DTDC Courier & Cargo Complaints & Reviews

Consignement h77136817 delivered with long delay - my application due date expired.

Consignement h77136817

Booked date: 24 oct 2017

From: tirupati

To: jaipur

Compliant:

The item was on hold in chennai for 3 days from 25th - 27th oct.

In jaipur, it was on hold for 5 days from 27th - 31st oct.

A normal postal service delivers anywhere in india within 5 days.

India speed post delivers anywhere in india within 3-4 days.

A dtdc service deliver the item after 8 days.

It is very bad service i have never seen like this problem.

Remark:

My application due date was expired when dtdc delivers to the destination.

Dtdc only responsible for this long un-necessary delay.

I asked for the explanation from dtdc customer support.

They replied with delivery status happily ignoring my problem of last date over.

Pls support me to resolve the problem with proper explanation from dtdc.

Kindly refer the dtdc tracking details.

Also, refer the dtdc reply after 8 days delivery status, without considering the problem status.

With regrets

Prof r mariappan

Email: prof. Mariappan. [protected]@svcolleges. Edu.in

Ph: [protected]

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Delivered with long delay - my application due date expired

Dear sir,
I have dispatched couriers bihar aurangabad to ahmedabad on 10th october 2017 but till we have not received material till now, so as as soon as possible please deliver it.

Docket no - d36716332, d36716333, d36716334

Sender name: durga nand yadav, mpb: [protected]

Receiver name: krishna thakar or jinal rathod, mobile: [protected]
Delivery address: chandan bungalow opp paritosh tower, usmanpura, ahmedabad, gujarat 380013
Phone:[protected]

Consignment no is v40675254 dtdc booked in banglore for mumbai
My laptop has not delivered as per booking preference. After taking payment too, not delivering the product is highly unprofessional approach. Due to this i could not complete my assignment within timeline. That causes financial as well as reputational loss to me. Will you compensate this loss?

Iam padmaja, I have ordered through Amazon the product and was waiting from so many days for the item but till date I didn't receive .Today when I checked in the order update it's showing delivered .Product to be delivered is Keshyam and in tracking it is not showing any details .I mailed the seller asking about why my product is not delivered and it is showing as delivered I got the reply Hi it's delivered thanks.Then why I should write a mail for helping me out I really don't know.please help me

Hi,

I am writing to you to raise my concern for the consignment that I booked with your facility at Surat for shipment to Kolkata.

Content: 1 piece Saree
Consignment Address: 7, North Phool Bagan Road, Baghajatin, Kolkata- 86
Receiver Name: Sumana Poddar
Sender Number: [protected]
Receiver Number: [protected]

All the required details were mentioned on the package. The package was undelivered showing the reason of wrong address which is completely unjustified as I have used this address in past to courier. Moreover, a single call was neither made to me (sender) or the receiver to discuss the address issue. The product was lying at Kolkata office for 15 days, and still no attempt was made to inform the concerned persons. Now they have returned the consignment to Surat again, from where I again need to invest my hard earned money to reship again.

Could you please help me understand what kind of service is this, for which I already had paid my money?
It would helpful if you can help me get out of this problem.

Thanks in advance
Debopriya

I have shipped a camera to mumbai with docket number d33330363 on 25th oct"17 from dtdc udaipur and they charged me rs 405/-. They promised that gst bill will be mailed in 24hours. But i did not get it. I contacted to the branch but they did not help and suggested me to drop mail at [protected]@dtdc.com. I mailed twice but did not get any intimation yet. Kindly help me in getting my gst bill.

My parcel was collected from newyork on the 20th october and after a couple of days i got a call from delhi customs to whatsapp the staff my kyc which i did right away.
The next day i uploaded my kyc on the dtdc website as well..
It's still saying its in transit after 11days??
My tracking no is n94339612.. Please see to it because we cannot keep changing our plans according to the postponement of the delivery.

Very poor service of dtdc amravati maharashtra fake status update on site that receiver not available please look after this issue

I post my courier on 26th of oct till it a was not delivered please do confirm
With dtdc amravati and punish him as per your rule it is to poor service.

Giving fake commitment that your parcel shoulde be delivered by today and all.

I mailed a package to Surat. Due to a small mistake in the address the package was returned back with out even consulting or calling the customer. I called every branch in Hyderabad, Surat and Mumbai to change the address but no one was ready to help me. I demanded them a refund and they are not even refunding my 1099.00 they charged me. One of the item was missing worth 1199.00. I submitted a letter and no one responded. DTDC needs to refund me 2199.00 but no response from them.

