Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: Mar 23, 2026
Complaints 11704
Resolved
1320
Unresolved
10384
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 365

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Manishktn
from Patna, Bihar
Nov 4, 2017
Report
Copy

Consignment no - k02619532 booked on dated 01.11.2017 at morigaon, assam for delivery at bhagalpur, bihar. Company promised to deliver it on 03.11.2017. Very important document handed over to u on the basis of promise and faith on company. Parcel is still showing in transit and incorrect detail is showing by the direct tracking. Origin office is not responding properly and misleading me. Service of the company is so poor.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I
    ipsitamishra
    from Bhubaneshwar, Odisha
    Nov 4, 2017
    Report
    Copy

    My consignment no is d37591315. I was supposed to receive the parcel in sambalpur, odisha and it was parcelled from delhi. Even after 9 days, i have not received my courier and i do not know about its whereabouts. 2 days back, the status showed that it was returned (When i have not received any parcel) and now it shows in transit.
    The courier contains very important document. That is why i request you to take strict action and help me retrieve my courier soon. I am attaching the tracking shipment details.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Jay...
      from Surat, Gujarat
      Nov 4, 2017
      Report
      Copy

      Address: Mumbai City, Maharashtra
      Website: dtdc.in

      My friend booked courier from mumbai to delivery me at surat.. Consiment no: b65906610. Booked on 21/10/2017. But still 5/11/2017, after 15 days of booking i didn't receive my curiour. And also could not tracking my courier.. When i want to tracking curiour at dtdc website it said "information not available."... I want to my curiour as soon as possible. Plz help me... I also attached booking receipt...
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        vinumpatil
        from Deulgaon Raja, Maharashtra
        Nov 3, 2017
        Report
        Copy

        Address: Pune, Maharashtra, 411036

        I have booked my parcel from dtdc, ghorpadigaon branch, bt kawade road, pune to mehkar dist. Buldhana on 9.10.2017 where now i came know that in mehkar you dont have service. But still your branch has collected the parcel. Since, then i am continously doing followup for return of this parcel, till now i have not received my parcel. My tracking id p43232913 and is to,
        Aparna avasti
        C/o raviraj indane
        State bank india road
        Mehkar – 443301

        Shipper name and contact no
        Vinayak patil
        [protected]

        Please clarify me immediately and do not force me to go for legal action.

        V m patil
        [protected]@gmail.com
        [protected]
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          krsshukla
          from Kanpur, Uttar Pradesh
          Nov 3, 2017
          Report
          Copy

          Address: Kanpur, Uttar Pradesh, 208021

          Dear sir,

          This is actually 2nd time i am facing same problem.

          Always online status is : not delivered. Recipient was not present.
          Even though address is correct. Contact no is correct

          They never call.
          They never even come. Lying all the time.

          Please do needful. The details of my courier are as follows :

          Consignment no : m58640349

          Address : c -122 hanumant vihar, naubasta, near ganesh dharamshala naubasta, kanpur, up -208021

          Contact no of recipient : +91-[protected]

          Thanks and regards
          Kumar ratan shukla
          Mobile-[protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            Hemanth appala
            from Hyderabad, Telangana
            Nov 3, 2017
            Report
            Copy

            Hello sir
            Ticket number :- v38232476
            The courier was dispatched from hyderabad on 08-aug-2017
            Branch was saroornagar
            Without delivery returned parcel forwarded from facility..

            But
            I have not received and not return from facility.

