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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 376

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A
Akash98.dtdc
from Mahendragarh, Haryana
Aug 20, 2017
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Please anybody help me... My courier was delivered to somebody else... How can this happen.. Please provide me the details, i want my documents.. It's urgent. On tracking it's location it is showing that it is delivered on 19/08/17. It is been couriered on 18/08/17.

Tracking id — v39675840
From — rudrapur to greater noida
Call me on - [protected]
Name — akash sharma
Address — iimt college of engineering, greater noida
DTDC Courier & Cargo customer support has been notified about the posted complaint.
I sent the package but it is at panjim branch goa since 5-8-17 i talked at branch but once the said they will deliver today on 8-8-17 after that they are not picking up phone i did message them docket no address phone no of party but no response from there side kindly solve the issue thank docket no is Z30639925
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    D
    Deepu Gill
    from Nakur, Uttar Pradesh
    Aug 20, 2017
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    Address: 176023
    Website: [email protected]

    Dete of booking 11 aug. 2017
    Courier no. V39217216
    Courier traking show that courier is deliverd but not courier is not delivered
    To my address ...
    Courier contains phone of 13500 rupess i need my courier argent so place help me coustmer officer don't give answer of my call ... place resolve my problem ... my pin code is 176023 but courier tracking show the courier is deliver at pathankot is not my area so where's my couriur ... place try to solve this problem i think courier is deliver to wrong address pleace get it back and deliver to my adress ...
    +1 photos
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    I sent parcel via DTDC bangalore in a secure envelope. Out of the 3 items sent 1 item is stollen and only empty box is sent. It was a perfume which is stollen. No one is taking responsibility.

    Lost trust on DTDC. It was a costly perfume.
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      A
      arm d
      from Sagar, Madhya Pradesh
      Aug 20, 2017
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      Address: Dewas, Madhya Pradesh

      I refer this service, to send my parcel to katni from dewas (Mp). But in just that short distance, but high charge also my parcel is yet to deliver.
      Why so... My cn no. Is m53765569.
      This was very urgent. But now i m help less. Because it was my first and last mistake to prefer dtdc.
      Very sorry. The dewas representative have promised that the parcel will reach in evening of saturday or sunday morning, but not delivered yet.
      The item will have no worth if it is reaches tomorrow.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        A
        Ashish Puranik
        from Mumbai, Maharashtra
        Aug 19, 2017
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        Address: Pune, Maharashtra, 411057

        I have posted a consignment to dtdc office in wakad, pune, maharashtra. Following are the details of my shipment
        Date of submit - 1st aug 2017
        Consignment number - n97508195
        Location - wakad, pune, maharashtra
        Cost: rs. 2000/-

        Even after 18 days, the status of the consignment is 'in transit'. Dtdc mentioned that the consignment would reach the destination in 5 days. I have been trying to reach the customer care and their reply is 'we will check and get back to you' and nothing happens after that.

        Possible resolution - i need full refund of my payment made to dtdc for this consignment.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          sivaprasad621
          from Hyderabad, Telangana
          Aug 19, 2017
          Resolved
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          Resolved

          Address: Visakhapatnam, Andhra Pradesh, 530026
          Website: www.dtdc.in

          I have couriered the my documents from hyderabad on 14th august to visakhapatnam.
          I see the courier is not yet delivered. I contacted the destination (Srinagar, gajuwaka visakhapatnam, phone number : [protected], [protected]) dtdc branch, the response is very bad from that branch and they say they are not responsible for the delivery of the package.
          This behaviour from dtdc utterly disappoints me as a customer. There is no information in dtdc website, when trying to track it. I feel some misuse of the courier which i sent.
          Aug 20, 2017
          Complaint marked as Resolved 
          I went to the DTDC office, where I have submitted the package for delivery and explained the situation. They contacted the Main branch at the receiver city and taken care of the Delivery.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          I have given a courier for express delivery but still after 2 days the receiver have not receive it yet.
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            Y
            yogesh gokhale
            from Mundi, Madhya Pradesh
            Aug 19, 2017
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            Address: Indore, Madhya Pradesh, 452012

            The consignment no p42301969 was booked on 31st july 17 at pune dtdc franchise. Till date its undelivered to consignee address.
            No communication or notification has been made with recipient. Or sender regarding this.

            Upon investigating on 07.08.17 with pune dtdc franchise from where it was dispatched we come to know that it has been in transit on 02.08.017 the online tracking also shows the same status that it is reached at indore hub on 02.0817 from then its not delivered to us till date and no communication /information /notification received about it from dtdc indore.

            The local phone and customer care are not responding either as compliant is register against it with ticket no 07089567 on 07.08.17 no response to mail/complaint is recived till date.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              N
              Neelam Bhagat
              from Bengaluru, Karnataka
              Aug 18, 2017
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              Address: North Goa, Goa

              I had send a shades through dtdc courier parcel from mumbai to ambikapur wbis showing bei g delivered to hyderabac as per dtdc online tracking. Package number is m55363707.

              This package was supposed to be delivered in foĺowing address:

              Adarsh bansal
              C/o adarsh bansal sales
              Alakannda talkies complex
              Agrasen chowk
              Ambikapur 497001
              Surguja - chhattisgarh
              Ph.[protected]

              Kindly update the status.
              +1 photos
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                V
                Vikas Bhatdwaj
                from Thanesar, Haryana
                Aug 18, 2017
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                Address: Jaipur, Rajasthan, 302022
                Website: www.dtdc.com

                Dear Concern
                I just want to say that i sent a courier through DTDC on dated 08th August 2017.
                On the mention below address.

