DTDC Courier & Cargo Complaints & Reviews

Docket no. Z37396033 is booked gurgaon to bangalore up to 28 sep 17 not delivered and asking them. They told next dat, next day (Tomorrow) and finally yesterday told there the docket was misplaced not able to deliver.

They are charged for the courier charges and not delivered and returned. Very causally they answered it misplaced.
The dtdc will not to take care of documents only in currencies.

Pls. Do not use dtdc courier.

I have returning of item tech kemei km-580a trimmer - silver in 4 aug 2017 through indian postal services because the product was damaged and i also registered complaint to snapdeal services but the product didn't reach to snapdeal through you. And the money didn't refund to mee so kindly please refunded a money rs 1099 to me ya product refund. Product order no is - [protected]. My email is [protected]@gmail.com so kindly request to inform my email

I had booked a parcel through dtdc for delivery to hyderabad. The document packet was booked vide awb no. R27257619 on 21.9.17 from trivandrum. The packet is till date not yet delivered to the consignee in hyderabad.

How are such companies allowed to cheat prople like this? Had i sent the packet vide normal post office, the same would have reached the consignee in hyderbad by now.

No company should be allowed to dupe people like this by claiming to be a courier service company and charging people additional charges, compared to normal postal charges, and then utilise the same postal service for delivering the parcels.

Hi i have booked parcel document to pune in dtdc plus service in one day delivery but my party not received document... So pls as soon as possible deliverd document in sharp 10 am morning in 29 th sep. I[censored] not deliverd then i will take a legal action to your company because of its a very urgent document otherwise a my lot of mony loss then i will claim you... Pls its my request to you...

On 21st an importent document was booked from bangalore to belthagady location under the id #v40243179.
Which was showing out for delivery on 22nd september but it was not delivered to the given address. Instead of that it was marked as address not found.
If the address was not found no one has tried to do call attempt to the given address /number & same was returned back to origin on 25th sept.

The documents was supposed to be delivered to given address on 25th sept of and same was supposed to be submitted to the government officials on 26th sept,

Due to your branch persons irresponsibility this not done & serious issue.

When i called to the branch personnel ([protected]), not even got proper responses who said like, he cannot keep office works on head. They are not delivering to the said location, instead of that they are just doing tele call.

Here in this scenario, shipment was neither attempted properly nor tele call done to the customer.
Instead of that they have done fake attempt.

Now let me know who is responsible to the delayed submission of the documents to government officials???
Who will be paying the penalty???

Call me on my alternate number if required @ [protected]
And
Waiting the product by 30th september 2017 before 14:00hours.

Above consignment is supposed to be delivered on 22nd september 2017, but still it is not delivered.
Everytime when i call the customer care they are taking down my address & telling it will be delivered. But nothing moving in the right direction.
Then i opened a case with the home branch, they also committed to deliver it on 25th. But still not delivered.

Case no :[protected] opened on 25th against whitefield branch

I personally visited all these branches they are telling this courier is lost.

Dtdc involved : dtdc whitefield hub, mahadevpura & ayyapa nagar branch

Person dealed the case : deepika (Customer care tl) & amar swami dtdc manager.

Need immediate action against the firm.

It's sad to say but it's the most # courier service!! I didn't received my parcel and while checking online it's says it's received by me with the name of mine!! After inquiry no one knows where is the parcel!! The main office which is at asram road ahmedabad is the full with the plp with no brains and courtesy ;they won't pick your phone alot ang after picking up they revert u in most indecent ways!!!

My dad sent edible items on friday 22nd of sept from nagpur to mumbai which i should have got on saturday 23rd. The worker in nagpur told that the parcel can get delayed and can be received on monday 25th sept. It's 28th sept today and i have still not received my order. My dad keeps on calling them and they say it is stuck in vile parle. Being edible items in the parcel it was meant to have reached me maximum on monday 25th sept that too because there was a sudnay in between. The items which were there must have got air in it and would not be edible now. What is the use of delivering it from such a reputed company dtdc when they don't stay up to their words. Last time also the same thing happened but it wasn't this late so we managed but this time it's really annoying and irritating to see that how a company like this has such a bad management, we keep on calling them to track our parcel and still we don't get it. What is happening we don't know it's our waste of time as well as money. It is not our duty to keep a track of the delivery. We pay and we only call to track that is not how it goes dtdc. Really upset with the thing and the worst part is writing it before i have got the order because i don't know whether i will get it now or no.