About: p43741799
My parcel contained very important documents and dtdc staff assured me that it will be delivered very next day. I submitted it by paying 1000rs and now even after 3 days the parcel is undelivered and no one is responding about this issue. The parcel contained very important and expensive material and that was informed at the time of submitting parcel.
I hope someone will seek into my issue otherwise i'll file a complain in consumer court and ask for compensation...

Truely very bad experience and ill never use dtdc anymore

Courier number x22614681
Case no 09105816
Dispatched on 26 oct... Should have reached on 27 oct
But it has not reached even on 30 oct.
Very very bad
Company says that courier boy went on 28 oct (But all lies... No one went)...

I had sent a courier dated 10/12/2017 from patna to mumbai but in the meantime the delivery address shifted to another office.. Neither has been my courier being delivered to new address nor it has came back to sender address.. Kindly look into matter.. My shipment no z f10441606 and my mobile number is [protected]. I will be highly obliged i[censored] cld help me out...

My consignment no. Is h71518250 made a courier on oct 7 frm guntur to coimbatore still not delivered so we went and asked for return for few days they told it is in nearby loc nd nw they r telling package is missing. Dtdc is the worst # service ever. Why would package wil miss i had my original license, all original vehicle docs in it, who is responsible for this. Nw i'm thinking to register a police complaint on them

I sent one courier from allahabad to latur on 21 oct 17 through cargo plus by air and told me that the courier will delivered home ddress on 24 oct 17. My consinement no z39608985 which received on 27 oct 17 when my father gone to dtdc office latur. I was contacted how many time with dtdc latur who is not replied to my call. Your service is very very worst sevice.

My courier no is z44559989 has arrived the destination city since yesterday afternoon but not yet delivered till today and as tomorrow is sunday it will be delivered to me on monday i have booked it on 25th and it was told to me that it will be delivered by 2-3 days as it will go by air
I am very much disappointed by the service
The courier was very important as i needed that before monday but i have no other option like self pick up etc as i talked to customer care they were helpless too
I will have to suffer for your service inabilities

This is regarding the courier sent on 13 oct 2017 vide your docket no. Z39264649 dated 13/102017. The delivery of the said courier showing that it has been delivered to some other recipient to whom we don't know. We have sent email to you regarding this but there is no reply from your side. This is not of place to mention that we have been using your courier service through your branch for a long time. I hope you will do needful in this.
Thanks

Courier was shipped by dtdc on 16th october 2017 from jalgaon, maharashtra-425001. The guy promised that it will reach bangalore (Ec-560100) maximum by 21st october 2017. I tried contacting dtdc office both at jalgaon as well as bangalore (Bomasandra). No one responded. Wrote mail as well as tried contacting customer care no one respond. My tracking id is d36837247. Parcel was of 3kg containing food items with 600 rs cost.

Hi,

Regarding my shipment with dtdc awb: b40487090, it says delivered, but i never received the shipment.

I was not even contacted before on my phone for delivery.

This is the 2nd time it has happened. The same happened with dtdc awb: b40486709, it never reached me but says delivered.

Both the shipments has something confidential and very important package in them.

How can you be so careless with the customer. Please resolve the issue. The shipment has something important in it and i will have to take it to upper level escalation if its not reached me.

I am a busy doctor (Gynaecologist) & regular customer of dtdc and i sent 3 parcels of properly packed home made diwali snacks to my daughter at united kingdom. We packed all the 3 parcels in new strong plastic boxes with bubble wrap and thick cover enclosing it with printed address on it. To our shock after one week, my daughter has received only one parcel in an ordinary carton damaged tampered with spoilt and broken left overs of sent snacks, which has to be thrown off, as it is in very bad condition. 6 variety of snacks sent but very few in bad shape has reached her soggy and dry. I had paid rs 9000/- inr for the above consignment and i am totally disheartened and pained that my daughter could not have the snacks prepared with so much love at home. Not only my time and money gone waste but its so upsetting that all our efforts gone waste with carelessness of the concerned dtcd courier. The consignment no is n98151140. I need an explanation and compensation from the concerned reputed courier management and for the agony they have caused us.
I also intend to publish this in popular medias if this issue is not handled properly by the courier company.

Goods dispatched through dtdc lite on 09/10/2017 and reached upto bardhaman office on 12/10/2017. Then after no body is solving my query since 13/10/2017 when i am calling to my nearest dtdc office (Manteswar, purba bardhaman, pin-713422, phone no-[protected]/[protected]) and even not receiving phone call at bardhaman office-[protected]/[protected]. Till date i have not got my goods. Same also happened against consignment no-d36628507 and then currier boy from manteswar office did not serve my goods and made me bound to collect goods from his office. Inspite of paying scheduled money as currier charge i am not getting proper service. Hence, if i donot get service after paying service charge, i'll take legal step and go to consumer court