DTDC Courier & Cargo Complaints & Reviews

I sent a parcel (B[protected] via DTDC Thanisandra, Bangalore on 2nd July to the pincode 686024, which is in Kerala. Even though the slip has the right pincode, when they entered it in the system they put a wrone one and item is missing now. They have lost it somewhere in Raipur (490024). When my friend enquired, someone has stuck a random address on the parcel and delivered it to someone to save their face.

We have been following up with Mr. Tipesh from DTDC Thansandra, Bangalore for over 3 weeks now and he has zero idea and says it will be done every 5 days. We request this be returned to us at the earliest, which is the same we have been requesting DTDC for a few weeks now.

The product is 2 wedding sarees worth a lakh.

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On 30th July shipment no. U17965053 booked courier from ETAWAH to bhopal. but after 3 days of booking no data available of my shipment no. i don't know whether they lost my shipment ... pse help to find my courier

I sent a parcel via DTDC Thanisandra, Bangalore on 2nd July to the pincode 686024, which is in Kerala. They have gone and lost it somewhere in Raipur (490024). When my friend enquired, someone has stuck a random address on the parcel and delivered it to someone to save their face.

We have been following up with Mr. Tipesh from DTDC Thansandra, Bangalore for over 3 weeks now and he has zero idea and says it will be done every 5 days.

The product is 2 wedding sarees worth a lakh.

I was schedule to pick up and deliver of my company item but DTDC didn't pick up on time it get delayed my item to be deliver on time so this halt my daily working of office until I received the item.
Tracking Number:F30280539...

My Tracking No. is D35297151. My package was out for delivery, I have not received any call from the delivery person. It is a totally valid address. Please can you recheck, as the delivery person is giving fake updates in the portal, and it is now showing Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR)). It it is not appreciated that a high priority package is wrongfully tagged with incorrect delivery address. This is a recurring problem with DTDC.

I have received my 4-5 parcels at my home address, and this time delivery executive denied for door step delivery. It was not easy for me to walk 3-4 kms by foot as there was no any vehicle available at my home during the day time.
Name of the delivery executive was Sameer, Contact number of delivery executive is [protected]
My DTDC consignment number : V74171701
I contacted the customer care but they submitted a ticket under my name but there is no response. I also have one more parcel need to be delivered soon or later this week. Please help

The courier service giving me a message everyday around 10:30 that, the agent is out of delivery please share smile code. But nobody is there to call me on my given number, and when I go to the blue dart portal to check the status of my courier, there I can see they have written Un-delivered(rescheduled)
Without contacting with me how can they wrote like this. If they attempted to call me, and couldn't reach out to me, then I want the evidence. I have attached the details for your reference.
Worst service.

Regards,
Sanket Saha

Tracking no. T13396346

i have sent an urgent courier by dtdc, but its shows still rerouting, and yet not to delivered.

My courier destination is ladnun (rajasthan) and you shows it in your portal naguar (rajasthan) please also correct it in your portal.

Kindly deliver it as soon as possible because its very very urgent courier.

Dear Sir,

Tracking No- K39372151

My consignment was booked from Kolkatta on 23.07.2022 and reached Raipur on 24.07.2022. But it was not delivered till 29.07.2022 and wrongly update on DTDC tracking website which is mentioned below Date wise ---

1) Date25.07.22 Address incomplete
2) Date27.07.22 Address incomplete
3) Date27.07.22 Receiver refused delivery
4) Date28.07.22 Receiver refused delivery

Finally I had contacted DTDC Raipur branch and collect the consignment on 29.07.2022 at around 7.00PM.

Please do the needful otherwise I am going for legal action because consignment was medicine and may it effects my life.

Image Attached for your kind reference.

Regards,
Amit Kumar Singh
[protected]

Hi Team,

It's been more than 3 weeks and my shipment is yet to be delivered. Below find the sequence of events:

1. My parents submitted my courier to DTDC agent in Patna on 8th July. Courier agents came to our home and collected the items.
2. Although they have to ship it immediately, they shipped the items on 16th of July using DTDC.
3. In between they gave us different wrong tracking ids.
4. The consignment which was shipped on 16th of July was routed with wrong pin code 500076 i.e. correct pincode is 560076.
5. Consignment has been waiting on Hyderabad since 21st of July.
6. I tried calling DTDC agents for same but no action on their ends.
7. As of now I am yet to receive any response from Hyderabad team.

