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DTDC Courier & Cargo Complaints & Reviews

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Updated: May 27, 2026
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DTDC Courier & Cargo reviews & complaints page 373

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V
vani Rao
from Udaipur, Rajasthan
Sep 21, 2017
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Address: Anantapur, Andhra Pradesh

The courier was booked at vijayawada by speed post on 18/09/2017, the c no. V40456372, and you have charged rs 200. We are yet to receive the cover, we have paid extra because of the emergency involved, and we note that there is no proper service. This is important document to the bank and such delay shows poor image on your compact. We have contacted your people but there is no proper response
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    J
    Jagadish Kv
    from Bengaluru, Karnataka
    Sep 21, 2017
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560079

    An electronic item was nicely packaged for courier (Awb no. B[protected]. This item was delivered in delhi on tuesday, 19th sep 17.

    The delhi company sent me photographs of the item delivered to them.

    I was shocked to see photographs, showing the condition of the received item. The photographs of the items are given below for kind perusal.

    From the photographs, you will notice:
    One corner is badly damaged causing dents.
    The panel is seen pushed out, damaging the electrical interconnections.

    The item has been very badly handled. The delhi company will be carrying out the following additional tasks:
    A) replacement of the damaged box by a new one.
    B) re assembly of the electrical modules in the new box and carryout functional tests.

    Thus, solely due to your errors, i will have to pay the costs towards above-mentioned tasks, for no fault of mine.

    Yesterday, i went to the dtdc office and showed photographs to the person in office. I was connected to mr. Sudhakaran, the incharge. I spoke to mr. Sudhakran, over the phone. Surprisingly, he was blunt and made unconvincing statements. He asked me to send photographs through whatsapp to him and said he will come back to me.

    In spite of sending the photos, he has not bothered to come back to me, till now.

    Thus, i am the aggrieved and i request you to take immediate remedial action and oblige me.

    Regards,

    Jagadish kv
    Bangalore 560079
    Nov 12, 2020
    Complaint marked as Resolved 
    They paid compensation amount
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      T
      Tamil Aruvi Kathiravan
      from Chennai, Tamil Nadu
      Sep 21, 2017
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      Address: 621802

      Hi,
      My product been couriered on 11th september 2017, now it s 21th still not dispatched to my place while tracking, on 14th it has reached my place and the local agent is not delivering. Have given my address with agent name and number below.
      Dtdc tracking:c77472526
      That dtdc service person name s iyyapan mobile number: [protected]
      To address:
      Panneerselvam (Annapoorani hotel), indira nagar, jayankondam, ariyalur district, - 621802

      Thank you.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        N
        nitin2774
        from Jind, Haryana
        Sep 21, 2017
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        Address: Panchkula, Haryana, 133302
        Website: www.dtdc.in

        I am writing this complement for not attending the delivery by the delivery personnel and writing in the status "receiver refused delivery" via e-mail. My shipment awb/ consignment number is d36550545.
        But receiver has not refused the shipment (I confirmed with them) and now when i m tracking this shipment on dtdc website it is showing not delivered.
        I called various dtdc offices in gurgaon, each of them further gave another number to call and finally the last number[protected] and 62) i got, is always busy.
        They should try re-delivery.
        I am really hurt with the service of the dtdc. I here request you to do the needful in this matter.
        Booked from dtdc sec 11, panchkula, haryana
        Booking date 08th sep'17
        Last status date sat, 16th sep'17
        Delivery address:
        Snapdeal warehouse
        Gurgaon vulcanqc
        Vulcan express, khasra no. 26//13, 14, 15, 16/1, 17/1, 18/1, 27//11, revenue estate of
        Sadhrana village
        City sadrana / state haryana
        Pin 122505
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Sep 26, 2017
        Updated by nitin2774
        DTDC Panchula now says that my parcel is returning back to Panchkula. But I have not yet received, so many days have past..
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          K
          Kocherlakota Venkakata Balaji
          from Addanki, Andhra Pradesh
          Sep 20, 2017
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          Address: Krishna, Andhra Pradesh, 521456
          Website: DTDC

          My name is k. V. Balaji, aae, dr. Nttps,
          Ibrahimpatnam-521456, mobile no. [protected]

          To day i want book a anvelop to chennai from ibrahimpatnam, the booking office man says it costs ₹80 for cover, i stunned and asked him this much cost and he replies for that roghly i[censored] want book otherwise u go away, don't talk toumuch i felt very bad for his behavior with customers
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            P
            pamperhamperInd
            from Delhi, Delhi
            Sep 20, 2017
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            Feeling very frustrated while writing this mail.

