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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 364

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A
attivillisrikanth
from Hyderabad, Telangana
Nov 7, 2017
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Address: Visakhapatnam, Andhra Pradesh, 530004

I had booked one docket in hyderabad on 30.10.2017, but till date we didn't receive the docket to receiver, but your deliver boys having bad attitude regarding delivered.. The docket reached visakhapatnam on 03.11.2017 but till time that as not delivered so in that way i learn i. E never trust in dtdc courier services. I thought this is the worst courier services.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    S
    Sahajanand Medical Technologies
    from Mumbai, Maharashtra
    Nov 6, 2017
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    Address: Mumbai City, Maharashtra

    We are a medical firm and we had booked dtdc mumbai - r. No 14, ram ajor r mourya chawl, mahakali opp. Taksheels bldg, 3 new dev road, andheri east branch to courier our parcel at trivandrum on november 4, 2017 it had to reach for some function. They had also committed over email that they will deliver our parcel at the desired date and time, but they failed to do so and till november 6 they themselves had no clue about the status of the parcel. We had to continue the function with the parcel due to which we had to face problems.
    The dtdc people are not even bothered to finf the status even now.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Maine 31oct2017 ko babina cantt se aurangabad maharashtra ko currer bheja tha par abhi tak nahi mila muje bataya gaya tha 03nov 2017 tak pouch jayega
    Maine check kiya to mera currer kahi aur dikaya gaya tha
    Pls muje inform karo ki mera currer kha hai
    Muju jaldi reply dena

    non - delivery of the courier on the committed date and time - Comment #2906396 - Image #0
    I booked a packet to Hyderabad on 1 Aug 2017 from Gurugram. I started following up from 7 th Aug . I mailed, called up around 100 times and even WhatsApp to seniors in Delhi but till date no response from Dtdc side . It’s really shameful that such big courier company is so irresponsible. My consignment no is Z32996293 dated 1-09-17
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      B
      bontiborah
      from Kolkata, West Bengal
      Nov 6, 2017
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      Address: Tinsukia, Assam, 786601
      Website: DTDC Courier

      I have send 3 e-mail and more than 10 calls to customersupport but no reply till no. Detail will come to know from the three mails. This is to inform you that, on 12/10/2017 i, ms bonti borah sent a parcel from your duliajan counter to manipal, which was delivered on 18/10/2017, which contains dress materials was found damage (Rat eaten). When the recipient complain the postman, he simply ask to complain at manipal dtdc courier office. As the recipient is a student and boarding in a ladies hostel, so, she simply lodge the complain over phone only.in reply of the call, they simply say sorry and did not say anything regarding the compensation of the dress materials. Now being the sender of the packet, i would like to draw your attention and needful action from your end, regarding the damerage and compensation which worth rs. 3000/- (Rupees three thousand) only. This i send on 24
      10.2017. Because of no response again i drop a remainder mail on 31.10.2017and on 3.11.2017 i send 2 photos of damaged material and scaned copy of the tracking detail. No responce. Now i an calling them repetadly them on [protected]
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Nov 06, 2017
      Updated by bontiborah
      Go through the complain
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        P
        partha2009
        from Kolkata, West Bengal
        Nov 5, 2017
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        Address: Nadia, West Bengal, 741121

        Sir/Madam,
        I booked a parcel and packed in font of pick up boy to shift Delhi for my new I pad pro Rs, 73, 995.00
        with Risk Surcharge Rs, 1, 740.00 as on 30/10/2017 to MODCAMERAS

        MODCAMERAS
        242, PALIKA BAZAR
        CONNAUGHT PLACE, NEW DELHI - 110001
        Phone: [protected]

        But according to Modcameras missing this new I pad in the box. And he provided some pic and video for un boxing .

