DTDC Courier & Cargo Complaints & Reviews

I had sent 2 parcel by consignment number n98116160 from ratnagiri to dubai on 2nd december 2017 by express delivery service. As promised by courier agency the parcel was supposed to reach dubai on 6th or 7th dec 17. Its contained brochures & stationery material for exhibition at dubai from 7th to 9th dec17. I reached dubai on 7th & was there till 9th in dubai but didn't received the parcel. Then 9th evening the event organisers received a call that parcel is come for delivery but they denied to receive it as the event was over. Now i am asking the agency to return me my courier parcel back & my paid courier charges back as they were not able to deliver the parcel in time or given date. But the agency is asking me to pay extra charges to get the parcels back. Was it my mistake that the courier not delivered in given date? Was it my mistake that we paid heavy charges for express delivery?
Please refund me my paid courier charges & return me my parcel

I have sent a consignment from dtdc aizawl, mizoram counter vide consignment no k07387672 addressed to guwahati-7 on 9th december, 2017. But till - today it has not been reached to the address's destination. Further, the particular consignment number mentioned in the receipt is not traceable. Kindly, inform me the latest up date. I am worried about it.

Boutique despatch parcel on 29/12/17. Cosignment no d37767538. Trcking upto udaipur. Abu road franchise reply me i don't get parcel. I contact yourdelhi, jaipur, udaipur and abu road person but nobody reply satisfactory. I hope i will get my consignment. Till today i contact by telephonic as well as by feedback and through mail / online complaint. But not get reply and representatives not contact me. What happen later?

Dear sir,
We are from sr infocom pvt ltd., tirupati. We are authorised service provider for dell, lenovo, acer and wipro in 6 districts i. E. Kurnool (Ho), kadapa, anantapur, mahaboob nagar, chittoor (Tirupati branch) and nellore districts. We are sending our internal courier with dtdc. On 7th december we have booked one consignment from nellore to tirupati. Doc no. H78422167 from dtdc vrc centre, nellore. But until now it was not yet reached. No one is taking responsibility. Pls help us out. It is computer parts which we need to be returned to our principals.
Pls do the needful and make arrangements
Thanks & regards
T rajalakshmi
Director
Sr infocom pvt ltd, tirupati

I have sent important documents through dtdc on 12th dec'17 from bangalore to chennai, still not delivered. I have been calling several times, no one is answering. Docket no : b49652746.
Please resolve. Hope you understand my situation. I have been calling dtdc, no one responded. It is almost a week over, still my parcel not delivered and even sending sms, no response.
Since this is an important documents, i am very much worried.

Regards
Sivakumar

From the last 6 months and above i picked up my courier items from loknath variety, north bengal medical college, siliguri. The shop is basically for gift items and ticket booking centre. The owner taken the dtdc service aside his main business. As per him we have to pick up the courier items from shop ([protected]).
Now iwas track my last courier (K[protected] and as per tracking it was out for delivered on 14th dec'17 (7pm) at siliguri. On the same day tracking is showing not delivered (Closed) at 9pm.

I have sent my important medical claim document from surat on dated 08/12/2017 (Which i have to submit to the claim company urgently), to ahmadabad. On 10/12/2017 it was received by dtdc ahmadabad hub and that status was showing in website but after that till date 15/12/2017 status is the same. And i am taking follow up since last two days to customer care and person who is handling surat office, but from all the person i am getting different answer and actually the company didn't know where is my parcel as the parcel having much important document, so i haven't seen this type of bad service of any courier company. If my claim company refuse to accept document as it is not delivered in time than who will take responsibility.

I have delivered a very important document through dtdc courier reffrence no z48011152 from your agency in green park to jhajjar haryana on 9/12/17 but still not reached. Your jhajjar agency owner replied that i was not in the office so what it was not delivered and return... This is showing your commitment and quality of your work... Till than i m not finding my courier somebody says it is in samalka somebody says it is in narayana... And continue... Very disappointed answers... Now i want to say it is very third class service which you are serving...

My friend has sent me a product from DTDC COURIER on 13th December from Kolkata.He has also sent me the receipt and to confirm the same I had called the DTDC number which was mentioned on the receipt.the person who picked up the call confirmed that it's a iPhone 8 plus and will be delivered today which is 14th of December. when I visited the near by DTDC courier service in wanworie pune.the person can not see anything.he stated that the consignment number is invalid and my friend has left for overseas.request you to help me with same.
My contact number is [protected]
[protected]
Regards,
Rahul Gavane

Hello sir/mam,

As i go through all the process of tracking of two dockets number mentioned below. As i have not received the below mention dockets upto now & also i am not getting the exact information regarding such. Kindly do me a favor and give me the current detail of both the dockets where it has been now.

