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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 359

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S
shrinivas panchal
from Mumbai, Maharashtra
Dec 4, 2017
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Hello team,

Consignment h04944690 is booked on 27th nov 2017 and its not yet delivered, today its 4th dec 2017.

Envelope contains very important document i. E. Adhaar card

On tracking portal its showing in transit and out for delivery dated 28th nov 2017 but not yet delivered

Regards,
Sriniwas panchal
+1 photos
DTDC Courier & Cargo customer support has been notified about the posted complaint.
From jaipure my friend has sent courrier but still i didnt recieve it...some one had recieved my courrier...in online its showing someone have recieved but when v call in that number he told that he had recieved his courrier itseems...so i need my courrier as soon as possible so i request u to take action
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    Satya Dev Singh Roy
    from Lala, Assam
    Dec 4, 2017
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    I like to inform you that on 28th november, 2017 from jamshedpur i sent one very very important documents (My life certificate) to the branch manager of bank of india chakradharpur branch at chakradharpur, singhbhum (W) jharkhand via your courier service and consignment number is: k07573165.

    But shocking is that till now it's not deliver to the bank and due to it am come in very very big problem which you never understand!

    It is completely shameful for a dtdc courier for not doing so at jamshedpur to chakradharpur delivery..

    Then why should we book in future for the most worst service in courier industry...
    Helpline desk are all # as never possible to communicate at any part of the day and noreplay of mails.

    How many days should take for jamshedpur to chakradharpur delivery???

    There is no log available for the position of the consignment.. Why why...???

    So you kindly update me the status and please deliver it under today evening anyhow! Otherwise i will take legal help against your fraud courier service!
    I hope that you will definately cooperate me about it!

    Thanks and regards
    Aparajita dev singh roy
    [protected]
    +2 photos
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      K
      KarmaDawa
      from Ingraj Bazar, West Bengal
      Dec 4, 2017
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      Address: East Sikkim, Sikkim, 737101

      Dear sir,
      Have booked courier from gangtok on 22/11/217 vide reference no k07224005. After booking they issued me booking slip with stamp on 22/11/2017 but till date item has not been delivered and their office is not responding when i wrote them mail. I want to know who is responsible for delay and who will bear the losses. Need your support on this.

      Karma
      [protected]
      +1 photos
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        N
        Nambrata Nandy
        from Bengaluru, Karnataka
        Dec 3, 2017
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        Address: 500081

        I am nambrata nandy wants to update you regarding the loss of my items sent through dtdc shipment from mosabani, jharkhand (832104) to hyderabad (500081).
        My shipment number is k04686125.

        First of all the shipment took more then 2 weeks to deliver, moreover the there were loss of items from my packet, the box was torn, packets were resealed and items were missing. The delivery boy was very arrogant when i had tracked my shipment after reaching hyderabad, first day it was shown out for delivery but the delivery person neither called me nor delivered the shipment, 2nd day again status was updated out for delivery but i didnt receive any call nor the product was delivered third day the person called me asked my address then he was about to deliver it an hour bt he didnt do so, then after calling him 5 times he delivered the product at night 10 pm. When i opened my box most of the items was missing and the packet was already torn and repacked. Again when i called the delivery boy his phone was switched off.

        I am sending you the deliver person number - [protected]

        Its really very disgusting to say that the courier shipment like dtdc which customers trusts so much providing this type of service. I am requesting you dr. Subhashish please take strict action regarding the matter and i want my product back as soon as possible. I want a reply within 24 hours from your dtdc courier service or from you else i am going to tweet this in all the social networking sites so that people should not use your courier service and be aware of such kind of things in near future.

        Regards,
        Nambrata nandy
        Program manager
        Conference series
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Booked on 1 Nov at Surat Tracking id-A39579804.No tracking data available as of today

        complaining regarding the loss of items through dtdc courier shipment - Comment #2937153 - Image #0
        My consignment number: x22992198 shows as Delivered on your website but it was not delivered to me. Moreover the date shows as 10th Nov, when i was very much at home. Also receiver details are not mentioned.

        I need all the details asap.

        Customer service number is also not working.

