DTDC Courier & Cargo Complaints & Reviews

I sent one courier from allahabad to latur on 21 oct 17 through cargo plus by air and told me that the courier will delivered home ddress on 24 oct 17. My consinement no z39608985 which received on 27 oct 17 when my father gone to dtdc office latur. I was contacted how many time with dtdc latur who is not replied to my call. Your service is very very worst sevice.

My courier no is z44559989 has arrived the destination city since yesterday afternoon but not yet delivered till today and as tomorrow is sunday it will be delivered to me on monday i have booked it on 25th and it was told to me that it will be delivered by 2-3 days as it will go by air
I am very much disappointed by the service
The courier was very important as i needed that before monday but i have no other option like self pick up etc as i talked to customer care they were helpless too
I will have to suffer for your service inabilities

This is regarding the courier sent on 13 oct 2017 vide your docket no. Z39264649 dated 13/102017. The delivery of the said courier showing that it has been delivered to some other recipient to whom we don't know. We have sent email to you regarding this but there is no reply from your side. This is not of place to mention that we have been using your courier service through your branch for a long time. I hope you will do needful in this.
Thanks

Courier was shipped by dtdc on 16th october 2017 from jalgaon, maharashtra-425001. The guy promised that it will reach bangalore (Ec-560100) maximum by 21st october 2017. I tried contacting dtdc office both at jalgaon as well as bangalore (Bomasandra). No one responded. Wrote mail as well as tried contacting customer care no one respond. My tracking id is d36837247. Parcel was of 3kg containing food items with 600 rs cost.

Hi,

Regarding my shipment with dtdc awb: b40487090, it says delivered, but i never received the shipment.

I was not even contacted before on my phone for delivery.

This is the 2nd time it has happened. The same happened with dtdc awb: b40486709, it never reached me but says delivered.

Both the shipments has something confidential and very important package in them.

How can you be so careless with the customer. Please resolve the issue. The shipment has something important in it and i will have to take it to upper level escalation if its not reached me.

I am a busy doctor (Gynaecologist) & regular customer of dtdc and i sent 3 parcels of properly packed home made diwali snacks to my daughter at united kingdom. We packed all the 3 parcels in new strong plastic boxes with bubble wrap and thick cover enclosing it with printed address on it. To our shock after one week, my daughter has received only one parcel in an ordinary carton damaged tampered with spoilt and broken left overs of sent snacks, which has to be thrown off, as it is in very bad condition. 6 variety of snacks sent but very few in bad shape has reached her soggy and dry. I had paid rs 9000/- inr for the above consignment and i am totally disheartened and pained that my daughter could not have the snacks prepared with so much love at home. Not only my time and money gone waste but its so upsetting that all our efforts gone waste with carelessness of the concerned dtcd courier. The consignment no is n98151140. I need an explanation and compensation from the concerned reputed courier management and for the agony they have caused us.
I also intend to publish this in popular medias if this issue is not handled properly by the courier company.

Goods dispatched through dtdc lite on 09/10/2017 and reached upto bardhaman office on 12/10/2017. Then after no body is solving my query since 13/10/2017 when i am calling to my nearest dtdc office (Manteswar, purba bardhaman, pin-713422, phone no-[protected]/[protected]) and even not receiving phone call at bardhaman office-[protected]/[protected]. Till date i have not got my goods. Same also happened against consignment no-d36628507 and then currier boy from manteswar office did not serve my goods and made me bound to collect goods from his office. Inspite of paying scheduled money as currier charge i am not getting proper service. Hence, if i donot get service after paying service charge, i'll take legal step and go to consumer court

Ref : docket no. B49813784.

Courier having official emergency letters packed in a3 packet sent through dtdc courier on 25.10.2017 to "chief project manager, rail vikas nigam limited, 15, vectra house, 1st floor, 1st main 6th cross, gandhinagar, bangalore-560 009, which was supposed to reach today has not so far received by the addressee. This is a serious issue as the letters are of very important nature, which need action today itself.

