DTDC Courier & Cargo Complaints & Reviews

Respected sir,

This is to inform that my courier, dtdc courier consignment number: v40752728, origin: hyderabad (Posted from kondapur), destination: vellore, reached vellore office on 14th october 2017, they didnot even all or text me. Also i wasnt available in the town from 13th october2017-23rd october 2017, so i couldnt enquire also. When i returned and enquired i got to know that the parcel has returned without any notification, i did not receive any message or call. Since the object in the package is very important, i cannot afford to lose it. I need to know the complete details of the shipment (Day by day). Its very important for me. And i need to get the package as soon as possible. I m ready to pay extra for the two way delivery but i need to get it "as soon as possible" without any harm being caused to my package.

Please do something about it or else i will take this case to next level.

Thankyou

Consignment no - k02619532 booked on dated 01.11.2017 at morigaon, assam for delivery at bhagalpur, bihar. Company promised to deliver it on 03.11.2017. Very important document handed over to u on the basis of promise and faith on company. Parcel is still showing in transit and incorrect detail is showing by the direct tracking. Origin office is not responding properly and misleading me. Service of the company is so poor.

My consignment no is d37591315. I was supposed to receive the parcel in sambalpur, odisha and it was parcelled from delhi. Even after 9 days, i have not received my courier and i do not know about its whereabouts. 2 days back, the status showed that it was returned (When i have not received any parcel) and now it shows in transit.
The courier contains very important document. That is why i request you to take strict action and help me retrieve my courier soon. I am attaching the tracking shipment details.

My friend booked courier from mumbai to delivery me at surat.. Consiment no: b65906610. Booked on 21/10/2017. But still 5/11/2017, after 15 days of booking i didn't receive my curiour. And also could not tracking my courier.. When i want to tracking curiour at dtdc website it said "information not available."... I want to my curiour as soon as possible. Plz help me... I also attached booking receipt...

I have booked my parcel from dtdc, ghorpadigaon branch, bt kawade road, pune to mehkar dist. Buldhana on 9.10.2017 where now i came know that in mehkar you dont have service. But still your branch has collected the parcel. Since, then i am continously doing followup for return of this parcel, till now i have not received my parcel. My tracking id p43232913 and is to,
Aparna avasti
C/o raviraj indane
State bank india road
Mehkar – 443301

Shipper name and contact no
Vinayak patil
[protected]

Please clarify me immediately and do not force me to go for legal action.

V m patil
[protected]@gmail.com
[protected]

Dear sir,

This is actually 2nd time i am facing same problem.

Always online status is : not delivered. Recipient was not present.
Even though address is correct. Contact no is correct

They never call.
They never even come. Lying all the time.

Please do needful. The details of my courier are as follows :

Consignment no : m58640349

Address : c -122 hanumant vihar, naubasta, near ganesh dharamshala naubasta, kanpur, up -208021

Contact no of recipient : +91-[protected]

Thanks and regards
Kumar ratan shukla
Mobile-[protected]

Hello sir
Ticket number :- v38232476
The courier was dispatched from hyderabad on 08-aug-2017
Branch was saroornagar
Without delivery returned parcel forwarded from facility..

But
I have not received and not return from facility.

What can i do???
Wher is my courier???

One of worst courier service particularly perambalur dtdc branch tamilnadu. They will never inform anything to customer and return to sender.
I will share everyone viewing this do not approach dtdc # courier service. Higher official should take action against perambalur dtdc # service providers.
I ask everyone donot use this # service

I have made a courier from chennai to pune while my job transfer.

I get half packed parcel with almost all things missings from it after 2 weeks. Missings items include one bajaj iron, shoes, pillow and few containers.

The courier charged around 3k and around same cost things are missing from it.

I have made a compliant a lot of times, but getting no response.

I have one parcel to come my address that is parli vaijnath with pin code 431515
I was wating for parcel for more than 10 days then i go to website and checked it's status successfully delivered

How it is possible are you guy are gone mad to updating my parcel status is delivered
And it's showing deliverd in latur can you told me what is pin code of latur and how can you give my parcel to some ohe other.

I have also email to customer support but there is no any action on that from last 13 days.