        Regards,
        Dhanashree Nagarajan
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          R
          ruhing
          from Mumbai, Maharashtra
          Dec 2, 2017
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          Hi,
          I had courierd a parcel from mumbai (Kuber complex, lokhandwala) for bagru, jaipur on 24/11/2017.
          Online tracking status says receipiant refused delivery whereas the receiver has not got any courier at his place so how can he refuse?
          Secondly i have contacted dtdc lokhandwala branch who are trying to get in touch with the vaishali nagar branch jaipur. But no1 is responding to their mails nor any1 is answering the call.
          To cross check i personally tried calling the vaishali nagar branch but no1 is answering the call.
          The courier was a little urgent.
          Kindly do the needful as soon as possible.
          My consignment no. Is m59485701.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            H
            Harkamalcanada
            Dec 2, 2017
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            Address: New Delhi, Delhi

            Hello-

            I’m extremely disappointed in your courier services. I shipped items sunday, nov 11 from rosede hotel in delhi - who recommended your company. My bag arrived a few days later to the destination. I arrived today to pick up bags which were significantly lighter. To my utter surprise all three bags were ransacked and picked through. All bags were locked and the locks were picked. I thought dtdc was a reputable company!!!

            What makes me most mad is my wedding heirloom bangles were taken and my child’s crackers eaten and then left inside, a complete mockery. I have a comprehensive list below with a total value. I need someone to get in touch with me immediately since no one is picking up at their call centre.

            Lost items:

            -1 men’s blue jogger suit
            - 1 addias jacket
            -3 mens belts
            -5 watches
            -5 led flashlights
            -3 high end pens - muiji
            -3 pencil cases - muiji
            -6 colognes
            - 6 swarovski crystal bracelets (Wedding heirloom)
            -jacket children’s
            -ladies vest, size s
            - 3 female shoes, size 8
            - cologne 2
            - 5 lbs almonds
            - men’s suit unstitched cloth
            - 5 artificial jewelry sets (Silver and with stones
            - 8 kundian jaipur bangles
            - 1 box of boost
            - 1 mens also shoes size 10

            Value : $600 canadian

            Order no d37775328
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              D
              diganta222
              from Bhubaneshwar, Odisha
              Dec 1, 2017
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              Address: Kolkata, West Bengal, 700052
              Website: www.dtdc.in/tracking/shipment-tracking.asp

              Hi

              I have sent an package containing important insurance and nsc documents to my father address pabindra nath medhi hatigaon mulagabhru path 781006 but after waiting one week still the package has been not delivered and after contacting their customer care the customer care representative are boldly saying that it has been lost by the delivery boy.

              I want to take a strict action against the dtdc courier service for such an irresponsible act and want to compensate for my loss.

              Thanks
              Diganta
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Dec 01, 2017
              Updated by diganta222
              HI

              I have sent an package (CONSIGNMENT NUMBER:E[protected]containing important insurance and NSC documents to my father address Pabindra nath Medhi hatigaon mulagabhru path 781006 but after waiting one week still the package has been not delivered and after contacting their customer care the customer care representative are boldly saying that it has been lost by the delivery boy.

              I want to take a strict action against the DTDC courier service for such an irresponsible act and want to compensate for my loss.

              Thanks
              Diganta
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                H
                Harpriya Kaur
                from Phillaur, Punjab
                Dec 1, 2017
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                Address: 143001
                Website: www.dtdc.com

                I have make my shipment for gift box at naya nangal
                Still haven't received. Kindly delivered asap.
                Shipment no v41187792
                House no 322/323
                Phase 1a
                Shiwalik avenue
                Naya nangal
                Roar
                I paid full amount for fast delivery one day going to pass but haven't received yet.
                Why they don't pay attention for fast courier service as it was make by customer dtdc.
                Kindly pay attention to fast delivery one product
                Who else will pay for my shipment value of 1000
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                My courier no c78894018 was returned without reaching out to me or my residential address . dtdc has tis habit in TARAPUR / Boisar area where in they service only the Industrial customers. all others have to pick up the courier at their office.

                a bit strange to be considered as a second class customer
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                  P
                  pakuganesh
                  from Chennai, Tamil Nadu
                  Dec 1, 2017
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                  Address: Tiruvallur, Tamil Nadu

                  We have booked an envelope containing important central excise documents addressed to the superintendent of central excise and central tax, alibag division, room no.109, 1st floor, kendriya utpad bhawan, sector - 17, khandeshwar, navi mumbai-410206, vide dtdc docket no. C77218825 ddt.08.08.2017. The documents have not been delivered to the addressee so far. Tracking report information shows that the receiver shifted. That being the case till date the documents have not been returned to us so far. The fate of the documents is not known to us. Since it contains important central excise documents please trace out the documents at the earliest and return the same to us at the earliest.

                  Our address:

                  Automotive coaches and components limted
                  Plot no. C1 & d6 sipcot industrial complex
                  Gummidipoondi - 601 201
                  Thiruvallur district, tamil nadu
                  Contact no.[protected]
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Booked the courier from Delhi to Mathura on 21st November but on 25th November courier not delivered till date. All customer care didn't respond. Services are very poor and charges are to high compare to any other courier service.
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                    D
                    Devanuhim
                    from Mumbai, Maharashtra
                    Dec 1, 2017
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                    Address: Solan, Himachal Pradesh

                    We (Macleods pharmaceuticals limited, baddi) have sent a courier on 21st nov 2017 from dtdc kharuni office to mr. Vikas zamindar, macleods pharmaceuticals limited, khasra no. 21, 22, 66, 67& 68, aho-yangtam, namchepung, po. Ranipool, sikkim-737135 having courier doc no. Z39826061.

                    Dtdc courier did not deliver the courier at sikkim and on 01/12/2017 return back at to macleods pharmaceuticals limited, baddi.

                    As material was very urgent and so plz investigate and revert back on contact no. [protected] and mail id [protected]@macleodspharma.com asap
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    I HAVE RECEIVED AN EMPTY COURIER COVER AND SOME BODY OPEN it BEFORE DELIVERING TO ME AND LOST 7t00 valued OBJECTS.ITS supposed CONTAING 3 sodexo coupons AND EACH ONE HAS VALUE OF 2200, total LOSS OF RS.7600 .May i know what the solutuion for this..how we trust this company and i need get back all my missed or corresponding compensation.
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                      D
                      dhk4792
                      from Haridwar, Uttarakhand
                      Dec 1, 2017
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                      Address: 249401

                      Myself dhananjay kumar chauhan, i posted an courier to my homtown nagpur as it was extremely urgent for me. They told me that it will be delivered within 48 hours, but its more than 8 days now and the courier is still not deliverd. My consignment no is z46837807. Even i went
                      To dtdc franchise office in ranipur modh haridwar to know about the status of my courier and they did not respond good, please help me my new mobile value is 7000 and name moto c plus
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        pratydex
                        from Guwahati, Assam
                        Nov 30, 2017
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                        Address: Kolkata, West Bengal, 700135

                        Hi,
                        There is false update on the portal of dtdc as no one came to deliver tha courier and everyone was present at my home. Neither the delivery boy called me nor i got any message regarding delivery boy. However, there is no entry in society security register.
                        It was very urgent courier which was dispatched from gurgaon. Please take action as it has happened many times with dtdc.

                        Please take serious action against them.

                        Tracking no:z46152118
                        Name: prateek awasthi
                        Address: d275/303, sp sukhobrishti, shapoorji, kolkata
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        A courier was sent to me by HDFC Bank and the same was sent back by the delivery boy without even calling me. Reason address not known. The most common reason for any delivery boy. He did not have the courtesy to call and ask me for directions. And you keep such employees.
                        Regards
                        Zakiruddin
                        [protected]
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                          Immortal Thanos
                          from Indore, Madhya Pradesh
                          Nov 29, 2017
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                          Address: Singrauli, Madhya Pradesh, 486889

                          I ordered 2 books from helios educore and they were supposed to be delivered within 7 days.
                          I ordered on 13th of november and on 23rd of the month when i tracked the documents on your site an information was displayed that the product has been delivered.

                          But i didn’t get it, nor anybody else from my family got it.

                          I called helios and they said that the product got delivered to someone else.

                          Please find out who has my documents.