            What can i do???
            Wher is my courier???
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Gokul Durai Vijayakumar
              from Kolkata, West Bengal
              Nov 3, 2017
              Report
              Copy

              One of worst courier service particularly perambalur dtdc branch tamilnadu. They will never inform anything to customer and return to sender.
              I will share everyone viewing this do not approach dtdc # courier service. Higher official should take action against perambalur dtdc # service providers.
              I ask everyone donot use this # service
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Nov 03, 2017
              Updated by Gokul Durai Vijayakumar
              Whenever we make call Perambalur dtdc ### branch without answering cut the call.everyone in ### dtdc Perambalur branch should be suspended.higher officials should take action that fukers
              Nov 03, 2017
              Updated by Gokul Durai Vijayakumar
              Instead of cheating customer everyone in dtdc should begging and sucking
              Nov 03, 2017
              Updated by Gokul Durai Vijayakumar
              I was insulted so mANY TIMEs do not use this ### service
              Nov 03, 2017
              Updated by Gokul Durai Vijayakumar
              My order booked on 28 september 2017. Till now i didn't receive anything. What # dtdc perambalur branch. Better you dtdc fellow die then only we happy
              Whenever made a phone callto dtdc perambalur tamilnadu that donkey never reply immediately cut a call. Why are you cheating others
              Do not use this service, worst service. Ilost nearly 5000 rs. Dtdc down down.
              Better you are all begging
              Nov 06, 2017
              Updated by Gokul Durai Vijayakumar
              They are irresponsible ### Perambalur dtdcBranch.no one take action against these ###.
              DTDC means cheating& stealing customer goods
              Nov 06, 2017
              Updated by Gokul Durai Vijayakumar
              Better use India post safe and faster service provider
              Nov 10, 2017
              Updated by Gokul Durai Vijayakumar
              What the ### Perambalur dtdc doing always giving wrong information
              Very very worst service in India don't use this service,
              Stupid, roguers, cheaters, ###
              Perambalur dtdc workers are cheaters and rogues irresponsible ###.whether they eat food or anything.basters,

              Very very worst service in world
              ###
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Y
                yzi
                from Delhi, Delhi
                Nov 3, 2017
                Report
                Copy

                Address: Pune, Maharashtra
                Website: www.dtdc.in

                I have made a courier from chennai to pune while my job transfer.

                I get half packed parcel with almost all things missings from it after 2 weeks. Missings items include one bajaj iron, shoes, pillow and few containers.

                The courier charged around 3k and around same cost things are missing from it.

                I have made a compliant a lot of times, but getting no response.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  anant karad
                  from Pune, Maharashtra
                  Nov 1, 2017
                  Report
                  Copy

                  Address: Beed, Maharashtra, 431515

                  I have one parcel to come my address that is parli vaijnath with pin code 431515
                  I was wating for parcel for more than 10 days then i go to website and checked it's status successfully delivered

                  How it is possible are you guy are gone mad to updating my parcel status is delivered
                  And it's showing deliverd in latur can you told me what is pin code of latur and how can you give my parcel to some ohe other.

                  I have also email to customer support but there is no any action on that from last 13 days.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Nov 17, 2017
                  Updated by anant karad
                  Hello is there any update on my complaint..
                  whats going on...
                  no reply from you.
                  is i need to some where else to get my parcel
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    Chad2020
                    Nov 1, 2017
                    Report
                    Copy

                    Address: Pune, Maharashtra

                    Dtdc don not respond to emails, they do not answer phones and when you manage to get some kind of answer by resorting to social media still your questions go unanswered. 7 days i have been waiting for a parcel that is with mumbai customs for kyc. Kyc was sent by me 6 days ago and all that i have been told is give us sometime.
                    Date parcel was received in mumbai 26.10.17

                    Parcel ref number n96926821
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      varun khurana86
                      from Delhi, Delhi
                      Nov 1, 2017
                      Report
                      Copy

                      1 packet sent by wellness india against docket no
                      Z45990777 on 27th oct 2017 which is not received yet but
                      When i have tracked it shows delivered (Self)
                      What i have not received when i equired i received a call
                      From[protected] who told me i will show you receiving
                      You collect from that person that is you service and
                      The behaviour of staff please enquired and packet be
                      Got it to deliver me
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Tracking no. Z37906317 booked on 23rd Oct 2017 not delivered to Jammu. No update on website as well. Very poor service.
                      Inshad Ali Khan
                      [protected]
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        PN Verma
                        Nov 1, 2017
                        Report
                        Copy

