DTDC Courier & Cargo Complaints & Reviews

Address: Jabalpur, Madhya Pradesh, 4802002

Dear sir my pod no. Is z10404637 yh parcel ko guma diya h or invoice me fake signature kiye h sahi address tha fir bhi package ko delivery nhi kiya gya...
Iske regarding mene consumer foram me complaint likhwaiy h uska docat no. H 427113 plese mere parcel ko return kre...

Or apke yha jab senior se yh baat boli to kh rhe h ki fir likhwa do jo hoga dekh lege...

Please help me..

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Address: Z27483342

Hello
Sir/madam
[protected] ko bazpur dtdc coriyar service se mene ek coriyar kiya jiska no, z27483342
Pr ye article worng delivery ho gaya hi
Sahi address pr nahi pahucha hi
Abhi tak
Anjar dtdc office se bat kiya pr vaha se bhi koi sahi response nahi mila,
Send address-tofik lodiya s/o anwar yaaqub, line no -05, plot no -02, ekta nagar
New anjar, kuch (Gujarat)-370110
From address-md uvesh alam s/o noor hasan vill+post+ps-kela khera dist-udham singh nagar, st-uttrakhand-263150
Mera coriyar sahi address pr pahuchaya jaay ya vapis mere address pr bheja jaay
Mob no -[protected]
Email - [protected]@gmail.com
Thanks

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Website: dtdc.in

I need to get a parcel from warangal, telangana, the parcel was submitted on 4th sept in wgl, and received at chembur mumbai on 6th. But it's been a week, but till no status update of my parcel. I've tried to call them, but they've never responded properly, always say the delivery address is not under their service area. What if the food item is damaged due to long storage in that packagings, how can one not process the parcel and store it without delivery for one week and more?
If you are not willing to deliver the items then why to run the company and providing false promises to the customer of timely delivery.
If the items get damaged will you pay for the loss?

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Sep 12, 2017

Updated by naveen namani Consignment number is
H02980902

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Address: Pune, Maharashtra, 412101

Website: www.dtdc.com

Hello,

I was going to receive the consignment with shipment tracking no. V39727808.
It was sent on 30th august 2017 from mumbai and destination was pune.
Now almost more than 10 days are over and still when i check the tracking status it is showing in_transit. When i called to customer care, they are saying they are not able to trace the consignment and now i am trying to call the customer care since morning, they are not picking up the call.

Please help me to get my consignment as it contains important documents.

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Address: Kolkata, West Bengal

I had sent a courier through docket no. R26919558 from kochi to kolkata. As per tracking it reached goria on 08.09.2017 which is around 4 km from the delivery location bansdroni.
But till date (11.09.2017) that was not delivered.
Please treat the matter very urgent. I also regret to inform you that all the customer care phone no.[protected], [protected], [protected] found busy every time.

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Address: 560105

Website: www.dtdc.in

It is been more than 25 days now, i posted it from hcl technologies where an dtdc agent would pick up from the front office. There is no single clue and we have no information where the post is. Dtdc employees whom i called are least bothered to answer our query too and disconnects our call. When will we receive our post. How long it is required to serve our post to shimoga. No single call we have received though mentioning our contact numbers on the envelope.
I need the post urgently.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Sep 11, 2017

Updated by Dheev From HCL Technologies, Jigani, Bangalore to Shimoga (consumer num- b[protected]

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X

xhandarif

from Badarpur, Assam

Sep 12, 2017

I have a parcel from nextdirect england.the parcel was shipped on september 1st.after reaching india there is no further update of the product after 3rd of september. i tried 3 days continuously to contact dtdc but all in vain.shipment id-N96923953

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Address: Nashik, Maharashtra, 422101

Z33763933
No proper service
My parcal late more day
Medicine
Sample of a Complaint Letter against Courier ServicePosted by Joe Kerr in Complaint Letters On February 27, 2014

A complaint letter could be against anyone or any particular service. When it comes to writing a complaint letter against a courier service, you simply have to write to the company and explain to them why you believe that their services are unsatisfactory. Find out about their customer support department and write a letter to their manager.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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A

Ayushmaan Khunger

from Chandigarh, Chandigarh

Sep 11, 2017

My Doc No is -D35929678
Complaint Ref no[protected]

Kindly provide my courier Still I not receive.. too much poor service of your.

Provide my courier on urgent basis

Do needfull

Thanks & Regards
Vishal Kumar
[protected]

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D

Dr.Krupali Chudasama

from Bengaluru, Karnataka

Sep 11, 2017

D36214547

with out even informing or confirming anything with the owner of the parcel
they returned the parcel
"Returned Parcel Received At Facility" Why???????????

please stop your service i[censored] cant do it properly

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Address: Pune, Maharashtra, 411057

On 26th august 2017, my consignment (# d[protected] was booked at dtdc express ltd, mankar chowk, wakad, pune 411057.
I was assured that the parcel would reach the destination by 31st august 2017. But till now it is not yet delivered to the destination. I am not getting any response from dtdc staff for the consignment status.
There was no follow-up or call back arranged in-spite of leaving my details behind.
Pathetic service….. I am deeply disappointed with your services

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Oct 14, 2017

Updated by girish chengati there is no update yet... Please help to get it resolved.

Oct 24, 2017

Updated by girish chengati Below is the email trail where I am frequently chasing for update but no response.

From: Girish C <girish.[protected]@gmail.com>
Date: Sat, Oct 14, 2017 at 4:24 PM
Subject: Re: D35330629
To: subhasish.[protected]@dtdc.com, DTDC_MARUNI <marunji.[protected]@fr.dtdc.com>, [protected]@dtdc.com, roopa.[protected]@dtdc.com, [protected]@dtdc.com, raichur.[protected]@fr.dtdc.com, "Ranjeet Kumar Mishra (ASM-Pimpri)" <ranjeet.[protected]@dtdc.com>, "MOUMITA SANYAL (MGR CSS-Pune)" <[protected]@dtdc.com>, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, CSS.[protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com

Please go thru the below mails send to various ID and people but no action taken so far

On Sat, Oct 14, 2017 at 4:14 PM, Girish C <girish.[protected]@gmail.com> wrote:
This is really annoying no one is responding to the concern. Can any one help to get the compensation against loss of my delivery?

Thanks
Girish

On Sat, Oct 7, 2017 at 5:26 AM, Girish C <girish.[protected]@gmail.com> wrote:
Any updates? I am really frustrated now ...

Thanks and Regards
Girish Chengati

On Sep 27, 2017 14:07, "Girish C" <girish.[protected]@gmail.com> wrote:
All
Any updates? I need compensation for the loss of delivery.

Thanks and Regards
Girish Chengati

On Sep 24, 2017 19:13, "DTDC_MARUNI" <marunji.[protected]@fr.dtdc.com> wrote:
Dear Ranjeet sir,

already send mail To customer support ID but not support
Please check my last mail
Said Shipment booked on 26AUG2017
>
> but till time not Delivered .
>
> Please Delivered on urgent Basis now
>
> & Update Status on System
>
> Delivery Add is
>
> To
> MR CHANDRAKANT MANNOLLI
>
> HO NO 10-2-65/2
>
> MAKTHALPET NEAR KUMBAR ONI
>
> RAICHUR PIN NO 584101
>
> MOBILE NO [protected]

Thanks & Regards,
Madhukar
PF 988

On 23/09/2017 5:51 PM, Ranjeet Kumar Mishra wrote:
Dear Bhaskar,

Kindly provide detail of shipment on urgent basis.. To customer support I'd..

Regards,
Ranjeet

On Saturday, September 23, 2017, MOUMITA SANYAL <[protected]@dtdc.com> wrote:
dear ranjeet,
ask booking cp to provide content and packing details to :
[protected]@dtdc, com mail id .

regards

Moumita Sanyal
Email:[protected]@dtdc.com Web:-www.dtdc.com
Phone No:[protected] Extn no: 13/14
Regional CSS Manager

S.No.79/1, Dighi, Pune - Alandi Rd, Dighi, Pune - 411015

On Fri, Sep 22, 2017 at 10:17 PM, Ranjeet Kumar Mishra <ranjeet.[protected]@dtdc.com> wrote:
Dear Roopa,

Kindly support, customer is too hyper.

Regards,
Ranjeet Mishra
Assistant Channel Manager
DTDC Express Limited
PCMC, Pune,
Cell - +91 [protected]

On Wed, Sep 20, 2017 at 9:55 PM, Girish C <girish.[protected]@gmail.com> wrote:
Please help to get compensation against the loss due to the non-delivery of my parcel.

On Wed, Sep 20, 2017 at 9:08 PM, Girish C <girish.[protected]@gmail.com> wrote:
On 26th august 2017, my consignment (# d[protected] was booked at dtdc express ltd, mankar chowk, wakad, pune 411057.
I was assured that the parcel would reach the destination by 31st august 2017. But till now it is not yet delivered to the destination. I am not getting any response from dtdc for the consignment status.
There was no follow-up or call back arranged in-spite of leaving my details behind.
Pathetic service….. I am deeply disappointed with your services. I expect the compensation against the non-delivery of parcel on time.

Thanks
Girish
[protected]

On Wed, Sep 20, 2017 at 7:22 PM, DTDC_MARUNI <marunji.[protected]@fr.dtdc.com> wrote:

-------- Forwarded Message --------
Subject: Re: D35330629
Date: Wed, 20 Sep 2017 15:17:45 +0530
From: DTDC_MARUNI <marunji.[protected]@fr.dtdc.com>
To: [protected]@dtdc.com <[protected]@dtdc.com>, raichur.[protected]@fr.dtdc.com, branchblr.[protected]@dtdc.com, gulbargasf.[protected]@fr.dtdc.com, branchblr.[protected]@dtdc.com, BM HUBLI <bm.[protected]@dtdc.com>, dppickup.[protected]@dtdc.com, BRANCH BLR HUBLI <branchblr.[protected]@dtdc.com>, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com
CC: MOUMITA SANYAL (MGR CSS-Pune) <[protected]@dtdc.com>, Team Lead General PUNE <tlgen.[protected]@dtdc.com>, Ranjeet Kumar Mishra (ASM-Pimpri) <ranjeet.[protected]@dtdc.com>, CM Tathawade <cm.[protected]@dtdc.com>

> Dear Sir/madam
>
> Said Shipment booked on 26AUG2017
>
> but till time not Delivered .
>
> Please Delivered on urgent Basis now
>
> & Update Status on System
>
> Delivery Add is
>
> To
> MR CHANDRAKANT MANNOLLI
>
> HO NO 10-2-65/2
>
> MAKTHALPET NEAR KUMBAR ONI
>
> RAICHUR PIN NO 584101
>
> MOBILE NO [protected]
>
>
>
> Thanks & Regards,
>
> MADHUKAR
>
> PF 988
>

On 16/09/2017 5:03 PM, DTDC_MARUNI wrote:
> Dear Sir/madam
>
> Said Shipment booked on 26AUG2017
>
> but till time not Delivered .
>
> Please Delivered on urgent Basis now
>
> & Update Status on System
>
> Delivery Add is
>
> To
> MR CHANDRAKANT MANNOLLI
>
> HO NO 10-2-65/2
>
> MAKTHALPET NEAR KUMBAR ONI
>
> RAICHUR PIN NO 584101
>
> MOBILE NO [protected]
>
>
>
> Thanks & Regards,
>
> MADHUKAR
>
> PF 988
>

--
Thanks and Regards,
Girish

--
Thanks and Regards,
Girish

--

Regards,
Ranjeet Mishra
Assistant Channel Manager
DTDC Express Limited
PCMC, Pune,
Cell - +91 [protected]

Dec 03, 2017

Updated by girish chengati To: CM Tathawade <cm.[protected]@dtdc.com>, subhasish.[protected]@dtdc.com
Cc: MOUMITA SANYAL <[protected]@dtdc.com>, Ranjeet Kumar Mishra <ranjeet.[protected]@dtdc.com>, "Bodhisatya Bhattacharya (ACM Pune)" <[protected]@dtdc.com>, CUSTOMER SUPPORT <[protected]@dtdc.com>, [protected]@consumerredressal.com, Icrpc India <icrpc.[protected]@gmail.com>, DTDC_MARUNI <marunji.[protected]@fr.dtdc.com>, css.[protected]@dtdc.com, roopa.[protected]@dtdc.com, raichur.[protected]@fr.dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, BRANCH BLR GULBARGA <branchblr.[protected]@dtdc.com>, gulbargasf.[protected]@fr.dtdc.com, BM HUBLI <bm.[protected]@dtdc.com>, dppickup.[protected]@dtdc.com, BRANCH BLR HUBLI <branchblr.[protected]@dtdc.com>, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com

Mr. Yogesh,

I haven't yet received any updates on my loss of product nor even a courtesy call from you or your company. It's more than 3 months now.