Hence you are kindly requested to find out the courier and deliver to the addressee today itself.

Dear sir
I thought that i should send sweets through the famous courier service i. E. Dtdc on oct 16. This was the first diwali for my daughter with their in-laws in raipur and see what your service has done. Please permit me to go to consumer court as i have been talking to the agent mr. Nisar mohammad thru phone from oct 22. The tracking also is showing that the packet is in raipur from oct 22. But it is yet to be delivered. Sent address, phone numbers etc but it has no effect. Please let me know what to do. The packet has more than rs 5000/= sweets.
I hope you have no problems if i complain to consumer court for such a pathetic service where i was promised the pack to be delivered on oct 19, 2017. I can be reached at:[protected].
The packet where the delivery has to be sent is
Mr s. C tripathi
D5, sector1, avanti vihar, behind hanuman mandir, raipur-492006. The phone number is-[protected]
Hope you will act soon.
Regards
Premendra ([protected])

Shipment summaryprint
Tracking no. D36524541 last status out for delivery
Notify me
Reference no.
Booking date 16th oct'17
Last status date 26th oct'17
Shipment details
Origin lucknow destination raipur destination pincode 492001
No. Of pieces 1 service type lite
Package contents box
Shipment tracking history

Booked & dispatch in transit at destination out for delivery delivered

Date activity location
Thu, 26th oct'17|13:47 hrs out for delivery raipur
Mon, 23rd oct'17|12:06 hrs rto received at hub raipur
Sun, 22nd oct'17|18:09 hrs rto received at hub raipur
Sun, 22nd oct'17|18:09 hrs rto received at hub raipur
Wed, 18th oct'17|00:37 hrs rto processed & forwarded from hub delhi hub
Tue, 17th oct'17|21:44 hrs rto processed & forwarded to hub delhi hub
Tue, 17th oct'17|17:12 hrs rto received at hub delhi hub
Mon, 16th oct'17|23:15 hrs rto processed & forwarded to facility mahanagar, lucknow
Mon, 16th oct'17|21:01 hrs rto processed & forwarded from facility mahanagar, lucknow
Mon, 16th oct'17|20:22 hrs booked at facility mahanagar, lucknow

—

Premendra d. Dwivedi
Principal scientist
Food toxicology division
Csir - indian institute of toxicology reserch (Csir-iitr)
P. O. Box 80
Lucknow-226001
U. P.
India
Ph. No[protected], 2614118, 2613786, 2227586 extn:641

Dear sir
As above subject we send a courier from raipur to chittorgardh (Raj)
R no m58965233 dt 11.10.17. But this load not received by us. We are contact
Your udaipur office no [protected] and chittorgardh offoce no [protected]
And udaipur office told us that your load send to chittorgardh office and then we contact your chittordh office and they told us we are not received your load.
So please check and delivered our load as soon as possible.

Dear sir,
We already courier to mumbai (P[protected] tracking code.
Because of their of shifted that consignee not get courier.

Courier wants to come back but yet not come and not handover to us by dtdc courier.

Please confirm the status this tracking code : p43083470

Confirm the date when will get back.

And send back to below address.

Ams-chasys automotive india pvt ltd
Gat no.1464, midc, ranjangaon,
Tal. Shirur, dist. Pune - 412209
Maharashtra
Mob - +91 [protected]

Respected sir/mam,
I did my courier for "university of massachusetts dartmouth"on
7 th october and here is my trcking i'd :n98224718, which shows it's already delivered. But my currier is still not reached at below address as i inquired in university, please let me know currently where is my courier?

Below is university address

Graduate studies office
University of massachusetts dartmouth
285 old westport road
North dartmouth, ma[protected] usa
(Phone[protected]
(Fax[protected]

I have send a document parcel to united kingdom on 09.10.2017 on urgent as the documents were too important by paying rs.3000/- after 5days also, the documents are not delivered and reason for non delivery was no service at the destination address. After many followups, the parcel was not called back in india.