            We have booked one shipment from amravati to noida docket number m55562283 same was to be booked by dtdc express service as confirmed by your dtdc amravati franchise owner (Mr. Bhalerao [protected]) and we have paid for express services also but cargo was booked in lite service without any prior information to us.

            Secondly, when it reached to noida those people sent this for delivery on 18th of sep-17 but same was dropped down but no information to us that the cargo was returned back after all these we called dtdc noida office[protected] but person attending the call started using bad words. Being professional we just cut down the call and didn’t said anything.

            Lastly, we still don’t have any information on the delivery status and feeling fooled by dtdc now only hope is from corporate office and customer care hope you guys will listen to our problem and provide the solution.

            Regards
            [protected]@gmail.com
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              A
              Amulyakumar
              from Bhimavaram, Andhra Pradesh
              Sep 20, 2017
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              Address: Pune, Maharashtra, 411057
              Website: www.dtdc.in

              Docket no. H75951285 sent on 16/09/2017 from rajahmundry to prajkata sathe, sai service ltd, near hdfc bank, hinjewadi phase - ii road, pune 411057.
              After 4 days of shipment (20/09/2017), dtdc tracking system still shows that it is in transit. I have contacted dtdc customer care and registered case no. Is 07823820 and still i could not get any update on the issue.
              From reputed courier services like dtdc, it is never expected this is very pathetic. Please trace the document and deliver it immediately.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              My consignment no is K03563551. It's been 11 days since my consignment has reached the hub in Raigarh from Kolkata and it's still not deleivered from Raigarh..it's stuck there only from 11 days . I called 4 days for its deleivery but they are giving on dates and are making excuese
              Please provide tracking details for Z32728129 as soon as possible. It is a urgent courier. Disappointed with dtdc worst service.
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                M
                Manoj Caisucar
                from Mumbai, Maharashtra
                Sep 19, 2017
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                Address: North Goa, Goa, 403521

                Dear sir,
                I would appreciate if dtdc behaves more matured in it services.

                The consigment has not yet reached the destination.
                It has medicines and i hope you do understand the significance of it.
                P42866619
                This medicines were very critical for my family. I hope you understand the seriousness of the issue
                The courier had arrived on sat 16th, but still it is not delieverd.

                What the hell is going on.
                Is there no courtersy to call up or send an sms about the status.
                Pathetic service.

                Mon, 18th sep'17|10:35 hrs out for delivery panjim
                Sat, 16th sep'17|13:18 hrs not delivered panjim
                Sat, 16th sep'17|10:22 hrs out for delivery panjim
                Sat, 16th sep'17|08:59 hrs received at facility panjim
                Sat, 16th sep'17|08:42 hrs received at facility panjim
                Sat, 16th sep'17|08:42 hrs received at facility panjim
                Sat, 16th sep'17|08:42 hrs received at facility panjim

                Eventaully today i had to go personally and get the delivery
                Or else it would have gone back to pune.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  C
                  CD Gautam
                  from Agra, Uttar Pradesh
                  Sep 19, 2017
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                  Address: Ghaziabad, Uttar Pradesh, 201014

                  For kind attention of highest authority in dtdc organisation
                  Dear sir/madam,

                  I am forced to write this mail with utter frustration & disappointment at the way your organisation has handled my consignment under discussion in trailing mails. Apart from what has been stated in mails so far, i have some specific questions to be answered regarding the efficiency of your customer care team & andheri branch.

                  On 5th september the recipient mrs sumitra yadav contacted your customer care & spoke to a lady there who categorically stated that the consignment in question was at andheri branch & could not be delivered because of incomplete address of the recipient.
                  Mrs yadav dictated the complete address to the executive & was told that the consignment shall positively be delivered by that evening.

                  However when nothing was heard till next day, she contacted the customer care again & was told that she will get it by that evening.. Till date the same has not been delivered.

                  My question to you sir/madam is:-
                  After your customer care confirmed that the consignment was lying at andheri branch since 30th of august because the recipient's address was incomplete, where has it gone after the address was communicated?

                  Kindly get the the whole episode thoroughly investigated & trace the item.
                  I shall be awaiting an early reply.

