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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 359

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D
dines50
from New Delhi, Delhi
Dec 5, 2017
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Address: 735220
Website: [email protected]

Dear sir,

I have book a flight ticket from bagdogra to delhi, vide booking id emt23808556 dated 21 august 2017. There was a offer of foce wrist watch.
They provide me dtdc consignment number z39449363. When checked it shows out for dilevery and same day delivered, no any dtdc courier man call me and come to me, next day its shows delivered. But still i am not get that courier

My address is:
Dinesh sharma c/o punjlloyd limited, near nrl patrol punm, village rangali bazana, po - madarihat, dist alipurduar, pin 735220
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    nppl
    from Surat, Gujarat
    Dec 5, 2017
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    Address: 174101

    Dear sir,

    We have sent a courier to m/s essel propack ltd. Solan hp on 28.11.17 & the courier has not been delivered till now.

    The status of the courier is showing on net is delivered but the courier has not been delivered till now.

    Please find below the awb no. & arrange to deliver the courier urgently.

    Thanks & regards

    Santosh mishra
    [protected]

    Nilanchal packaging pvt. Ltd.
    Surajpur, greater noida.

    [protected]@yahoo.com
    +2 photos
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      V
      Vishal bambra
      from Satrikh, Uttar Pradesh
      Dec 4, 2017
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      Address: 176001

      The person rajesh kumar employee of dtdc in office kangra uses the abusive language with me while asking about my shipment... So please take strict action in behalf of this... Acc to dtdc tracking my order transist in 2.12.2017 at 11:40 shown in attached documents. And he mr rajesh ise abuse language neglect to give the shipment nd said me take ur shipment i[censored] can... So please take action regarding it...
      +1 photos
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Please resolve my problem as soon as possible... The person like rajesh will not accurate person for these offices so pls take strict action against it...
      My courier Z45430316 dispatched week ago and Scheduled to arrive on 25 hadn't been delivered
      I needed that Courier urgently
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        A
        ashutosh yadav1997
        from Kanpur, Uttar Pradesh
        Dec 4, 2017
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        Sir..28 nov 2017 ko 9.5 kg ka courier mere dost ne mujhe bheja... Aur mai allahabad me rahta hu... Lekin aajtak courier wale ne phone ni kia aur na hi aaj tak mujhe courier nahi mila... Mere courier ka consignment no. D39196768 hai... Jabki mujhe bahut hi urgent hai us courier ki... Courier wale ne apna no bhi galat daal rakha hai google pe.. Arthat jald se jald mera courier pahunchwane me meri madad kare
        Ashutosh yadav
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Dec 04, 2017
        Updated by ashutosh yadav1997
        Mere add ka pin code 211006 hai..sir mujhe urgent jaroorat hai..usme meri books hai..mujhe padhna hai..mera paper hai kuchh hi dino me..
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          S
          shrinivas panchal
          from Mumbai, Maharashtra
          Dec 4, 2017
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          Hello team,

          Consignment h04944690 is booked on 27th nov 2017 and its not yet delivered, today its 4th dec 2017.

          Envelope contains very important document i. E. Adhaar card

          On tracking portal its showing in transit and out for delivery dated 28th nov 2017 but not yet delivered

          Regards,
          Sriniwas panchal
          +1 photos
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          From jaipure my friend has sent courrier but still i didnt recieve it...some one had recieved my courrier...in online its showing someone have recieved but when v call in that number he told that he had recieved his courrier itseems...so i need my courrier as soon as possible so i request u to take action
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            S
            Satya Dev Singh Roy
            from Lala, Assam
            Dec 4, 2017
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            I like to inform you that on 28th november, 2017 from jamshedpur i sent one very very important documents (My life certificate) to the branch manager of bank of india chakradharpur branch at chakradharpur, singhbhum (W) jharkhand via your courier service and consignment number is: k07573165.

            But shocking is that till now it's not deliver to the bank and due to it am come in very very big problem which you never understand!

            It is completely shameful for a dtdc courier for not doing so at jamshedpur to chakradharpur delivery..

            Then why should we book in future for the most worst service in courier industry...
            Helpline desk are all # as never possible to communicate at any part of the day and noreplay of mails.

            How many days should take for jamshedpur to chakradharpur delivery???

            There is no log available for the position of the consignment.. Why why...???