Thanks
Girish
[protected]

On Sat, Nov 25, 2017 at 12:21 AM, Girish C <girish.[protected]@gmail.com> wrote:
I have handed over my parcel along with the delivery charges to DTDC's care to deliver it to the destination on time. I have also completed necessary formalities with the forms while handing over the product. However, after several followups in last 3 months it was confirmed that the consignment is lost by DTDC. I wonder why it's not insured and it's DTDC who has to compensate my loss because of negligence in delivery.

-
Girish
[protected]

On Fri, Nov 24, 2017 at 3:33 PM, CM Tathawade <cm.[protected]@dtdc.com> wrote:
Dear Madam,

if any update on the case please provide status.

cc- Dear Mr. Girish we are are trying to help you but you are again and again put the CMD sir mail id, please notice that
1) your shipment is not insured at all as you already know this fact still we are trying to help you
2) the customer is not allowed in official mail id but due to franchisee mistake you are in official mail id so please bear with us & follow corporate guidelines.

please i request you once again please follow the guidelines of corporate mail & be assure that we are going to solve your problem at any cost.

On Wed, Nov 22, 2017 at 10:28 PM, Girish C <girish.[protected]@gmail.com> wrote:
Any updates? 12 days completed

Thanks

On Fri, Nov 10, 2017 at 10:17 AM, CM Tathawade <cm.[protected]@dtdc.com> wrote:
Dear Mr. Girish,

Please submit the claim form to booking franchisee as early as possible, claim form already given to booking franchisee.

THANKS AND REGARDS,
YOGESH TORAWANE
CME TATHAWADE

On 09-Nov-2017 9:58 pm, "Bodhisatya Bhattacharya (ACM Pune)" <[protected]@dtdc.com> wrote:
Dear Mr. Girish,

I am marking my manager to get in touch with you.

On Thu, Nov 9, 2017 at 9:11 PM, Girish C <girish.[protected]@gmail.com> wrote:
Can you please revert to the below email?

Thanks
Girish

On Mon, Nov 6, 2017 at 8:41 PM, Girish C <girish.[protected]@gmail.com> wrote:
I haven't yet received any response. Am I going to get compensation against the loss or not? 😠

On Sat, Nov 4, 2017 at 8:44 PM, Girish C <girish.[protected]@gmail.com> wrote:
Please see the below response from DTDC customer support. My consignment is lost, how irresponsible service. The response is received after two months continuous follow-up.
I expect compensation against loss of my consignment without further delay.

Regards
Girish
[protected]

On Fri, Nov 3, 2017 at 3:37 PM, [protected]@dtdc.com <[protected]@dtdc.com> wrote:
Dear Sir/Madam,
Greetings of the day!
This is an auto case closure update for the case number 09030256.
We deeply regret to inform you that Consignment number D35330629 has not been traceable yet . Our sincere apologies for the non delivery of the shipment & any inconvenience caused.However our quest will continue to locate the same. But in the interest of time, to take further decisions at your end, we are declaring the shipment as lost in transit .
Should you need any other assistance regarding the shipment D35330629, please write back to us with your specific requirement.

Thanking you,
Rimpa Paul Social CO
DTDC Customer Support Team

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S

Saikiran 2507

from Mavelikara, Kerala

Sep 12, 2017

I have sent an iPhone 6s mobile to mumbail from Hyderabad through dtdc courier. It was delivered successfully but my mobile is replaced by a small basic phone. I paid insurance also while shipping. They are not responding properly.my courier no is V39839822. Please help me to resolve the issue.

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Address: Hyderabad, Andhra Pradesh, 500032

Dear sir/ madam,

We have placed a shipment no: h01930353, it was delivered on 05th august’17. Even though it was written “handle with care”, but not handled properly. The product damaged because of rough handling. The franchise told us about consequences in delivering the mug (Product in parcel) and we accepted. But it doesn’t mean to overload the package. From the photographs and the pattern of damage it was crystal clear that the product was damaged because of placing more load above our parcel and rough handling of package.