                  With regards,
                  Col (Dr) c d gautam (Retd)
                  Director academics
                  Academy of hospital administration
                  Aha house, c-56/43 sector 62, noida (Up)
                  Tel.[protected]
                  Mob +91 [protected]

                  From:
                  Sent: mon, 11 sep 2017 09:40:05
                  To: noida branch, vijayta rao (Manager css - mumbai),
                  Cc: anand patil (Bm bhiwandi), ops andheri, bm andheri, team lead general mumbai, bm bhiwadi, reema oberoi (Sr. Asst. Mgr-north zone), prashant mayekar (Mgr-ops mumbai), manoj mehta (Mgr ops-jhandewalan), 'mandeep singh (Head dp – operation pan india)',, pawan valecha (Rom delhi),, vaishaliinboundcrm mum, abhishek chakraborty, arpita c mittra, hub manager noida
                  Subject: re: z34159084

                  Dear

                  Gautam sir
                  Pls suggest on this matter
                  Shipment is not traceable till date

                  Rgds
                  Uday

                  From: noida branch [mailto:branchdel. [protected]@dtdc.com]
                  Sent: 09 september 2017 14:04
                  To: vijayta rao (Manager css - mumbai)
                  Cc: anand patil (Bm bhiwandi); ops andheri; bm andheri; team lead general mumbai; bm bhiwadi; reema oberoi (Sr. Asst. Mgr-north zone); prashant mayekar (Mgr-ops mumbai); manoj mehta (Mgr ops-jhandewalan); mandeep singh (Head dp – operation pan india); [protected]@dtdc.com; pawan valecha (Rom delhi); [protected]@dtdc.com; vaishaliinboundcrm mum; abhishek chakraborty; arpita c mittra; noidasec62. [protected]@fr. Dtdc.com; hub manager noida
                  Subject: re: z34159084

                  Dear uday,

                  As discussed, please suggest...

                  Thanks & regards
                  Konika pandey
                  Noida-201301
                  Phone no:[protected], extn: 206


                  On sat, sep 9, 2017 at 1:25 am, vijayta rao (Manager css - mumbai) wrote:
                  Dear sir,

                  Shipment is non traceable from andheri branch.

                  Please bear with us team is working on the same.

                  Cc.. Mr anand.. As discussed please support


                  Thanks & regards
                  Vijayta rao
                  Manager mumbai css
                  Email : [protected]@dtdc.com web : www.dtdc.com
                  Phone :[protected] customer service :[protected]
                  Virvani industrial estate. Opp western express highway.
                  Goregaon east mumbai-400063.

                  On sat, sep 9, 2017 at 1:38 pm, noida branch wrote:
                  Dear vijayata mam,


                  Still not resolve the case. Customer is very irritated. Requesting you please arrange the delivery today positively..

                  Aside andheri team,

                  Kindly confirm the status... Speck with your ops team to manual check accordingly.


                  Thanks & regards
                  Konika pandey
                  Noida-201301
                  Phone no:[protected], extn: 206


                  On sat, sep 9, 2017 at 12:38 am, wrote:
                  Dear
                  All pls revert with trailing mail with reference where is the parcel


                  Rgds
                  Uday

                  From: noidasec62. [protected]@fr. Dtdc.com [mailto:noidasec62. [protected]@fr. Dtdc.com]
                  Sent: 08 september 2017 12:18
                  To: 'ops andheri'; 'reema oberoi (Sr. Asst. Mgr-north zone)'; 'prashant mayekar (Mgr-ops mumbai)'
                  Cc: 'vijayta rao // css manager mumbai'; 'team lead general mumbai'; 'bm andheri'; 'manoj mehta (Mgr ops-jhandewalan)'; 'ops mumbai'; 'css. Mumbai'; 'mandeep singh (Head dp – operation pan india)'; [protected]@dtdc.com; 'pawan valecha (Rom delhi)'; 'sudhir kumar'; 'abm noida phase3'; '[protected]@dtdc.com'; 'vaishaliinboundcrm mum'; 'noida'; [protected]@dtdc.com; [protected]@dtdc.com; [protected]@rediffmail.com; branchdel. [protected]@dtdc.com; naraina (Seema. [protected]@dtdc.com)
                  Subject: re: z34159084

                  Dear

                  All
                  Still waiting for your response


                  Rgds
                  Uday

                  From: noidasec62. [protected]@fr. Dtdc.com [mailto:noidasec62. [protected]@fr. Dtdc.com]
                  Sent: 07 september 2017 15:45
                  To: 'ops andheri'; 'reema oberoi (Sr. Asst. Mgr-north zone)'; 'prashant mayekar (Mgr-ops mumbai)'
                  Cc: 'vijayta rao // css manager mumbai'; 'team lead general mumbai'; 'bm andheri'; 'manoj mehta (Mgr ops-jhandewalan)'; 'ops mumbai'; 'css. Mumbai'; 'mandeep singh (Head dp – operation pan india)'; [protected]@dtdc.com; 'pawan valecha (Rom delhi)'; 'sudhir kumar'; 'abm noida phase3'; '[protected]@dtdc.com'; 'vaishaliinboundcrm mum'; 'noida'; [protected]@dtdc.com; [protected]@dtdc.com; [protected]@rediffmail.com; branchdel. [protected]@dtdc.com; naraina (Seema. [protected]@dtdc.com)
                  Subject: re: z34159084

                  Dear
                  All respected
                  Sir/madam
                  I inform to every one i am sending this parcel noida to mumbai 28/08/2017
                  After 10days this shipment is not deliver till date but why?
                  Customer is very hyper about this
                  Pls suggest me


                  Rgds
                  Uday

                  From: ops andheri [mailto:ops. [protected]@dtdc.com]
                  Sent: 07 september 2017 11:28
                  To: reema oberoi (Sr. Asst. Mgr-north zone); prashant mayekar (Mgr-ops mumbai)
                  Cc: noidasec62. [protected]@fr. Dtdc.com; vijayta rao // css manager mumbai; team lead general mumbai; bm andheri; manoj mehta (Mgr ops-jhandewalan); ops mumbai; css. Mumbai; mandeep singh (Head dp – operation pan india); pawan valecha (Rom delhi); sudhir kumar; abm noida phase3; [protected]@dtdc.com; vaishaliinboundcrm mum; noida
                  Subject: re: z34159084

                  Dear bhalekar sir,
                  Help help me. Parcel is received 30/08/2017 but not tr cable.


                  Vasu

                  Andheri branch
                  Email : ops. [protected]@dtdc.com web : www.dtdc.com
                  Phone no. :[protected],
                  Homegala no.4, sona udyog ind. Estate,
                  Parsi panchayat road, andheri (East), mumbai – 400 069.

                  On thu, sep 7, 2017 at 10:08 am, reema oberoi (Sr. Asst. Mgr-north zone) wrote:
                  Dear vijayta

                  Please help on this case

                  Thanks & regards,

                  Reema
                  Manager north zone - css
                  Email : [protected]@dtdc.com, web : www.dtdc.com
                  Phone :[protected], extn:-327, ph:- [protected]
                  B-101, naraina industrial area, phase - 1
                  New delhi - 110028

                  On thu, sep 7, 2017 at 9:54 am, wrote:
                  Dear
                  Reema mam

                  After many fallows continue 8-10 days but shipment is not deliver till date but why?
                  Pls revert with trailing mail where is the shipment?

                  Rgds
                  Uday

                  From: reema oberoi (Sr. Asst. Mgr-north zone) [mailto:[protected]@dtdc.com]
                  Sent: 06 september 2017 22:15
                  To: ops andheri
                  Cc: noidasec62. [protected]@fr. Dtdc.com; vijayta rao // css manager mumbai; team lead general mumbai; bm andheri; manoj mehta (Mgr ops-jhandewalan); ops mumbai; css. Mumbai; mandeep singh (Head dp – operation pan india); sudhir kumar; abm noida phase3; [protected]@dtdc.com
                  Subject: re: z34159084

                  Still waiting

                  Thanks & regards,

                  Reema
                  Manager north zone - css
                  Email : [protected]@dtdc.com, web : www.dtdc.com
                  Phone :[protected], extn:-327, ph:- [protected]
                  B-101, naraina industrial area, phase - 1
                  New delhi - 110028

                  On wed, sep 6, 2017 at 10:55 am, ops andheri wrote:
                  Dear madam,
                  Pls wait


                  Vasu

                  Andheri branch
                  Email : ops. [protected]@dtdc.com web : www.dtdc.com
                  Phone no. :[protected],
                  Homegala no.4, sona udyog ind. Estate,
                  Parsi panchayat road, andheri (East), mumbai – 400 069.

