DTDC Courier & Cargo Complaints & Reviews

Ref : docket no. B49813784.

Courier having official emergency letters packed in a3 packet sent through dtdc courier on 25.10.2017 to "chief project manager, rail vikas nigam limited, 15, vectra house, 1st floor, 1st main 6th cross, gandhinagar, bangalore-560 009, which was supposed to reach today has not so far received by the addressee. This is a serious issue as the letters are of very important nature, which need action today itself.

Hence you are kindly requested to find out the courier and deliver to the addressee today itself.

Dear sir
I thought that i should send sweets through the famous courier service i. E. Dtdc on oct 16. This was the first diwali for my daughter with their in-laws in raipur and see what your service has done. Please permit me to go to consumer court as i have been talking to the agent mr. Nisar mohammad thru phone from oct 22. The tracking also is showing that the packet is in raipur from oct 22. But it is yet to be delivered. Sent address, phone numbers etc but it has no effect. Please let me know what to do. The packet has more than rs 5000/= sweets.
I hope you have no problems if i complain to consumer court for such a pathetic service where i was promised the pack to be delivered on oct 19, 2017. I can be reached at:[protected].
The packet where the delivery has to be sent is
Mr s. C tripathi
D5, sector1, avanti vihar, behind hanuman mandir, raipur-492006. The phone number is-[protected]
Hope you will act soon.
Regards
Premendra ([protected])

Shipment summaryprint
Tracking no. D36524541 last status out for delivery
Notify me
Reference no.
Booking date 16th oct'17
Last status date 26th oct'17
Shipment details
Origin lucknow destination raipur destination pincode 492001
No. Of pieces 1 service type lite
Package contents box
Shipment tracking history

Booked & dispatch in transit at destination out for delivery delivered

Date activity location
Thu, 26th oct'17|13:47 hrs out for delivery raipur
Mon, 23rd oct'17|12:06 hrs rto received at hub raipur
Sun, 22nd oct'17|18:09 hrs rto received at hub raipur
Sun, 22nd oct'17|18:09 hrs rto received at hub raipur
Wed, 18th oct'17|00:37 hrs rto processed & forwarded from hub delhi hub
Tue, 17th oct'17|21:44 hrs rto processed & forwarded to hub delhi hub
Tue, 17th oct'17|17:12 hrs rto received at hub delhi hub
Mon, 16th oct'17|23:15 hrs rto processed & forwarded to facility mahanagar, lucknow
Mon, 16th oct'17|21:01 hrs rto processed & forwarded from facility mahanagar, lucknow
Mon, 16th oct'17|20:22 hrs booked at facility mahanagar, lucknow

—

Premendra d. Dwivedi
Principal scientist
Food toxicology division
Csir - indian institute of toxicology reserch (Csir-iitr)
P. O. Box 80
Lucknow-226001
U. P.
India
Ph. No[protected], 2614118, 2613786, 2227586 extn:641

Dear sir
As above subject we send a courier from raipur to chittorgardh (Raj)
R no m58965233 dt 11.10.17. But this load not received by us. We are contact
Your udaipur office no [protected] and chittorgardh offoce no [protected]
And udaipur office told us that your load send to chittorgardh office and then we contact your chittordh office and they told us we are not received your load.
So please check and delivered our load as soon as possible.

Dear sir,
We already courier to mumbai (P[protected] tracking code.
Because of their of shifted that consignee not get courier.

Courier wants to come back but yet not come and not handover to us by dtdc courier.

Please confirm the status this tracking code : p43083470

Confirm the date when will get back.

And send back to below address.

Ams-chasys automotive india pvt ltd
Gat no.1464, midc, ranjangaon,
Tal. Shirur, dist. Pune - 412209
Maharashtra
Mob - +91 [protected]

Respected sir/mam,
I did my courier for "university of massachusetts dartmouth"on
7 th october and here is my trcking i'd :n98224718, which shows it's already delivered. But my currier is still not reached at below address as i inquired in university, please let me know currently where is my courier?

Below is university address

Graduate studies office
University of massachusetts dartmouth
285 old westport road
North dartmouth, ma[protected] usa
(Phone[protected]
(Fax[protected]

I have send a document parcel to united kingdom on 09.10.2017 on urgent as the documents were too important by paying rs.3000/- after 5days also, the documents are not delivered and reason for non delivery was no service at the destination address. After many followups, the parcel was not called back in india.

Later after 8-10 days, the parcel was planned to arrange delivery of the said document from uk to uk destination but the said was not made.

Later after infinite and continuous calls to the concerned official, ie; after 15days, dtdc was thinking... Thinking on calling back the document to india.

See the height of patience i had, the document was delivered on 09.10.2017 and till date ie.;25.10.2017, there is no progress and i can only hear give 1 or 2 days only.

I request the official to take a strict action against the company and its officials and get my document and money back to me at the earliest.
Mob no:[protected]

Parcel booked from gurgaon to noida on 12 oct 2017. Til 23 rd it was with dtdc. On repeated complaints the tracking suddenly showed out for delivery and successfully delivered. I have not recieved the packet they are frauds doing unscrupulous stuff with customers which is very very unproffesional in nature. I do not advise dtdc to anyone moreover i will also try to avoid this service.

Package not delivered even after 8 days.
Package is in gurgaon hub from last saturday and after that no status update is there till today 25th.
I triend calling various helpline numbers but i am not able to connect to any helpline numbers.

The ae block kolkata office ph numbers are switched off and other helpline numbers are always busy.