Dtdc don not respond to emails, they do not answer phones and when you manage to get some kind of answer by resorting to social media still your questions go unanswered. 7 days i have been waiting for a parcel that is with mumbai customs for kyc. Kyc was sent by me 6 days ago and all that i have been told is give us sometime.
Date parcel was received in mumbai 26.10.17

Parcel ref number n96926821

1 packet sent by wellness india against docket no
Z45990777 on 27th oct 2017 which is not received yet but
When i have tracked it shows delivered (Self)
What i have not received when i equired i received a call
From[protected] who told me i will show you receiving
You collect from that person that is you service and
The behaviour of staff please enquired and packet be
Got it to deliver me

1. On being assured that there is dtdc service available at pincode 382355 and
Home delivery will be done, i booked a samsung led 40" and steel box to be home delivered at chiloda army camp, gandhinagar, pin - 382355 from dtdc office at sadar bazar, delhi cantt110010 vide consognment nos - d39206017 and d39206018.
2. However, items were kepr in warehouse at ahmedabad and dtdc officials refused to do home delivery on the excuse that no home delivery can be done at chiloda, gandhinagar.
3. As a result the items were collected from a warehouse at ahmedabad, which is more than 30 km away from chiloda, gandhinagar, thus making us pay transportatipn charges for hiring a vehicle.
4. As dtdc did not deliver couriers at home and thereby failed comply the promised agrrement, leading to mental and physical harrasment as well as additional financial burden, dtdc is hereby requested to pay the requisite compensation at the earlest, failing which i shall be forced to file a complaint in consumer court.
2. Compensation may please be remitted in my s/b acct [protected].
Warm regards
Maj gen pn verma

Parcel has not reached yet. It contains very important documents. Pls. Help. Last status is showing at pune hub. My destination is ahmednagar, maharashtra. Pls. It is already more than 20 days. Pls. Help. Dtdc no-k05064685. It is really necessary.414301 is my destination pin code. Booking date is 12 th october. Pls. I m a regular customer of dtdc. Pls. Send it to me as soon as possible. Pls. Help.

Consignement h77136817 delivered with long delay - my application due date expired.

Consignement h77136817

Booked date: 24 oct 2017

From: tirupati

To: jaipur

Compliant:

The item was on hold in chennai for 3 days from 25th - 27th oct.

In jaipur, it was on hold for 5 days from 27th - 31st oct.

A normal postal service delivers anywhere in india within 5 days.

India speed post delivers anywhere in india within 3-4 days.

A dtdc service deliver the item after 8 days.

It is very bad service i have never seen like this problem.

Remark:

My application due date was expired when dtdc delivers to the destination.

Dtdc only responsible for this long un-necessary delay.

I asked for the explanation from dtdc customer support.

They replied with delivery status happily ignoring my problem of last date over.

Pls support me to resolve the problem with proper explanation from dtdc.

Kindly refer the dtdc tracking details.

Also, refer the dtdc reply after 8 days delivery status, without considering the problem status.

With regrets

Prof r mariappan

Email: prof. Mariappan. [protected]@svcolleges. Edu.in

Ph: [protected]

—

Delivered with long delay - my application due date expired

Dear sir,
I have dispatched couriers bihar aurangabad to ahmedabad on 10th october 2017 but till we have not received material till now, so as as soon as possible please deliver it.

Docket no - d36716332, d36716333, d36716334

Sender name: durga nand yadav, mpb: [protected]

Receiver name: krishna thakar or jinal rathod, mobile: [protected]
Delivery address: chandan bungalow opp paritosh tower, usmanpura, ahmedabad, gujarat 380013
Phone:[protected]

Consignment no is v40675254 dtdc booked in banglore for mumbai
My laptop has not delivered as per booking preference. After taking payment too, not delivering the product is highly unprofessional approach. Due to this i could not complete my assignment within timeline. That causes financial as well as reputational loss to me. Will you compensate this loss?

Iam padmaja, I have ordered through Amazon the product and was waiting from so many days for the item but till date I didn't receive .Today when I checked in the order update it's showing delivered .Product to be delivered is Keshyam and in tracking it is not showing any details .I mailed the seller asking about why my product is not delivered and it is showing as delivered I got the reply Hi it's delivered thanks.Then why I should write a mail for helping me out I really don't know.please help me

Hi,

I am writing to you to raise my concern for the consignment that I booked with your facility at Surat for shipment to Kolkata.

Content: 1 piece Saree
Consignment Address: 7, North Phool Bagan Road, Baghajatin, Kolkata- 86
Receiver Name: Sumana Poddar
Sender Number: [protected]
Receiver Number: [protected]

All the required details were mentioned on the package. The package was undelivered showing the reason of wrong address which is completely unjustified as I have used this address in past to courier. Moreover, a single call was neither made to me (sender) or the receiver to discuss the address issue. The product was lying at Kolkata office for 15 days, and still no attempt was made to inform the concerned persons. Now they have returned the consignment to Surat again, from where I again need to invest my hard earned money to reship again.

Could you please help me understand what kind of service is this, for which I already had paid my money?
It would helpful if you can help me get out of this problem.

Thanks in advance
Debopriya

I have shipped a camera to mumbai with docket number d33330363 on 25th oct"17 from dtdc udaipur and they charged me rs 405/-. They promised that gst bill will be mailed in 24hours. But i did not get it. I contacted to the branch but they did not help and suggested me to drop mail at [protected]@dtdc.com. I mailed twice but did not get any intimation yet. Kindly help me in getting my gst bill.