DTDC Courier & Cargo Complaints & Reviews

One of worst courier service particularly perambalur dtdc branch tamilnadu. They will never inform anything to customer and return to sender.
I will share everyone viewing this do not approach dtdc # courier service. Higher official should take action against perambalur dtdc # service providers.
I ask everyone donot use this # service

I have made a courier from chennai to pune while my job transfer.

I get half packed parcel with almost all things missings from it after 2 weeks. Missings items include one bajaj iron, shoes, pillow and few containers.

The courier charged around 3k and around same cost things are missing from it.

I have made a compliant a lot of times, but getting no response.

I have one parcel to come my address that is parli vaijnath with pin code 431515
I was wating for parcel for more than 10 days then i go to website and checked it's status successfully delivered

How it is possible are you guy are gone mad to updating my parcel status is delivered
And it's showing deliverd in latur can you told me what is pin code of latur and how can you give my parcel to some ohe other.

I have also email to customer support but there is no any action on that from last 13 days.

Dtdc don not respond to emails, they do not answer phones and when you manage to get some kind of answer by resorting to social media still your questions go unanswered. 7 days i have been waiting for a parcel that is with mumbai customs for kyc. Kyc was sent by me 6 days ago and all that i have been told is give us sometime.
Date parcel was received in mumbai 26.10.17

Parcel ref number n96926821

1 packet sent by wellness india against docket no
Z45990777 on 27th oct 2017 which is not received yet but
When i have tracked it shows delivered (Self)
What i have not received when i equired i received a call
From[protected] who told me i will show you receiving
You collect from that person that is you service and
The behaviour of staff please enquired and packet be
Got it to deliver me

1. On being assured that there is dtdc service available at pincode 382355 and
Home delivery will be done, i booked a samsung led 40" and steel box to be home delivered at chiloda army camp, gandhinagar, pin - 382355 from dtdc office at sadar bazar, delhi cantt110010 vide consognment nos - d39206017 and d39206018.
2. However, items were kepr in warehouse at ahmedabad and dtdc officials refused to do home delivery on the excuse that no home delivery can be done at chiloda, gandhinagar.
3. As a result the items were collected from a warehouse at ahmedabad, which is more than 30 km away from chiloda, gandhinagar, thus making us pay transportatipn charges for hiring a vehicle.
4. As dtdc did not deliver couriers at home and thereby failed comply the promised agrrement, leading to mental and physical harrasment as well as additional financial burden, dtdc is hereby requested to pay the requisite compensation at the earlest, failing which i shall be forced to file a complaint in consumer court.
2. Compensation may please be remitted in my s/b acct [protected].
Warm regards
Maj gen pn verma

Parcel has not reached yet. It contains very important documents. Pls. Help. Last status is showing at pune hub. My destination is ahmednagar, maharashtra. Pls. It is already more than 20 days. Pls. Help. Dtdc no-k05064685. It is really necessary.414301 is my destination pin code. Booking date is 12 th october. Pls. I m a regular customer of dtdc. Pls. Send it to me as soon as possible. Pls. Help.

Consignement h77136817 delivered with long delay - my application due date expired.

Consignement h77136817

Booked date: 24 oct 2017

From: tirupati

To: jaipur

Compliant:

The item was on hold in chennai for 3 days from 25th - 27th oct.

In jaipur, it was on hold for 5 days from 27th - 31st oct.

A normal postal service delivers anywhere in india within 5 days.

India speed post delivers anywhere in india within 3-4 days.

A dtdc service deliver the item after 8 days.

It is very bad service i have never seen like this problem.

Remark:

My application due date was expired when dtdc delivers to the destination.

Dtdc only responsible for this long un-necessary delay.

I asked for the explanation from dtdc customer support.

They replied with delivery status happily ignoring my problem of last date over.

Pls support me to resolve the problem with proper explanation from dtdc.

Kindly refer the dtdc tracking details.

Also, refer the dtdc reply after 8 days delivery status, without considering the problem status.

With regrets

Prof r mariappan

Email: prof. Mariappan. [protected]@svcolleges. Edu.in

Ph: [protected]

—

Delivered with long delay - my application due date expired

Dear sir,
I have dispatched couriers bihar aurangabad to ahmedabad on 10th october 2017 but till we have not received material till now, so as as soon as possible please deliver it.

Docket no - d36716332, d36716333, d36716334

Sender name: durga nand yadav, mpb: [protected]

Receiver name: krishna thakar or jinal rathod, mobile: [protected]
Delivery address: chandan bungalow opp paritosh tower, usmanpura, ahmedabad, gujarat 380013
Phone:[protected]

Consignment no is v40675254 dtdc booked in banglore for mumbai
My laptop has not delivered as per booking preference. After taking payment too, not delivering the product is highly unprofessional approach. Due to this i could not complete my assignment within timeline. That causes financial as well as reputational loss to me. Will you compensate this loss?

Iam padmaja, I have ordered through Amazon the product and was waiting from so many days for the item but till date I didn't receive .Today when I checked in the order update it's showing delivered .Product to be delivered is Keshyam and in tracking it is not showing any details .I mailed the seller asking about why my product is not delivered and it is showing as delivered I got the reply Hi it's delivered thanks.Then why I should write a mail for helping me out I really don't know.please help me

Hi,

I am writing to you to raise my concern for the consignment that I booked with your facility at Surat for shipment to Kolkata.

Content: 1 piece Saree
Consignment Address: 7, North Phool Bagan Road, Baghajatin, Kolkata- 86
Receiver Name: Sumana Poddar
Sender Number: [protected]
Receiver Number: [protected]

All the required details were mentioned on the package. The package was undelivered showing the reason of wrong address which is completely unjustified as I have used this address in past to courier. Moreover, a single call was neither made to me (sender) or the receiver to discuss the address issue. The product was lying at Kolkata office for 15 days, and still no attempt was made to inform the concerned persons. Now they have returned the consignment to Surat again, from where I again need to invest my hard earned money to reship again.

Could you please help me understand what kind of service is this, for which I already had paid my money?
It would helpful if you can help me get out of this problem.

Thanks in advance
Debopriya

I have shipped a camera to mumbai with docket number d33330363 on 25th oct"17 from dtdc udaipur and they charged me rs 405/-. They promised that gst bill will be mailed in 24hours. But i did not get it. I contacted to the branch but they did not help and suggested me to drop mail at [protected]@dtdc.com. I mailed twice but did not get any intimation yet. Kindly help me in getting my gst bill.

My parcel was collected from newyork on the 20th october and after a couple of days i got a call from delhi customs to whatsapp the staff my kyc which i did right away.
The next day i uploaded my kyc on the dtdc website as well..
It's still saying its in transit after 11days??
My tracking no is n94339612.. Please see to it because we cannot keep changing our plans according to the postponement of the delivery.

Very poor service of dtdc amravati maharashtra fake status update on site that receiver not available please look after this issue

I post my courier on 26th of oct till it a was not delivered please do confirm
With dtdc amravati and punish him as per your rule it is to poor service.

Giving fake commitment that your parcel shoulde be delivered by today and all.

I mailed a package to Surat. Due to a small mistake in the address the package was returned back with out even consulting or calling the customer. I called every branch in Hyderabad, Surat and Mumbai to change the address but no one was ready to help me. I demanded them a refund and they are not even refunding my 1099.00 they charged me. One of the item was missing worth 1199.00. I submitted a letter and no one responded. DTDC needs to refund me 2199.00 but no response from them.

About: p43741799
My parcel contained very important documents and dtdc staff assured me that it will be delivered very next day. I submitted it by paying 1000rs and now even after 3 days the parcel is undelivered and no one is responding about this issue. The parcel contained very important and expensive material and that was informed at the time of submitting parcel.
I hope someone will seek into my issue otherwise i'll file a complain in consumer court and ask for compensation...

Truely very bad experience and ill never use dtdc anymore

Courier number x22614681
Case no 09105816
Dispatched on 26 oct... Should have reached on 27 oct
But it has not reached even on 30 oct.
Very very bad
Company says that courier boy went on 28 oct (But all lies... No one went)...

I had sent a courier dated 10/12/2017 from patna to mumbai but in the meantime the delivery address shifted to another office.. Neither has been my courier being delivered to new address nor it has came back to sender address.. Kindly look into matter.. My shipment no z f10441606 and my mobile number is [protected]. I will be highly obliged i[censored] cld help me out...

My consignment no. Is h71518250 made a courier on oct 7 frm guntur to coimbatore still not delivered so we went and asked for return for few days they told it is in nearby loc nd nw they r telling package is missing. Dtdc is the worst # service ever. Why would package wil miss i had my original license, all original vehicle docs in it, who is responsible for this. Nw i'm thinking to register a police complaint on them