I courier one packet on 22 friday and i selected dtdc + service for that i paid extra amount and dtdc deliver my product on[protected]. Dtdc saying select our dtdc + service we will deliver your product with in next 24 hours but they are not follow they procedure. Dtdc services are totally a waste they are charging extra money and they are not providing services. I don't know why they are charging. A sent email to there customer support email address and the email address is also invalid. I don't know how they are working. If anyone from dtdc see this msg please call me and start my refund process because your service is not satisfied me. V39610128

Sir,
I got a call from your representative on my mobile asking my address on 22/09/17. I asked him the reason.. He informed that he wanted to verify my address as the address written on the parcel is not matching with my actual address.. The only link was my mobile no. I asked him about the address of the sender. He told that it was from latest club. I informed that i did not order for any courier. But in my absence, he delivered the parcel on 24/09/17 afternoon. I want to return the article with immediate effect. Please help me do this. I will be out of station on and from 29/09/17 afternoon to 08/10/17. So please help me get it returned within 28/09/17.
With thanks,
Sandipan pattanayak
Sandipan1300. [protected]@gmail.com

As i have issues with dtdc bilekahalli services, on 13/12/2016 i had transferred my parcel through dtdc which is not been delivered yet till date (27/09/2017). Its been an year so far and its not been delivered yet, and when i went to the dtdc office to enquire and when i asked that what happend to my parcel, why is not delivered yet, they are arguing with me and saying that now we cant do anything we dont know where your parcel is, they denied helping me. As i had some important stuffs in that parcel. I went several times to the dtdc office but they denied helping me.
Dtdc bilekahalli ph no.26487626
Tracking no : b36449973

The courier containing my very important document is out for delivery from friday 22nd sept 2017 and today is 26th september 2017 still the document has not reached me. This type of service is not acceptable by such a reputed company.
I will never use there service and advise everyone not to use the same.
When called they say they will find and revert and keep hanging up my call whenever i call.

I have ordered one product from online store. They shipped it through the dotzot. Without contacting me they updated the status saying that i am out of station. I was available at my place. I have called the customer care and even local team. No information provided regarding the issue. They made call lot of time but ended up with no idea about the shipment. Awb number[protected]

My awb no m56417314 has wrongly been delivered to a lady by name farzana as per the drs copy the number given of the receiver on the drs copy is not reachable. The parcel was meant to be delivered flat g/b, hayes hall, hayes road, bangalore - 560 025.
I have been constantly chasing this with your call centre team and the franchise who delivered in richmond town area.
Regret to say it such an unprofessional service. No one values customer time and emotions in this regards.
The call centre does not have a profesional training given to customize the customers follow up calls and brief summary of the case is not been prepared to justify the customer requirement.
With all the pain that i have taken to re-solve this issue has been failed. So i intend to lodge a police complain.

I have booked a courier (Track no. Z[protected] on 21/09/2017, from dehradun to patiala. Now it is 26/9/17 almost six days i did not received that courier. That kind of irresponsibility i was not expecting from dtdc. Kindly help in in this regard, people are reaching to the courier companies just because of fast service and you are lacking in this regard.

Sir
Sorry to lodge a complaint against poor quality of services. Consignment which needs to be delivered at lumding 782447 within the stipulated date but after tracking it is viewed that the consignment was hold on guwahati hub for a long duration from 18th september to till date. I couldn't understand why such happened as it is presumed that it is usually delivered within the date. So plz do the needfull action immediately considering the loss of goodwill and monetary loss of myself. Consignment no. K03251554

I have ordered green isle liquid fertilizer-500 ml from amazon and the same was sent through courier: dtdc vide tracking no r27094599. The item was suppose to reach me since the 25.9.2017 but till i have not received it. Can the heads of the courier take up and discipline your agencies please otheriwse i may have no option but to claim for a refund from the courier itself

Sir, i regret to inform you that i have an order from ebay online shopping whose confirmation ebay order id:[protected]. They despatched my order through dtdc courier in my address which is "abhijit naha, pwd quarter complex, sabroom, south tripura, pin - 799145" and they said it was delivered to you approximately 18th sept to 20th september. But till now courier service will not provide my order. When i was checked my order through dtdc tracking i saw that it was arrived at guwahati hub since 19th september. And the dtdc courier awb number / consignment number is z35161507.in this regards, i will provide a photocopy of this tracking id and my ebay order. Which is responsible for making this type of bullsheet??? U should take a necessary action as soon as possible.

Thanks & regards
Abhijit naha (Customer)

I booked a courier on 22.09.2017 at chennai, to be delivered at alwar (Raj.) under plus scheme of the courier company. I was assured that courier would reach alwar on 25.09.2017. Today when i enquired, they told me that it would take another two days. This is one of the worst courier company, i have ever seen. Better prefer ordinary post than dtdc.

I am sending a parcel through dtdc courier lite vide doc. No. K03411542 dt. 19.09.2017 from kolkata to siliguri (Subarna dey, 24, gurusaday dutta road, north bharat nagar, near tufani sangha club, siliguri - 734006) but it is very unfortunate that till today 25.09.2017 the parcel is in transit as confirmed by dtdc kolkata office.in time of booking i was confirmed that it would take 2-3 days maximum to reach the destination. Another thing is that kolkata office give me phone number of siliguri office but i call the guy several time but no response/ call not received from their end. I am very much surprised that how can they do like this as dtdc is a well known courier service as we know. Till it is not concerned when the parcel delivered at its destination. Its a very big???. Kindly take action against it.

Manabendra dey
[protected]
Kolkata