Later after 8-10 days, the parcel was planned to arrange delivery of the said document from uk to uk destination but the said was not made.

Later after infinite and continuous calls to the concerned official, ie; after 15days, dtdc was thinking... Thinking on calling back the document to india.

See the height of patience i had, the document was delivered on 09.10.2017 and till date ie.;25.10.2017, there is no progress and i can only hear give 1 or 2 days only.

I request the official to take a strict action against the company and its officials and get my document and money back to me at the earliest.
Mob no:[protected]

Parcel booked from gurgaon to noida on 12 oct 2017. Til 23 rd it was with dtdc. On repeated complaints the tracking suddenly showed out for delivery and successfully delivered. I have not recieved the packet they are frauds doing unscrupulous stuff with customers which is very very unproffesional in nature. I do not advise dtdc to anyone moreover i will also try to avoid this service.

Package not delivered even after 8 days.
Package is in gurgaon hub from last saturday and after that no status update is there till today 25th.
I triend calling various helpline numbers but i am not able to connect to any helpline numbers.

The ae block kolkata office ph numbers are switched off and other helpline numbers are always busy.

Please take this forward and solve my issue.
Tracking number: k04435827

We had sent important document on 19th october which supposed to be delivered to vyalikaval bangalore and the document was sent from koramangala bangalore through dtdc. Dtdc took 5 days to deliver it to the company in vyalikaval that is with a limit in bangalore city not even out station.
I agree friday was holiday due to deepavali festival, sunday was holiday but saturday was working still they haven't delivered. When i asked our dtdc courier vendor he said he has dispatched that on thursday (19th october) itself when he took from us but i spoke to vyalikaval branch they were bluffing saying today (Means monday 23rd, oct) it will be delivered but it wasn't it was a serious lapse, they kept a courier for 5 days with them when it is really emergency and it was a company audit document which was supposed to reach within a day. And this is a worst service happened with us many times. You guys have to serious take action on this.

Courrier booked on 18th oct for gurgaon. On 24th the status was at gurgaon hub... On 25th till 1.30 pm not delivered. Meanwhile complained at customer care number verbally as well as through mail on 24th but still no response. Today i was told to contact gurgaon manager amresh on [protected] but the phone does not respond at all. It rang but he did not pick up. I have sent 2 sms messages also but still no trace. It is pathetic...

I have given an item with consignment number z44641116 on dtdc courier & cargo from aligarh sub office with pin code 202002 on 11th october 2017. The officials said that it wil reach my delivery address with pin code 670102 with 5-6 days...
But till today[protected] the item is not delivered. The item was sent for an urgent matter. But it didn't get useful because the date was over.
So i am requesting to get deliver my item and take quick action against this and give compensation against for my item for the mistake made by dtdc courier&cargo.

Last tuesday my sister send a courier through dtdc at chennai. While trcking the courier parcel it is arrived on 23 rd october. I phone to nuzvid courier office on 25 th october then only they intimited. I am highly dissoppint with this sevice. After arriving u could make a cal or sms it is better to know about my parcel. With out intimation how can i approaching the office. And one more thing i am staying in collage. They said that there is no service to my college and u can collect your parcel
After phone to the office

On 13th october 2017, my consignment (# k[protected] was booked at dtdc express ltd, 6 anukul chandra sarani, near allahabad bank garia kolkata. To gurgaon, haryana
In your website it is showing that consignment successfully delivered with receiver name self from gurgaon sector 46 office. But till now it is not yet delivered to me. I am not getting any response from dtdc staff for the consignment status from gurgaon haryana office.
There was no follow-up or call back arranged in-spite of leaving my details behind.
Pathetic service….. I am deeply disappointed with your services
Kindly arrange to delivered the same as soon as possible,