                  On wed, sep 6, 2017 at 10:51 am, reema oberoi (Sr. Asst. Mgr-north zone) wrote:
                  Dear vijayta

                  Please help on this case

                  Thanks & regards,

                  Reema
                  Manager north zone - css
                  Email : [protected]@dtdc.com, web : www.dtdc.com
                  Phone :[protected], extn:-327, ph:- [protected]
                  B-101, naraina industrial area, phase - 1
                  New delhi - 110028

                  On wed, sep 6, 2017 at 9:47 am, wrote:
                  Dear

                  Manoj mehta sir
                  After many fallow but mumbai team is not deliverd this
                  But why?


                  Rgds
                  Uday

                  From: noidasec62. [protected]@fr. Dtdc.com [mailto:noidasec62. [protected]@fr. Dtdc.com]
                  Sent: 05 september 2017 18:19
                  To: 'team lead general mumbai'; 'ops andheri'; 'bm andheri'
                  Cc: 'ops mumbai'; 'reema'; 'css. Mumbai'; 'mumbai'; 'manoj mehta (Mgr ops-jhandewalan)'; 'mandeep singh (Head dp – operation pan india)'; 'branchnro. [protected]@dtdc.com'; 'abm noida phase3'
                  Subject: re: z34159084

                  Dear

                  Manoj mehta sir

                  Pls help on this matter
                  Shipment is not delivrd till date

                  Rgds
                  Uday

                  From: noidasec62. [protected]@fr. Dtdc.com [mailto:noidasec62. [protected]@fr. Dtdc.com]
                  Sent: 05 september 2017 16:47
                  To: 'team lead general mumbai'; 'ops andheri'; 'bm andheri'
                  Cc: 'ops mumbai'; 'reema'; 'css. Mumbai'; 'mumbai'; 'manoj mehta (Mgr ops-jhandewalan)'; 'mandeep singh (Head dp – operation pan india)'; 'branchnro. [protected]@dtdc.com'; 'abm noida phase3'
                  Subject: re: z34159084

                  Dear

                  All pls update delivery status

                  Rgds
                  Uday

                  From: team lead general mumbai [mailto:tlgen. [protected]@dtdc.com]
                  Sent: 05 september 2017 10:22
                  To: ops andheri; bm andheri
                  Cc: ops mumbai; reema; noidasec62. [protected]@fr. Dtdc.com; css. Mumbai; mumbai; manoj mehta (Mgr ops-jhandewalan); mandeep singh (Head dp – operation pan india); branchnro. [protected]@dtdc.com; abm noida phase3
                  Subject: re: z34159084

                  Dear vasu / sitaram sir,

                  Kindly cross check and arrange for delivery on priority.

                  Regards
                  Ankit makwana
                  Mumbai ro


                  On tue, sep 5, 2017 at 10:19 am, wrote:
                  Dear

                  Reema mam
                  Pls help on this matter shipment is not deliver till date
                  Z[protected]/08/2017
                  Add - sumitra yadav
                  C-6/402, pawanhans housing complex
                  Daulatnagar relief road
                  Santakruz (W)
                  Mumbai-400054
                  Mob-[protected]

                  Rgds
                  Uday

                  From: noidasec62. [protected]@fr. Dtdc.com [mailto:noidasec62. [protected]@fr. Dtdc.com]
                  Sent: 02 september 2017 17:04
                  To: 'ops mumbai'; 'ops andheri'
                  Cc: 'customer support'; 'css. Mumbai'; 'mumbai'
                  Subject: re: z34159084

                  Dear
                  Ms vasu
                  Pls revert on this waiting for your reply
                  Where is the shipment


                  Rgds
                  Uday

                  From: ops mumbai [mailto:ops. [protected]@dtdc.com]
                  Sent: 02 september 2017 11:56
                  To: noidasec62. [protected]@fr. Dtdc.com; ops andheri
                  Cc: customer support; css. Mumbai; mumbai
                  Subject: re: z34159084

                  Dear ms, vasu

                  Pls go thru below mail & do the need full

                  Thanks & regards,
                  Ranjit shilwant
                  Dept - operation coordinator
                  Email : ops. [protected]@dtdc.com web : www.dtdc.com
                  Phone no. :[protected], extn: 9143 / 9100
                  Plot no. 14, vijay nagar, near virvani indl estate
                  On western express highway, goregaon (East), mumbai – 400 063

                  On sat, sep 2, 2017 at 9:36 am, wrote:
                  Dear

                  Ranjit sir
                  Pls help on this matter shipment is not deliver till date