                        Address: 110010

                        1. On being assured that there is dtdc service available at pincode 382355 and
                        Home delivery will be done, i booked a samsung led 40" and steel box to be home delivered at chiloda army camp, gandhinagar, pin - 382355 from dtdc office at sadar bazar, delhi cantt110010 vide consognment nos - d39206017 and d39206018.
                        2. However, items were kepr in warehouse at ahmedabad and dtdc officials refused to do home delivery on the excuse that no home delivery can be done at chiloda, gandhinagar.
                        3. As a result the items were collected from a warehouse at ahmedabad, which is more than 30 km away from chiloda, gandhinagar, thus making us pay transportatipn charges for hiring a vehicle.
                        4. As dtdc did not deliver couriers at home and thereby failed comply the promised agrrement, leading to mental and physical harrasment as well as additional financial burden, dtdc is hereby requested to pay the requisite compensation at the earlest, failing which i shall be forced to file a complaint in consumer court.
                        2. Compensation may please be remitted in my s/b acct [protected].
                        Warm regards
                        Maj gen pn verma
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jasmin Jena
                          from Guskhara, West Bengal
                          Nov 1, 2017
                          Report
                          Copy

                          Parcel has not reached yet. It contains very important documents. Pls. Help. Last status is showing at pune hub. My destination is ahmednagar, maharashtra. Pls. It is already more than 20 days. Pls. Help. Dtdc no-k05064685. It is really necessary.414301 is my destination pin code. Booking date is 12 th october. Pls. I m a regular customer of dtdc. Pls. Send it to me as soon as possible. Pls. Help.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          All staffs of DTDC ARE BASTARD childs.they do not have fundamental concept amnd they also do not know manners.

                          gyana ranjan mohanty
                          [protected]
                          koonee.[protected]@gmail.com
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Prof. Mariappan R
                            from Delhi, Delhi
                            Nov 1, 2017
                            Report
                            Copy

                            Address: Jaipur, Rajasthan, 302020
                            Website: www.dtdc.com

                            Consignement h77136817 delivered with long delay - my application due date expired.

                            Consignement h77136817

                            Booked date: 24 oct 2017

                            From: tirupati

                            To: jaipur

                            Compliant:

                            The item was on hold in chennai for 3 days from 25th - 27th oct.

                            In jaipur, it was on hold for 5 days from 27th - 31st oct.

                            A normal postal service delivers anywhere in india within 5 days.

                            India speed post delivers anywhere in india within 3-4 days.

                            A dtdc service deliver the item after 8 days.

                            It is very bad service i have never seen like this problem.

                            Remark:

                            My application due date was expired when dtdc delivers to the destination.

                            Dtdc only responsible for this long un-necessary delay.

                            I asked for the explanation from dtdc customer support.

                            They replied with delivery status happily ignoring my problem of last date over.

                            Pls support me to resolve the problem with proper explanation from dtdc.

                            Kindly refer the dtdc tracking details.

                            Also, refer the dtdc reply after 8 days delivery status, without considering the problem status.

                            With regrets

                            Prof r mariappan

                            Email: prof. Mariappan. [protected]@svcolleges. Edu.in

                            Ph: [protected]



                            Delivered with long delay - my application due date expired
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Durga Nand Yadav
                              from Nashik, Maharashtra
                              Nov 1, 2017
                              Report
                              Copy

                              Address: Aurangabad, Bihar, 824101
                              Website: www.dtdc.in

                              Dear sir,
                              I have dispatched couriers bihar aurangabad to ahmedabad on 10th october 2017 but till we have not received material till now, so as as soon as possible please deliver it.