            So you kindly update me the status and please deliver it under today evening anyhow! Otherwise i will take legal help against your fraud courier service!
            I hope that you will definately cooperate me about it!

            Thanks and regards
            Aparajita dev singh roy
            [protected]
            +2 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              K
              KarmaDawa
              from Ingraj Bazar, West Bengal
              Dec 4, 2017
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              Address: East Sikkim, Sikkim, 737101

              Dear sir,
              Have booked courier from gangtok on 22/11/217 vide reference no k07224005. After booking they issued me booking slip with stamp on 22/11/2017 but till date item has not been delivered and their office is not responding when i wrote them mail. I want to know who is responsible for delay and who will bear the losses. Need your support on this.

              Karma
              [protected]
              +1 photos
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                N
                Nambrata Nandy
                from Bengaluru, Karnataka
                Dec 3, 2017
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                Address: 500081

                I am nambrata nandy wants to update you regarding the loss of my items sent through dtdc shipment from mosabani, jharkhand (832104) to hyderabad (500081).
                My shipment number is k04686125.

                First of all the shipment took more then 2 weeks to deliver, moreover the there were loss of items from my packet, the box was torn, packets were resealed and items were missing. The delivery boy was very arrogant when i had tracked my shipment after reaching hyderabad, first day it was shown out for delivery but the delivery person neither called me nor delivered the shipment, 2nd day again status was updated out for delivery but i didnt receive any call nor the product was delivered third day the person called me asked my address then he was about to deliver it an hour bt he didnt do so, then after calling him 5 times he delivered the product at night 10 pm. When i opened my box most of the items was missing and the packet was already torn and repacked. Again when i called the delivery boy his phone was switched off.

                I am sending you the deliver person number - [protected]

                Its really very disgusting to say that the courier shipment like dtdc which customers trusts so much providing this type of service. I am requesting you dr. Subhashish please take strict action regarding the matter and i want my product back as soon as possible. I want a reply within 24 hours from your dtdc courier service or from you else i am going to tweet this in all the social networking sites so that people should not use your courier service and be aware of such kind of things in near future.

                Regards,
                Nambrata nandy
                Program manager
                Conference series
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Booked on 1 Nov at Surat Tracking id-A39579804.No tracking data available as of today

                complaining regarding the loss of items through dtdc courier shipment - Comment #2937153 - Image #0
                My consignment number: x22992198 shows as Delivered on your website but it was not delivered to me. Moreover the date shows as 10th Nov, when i was very much at home. Also receiver details are not mentioned.

                I need all the details asap.

                Customer service number is also not working.

                Regards,
                Dhanashree Nagarajan
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                  R
                  ruhing
                  from Mumbai, Maharashtra
                  Dec 2, 2017
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                  Hi,
                  I had courierd a parcel from mumbai (Kuber complex, lokhandwala) for bagru, jaipur on 24/11/2017.
                  Online tracking status says receipiant refused delivery whereas the receiver has not got any courier at his place so how can he refuse?
                  Secondly i have contacted dtdc lokhandwala branch who are trying to get in touch with the vaishali nagar branch jaipur. But no1 is responding to their mails nor any1 is answering the call.
                  To cross check i personally tried calling the vaishali nagar branch but no1 is answering the call.
                  The courier was a little urgent.
                  Kindly do the needful as soon as possible.
                  My consignment no. Is m59485701.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    H
                    Harkamalcanada
                    Dec 2, 2017
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                    Address: New Delhi, Delhi

                    Hello-

                    I’m extremely disappointed in your courier services. I shipped items sunday, nov 11 from rosede hotel in delhi - who recommended your company. My bag arrived a few days later to the destination. I arrived today to pick up bags which were significantly lighter. To my utter surprise all three bags were ransacked and picked through. All bags were locked and the locks were picked. I thought dtdc was a reputable company!!!

                    What makes me most mad is my wedding heirloom bangles were taken and my child’s crackers eaten and then left inside, a complete mockery. I have a comprehensive list below with a total value. I need someone to get in touch with me immediately since no one is picking up at their call centre.

                    Lost items:

                    -1 men’s blue jogger suit
                    - 1 addias jacket
                    -3 mens belts
                    -5 watches
                    -5 led flashlights
                    -3 high end pens - muiji
                    -3 pencil cases - muiji
                    -6 colognes
                    - 6 swarovski crystal bracelets (Wedding heirloom)
                    -jacket children’s
                    -ladies vest, size s
                    - 3 female shoes, size 8
                    - cologne 2
                    - 5 lbs almonds
                    - men’s suit unstitched cloth
                    - 5 artificial jewelry sets (Silver and with stones
                    - 8 kundian jaipur bangles
                    - 1 box of boost
                    - 1 mens also shoes size 10

                    Value : $600 canadian

                    Order no d37775328
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      D
                      diganta222
                      from Bhubaneshwar, Odisha
                      Dec 1, 2017
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                      Address: Kolkata, West Bengal, 700052
                      Website: www.dtdc.in/tracking/shipment-tracking.asp

                      Hi

                      I have sent an package containing important insurance and nsc documents to my father address pabindra nath medhi hatigaon mulagabhru path 781006 but after waiting one week still the package has been not delivered and after contacting their customer care the customer care representative are boldly saying that it has been lost by the delivery boy.

                      I want to take a strict action against the dtdc courier service for such an irresponsible act and want to compensate for my loss.

                      Thanks
                      Diganta
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Dec 01, 2017
                      Updated by diganta222
                      HI

                      I have sent an package (CONSIGNMENT NUMBER:E[protected]containing important insurance and NSC documents to my father address Pabindra nath Medhi hatigaon mulagabhru path 781006 but after waiting one week still the package has been not delivered and after contacting their customer care the customer care representative are boldly saying that it has been lost by the delivery boy.

                      I want to take a strict action against the DTDC courier service for such an irresponsible act and want to compensate for my loss.

                      Thanks
                      Diganta
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                        H
                        Harpriya Kaur
                        from Phillaur, Punjab
                        Dec 1, 2017
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                        Address: 143001
                        Website: www.dtdc.com

                        I have make my shipment for gift box at naya nangal
                        Still haven't received. Kindly delivered asap.
                        Shipment no v41187792
                        House no 322/323
                        Phase 1a
                        Shiwalik avenue
                        Naya nangal
                        Roar
                        I paid full amount for fast delivery one day going to pass but haven't received yet.
                        Why they don't pay attention for fast courier service as it was make by customer dtdc.
                        Kindly pay attention to fast delivery one product
                        Who else will pay for my shipment value of 1000
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        My courier no c78894018 was returned without reaching out to me or my residential address . dtdc has tis habit in TARAPUR / Boisar area where in they service only the Industrial customers. all others have to pick up the courier at their office.

                        a bit strange to be considered as a second class customer
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                          pakuganesh
                          from Chennai, Tamil Nadu
                          Dec 1, 2017
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                          Address: Tiruvallur, Tamil Nadu

                          We have booked an envelope containing important central excise documents addressed to the superintendent of central excise and central tax, alibag division, room no.109, 1st floor, kendriya utpad bhawan, sector - 17, khandeshwar, navi mumbai-410206, vide dtdc docket no. C77218825 ddt.08.08.2017. The documents have not been delivered to the addressee so far. Tracking report information shows that the receiver shifted. That being the case till date the documents have not been returned to us so far. The fate of the documents is not known to us. Since it contains important central excise documents please trace out the documents at the earliest and return the same to us at the earliest.

                          Our address:

                          Automotive coaches and components limted
                          Plot no. C1 & d6 sipcot industrial complex
                          Gummidipoondi - 601 201
                          Thiruvallur district, tamil nadu
                          Contact no.[protected]
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Booked the courier from Delhi to Mathura on 21st November but on 25th November courier not delivered till date. All customer care didn't respond. Services are very poor and charges are to high compare to any other courier service.
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                            Devanuhim
                            from Mumbai, Maharashtra
                            Dec 1, 2017
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                            Address: Solan, Himachal Pradesh

                            We (Macleods pharmaceuticals limited, baddi) have sent a courier on 21st nov 2017 from dtdc kharuni office to mr. Vikas zamindar, macleods pharmaceuticals limited, khasra no. 21, 22, 66, 67& 68, aho-yangtam, namchepung, po. Ranipool, sikkim-737135 having courier doc no. Z39826061.

                            Dtdc courier did not deliver the courier at sikkim and on 01/12/2017 return back at to macleods pharmaceuticals limited, baddi.

                            As material was very urgent and so plz investigate and revert back on contact no. [protected] and mail id [protected]@macleodspharma.com asap
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            I HAVE RECEIVED AN EMPTY COURIER COVER AND SOME BODY OPEN it BEFORE DELIVERING TO ME AND LOST 7t00 valued OBJECTS.ITS supposed CONTAING 3 sodexo coupons AND EACH ONE HAS VALUE OF 2200, total LOSS OF RS.7600 .May i know what the solutuion for this..how we trust this company and i need get back all my missed or corresponding compensation.
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                              dhk4792
                              from Haridwar, Uttarakhand
                              Dec 1, 2017
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                              Address: 249401

                              Myself dhananjay kumar chauhan, i posted an courier to my homtown nagpur as it was extremely urgent for me. They told me that it will be delivered within 48 hours, but its more than 8 days now and the courier is still not deliverd. My consignment no is z46837807. Even i went
                              To dtdc franchise office in ranipur modh haridwar to know about the status of my courier and they did not respond good, please help me my new mobile value is 7000 and name moto c plus
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                pratydex
                                from Guwahati, Assam
                                Nov 30, 2017
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                                Address: Kolkata, West Bengal, 700135

                                Hi,
                                There is false update on the portal of dtdc as no one came to deliver tha courier and everyone was present at my home. Neither the delivery boy called me nor i got any message regarding delivery boy. However, there is no entry in society security register.
                                It was very urgent courier which was dispatched from gurgaon. Please take action as it has happened many times with dtdc.

                                Please take serious action against them.

                                Tracking no:z46152118
                                Name: prateek awasthi
                                Address: d275/303, sp sukhobrishti, shapoorji, kolkata
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                A courier was sent to me by HDFC Bank and the same was sent back by the delivery boy without even calling me. Reason address not known. The most common reason for any delivery boy. He did not have the courtesy to call and ask me for directions. And you keep such employees.
                                Regards
                                Zakiruddin
                                [protected]
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                                  Immortal Thanos
                                  from Indore, Madhya Pradesh
                                  Nov 29, 2017
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                                  Address: Singrauli, Madhya Pradesh, 486889

                                  I ordered 2 books from helios educore and they were supposed to be delivered within 7 days.
                                  I ordered on 13th of november and on 23rd of the month when i tracked the documents on your site an information was displayed that the product has been delivered.

                                  But i didn’t get it, nor anybody else from my family got it.

                                  I called helios and they said that the product got delivered to someone else.

                                  Please find out who has my documents.

                                  P. S. My awb. Number is
                                  D39254716
                                  +1 photos
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                                    vinay modi
                                    from Jobat, Madhya Pradesh
                                    Nov 29, 2017
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                                    Address: Indore, Madhya Pradesh, 452001

                                    Dispatched on 7/11/17 from jaipur but still i did not receive this part, i also called several times on your companies indore customer care no [protected], / [protected] but apart from resolution even did not get a proper reply till date, we are your corporate customers & providing bulk load in regular basis, kindly look into this issue and provide resolution asap as the part now affecting my regional office workings.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      A.K. Verma
                                      from Dumka, Jharkhand
                                      Nov 28, 2017
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                                      wrong pin code141001against141113 (right pin code), tracking no 04660412

                                      Address: Ludhiana, Punjab, 141113
                                      Website: www.consumercomplaints.in/dtdc-courier-cargo-b100102

                                      I have sent an item on the address bhavya and co. Near katra sahib gurudwara ludhiana punjab pin 141113 vide tracking no k04660412 but sent item pin code is wrong and it views 141001. Please send on correct pin code address. I am enclosing a copy of delivery receipt issued by courier agency. My courier should be delivered urgently in short of time....
                                      +1 photos
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                                      Ramesh Dhungana
                                      from Kolkata, West Bengal
                                      Nov 28, 2017
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                                      Address: Hooghly, West Bengal, 712601
                                      Website: consumer complaint

                                      I have shipped one tv from gahpur, sonitpur, assam on 7 th october, 2017 via ref no d35057791 to arambagh, hooghly, west bengal. But till now i have not receieved the item. I have paid rs 5400.00 as a shipment charge. Despite my several enquiries they have not responded properly. Please do the needful so that i can get my item.
                                      With regards
                                      Ramesh dhungana
                                      Arambagh, hooghly
                                      Mob no-[protected]
                                      [protected]
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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