                  Regds
                  Uday

                  From: noidasec62. [protected]@fr. Dtdc.com [mailto:noidasec62. [protected]@fr. Dtdc.com]
                  Sent: 01 september 2017 11:15
                  To: 'customer support'; ops andheri (Ops. [protected]@dtdc.com)
                  Cc: ops. Mumbai //ranjit (Ops. [protected]@dtdc.com)
                  Subject: z34159084

                  Dear

                  Mumbai team
                  Pls update status


                  Z[protected]/08/2017


                  Add - sumitra yadav
                  C-6/402, pawanhans housing complex
                  Daulatnagar relief road
                  Santakruz (W)
                  Mumbai-400054
                  Mob-[protected]


                  Rgds
                  Uday
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Please provide tracking details for Z32728129 as soon as possible. It is a urgent courier. Disappointed with dtdc worst service.
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                    S
                    Suryanarayn
                    from Delhi, Delhi
                    Sep 19, 2017
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                    Address: Nagpur, Maharashtra

                    My courier consignee no. Z32805129 has been sent to nagpur by dtdc courier but it is not delivered to me till 19/09/2017 whereas tracking status shows that it is delivered on 14/9/2019. For this wrong information when delivery boy has contacted then he also said that above mention item has delivered on 14/09/2017. During clarification to whom he delivered the item he only replied that he has only office stamp without receivers signature. I s this possible without consignee signature how he delivered the item. Please take appropriate action for courier delivered without signature and send my courier earliest other wise i have to go customer forum for justice.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Parcel including in insurance documents, we have booked on 1st September 17, but still date not delivered.
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                      A
                      Aman@king
                      from Noida, Uttar Pradesh
                      Sep 19, 2017
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                      Address: 110094

                      Myself aman kumar, i posted an emergency courier to delhi as it was extremely urgent for me. They told me that it will be delivered within 72 hours, but its more than 15 days now and the courier is still not deliverd. My consignment no is z30509056. Even i went
                      To dtdc franchise office in nawada delhi (Cannaught place) to know about the status of my courier and they did not respond good. And he is not picking my call when i was call on customer care.

                      And service provider not picking my call or not giving any response his contact no is -[protected]/[protected] (Amit)

                      Please help me out in this issue.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        S
                        shankar bhandarkar
                        from Delhi, Delhi
                        Sep 19, 2017
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                        Address: Thane, Maharashtra, 421301

                        Package booked in sirsi karnataka on 7 th, sep reached kalyan on 18,
                        Calls were never taken, comitted to deliver in 3 days, goods reached in a useless condition, the goods itself costed rs.1500/- courrier charged rs.1700/- whom to complain (Despatch receipt no. B47696378 dt.7 th sep)
                        Delivered on 18 th at 12.30 pm
                        2 nd reply

                        Thanks for reply, the mail was to inform you that... Dtdc is a company of poor reputation, dtdc never cares for the public, i booked a parcel on 7th sep from sirsi karnataka for kalyan near mumbai, i was promised delivery in 3 days, but the good reached me on 18 th sep.in a damaged condition, the goods itself costed me rs.1500/- i was charged rs.1700/-, the delay has caused me a loss of money and time, dtdc does not take calls, the customer servcis are worst by any standard, i wish to take the matter to the consumer forum, the last option left, if you track the number you will know... How these bunch of monkeys work.

                        You have to protect your image in india, dtdc is a cheat, their directors cell & contact numbers are never displayed on any web you may check this too.

                        I await your action please...
                        Thanks
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Sep 19, 2017
                        Updated by shankar bhandarkar
                        the Receipt copy is enclosed, Rememberv this was delivered on 18th Sep, at 12.30 pm in a very bad condition, I have no idea how many people like me suffer at the hands of these big companies who make money from us, but give us poor services
                        Sep 27, 2017
                        Updated by shankar bhandarkar
                        In spite of a Complaint, ref post (B47696378 dt.7 th sep)
                        Delivered on 18 th at 12.30 pm) DTDC has not contacted me & i know they will never contact me i got their Comuterised message the GOODs DELIVERED, etc... These are cheats of the worst order, Its surprising that they still function as NORMAL
                        My Courier not reached as per provided designation. When I have checked the tracking portal it shows delivered.Please check and update the status.