Kindly help in delivery of shipment as my shipment is yet to be delivered and it's been long.

Below find the details:
Tracking ID: D23590767
Receiver's Name: Himanshu Ranjan
Bengaluru, Karnataka 560076
Receiver Pincode: 560076

My parcel with consignment number - C25491620, was shipped on 26th July and still it's not showing any tracking details.
Kindly look into this matter
It's very URGENT

My parcel with consignment number - C25491620, was shipped on 26th July and it's still not showing any tracking details.
Kindly help

IT'S VERY URGENT...

I have placed on order on COSMIX website. The delivery was handled by DTDC. The orders shows as delivered on 27th June but I have not received the product. The tracking ID is B12272979, Reference number is[protected].

Tracking id D45846267
Address is mentioned correct for the delivery which is mentioned below:
S/O Manoj kumar, Behind Vaishno Mandir, Kalambag Road, Refuzee colony, Near ITI College, Muzaffarpur, Bihar. Pincode- 842002
Mobile no- [protected]
No one came or called for the pickup and they have updated incomplete address as the reason for not being delivered today

Pod no U17706055 was booked on 6th july to be delivered to ghaziabad but till date it has not delivered, called several time but no positive answer. Raised several mails on customer service but no response.

Consignment no: K56470946
I have never felt so helpless that today I am facing right now. The team of your Gurgaon Sohna Road are not humans. Because human beings would have listened and solved my problem that I have been facing for 5 days.
I am calling 3-4 people 100 times but the maximum time they are not responding and by chance they pick then they will give tomorrow a date which never comes. I wish I had never used DTDC but since I have I am bearing this pain and trauma.
They are giving dates from Monday to Tuesday, Tuesday to Wednesday and Wednesday to Thursday. From morning 10 am to afternoon and afternoon to evening . I am really tired now. I don't have the strength to go to court or the police station
but I don't know where to go and how to get my parcel delivered to my sister.

This is the last time I am mailing you. you please don't reply that we are tracking and keep patience, i am sick of hearing this. I cannot bear this pain any more.

I have a screenshot of all the chats where I have been harassed by these people ([protected] manager, [protected], [protected]). they do not deserve to be in service. They are not humans, all i can say.

My company SUNGRACE PHARMA sent joining kit for me from Ahmedabad to my address FROM DTDC COURIER (TRACKING NUMBER:- A[protected] but yesterday DTDC Delivery Boy has been delivered to wrong person and wrong address and also they didn't informed or called before the delivery and at the time of delivery.

Now No one is responding. Please help me to find out my courier. It's very important for me for my career.

I have placed an order on 19th july and on 25th july 2022 I got a call from your guy asking about the address. When I said my address he said I cant deliver there and some another delivery boy will come next day. On 26th July when I called back he said I cant come you have to talk to main branch here in Bharuch. Then I talked to the main person here-Jigneshbhai, he said we have sent back your parcel to Ankleshwar and cant deliver you! Next day when I asked again he said we have sent back it to Mumbai the main branch. Now I have talked to main DTDC costumer service number and they are like we cant do anything! We have to wait more! Very poor service by so called DTDC courier services! The parcel contains my kid’s uniform!
Order no:- 15173 and tracking no:-M10087919

My Shipment -V93394440 was supposed to be delivered from KANPUR TO BANGALORE. Tried calling customer care a lot of times..they were keeping th call on hold. Finally the call got connected i asked the update they said collect the shipment from the office Bommanhali which is far from my place..Then they connected me to their senior executive whi was way too rude.. I asked him "why have u updated the status wrong status that the customer is not available" so i was told "We updated it thats is what we do"
There was no call from the dtdc to give us an update. the people were constantly fooling & making us excuses and they even told me that "Iam wasting their time" is this how DTDC talks to their customer. im so disappointed with the customer care service. these people have no ethics to talk. Even after constantly asking them to provide me the status when can the shipment be delivered..i got no answer. I just need my shipment asap., THERE SHOULD BE A STRONG ACTION TAKEN AGAINST THE CUSTOMER CARE TEAM OF DTDC SERVICES. THIS IS THE SECOND TIME I AM FACING THIS ISSUE WITH THIS DELIVERY SERVICE.

I had sent one spare of machine for repair to our Noida office through DTDC courier service in last of June month but still this is not delivered and DTDC company is not responding on that.