                              Docket no - d36716332, d36716333, d36716334

                              Sender name: durga nand yadav, mpb: [protected]

                              Receiver name: krishna thakar or jinal rathod, mobile: [protected]
                              Delivery address: chandan bungalow opp paritosh tower, usmanpura, ahmedabad, gujarat 380013
                              Phone:[protected]
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Last 19.09.2017 we had send one consignment (P[protected] from pune to Hyundai, Irungattukottai.
                              Till now we are not receive the consignment..
                              Many time we had reach to dtdc irungattukottai and track in online DTDC web also. But, different status getting every enquery...
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                satish5249
                                from Mumbai, Maharashtra
                                Oct 31, 2017
                                Report
                                Copy

                                Address: 400064

                                Consignment no is v40675254 dtdc booked in banglore for mumbai
                                My laptop has not delivered as per booking preference. After taking payment too, not delivering the product is highly unprofessional approach. Due to this i could not complete my assignment within timeline. That causes financial as well as reputational loss to me. Will you compensate this loss?
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  padmaja d
                                  from bangalore, Karnataka
                                  Oct 31, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 560049

                                  Iam padmaja, I have ordered through Amazon the product and was waiting from so many days for the item but till date I didn't receive .Today when I checked in the order update it's showing delivered .Product to be delivered is Keshyam and in tracking it is not showing any details .I mailed the seller asking about why my product is not delivered and it is showing as delivered I got the reply Hi it's delivered thanks.Then why I should write a mail for helping me out I really don't know.please help me
                                  Feb 9, 2019
                                  Complaint marked as Resolved 
                                  Everytime they have problem with delivering even though correct and full address is given
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    debopriya banerjee
                                    Oct 31, 2017
                                    Report
                                    Copy

                                    Address: Kolkata, West Bengal, 700086
                                    Website: www.dtdc.in

                                    Hi,

                                    I am writing to you to raise my concern for the consignment that I booked with your facility at Surat for shipment to Kolkata.

                                    Content: 1 piece Saree
                                    Consignment Address: 7, North Phool Bagan Road, Baghajatin, Kolkata- 86
                                    Receiver Name: Sumana Poddar
                                    Sender Number: [protected]
                                    Receiver Number: [protected]

                                    All the required details were mentioned on the package. The package was undelivered showing the reason of wrong address which is completely unjustified as I have used this address in past to courier. Moreover, a single call was neither made to me (sender) or the receiver to discuss the address issue. The product was lying at Kolkata office for 15 days, and still no attempt was made to inform the concerned persons. Now they have returned the consignment to Surat again, from where I again need to invest my hard earned money to reship again.

                                    Could you please help me understand what kind of service is this, for which I already had paid my money?
                                    It would helpful if you can help me get out of this problem.

                                    Thanks in advance
                                    Debopriya
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      sanjeevhbk
                                      from Mumbai, Maharashtra
                                      Oct 31, 2017
                                      Report
                                      Copy

                                      Address: Udaipur, Rajasthan
                                      Website: dtdc.com

                                      I have shipped a camera to mumbai with docket number d33330363 on 25th oct"17 from dtdc udaipur and they charged me rs 405/-. They promised that gst bill will be mailed in 24hours. But i did not get it. I contacted to the branch but they did not help and suggested me to drop mail at [protected]@dtdc.com. I mailed twice but did not get any intimation yet. Kindly help me in getting my gst bill.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      I have Sent Courier to Ratsthan, Kota this was a Tender Submission for NTPC .Power Plant and Still not Delivered & Because of this I Lost the Work which was Worth More the 12.5 Lacks .
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Khampa
                                        from Siliguri, West Bengal
                                        Oct 31, 2017
                                        Report
                                        Copy

                                        Address: Darjeeling, West Bengal, 734008

                                        My parcel was collected from newyork on the 20th october and after a couple of days i got a call from delhi customs to whatsapp the staff my kyc which i did right away.
                                        The next day i uploaded my kyc on the dtdc website as well..
                                        It's still saying its in transit after 11days??
                                        My tracking no is n94339612.. Please see to it because we cannot keep changing our plans according to the postponement of the delivery.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit