DTDC Courier & Cargo Complaints & Reviews

A shipment sent on the 3rd of october 2017 has still not been delivered. Shipment no is b43628119. The tracking shows it was out for delivery and status shows not delivered.
I have sent a mail to the customer care and received no response yet. None of their customer care numbers work. I have tried all th enumbers even the regional office landline numbers.

We have booked a packet by dtdc courier (Awb #h[protected] on[protected] but it has not been delivered yet at the destination and the company's website is showing the status of the same as "rto"

The complaint regarding same has been registered with customer care of dtdc on[protected] with complaint but not received any communication or resolution yet. Still they are saying we give a latter nontrasable case.in this packet customer value cheque is there. So customer file a case to loss of goodwill.

Packet was booked by icici bank limited, tiruvuru - 521235

Destination is icici bank ltd, suryapet 508213
Regards
Y. Venkateswarlu
Dbm
Icici bank ltd
[protected]

Dear sir/mam

We have booked a packet by dtdc courier (Awb # z[protected] on[protected] but it has not been delivered yet at the destination and the company's website is showing the status of the same as "in transit".

The complaint regarding same has been registered with customer care of dtdc on[protected] with complaint number[protected] but not received any communication or resolution yet.

Packet was booked by idbi bank limited, sitabpur, devi road, kotdwar - 246149

Destination is idbi bank ltd, andheri (E), mumbai - 400093.

Please look into the matter.

Regards,
Karan jain
Idbi bank ltd
Sitabpur, devi road
Kotdwar - 246149
# [protected]
Jain. [protected]@idbi.co.in

I dont know why dtdc is doing like this... My courier (Awb no: f[protected] was booked and transported for october 6 and still it didnt reach my place i. E quilon.. I dont know why its taking this much time.. When i tracked.. There are no updates... Now i am planning to file a case against dtdc.. I am waiting for that package for over a week.. If you are planning to deliver it.. Pls do asap..

Hi,
This is chitranjan, i booked one parcle on 23rd se to muzaffarpur bihar from bangalore bearing tracking no-b47259178. The item is not yet delivered from last 15 days. I paid 130 rs for the same. When i called all ur official to get info on this, no body is responding and just cutting my call after hearing my voice. I just wanted to know why dtdc is doing such pathetic and irrational work. I just wanted to know who will give compensation on this as you always claims that 3 days delivery. The item was so urgent to be delivered but it's not happen. Take this request on priority and resolve as soon as possible. Thank you!

On[protected] i have sent a consignment (Docket no. D[protected] to my relative in nagpur maharashtra through dtdc express limited courier branch sangli (Pf340) by paying rs.400 for air cargo delivery.

Due to negligence and careless of dtdc the consignment misrouted to kolkata. Consignment is still in kolkata till[protected].24 pm.

This is worst kind of service of dtdc. Pl register my compliant against dtdc expreess limited for refunding of booking amount of rs.400/-

Regards

I (Subham enterprise khordha) sent a document thru dtdc courier bbsr (Odisha) vide consignment no-k02734447 to rumpa das c/o - pradip kumar das, plot-38/1a/1a. Maniktala, main road. P. O - kankuragachi, kolkata-54 hasn't delivered till now showing mis route. Why it is delay and not delivered? Kindly deliver on given proper address and contact mobile number if any problem. Thanks

I sent courier thru dtdc from btm 2nd stage, bangalore to falcon mobikes, girinagar, banashankari. While sending on 4-oct-2017 wednesday the guy told next day it will be delivered and i paid 50 rs for that. But didn't delivered still and now it is showing "mis route".

What does it mean? Will this courier be delivered or not. This is highly emergency to sent the documents thru courier. But why such delay in your service?

Maine ebay.com par shopping kiya tha.
Unho ne 28/09/2017 ko dtdc se item ko dispatch kar diya tha.
05/10/2017 ko yeh item mere city ka dtdc office mein pahunch gaya hai but courier boy ne abhi tak mera item deliver nhi kiya hai.
Please help me.
Tracking no:- z37967010
My details -
Name subham kumar behera
Mob no [protected]
Address - at prafulla nagar, ward no-12, baripada

My urgent parcel was coming from rajpura to kaithal. Booked on 30 sept and it reached to kaithal on 3rd oct. But it is not delivered to me till 5th october when i called them then courier guy gopal told me he didn't receive it and he will check and call me. He didn't call and i called him 10-15 times he didn't revert back. I am very upset with the service of dtdc. Being a good company they should look into the matter

I was supposed to receive a courier in the month of august from sriram properties bangalore marathon. To the address no 19, 4th cross behind mangalore condiments, saraswathipuram, mahalakshmilayout post bangalore 560096. The sender has confirmed that they have sent through dtdc courier. I see the consinement no as b46212940 in th delivered state on 19th of august. But the courier hasn't reached me yet. Please do check and do the needful. My contact details is anirud - [protected]

One of the worse courier service i have ever experience. Firstly dtdc employees doesn't know their responsibilities and keep passing wrong info to the customer. Secondly. Customer service is more worse first thing they respond second if they get to know that you are the same person who called them before they won;t attend your call. Dtdc worse worse worse... Ridiculous... Why don't you shut down your company if you cant operate.