                          P. S. My awb. Number is
                          D39254716
                          +1 photos
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            vinay modi
                            from Jobat, Madhya Pradesh
                            Nov 29, 2017
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                            Address: Indore, Madhya Pradesh, 452001

                            Dispatched on 7/11/17 from jaipur but still i did not receive this part, i also called several times on your companies indore customer care no [protected], / [protected] but apart from resolution even did not get a proper reply till date, we are your corporate customers & providing bulk load in regular basis, kindly look into this issue and provide resolution asap as the part now affecting my regional office workings.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              A.K. Verma
                              from Dumka, Jharkhand
                              Nov 28, 2017
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                              wrong pin code141001against141113 (right pin code), tracking no 04660412

                              Address: Ludhiana, Punjab, 141113
                              Website: www.consumercomplaints.in/dtdc-courier-cargo-b100102

                              I have sent an item on the address bhavya and co. Near katra sahib gurudwara ludhiana punjab pin 141113 vide tracking no k04660412 but sent item pin code is wrong and it views 141001. Please send on correct pin code address. I am enclosing a copy of delivery receipt issued by courier agency. My courier should be delivered urgently in short of time....
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                              Ramesh Dhungana
                              from Kolkata, West Bengal
                              Nov 28, 2017
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                              Address: Hooghly, West Bengal, 712601
                              Website: consumer complaint

                              I have shipped one tv from gahpur, sonitpur, assam on 7 th october, 2017 via ref no d35057791 to arambagh, hooghly, west bengal. But till now i have not receieved the item. I have paid rs 5400.00 as a shipment charge. Despite my several enquiries they have not responded properly. Please do the needful so that i can get my item.
                              With regards
                              Ramesh dhungana
                              Arambagh, hooghly
                              Mob no-[protected]
                              [protected]
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                Sarath Chandra Vasiraju
                                from Bengaluru, Karnataka
                                Nov 28, 2017
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                                Address: 560043

                                I was supposed to receive a consignement of my sons photo dvd and the status says "delivered". I didn't get the consignment and when i went to the office, i was told "we will take time to search for it". As far as i am concerned this is pathetic customer service and i have not received my consignment so far. When i inisited upon delivering they said "we wont deliver at all"
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                My docket no. D39220292, please trake the docket no and care the time limit
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                                  shivamrese
                                  from Mumbai, Maharashtra
                                  Nov 28, 2017
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                                  Address: 380016

                                  I needed urgent delivery of my documents from baraut to ahmedabad.
                                  While i am tracking the status shows already delivered on 30 june... While my consignment was registered on 27 nov 2017.
                                  On complaining dtdc they didn't provide any solution saying i might have given wrong consignment address.
                                  I request kindly don't pay the huge amount to dtdc as they can misplace ur consignment
                                  And you don't get the services you paid for (Can't track my consignment)
                                  +1 photos
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  i have parceled a phone to noida from diphu while tracking its showing orgin guwhati and destination. help me out

                                  given wrong consignment number can't track - Comment #3587316 - Image #0
                                  Sashiaks's reply, Nov 17, 2019
                                  and destination hydrabad
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                                    Prashant Kumar Rathaur
                                    from Allahabad, Uttar Pradesh
                                    Nov 27, 2017
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                                    Dear team,
                                    I have booked a courier vide consignment no z45582968 on dated[protected] delivery to hazaribag, jharkhand while in your website it shows deliver to patna and last updated status is[protected].
                                    Kindly resolve the matter and deliver to proper address and feel free to contact me on my no [protected], [protected].

                                    Prashant kumar rathaur
                                    Varanasi, up, 221106
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Meenu koul
                                      from Leh, Jammu and Kashmir
                                      Nov 27, 2017
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                                      Respected,
                                      I placed one order for my product delivery (Jammu (India to singapore) n97567977
                                      My courier haven't reached to it's destination (Singapore) yet, it's been more than 12 days, they told me it will take just a week to reach & also the online status is showing wrong (Held in switzerland branch)

                                      It includes medicines, which were needed, on the urgent basis.
                                      Consignment no. N97567977
                                      Look at the matter asap. Totally fed up with ur service.
                                      Thankyou.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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