today when i've called up no response was there from them and they even do not have any courtesy in reverting back or picking up the call.

I send my courier by my niece (Important document) for urgent bases on 25-jan 17, as talk to dtdc (Dehradun) they said u receive on 27 jan 17. Thats y i send my document on urgent basis because i have flight next day... But in 27 jan they said u receive on 29 jan... Which is very carless behavior by dtdc because am facing too many problem.

Docket no - e74571194

On 10th jan 2018, our branch at sikkim has send some important paper for tender and bills which was wrongly delivered to some other co i. E innovative logistic instead of m/s. Adhunik infrastructures pvt ltd on 11/01/2018. Our consignment no. V43440818.

I am not receiving any help from your branch at chowinghee and other sub branch situated in kolkata

Sir,

It was my first courier experience with dtdc!
I have had heard alot about it that it offers excellent services and are customer friendly!
Sadly i am very disappointed with their services! I have had my packages misplaced and sent to a different address and even had many of my valuable goods broken! I am really hurt by this.

I would be really grateful if my loss is compensated!

Thankyou

Actually we stay in mysore. I waited in head office for an hour they said will deliver to my house damn sure as they said two days back yesterday i called them again and they said to call some other station. They said will send to today (27jan2018) till now y should we use this careless courier service i informed them that is food item it has been spoiled the worst service

To whomsoever concern.

These is very annoying such a reputed firm of dtdc are recruiting staff who are lease bother to offer service to customers. I had a very bad experience with dtdc - 7 bungalow location, opposite pink apartment there at 1st floor - suresh [protected], he is having a attitude issue which is 0 tolerance in these industry. He doesn't want to move in market delivering parcel at customer residence, he has got habit of calling them to 7 bungalow office to collect parcel - can't understand for what we are taking services of dtdc, i will serious recommend to stop dtdc courier services in my organisation & also tell my friends to black list dtdc & stop services from dtdc courier.

Whenever i get courier from my organization - he calls me to collect, these has happened more than 6 times - in start i thought address would be issue to trace, i personally went twice & guided him the address its just 2 minutes from the office of dtdc, but he is lease bother of delivering at doorstep.

Kindly take a strict action against him, so it would lead an example who are working in same style of"suresh - [protected]".

I have couriered r28582900 on 22 nd january 2018 from dtdc piravom office and not yet received to the beneficiary at attingal office. Same has been checked with both the offices and not received any proper confirmation.

We are sending anything in courier for an urgent delivery only. The persons sitting in your office does not have any courtesy on customer emergency also.

Hope you will deliver me the courier in time.

Regards,

Renju p
[protected]

Sir. I respected to you. I am belong in now Bengalure. Pin_560090. My complaint that I have loss my cell phone . When I was sending in Tripura. Date:3/1/18
From Bengalure. DTDC currier. Track no =V44413913. Till now that purchase not going in tripura. Please kindly take action necessary from them. And I request u I need my purchase.. Immediately "thanking you'

Dear sir/madam,

A parcel containing sample was sent by us to following address through dtdc on 18 jan 2018 under awb no. N98221689.

Mr. Mohammed scafi
Gulf scaffolding
Po box 7121
Dammam 31462
Nabia industrial area
Jubail road
Contact: [protected]

To our shock and surprise the same has not been delivered till date and there is no update on tracking website after 18:16 pm on 22 jan 2018. This delay has tarnished image of dtdc in our organisation. As the sample has not reached in time we face a challenge of loosing a high value export order. If you are not lucky and we don't get the order, we will be left with no choice but to claim liquidated damages through judicial remedies by appealing to competent authority.

You are requested to get the parcel under reference expeditiously delivered or show cause as to why we should not proceed against you for mental agony undergone and monetary losses incurred by us as a result of breach of contract and your failure to deliver the parcel in time.

An early reply will be highly appreciated.

Thanks & regards,

Vinay misra
General manager

Courier no - h03745504
Respected team,
I am nagarjuna. I have sent an gift worth of 2500 rs. Throught dtdc courier services on october 10th 2017. To bit misri jharkhand. They promised me it will be delievered in 7 days, as i have been waiting from so long the courier has not been recieved till now dated 24/01/2018. I have requested for return of my courier, but, the staff of dtdc is not responding in a good way, i dont know how dtdc selects their staff who are illiterates and uses very abnormal vulgar languages towards customer. I am mentioning the complete address of dtdc branch where i dispatched my courier (Shop no 1, plot no3-128/1, puppalaguda road, manikonda, hyderabad-500089). Please do something as i have complete audio recordings, and confirmation emails from the dtdc. As i have visited them so many times, but there is no response from them, as well as from the regional dtdc office. It has been 4months, please help me and do the justice.
Thanks and regards,
Nagarjuna.