Consignment no - d36769498. Dear sir i have sent the my machine which is used to do procedures on patients through air courier on 15th september and paid them rs. 1000 for the same through nilesh bafna from aurangabad to bangalore and got assurance that it will be delivered within 2 days by air and the decision of not sending through road was taken as they have told that by road charges will be 300 rs and it will take 4-5 days. Instead of sending by air they sent it by road and that too to delhi and when i contacted 100 times they told they do not have any information about it. Then after pursuing a lot they have told that it has again gone by road to bangalore. It reached bangalore after 13 days. The response of nilesh bafna was pathetic during the whole process.
I am hurt as there is no accountability to the whole event and we do not know where to complaint regarding such incidences happening to common citizens of india.

Hi...

I had given consignment no. D36152485 to dtdc dwarka new delhi on 22nd september 2017 to send to gangtok-sikkim. I paid 3760/- (Courier charge - by air) &
I was told that the courier will reach to gangtok address with in 4-5 days. I just checked the status online and found that the consignment is still not reached. It is more than 12 days now and no updates on my courier.
Today on 4th october i spoke to a dtdc executive in dwarka on telno.[protected] and they didnt gave me any status on my consignment.

Its already more than 12 days & why should i paid 3760/- from my pocket to send it by air? Where is my consignment?

Regards,
Sandeep.

I have booked a courier on 19/09/17 from noida to tonk. But still it is not delivered to me. I checked the status on website but it is not updated since 20/09/17. Please arrange for delivery of the same. There are very important papers in the envelope. (Z[protected]. I have spoken to jaipur dtdc office several times but they are not responding likely.

Dear sir,

I had given consignment no. D36771938 to nanded phata branch on 26th september 2017 to send to patna.
I was told that the courier will reach to patna address till thursday 28th september 2017.
I just checked the status online and found that the consignment is still not reached. It is more than 7 days now and no updates on my courier.
Yesterday on 3rd october i spoke to a dtdc lady executive in pune on mobile no.[protected]. And she told me that the consignment is delivered on 3rd oct 2017, received by the receiver. Today i checked and found that consignment is still not delivered.

So, everyone in dtdc is making false commitment and fooling customers.

I am not at all happy with this kind of service of wrong commitments and slowest service.
This has spoiled my own commitment with the receiver as well as this has resulted in mental stress for me.

On 15 september suzuki india send me a gift (For buying a bike) they send gift in dtdc courier but dtdc courier service not delivered my product i call them many time but they are not say anything about my price and then i tracked the product using their app it's showing the product is in dtdc bangalore appex (Consignment number - b[protected]
Prize - ucb men's watch (Rs 4999/-)

My booked consignment dated 26/08/17 returned form ahmedabad to kolkata on 31/08/17 as under "no service". I contacted customer care and they informed that i would get my item back within two working days from my delivery dtdc branch - goria (Mb no.[protected]). I am following the customer care and the goria branch for last one month but no result. They are just harassing.

Hai this is surya.
On[protected] my friend sent a parcel through dtdc courier from hyderabad to chittoor.
They said the delivery date to[protected] now date is[protected] still they not delivered my parcel.
If i'm contact to chittoor dtdc courier staff they talking very stupidly not giving correct answers.
I think they robbed my parcel stupid # staff.
Please help to get my parcel.

Consignment number-; h03588955
Name -; muragesh
Contact number -; [protected]

I gave an important courier to the dtdc services to be dispatched on 20th september. It had some important documents. It was promised to be delivered in 4-5 days. After 3 days, there was no update in online tracking, which just showed that its destination is mumbai, though i sent it to bhopal. After 5 days, i tried to contact the customer care, at 2 different centres, i. E. Coimbatore and chennai. But nobody picked the called to address my grievances. After that, i wrote about my grievances on twitter. They told that after informing the relevant department, they will revert back. But for past 4 days, the online tracking says it is 'out for delivery. Today is the 10th day since i gave my important documents to be couriered. And i remain helpless here merely hoping my courier to receive soon. I posted from sastra university office at thanjavur to be sent to national judicial academy, bhopal.