Docket number details :-

1) k88594415
2) k91740598
3) k91740598

Thanks

Your's faithfully

L. K. Agrawal (Gm)
Herbasant industries
Sambalpur-768002
Odisha

Dear sir,
My supplier from kolkatta send a material on date of 06.12.2017. I had search material 08.12.2017. After all my kolkatta supplier is provide a no[protected]. I call and ask what a problem madam dispatch date 06.12.2017 and today 14.12.2017 what you are doing? She say we are not able to supply birsha nagar zone no 11 (This address is 500 mtr far from azad market telco.) after all discussion his last reply i will return back your material.

What i do material is urgent. So please help.

M/s p. K. Singh
House no 25 zone no 11 birsha nagar near canara bank a 200 mtr far from telco nursery.
[protected]

Please solve my issue. I have to get a courier that is booked at ludhiana to noida on 9th december 2017.
In your website it is showing since today till now as "data not available"
My awb number are z47690153, z47690153
Please help me. Why the data is not avaiable even if the courier is shipped five day back. They are not even attending calls. Please solve this issue.

I ordered mi6 phone from a guy on Instagram he has taken 7000rs advance and given me dtdc courier company receipt but I can't track my order from that help me please I can't track my order and I that guy also not replying properly he told me that 50%payment advance through paytm and 50% after your order get delivered but now he is asking for full payment and when I said for refund he said no refund

Hi,

So i am based in delhi and i had submitted a package to be delivered to gurgaon on the 28th of november and it hasn't been delivered yet.

They've updated the status as not delivered due to no service. I haven't received the package back either.

The consignment number is z47970072

If a company like dtdc can't deliver a package to a place that's some 20km away, then what kind of a delivery company are you people running?

Dear sirs

I booked an express service to send a parcel containing personal item and a birthday gift from the uk on 29/11/17. Anticipating it will be delivered in 5 to 6 working days. (Estimated time of delivery was 3 to 5 days). However the parcel was not delivered until 12/12/17 and the recipient in bombay was forced to make a payment of rs 5730 / £ 60 as custom duty which is irrelevant as the content had no commercial value. You appreciate my frustration and disappointment at service since the parcel was a birthday gift and not only did it reach days later then it was expected but we had to pay twice (Total of £110)
I request you investigate why courier service in india made such unreasonable demand and delivered less then adequate service.

I demand an apology from the indian company (Dtdc) for spoiling what was meant to be a nice birthday surprise and their inadequate and dishonest service. I also need an immediate reimbursement of the extra charge paid by the recipient.

I look forward to a prompt response and assistance on this matter.

Yours faithfully

Samireh davies

Dear sir/mam,
This is to inform you that we have an automobile sector at murshidabad raghunatganj, umarpur area which is name of golden automart. We have lots of courier reached thru dtdc. But in raghunathganj branch deny to product despatch at our showroom, when we asked them why you are did not delivered all courier same address they reply us that our area is not their deliver area.
In this situation we have facing lots of problem.
So please do the needful regarding this.

My consignment no is m58526661

Consignment not received at receiver end.

But in online tracking it shows that it was delivered.

Details are
Sender address

Palanpur engineering and fabrications ltd, no 11, digha village, navi mumbai, 400708

Receiver address

Metz lab private limited
First floor, thangavel nagar, walajabad main road, mannivakkam – 600 048

A mobile charger of mine was sent to my pincode 712101 (Chinsurah, hooghly, wb) 1 from jhargram, wb. The package contained a worth ₹1500 charger which they returned to their custody without informing me and now they have lost the track. Eastern zone kolkata office is not picking their phone up.
Previously, i booked the pickup from jhargram online thrice and they did not pick it up even after confirmation was sent. Then when the sender in person visited the office, they asked for ₹244 which was the pick up amount from location not the office receiving amount which is ₹144.
Tracking id is: k07280901

My consignment no:h05371286
I bought a artificial jewellery item from a hyderabad seller and she sent it through dtdc courier but while on receiving the courier. The jewellery was replaced by some medicine and while i opened i realized that it has been changed. I tried calling them and resolving the issue but they re not at all helping me i this. The courier people are saying that they don't know where would it have been changed. Plz help me in this regard

We have booked a parcel vide awb/ consignment number k00157689 on 13.05.2017. The parcel was to be delivered at ho (Hr), solpaur super thermal power project, vill: fatatewadi, post: hotgi station, taluka south solapur, dist: solapur, pin 413215. However, the parcel has not reached till ow. While contacting with the dtdc kokrajhar (Assam) branch where the parcel was booked, they are unable to reply.in system, it is showing as rto out for delivery with last status date as 24.05.2017. But, the parcel was not returned to us also. Resolve the issue at the earliest.