        Now I want my full claim amount Rs 73, 995.00 plus DTDC charge Rs 1740.00

        partha das
        [protected]
        +2 photos
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          SatyaPrakash Devineni
          from Hyderabad, Telangana
          Nov 5, 2017
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          Address: Hyderabad, Andhra Pradesh, 500081
          Website: www.dtdc.in

          With respect to the courier with invoice # h77118239 which was booked in vijayawada on 02 nov 2017 and upon tracking of the courier which has been received at gachibowli on the same day itself has not been delivered to the booked address till date. The need for booking the courier is to ensure a quick deliver in order to meet the business requirements which was not met due to poor and pathetic service and i am highly disaapointed with their service.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          I didn't received the my parcel yet. I have complained about the same but there is no response from customer care.I tried the customer care but no one picking the call. I have attached the screenshot.

          product delivery - Comment #2906528 - Image #0
          product delivery - Comment #2906528 - Image #1
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            D
            Dhivya Sridharan
            from Mannarakkat, Kerala
            Nov 4, 2017
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            Hi i sent saree to my friend for her birthday saree was delivered to wrong address first and the product was theft by some one and they have kept another product inside and sent parcel again to my friend address

            The saree was changed dtdc is completely responsible for my loss.. The product worth rs 1000

            To:
            Chinni sumalatha
            W/o chinni srinivasarao
            Chinni complex
            Door no.31-389
            Oill mills road.
            Addanki. 523201
            Prakasam dt a. P
            Ph no.[protected], [protected]

            Sent from selam elampillai

            Track number c77349428

            The destination was wrong also cover was opened and again they have put tape on the cover.

            Dtdc has to replace the money

            We bad.. And unsecured courier.. Stealing customer products
            +1 photos
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Case no.09087334 cons no.V40951761 regret to inform till date i have not recd any feedback from your team very redeculous service shipt dated 18/10/17 till date doc not recd by recepient. Can any in one explain...????
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              E
              eshakumar98
              from Vellore, Tamil Nadu
              Nov 4, 2017
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              Address: 632014
              Website: DTDC.IN

              Respected sir,

              This is to inform that my courier, dtdc courier consignment number: v40752728, origin: hyderabad (Posted from kondapur), destination: vellore, reached vellore office on 14th october 2017, they didnot even all or text me. Also i wasnt available in the town from 13th october2017-23rd october 2017, so i couldnt enquire also. When i returned and enquired i got to know that the parcel has returned without any notification, i did not receive any message or call. Since the object in the package is very important, i cannot afford to lose it. I need to know the complete details of the shipment (Day by day). Its very important for me. And i need to get the package as soon as possible. I m ready to pay extra for the two way delivery but i need to get it "as soon as possible" without any harm being caused to my package.

              Please do something about it or else i will take this case to next level.

              Thankyou
              +2 photos
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                M
                Manishktn
                from Patna, Bihar
                Nov 4, 2017
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                Consignment no - k02619532 booked on dated 01.11.2017 at morigaon, assam for delivery at bhagalpur, bihar. Company promised to deliver it on 03.11.2017. Very important document handed over to u on the basis of promise and faith on company. Parcel is still showing in transit and incorrect detail is showing by the direct tracking. Origin office is not responding properly and misleading me. Service of the company is so poor.
                +1 photos
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                  I
                  ipsitamishra
                  from Bhubaneshwar, Odisha
                  Nov 4, 2017
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                  My consignment no is d37591315. I was supposed to receive the parcel in sambalpur, odisha and it was parcelled from delhi. Even after 9 days, i have not received my courier and i do not know about its whereabouts. 2 days back, the status showed that it was returned (When i have not received any parcel) and now it shows in transit.
                  The courier contains very important document. That is why i request you to take strict action and help me retrieve my courier soon. I am attaching the tracking shipment details.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    J
                    Jay...
                    from Surat, Gujarat
                    Nov 4, 2017
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                    Address: Mumbai City, Maharashtra
                    Website: dtdc.in

                    My friend booked courier from mumbai to delivery me at surat.. Consiment no: b65906610. Booked on 21/10/2017. But still 5/11/2017, after 15 days of booking i didn't receive my curiour. And also could not tracking my courier.. When i want to tracking curiour at dtdc website it said "information not available."... I want to my curiour as soon as possible. Plz help me... I also attached booking receipt...
                    +1 photos
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                      V
                      vinumpatil
                      from Deulgaon Raja, Maharashtra
                      Nov 3, 2017
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                      Address: Pune, Maharashtra, 411036

                      I have booked my parcel from dtdc, ghorpadigaon branch, bt kawade road, pune to mehkar dist. Buldhana on 9.10.2017 where now i came know that in mehkar you dont have service. But still your branch has collected the parcel. Since, then i am continously doing followup for return of this parcel, till now i have not received my parcel. My tracking id p43232913 and is to,
                      Aparna avasti
                      C/o raviraj indane
                      State bank india road
                      Mehkar – 443301

                      Shipper name and contact no
                      Vinayak patil
                      [protected]

                      Please clarify me immediately and do not force me to go for legal action.

                      V m patil
                      [protected]@gmail.com
                      [protected]
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        K
                        krsshukla
                        from Kanpur, Uttar Pradesh
                        Nov 3, 2017
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                        Address: Kanpur, Uttar Pradesh, 208021

                        Dear sir,

                        This is actually 2nd time i am facing same problem.

                        Always online status is : not delivered. Recipient was not present.
                        Even though address is correct. Contact no is correct

                        They never call.
                        They never even come. Lying all the time.

                        Please do needful. The details of my courier are as follows :

                        Consignment no : m58640349

                        Address : c -122 hanumant vihar, naubasta, near ganesh dharamshala naubasta, kanpur, up -208021

                        Contact no of recipient : +91-[protected]

                        Thanks and regards
                        Kumar ratan shukla
                        Mobile-[protected]
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          H
                          Hemanth appala
                          from Hyderabad, Telangana
                          Nov 3, 2017
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                          Hello sir
                          Ticket number :- v38232476
                          The courier was dispatched from hyderabad on 08-aug-2017
                          Branch was saroornagar
                          Without delivery returned parcel forwarded from facility..

                          But
                          I have not received and not return from facility.

                          What can i do???
                          Wher is my courier???
                          +2 photos
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                            G
                            Gokul Durai Vijayakumar
                            from Kolkata, West Bengal
                            Nov 3, 2017
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                            One of worst courier service particularly perambalur dtdc branch tamilnadu. They will never inform anything to customer and return to sender.
                            I will share everyone viewing this do not approach dtdc # courier service. Higher official should take action against perambalur dtdc # service providers.
                            I ask everyone donot use this # service
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Nov 03, 2017
                            Updated by Gokul Durai Vijayakumar
                            Whenever we make call Perambalur dtdc ### branch without answering cut the call.everyone in ### dtdc Perambalur branch should be suspended.higher officials should take action that fukers
                            Nov 03, 2017
                            Updated by Gokul Durai Vijayakumar
                            Instead of cheating customer everyone in dtdc should begging and sucking
                            Nov 03, 2017
                            Updated by Gokul Durai Vijayakumar
                            I was insulted so mANY TIMEs do not use this ### service
                            Nov 03, 2017
                            Updated by Gokul Durai Vijayakumar
                            My order booked on 28 september 2017. Till now i didn't receive anything. What # dtdc perambalur branch. Better you dtdc fellow die then only we happy
                            Whenever made a phone callto dtdc perambalur tamilnadu that donkey never reply immediately cut a call. Why are you cheating others
                            Do not use this service, worst service. Ilost nearly 5000 rs. Dtdc down down.
                            Better you are all begging
                            Nov 06, 2017
                            Updated by Gokul Durai Vijayakumar
                            They are irresponsible ### Perambalur dtdcBranch.no one take action against these ###.
                            DTDC means cheating& stealing customer goods
                            Nov 06, 2017
                            Updated by Gokul Durai Vijayakumar
                            Better use India post safe and faster service provider
                            Nov 10, 2017
                            Updated by Gokul Durai Vijayakumar
                            What the ### Perambalur dtdc doing always giving wrong information
                            Very very worst service in India don't use this service,
                            Stupid, roguers, cheaters, ###
                            Perambalur dtdc workers are cheaters and rogues irresponsible ###.whether they eat food or anything.basters,

                            Very very worst service in world
                            ###
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                              Y
                              yzi
                              from Delhi, Delhi
                              Nov 3, 2017
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                              Address: Pune, Maharashtra
                              Website: www.dtdc.in

                              I have made a courier from chennai to pune while my job transfer.