                        Courier no: B44985413
                        Tracking Number :- B47759791
                        I sent a parcel to my customer but he refused and parcel Tracking showed me RTO. But many many days over, not even a single update in Tracking Details.
                        Please please help me out of this
                        PH:- [protected]
                        Email :- [protected]@gmail.com
                        In spite of a Complaint, ref post (B47696378 dt.7 th sep)
                        Delivered on 18 th at 12.30 pm) DTDC has not contacted me & i know they will never contact me i got their Comuterised message the GOODs DELIVERED, etc... These are cheats of the worst order, Its surprising that they still function as NORMAL
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                          G
                          gadhafi912370
                          Sep 18, 2017
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                          Resolved

                          Address: Palakkad, Kerala, 678014

                          My item reached on 12sep17 at palakkad hub, after receiving the item they did not communicate till now 18sep17. After tracking my consigned no b40205525 when i asked them at palakkad office, they replies we are searching your item. Today i was told them i will give the complaint to consumer court if the item not delivered today, after they are not picking up the call also. Sir this is very very pathetic the distance from their office to my house is only 3 km, then also they failed to do their job. Please rectify this problem.12sep17
                          Sep 18, 2017
                          Complaint marked as Resolved 
                          Dtdc Palakkad phone no-081 29 602369
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            T
                            tanwarji vinod
                            Sep 18, 2017
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                            Address: New Delhi, Delhi, 110059
                            Website: www.dtdc.in

                            Hi team,

                            I have sent one shipement through dtdc courier service due to some issue it was not delivered to consignee & that needs to get back to my home address but till date i have not received this courier back to my home. I have done multiple attempt with dtdc but there is no one who gave me assurance to send back my courier. The below is extract my email sent on 20 aug 2017 but till date there is no response at all.

                            "i have sent my shipment with tracking id - z30508418 on 18 jul 2017 from matiyala dtdc office uttam nagar, new delh-110059. On 22 jul 2017 this came under rto & till date it still on rto process. I have done multiple of follow up with mr ajit.. At matiyala office but they are failed to get my packet back, they gave me excuse every time & even he is not picking my phone even not reply on whatsup and it is unacceptable at all.
                            Around 10-15 days before, i called at dtdc meera bag office & requested them to send my packet at my home, then they sent an email to narayana office and gave instruction to deliver the same.
                            Last week, i call again to narayana office and ask for my packet but they are not aware about my packet.

                            I have done multiple of attempt narayana, meera bag & matiyal dtdc office but there is no one who can give me any satisfactory answer.

                            Now, may you please assist, how can i get my shipment back at my home or i will lost my packet & money.

                            Is there no one in dtdc, who can provide the right status & deliver my packet back at my home, its my worse experience with dtdc service & it shows how you are dealing with your customer.

                            Please assist me, what i need to do?

                            For any further details feel free to call me on the below number."

                            The above is my email extract, kindly find the attached copy of email sent to dtdc on 20 aug 2017 & screen shot of tracking id.

                            Kindly let me know if you require any supporting document.

                            It my request to you please help me to get my courier back to my home & take the necessary legal action as per your guideline.

                            Regards

                            Vinod kumar
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Sep 22, 2017
                            Updated by tanwarji vinod
                            Hi Team,

                            Thanks for your quick response.
                            We got the response from DTDC on[protected] at 3:15 pm & they have confirmed that they have lost my parcel at 1:50 pm on[protected] & raised a FIR on[protected] at 1:57 pm .
                            In that case, I think they are not able to provide my item (parcel) to me.
                            Now I want refund of my items cost & DTDC courier charges which I have paid to DTDC for their incredible service.

                            Please guide me which one is the best solution in that scenario.

                            I am waiting for my items for last 2 month, even I have done multiple call to DTDC different place, but they totally ignore the customer.

                            PFA copy of FIR submitted by DTDC.

                            Regards.

                            Vinod Kumar

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                              K
                              Kuldeep Maxima
                              from Kichha, Uttarakhand
                              Sep 16, 2017
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                              Address: 263153

                              Dear sir,
                              We are from maxima solutions, plot no. 56 sector - iidc, sidcul, pantnagar, udhamsingh nagar, uttarakhand - 263153.
                              We have received a parcel from dtdc courier rudrapur, but when open the box, box was empty. This parcel is send by himalaya drug co. Bangalore - 562162. This parcel is delivered by dtdc rudrapur to our company on 15.09.2017 6:30pm. This parcel having booked weight 5.32 kg but we have received empty box of 0.980 kg and your dtdc docket is showing weight 1.4 kg.
                              We are attaching docket copy for your reference. The docket no. Is b46948361
                              Please look the matter seriously and arrange to provide our material immediate.