Please take this forward and solve my issue.
Tracking number: k04435827

We had sent important document on 19th october which supposed to be delivered to vyalikaval bangalore and the document was sent from koramangala bangalore through dtdc. Dtdc took 5 days to deliver it to the company in vyalikaval that is with a limit in bangalore city not even out station.
I agree friday was holiday due to deepavali festival, sunday was holiday but saturday was working still they haven't delivered. When i asked our dtdc courier vendor he said he has dispatched that on thursday (19th october) itself when he took from us but i spoke to vyalikaval branch they were bluffing saying today (Means monday 23rd, oct) it will be delivered but it wasn't it was a serious lapse, they kept a courier for 5 days with them when it is really emergency and it was a company audit document which was supposed to reach within a day. And this is a worst service happened with us many times. You guys have to serious take action on this.

Courrier booked on 18th oct for gurgaon. On 24th the status was at gurgaon hub... On 25th till 1.30 pm not delivered. Meanwhile complained at customer care number verbally as well as through mail on 24th but still no response. Today i was told to contact gurgaon manager amresh on [protected] but the phone does not respond at all. It rang but he did not pick up. I have sent 2 sms messages also but still no trace. It is pathetic...

I have given an item with consignment number z44641116 on dtdc courier & cargo from aligarh sub office with pin code 202002 on 11th october 2017. The officials said that it wil reach my delivery address with pin code 670102 with 5-6 days...
But till today[protected] the item is not delivered. The item was sent for an urgent matter. But it didn't get useful because the date was over.
So i am requesting to get deliver my item and take quick action against this and give compensation against for my item for the mistake made by dtdc courier&cargo.

Last tuesday my sister send a courier through dtdc at chennai. While trcking the courier parcel it is arrived on 23 rd october. I phone to nuzvid courier office on 25 th october then only they intimited. I am highly dissoppint with this sevice. After arriving u could make a cal or sms it is better to know about my parcel. With out intimation how can i approaching the office. And one more thing i am staying in collage. They said that there is no service to my college and u can collect your parcel
After phone to the office

On 13th october 2017, my consignment (# k[protected] was booked at dtdc express ltd, 6 anukul chandra sarani, near allahabad bank garia kolkata. To gurgaon, haryana
In your website it is showing that consignment successfully delivered with receiver name self from gurgaon sector 46 office. But till now it is not yet delivered to me. I am not getting any response from dtdc staff for the consignment status from gurgaon haryana office.
There was no follow-up or call back arranged in-spite of leaving my details behind.
Pathetic service….. I am deeply disappointed with your services
Kindly arrange to delivered the same as soon as possible,

I booked a consignment containing a gift metal lamp small and non perishable sweets at kalyan facility. Shipment no m55960599 on 18 oct 2017 for destination guwahati iit. It reached on 24 oct in tamperwd condition and over it the metal lamp was lost. U need to underatand the swntimenta attached to the parcels. This is a routine with dtdc as i can see the number of complaints pouring in. This happened even previously with me. Reply nd refund foe your irresponsible behaviour.

I had used dtdc courier service for sending my tv to my home. They had charged me extra for its proper packing but they had done nothing extra except that is provided with new tv. Also from seeing the condition of consignment, it can be clearly seen that any pointed object has hit the tv screen and damaged it. It is clearly due to there mishandling the product.

I booked an express next day delivery of my home keys from delhi to rishikesh with consignment number v41301068
The man picked up my package at 11.30 on 23 oct 2017 am promising next day delivery.
I found put that in spite of issuing me a receipt and booking of the package on 23rd, he dispatched it on 24th - the day it was supposed to be delivered.
My family had no place to stay for a whole day.
Dtdc should take...

I sent a letter to delhi on 13.09.17 vide cosignment no. K03534958, but while tracking, status shows that letter has not been delivered to delhi and that letter has been returned to salt lake, kolkata on 22.09.17, but till date (14.10.17), it has not been returned to our address-dd-24, ieswm, sector-i, salt lake, kolkata-700064. For this, i have sent complain three to four times, but no response from dtdc i got. This is so bad service by dtdc.

Dear sir,

Our material were booked through air on 16-oct-17 and supposed to be delivered by 18-oct-17 in guwahati but unfortunately it has still not been delivered causing a huge loss. Please do the needful to ensure the delivery by today.

We are continuously trying to contact to dtdc but nobody is giving me proper response.

Today is 24-oct-2017. We are loosing the client due to your service.

We are unable to get any update online, offline or any other means after rigorous follow up since 18-oct-17.

We are very disappointed with the service of dtdc.

A consignment has been sent from dtdc courier services from jaipur to mathura with consignment number z35108410. The consignment has not yet been delivered but online portal of dtdc shows that it has been delivered successfully on october 16, 2017 (Pfa snapshot from website of dtdc courier services). Dtdc, please provide the information to whom the consignment has been delivered and contact details of the reciver. And if the consignment has not yet been delivered then why the false information has been provided on website?

For your information, consignment was booked on jaipur office for mathura. Address of addressee can be shared on request.

My contact details are : mr dinesh kumar varshney (Dinesh. [protected]@gmail.com, [protected] / [protected]).

We are very regretful to inform you that the dtdc courier service is not standing with it's word of providing services within 72 hours. We stay in noida sector 15-a and very hopefully our parents from assam send a gift item for their son-in-laws birthday for 21st october. They delivered the item on 18th october bearing airway bill no. V40796826 but unfortunately we received it today on 23rd october.
It was suppose to be a beautiful surprise but it didn't happen because of some negligence on your part. Please do consider the situation seriously so as to regain the trust with your service.

Thank you and regards