Please take necessary action and solve this issue. Dtdc is not responding appropriately.

Regards,
Sameer

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi

Website: dtdc.in

I was expecting a parcel from my friend from coimbatore, committed to be delivered in 48 hours and charged rs.1400/-. It hasn't been delivered in 6 days now while the website is showing it was delivered 2 days ago! Being shunted around customer care, lower parel mumbai office for 3 days now & tool 48 hours just to register a complaint. Final straw is to face the ignominy of being shouted at by lower parel branch person because i was following up on my parcel (& which his office has updated as delivered). No escalation point anywhere & still no trace of my parcel. Undboubtedly the worst customer service & courier company in india. Never, never use them.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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D

Dhiren Sukhadia

from Ahmedabad, Gujarat

Sep 11, 2017

Not received courier ...Shipment no M55959069 despatch date 01/09/2017

Item - Metal Detector
Quantity - 2

Courier from location : Mumbai
Courier to Location : Ahmedabad

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Address: Ambala, Haryana, 134003

Website: www.dtdc.in

My name is hemang jain, i had sent a package to ahmedabad in 2 boxes properly packed.
The tracking id for the same is d36542109.
The package was received in a white bag wherein all the paper material got damaged.
We also had send 4 boxes to indore where 3 have received & 3 to surat where 1 has received.
Total material cost approx. 5, 00, 000.
Who will pay for the damages of the same.
Will go to consumer court for the same otherwise my compensation expect 5 lac.

Dtdc very very worst service

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G

G.K.Electricals

from Itarsi, Madhya Pradesh

Sep 11, 2017

Being Courier delivered on 11th day, such delay is not acceptable it may be of any reason. Pl. establish the mistake where happened and who is responsible. Do inform us the action taken for future and assure us that it will not happen again. Thanks.

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R

Rajan_saw

from Noida, Uttar Pradesh

Sep 11, 2017

I had sent a packet through DTDC, tracking no. Z25401202, the product has been wrongly delivered, I have written to DTDC, received an incorrect reply. I tried calling up at your Delhi office, seems everyone is busy and do not have time for customers resolution. Kindy do something and provide me a proper resolution.

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Address: 403718

A parcel with no b47500830 was sent via your courier service to goa on 5th september 2017. It was received in goa on 6th sept and after phoning the dtdc distribution office was informed that it had gone elsewhere. Despite several phone calls on the 6th, 7th, 8th and 9th my parcel from melody electronics, bangalore has not yet been found or delivered.

Can you please find and deliver my parcel.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Sep 09, 2017

Updated by carmita This is the reply from DTDC customer service. Please note that I should receive a reply from the company representatives WITHIN SEVERAL DAYS!!! This is absolutely UNACCEPTABLE!!
[protected][protected][protected][protected][protected][protected][protected][protected]

Greetings.

Your complaint has been forwarded to DTDC Courier & Cargo Ltd. customer service. You should receive a reply from the company representatives within several days.

Please login to your account to view and update the status of your complaint.
To view your complaint on ConsumerComplaints.in click here

We sincerely hope your issue will be resolved as soon as possible!

Kind regards,
ConsumerComplaints.in Team
We are here to help

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Address: Darjeeling, West Bengal, 734001

Respected dtdc
Dtdc service is very bad in siliguri w. B.
I booked 1 parcel in delhi for siliguri by flight fare on 20.08.17. But i not received my parcel till today.
Also they did not give correct information about my parcel. Even they don't attend any call on [protected]
I am very frustrated by their such behaviour.
Hope you will take right action regarding this.

Rajesh agarwal
[protected]
Siliguri

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Address: 682019

Website: www.dtdc.in

I had visited dtdc office at kadavanthra, cochin, kerala on saturday the 02nd september morning to deliver some plants to bangalore. I initially requested if the same could be delivered on sunday as it was urgent to which the attendant told me that sunday is a holiday & hence it could not be delivered. Then i checked on how early it could be delivered. She told me that it could be delivered on tuesday & the charges would be rs.270/- then i checked if the same could be delivered on monday since they were plants & it was urgent to which she told me that if i use express delivery it would reach by monday & that the charges would be rs.670/- although it was too expensive i chose to use the express service and the consignment note is attached.
The delivery did not happen on monday as promised and it happened only on tuesday for which i could have used your normal delivery by paying much lesser. Hence please organize to refund rs.400/- asap. Regards alex [protected]

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: 641018

Dear team,

Subject : shippment not delivered to the correct address
Ref : case no 07596579

I would like to register a complaint with respect to the consignment that i was supposed to receive from delhi, which is till date not delivered to me or at my home.

I have logged an complaint online through dtdc website and also sent an email to the email i'd [protected]@dtdc.com on 06/09/2017. To my surprise but till date i have not got a response for both.

What is even more surprising is that the coimbatore office staffs are being irresponsible and refused to provide any details with respect to the consignment delivery slip.

Day 1- september 4th. I had called the dtdc office number[protected] and spoke to pradeep. He took the details and said will call back. After that until today he is not responding to the calls.

Day 2- september 5th spoke to lady on the same number, she said she will call back but no response. I then called mr. Sampath operations manager, he also took all the details and said will revert back but until today he is not answering his call.

Day 3- september 6th no response from anyone

Day 4- september 7th, i get a call from dtdc ([protected]) and asked as what the problem was and i gave them the details. The lady said she will call back but again there was no call back.
I also called[protected] but never got through the line. I called[protected] a person answered said he can't help me as it is related to coimbatore and hung up the call. I asked for complaint forum details he said he doesn't have any number for the same.

Day 5- i called the number [protected], a lady by name amuthaveni answered and never gave me any details and was refusing to tell her name and also refused to give the head office bangalore details for registering a complaint.

This is the service i have got since 5 days.

Is there way that i can reach the higher officials for registering a complaint for all the hassle that is been created.

I hope i would receive a reply or action would be taken for the aforesaid problems.

Thanks
Vidya mohan

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka, 560066

Hi,
We sent a courier throgh dtdc from hyd to blore (Chris hotel whitefields) address on 4th sep, monday. The consignment no is h03031991. This contains imp docs to be submitted urgently. Starting from 6th sep, it shows it is out for delivery and by end of day updates the status as not delivered. It happened the same way on 7th sep. Have called customer care many times and they said it is out for delivery and will be delivered every time i call.
As i am staying in a hotel and need to return back today and not yet received the courier and in a trouble now, since i can not submit it. There is no proper response from anybody. Please help me to get this delivered at the earliest today.
Thanks,
Phani

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Address: 403706

Sir
My parcel had been sent on 11/08/2017 from srikakulam to goa. Till now i dont have any call or intimation regarding the parcel. Its showing reached to margao on 24/09/2017 while iam tracking online and myself personally met in office to collect. But they couldn't find the courier and told that we will send to your address within 2days.
Today is 08/09/2017 and its almost one month is over.
They're not responding calls.
Please try to solve it and i need the parcel.
My consignment no. H74894099

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Complaint no.07589586 with consignment number v38827663.. My courier contains necessary documents which are to be submitted today itself.. It was to be delivered on 6th september but still in transit... I need to provide these documents today itself it is really urgent... These documents are to be submitted today itself... Kindly look forward and please get it delivered today...

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I had sent two couriers thru dtdc on 01.08.2017 from mumbai to bokaro (M[protected] and azamgarh (M[protected] but till date it is not delivered nor it is returned back. Now when i am asking for refund they are not ready to refund the amount and telling will return back your parcel ones received in mumbai office. The purpose of sending those package is gone so ethically dtdc should refund the amount.

Please note : before sending it for courier i checked with your people wether it will be delivered to concerned pin or not and your person confirmed it.

Laya. Y
[protected]

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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gaurav jumnani

from Indore, Madhya Pradesh

Sep 7, 2017

My urgent courier still not delivered . Whenever I called to vendor and call center every time they said sir tomorrow your package will be delivered.But tomorrow never comes I am still waiting for my package status. Please help.POD no is mentioned below:

M52843459

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Address: Mahendragarh, Haryana, 123001

My relative sent me tablets through dtdc courier service my tracking number is z34247721. The courier is sent from jaipur rajasthan on 29/08/2017 to narnaul haryana and now the status shown is delivered on 31/08/2017 but i didnt recieved it yet. When i call the customer care they gave the number of courier boy of this locality but he was saying that it will be recieved on today, tomorrow and giving silly excuses. Due to my health issues i need it very urgent please help

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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