                              Regards
                              Kuldeep mishra
                              Executive admin
                              Maxima solutions
                              Mob. [protected]
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Hi sir

                              This is to inform you that I sent some crucial document via dtdc. Since one week the documents still not delivered. Hence we approach the DTDC center at seven love chowk Pune . But that staff was behave so rudely and didn't gave the information. Kindly resolve the issue .
                              Myself Shivangi Mathur
                              I had courier one packet to Hyderabad on 30th August 2017
                              In tracking status it is showing delivered but my friend did not get any call or neither the item has delivered
                              Consignment number - P42703352
                              From last 6 days, DTDC is clueless they did not tracked the status and not sure whether product is delivered or not
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                                Y
                                Yogesh Deoraj
                                from Pune, Maharashtra
                                Sep 15, 2017
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                                I send courier of worth rupees 4000 from Pune to Jalgaon from your office located at Narayan peth, Pune. with no D36769352 ..your service provider said they delivered it within 2 days but now it is 5 th day but I doesn't receive it..I contacted your service provider but they doesn't give satisfactory answer ...even my consignment doesn't tracked yet..it says that your no is not valid format ...this is 1st time I deal with your service and get very bad experience ...please help and do something quickly ..
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  K
                                  Kdd1958
                                  from Kolkata, West Bengal
                                  Sep 15, 2017
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                                  Address: New Delhi, Delhi, 110037

                                  I have registered complaint against my consinment number k04729223 containing some important documents which i needed in new delhi. The item was sent to me from guwahati on 13th of september which reached new delhi on 14th of september evening but till 5pm of 15th september i did not recieved my documents. I am attaching the proof herewith. The courier service has made a fake promise of delivering within 24 to 48 hrs due to which my urgent work remained undone and my precious time was misused. Please do take necessary action against this act of irresponsibility so that no consumer should ever be remained harrased like i have been. Thank you.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Courier number D 35076299 dt.6.9.17
                                  Destination - Nellore-524001
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                                    N
                                    NAG JPT
                                    from Addanki, Andhra Pradesh
                                    Sep 15, 2017
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                                    Address: Hyderabad, Andhra Pradesh, 500072

                                    I did parcel courier through dtdc its been 15 days over with track number or aws :h02720656 fom hyderabad to gurgon. Its worth 1200/- product.
                                    I tried to contact customer support no one is not picking up the phone. I sent a mail on this to customer care mail but no response. Is this the way dtdc deling with the customer s. No support in any form from dtdc.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Tracking shown delivered but I didn't received my parcel.. as soon as possible resolve this..My tracking number is A38842418. Resolve this problem as soon as possibele
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                                      rashim sheikh
                                      from Panaji, Goa
                                      Sep 14, 2017
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                                      Address: Pune, Maharashtra, 411027
                                      Website: www.dtdc.in

                                      My consignment number is m55412186 it was delivered to jabalpur to pune still not received.
                                      Stuck in mumbria hub last 3 days no one bothered to informe. I tried to contact to customer care pune they talk to rudely they said you have to wait we will find. It try mumbai number was given by pune customer service team. No response they said stuck in mumbai we don't know why we will check get back to you. And now where we given the package jabalpur courier person told my they missed your package that's why they didn't reply even he also raised the complaint but no one reply.
                                      Total 1 weak completed don't know where my package. Costly expensive tomorrow i am going out of town still no reply 10 thousand price for my package. My expensive clothes. On want my package asap.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      No reply still m waiting now m going for FIR
                                      rashim sheikh's [Complaint's author] reply, Sep 15, 2017
                                      No reply still waiting m going for FIR
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                                        Prakhar Singh Panwar
                                        from Aligarh, Uttar Pradesh
                                        Sep 14, 2017
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                                        I dropped my consignment a day before yesterday
                                        No. V39681545
                                        Of a speedy basis and it still not reached its destination
                                        Whereas the contact number given is also not been picked by anyone
                                        [protected]
                                        My documents are getting delayed due to your inefficiency
                                        The consignment reached indore but still in don't know what they are doing with it and why they are not send to the destination

                                        It is highly un acceptable from your company i always used to prefer your company

                                        But from the i need to think of other mode
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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