                              I get half packed parcel with almost all things missings from it after 2 weeks. Missings items include one bajaj iron, shoes, pillow and few containers.

                              The courier charged around 3k and around same cost things are missing from it.

                              I have made a compliant a lot of times, but getting no response.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                A
                                anant karad
                                from Pune, Maharashtra
                                Nov 1, 2017
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                                Address: Beed, Maharashtra, 431515

                                I have one parcel to come my address that is parli vaijnath with pin code 431515
                                I was wating for parcel for more than 10 days then i go to website and checked it's status successfully delivered

                                How it is possible are you guy are gone mad to updating my parcel status is delivered
                                And it's showing deliverd in latur can you told me what is pin code of latur and how can you give my parcel to some ohe other.

                                I have also email to customer support but there is no any action on that from last 13 days.
                                +1 photos
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Nov 17, 2017
                                Updated by anant karad
                                Hello is there any update on my complaint..
                                whats going on...
                                no reply from you.
                                is i need to some where else to get my parcel
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                                  C
                                  Chad2020
                                  Nov 1, 2017
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                                  Address: Pune, Maharashtra

                                  Dtdc don not respond to emails, they do not answer phones and when you manage to get some kind of answer by resorting to social media still your questions go unanswered. 7 days i have been waiting for a parcel that is with mumbai customs for kyc. Kyc was sent by me 6 days ago and all that i have been told is give us sometime.
                                  Date parcel was received in mumbai 26.10.17

                                  Parcel ref number n96926821
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    V
                                    varun khurana86
                                    from Delhi, Delhi
                                    Nov 1, 2017
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                                    1 packet sent by wellness india against docket no
                                    Z45990777 on 27th oct 2017 which is not received yet but
                                    When i have tracked it shows delivered (Self)
                                    What i have not received when i equired i received a call
                                    From[protected] who told me i will show you receiving
                                    You collect from that person that is you service and
                                    The behaviour of staff please enquired and packet be
                                    Got it to deliver me
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Tracking no. Z37906317 booked on 23rd Oct 2017 not delivered to Jammu. No update on website as well. Very poor service.
                                    Inshad Ali Khan
                                    [protected]
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                                      P
                                      PN Verma
                                      Nov 1, 2017
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                                      Address: 110010

                                      1. On being assured that there is dtdc service available at pincode 382355 and
                                      Home delivery will be done, i booked a samsung led 40" and steel box to be home delivered at chiloda army camp, gandhinagar, pin - 382355 from dtdc office at sadar bazar, delhi cantt110010 vide consognment nos - d39206017 and d39206018.
                                      2. However, items were kepr in warehouse at ahmedabad and dtdc officials refused to do home delivery on the excuse that no home delivery can be done at chiloda, gandhinagar.
                                      3. As a result the items were collected from a warehouse at ahmedabad, which is more than 30 km away from chiloda, gandhinagar, thus making us pay transportatipn charges for hiring a vehicle.
                                      4. As dtdc did not deliver couriers at home and thereby failed comply the promised agrrement, leading to mental and physical harrasment as well as additional financial burden, dtdc is hereby requested to pay the requisite compensation at the earlest, failing which i shall be forced to file a complaint in consumer court.
                                      2. Compensation may please be remitted in my s/b acct [protected].
                                      Warm regards
                                      Maj gen pn verma
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        J
                                        Jasmin Jena
                                        from Guskhara, West Bengal
                                        Nov 1, 2017
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                                        Parcel has not reached yet. It contains very important documents. Pls. Help. Last status is showing at pune hub. My destination is ahmednagar, maharashtra. Pls. It is already more than 20 days. Pls. Help. Dtdc no-k05064685. It is really necessary.414301 is my destination pin code. Booking date is 12 th october. Pls. I m a regular customer of dtdc. Pls. Send it to me as soon as possible. Pls. Help.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        All staffs of DTDC ARE BASTARD childs.they do not have fundamental concept amnd they also do not know manners.

                                        gyana ranjan mohanty
                                        [protected]
                                        koonee.[protected]@gmail.com
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