                Document Number- Z32474507

                Address-

                Rajesh
                339 Srinagar toll tax road
                near mps school kumbha marg
                jaipur
                sitapura industrial area jaipur
                Rajasthan 302022
                Contact No- [protected]

                They said there is no service today and then i speak to Mansatovar Branch office i provided another address for delivery they said we are not going to deliver.

                Please sugget and find the mention below new address

                Document Number- Z32474507

                Address-

                Rajesh
                Swastik Copper Pvt Ltd
                E-1/1274 Phase 3rd
                Sitapura Industrial Area
                Near Mahatma Gandhi Hospital
                Jaipur Rajasthan 302022
                Contact No- [protected]

                Please revert me with proper answer

                Name Vikas
                Contact number [protected]

                Courier from Jammu
                +3 photos
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  D
                  dr anusha
                  from Hyderabad, Telangana
                  Aug 18, 2017
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                  Address: West Godavari, Andhra Pradesh, 534003

                  I have to recieve package from chennai to eluru which is pincode 534003, which is written correctly on payment slip.but my tracking id showing wrong pincode wrong shipping adress, its important one, how come these are misplaced.we depends on courier.please resolve it as soon as possible.i had my recepit with all filled correct details, please consider it.
                  +1 photos
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                    N
                    netaji patil
                    from Satara, Maharashtra
                    Aug 18, 2017
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                    Address: Raigad, Maharashtra, 402107

                    Dear sir,
                    We book one parcel to dtdc courier on 03/12/2016, dc no-d31118340.
                    Customer name-jsw steel limited, dolvi works
                    Geetapuram, dolvi, taluka pen, dist. Raigad,
                    Maharashtra, india - 402107.

                    We have not received customer receipt of courier to till date.
                    We request you to please provide customer receipt against following dc no.
                    Dc no-d31118340/03.12.2016
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      S
                      SanjayShetty1989
                      from Changanacheri, Kerala
                      Aug 18, 2017
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                      Address: 560078

                      Sir,

                      I have couriered in a docket # b46483269 dated 04/08/2017 an parcel for pin code # 577132, dated 04/08/2017, but webiste its showing pin code # 573201

                      Still parcel not reached, nobody has call us for qny query related address or for any information..

                      Its almost 14 days am afraid where the parcel is?

                      I have called dtdc customer care, they share other number call, which reaptedly happening daily

                      Please look in to this and get back my parcel to us..
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        7
                        7936asit
                        from Gangtok, Sikkim
                        Aug 17, 2017
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                        Address: Bangalore, Karnataka, 560037

                        Parcel having consignment no v34490493 showing out for delivery from august 14 onwards but not delivered yet. I talked to concerned person at whitefield branch. He was rude and unable to give any satisfactory reply. The parcel contains mobile worth 12000 plus 32 gb memory card. This is very very urgent and required priority attention. Also talked with local courier person at the delivery end and he said he had not got the parcel. So it's a worrying situation for me until the parcel delivered.
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          A
                          Ankita Gurav
                          Aug 17, 2017
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                          I had ordered the product from varanasi and wanted to get the parcel delivered to my client in mumbai before 2 pm on 11th august, we chased for the product the product was shipped feom to mumbai on 11th morning again i was sent to lucknow hub and then i couldnt deliver the product on 11th my client was leaving for indore on friday evening i asked them to ship to indore address the product was shipped to indore on 14th august and still the product is not delivered at indore address of my client. The reason i receive from dtdc office is that there is shifting going on in indore and all parcels are delayed today it will be 1 week still the parcel is not delivered z33542465 is the docket number. Still i called up today the reason still is the indore office is in a mess and they are not sure when can they deliver the parcel my client wanted to gift someone and its already a delay of a week. First of all they dont answer the calls and of they answer they are very very rude like mr ashish in indore dtdc office.
                          Dtdc always says they will call back but no response the number we are following up is [protected] still the parcel is not delivered everyday they say give time till tomorrow and tomorrow never comes
                          I have attached the photo which i sent to my client where i have atfached the shipping details to her
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                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            Jagapathi Allam
                            from Mumbai, Maharashtra
                            Aug 17, 2017
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                            Sir, my name is jagapathi allam, my mobile number [protected], my brother had sent a courier from my hometown gudur on 8/8/17to a. Rangampeta (Tirupathi), sir i have not yet received, i have called to main branch tirupati thirce but they are not responding properly and moreover they scolding & talking badly, so i checked my courier tracking h74983885 in tracking i have shocked by seeing it tht my parcel had successfully completed, so i want a solution or my parcel back or my money with parcel rate, and one thing every number in the site is fake
                            +1 photos
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              N
                              Narayan5098
                              from Chennai, Tamil Nadu
                              Aug 17, 2017
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                              Consignment no. V39870890
                              Weight 200grams to be delivered to delhi, mahavir enclave, 110045 by express plus delivery.
                              This was supposed to be an express plus delivery and reach on august 14. I demanded a slight address change to which the courier person was comfortable and said to deliver it on the same day. He did not deliver the package and didnt even care to prompt me. Instead of countless calls and mails from branch he is unwilling to deliver the courier saying he wants mail from dtdc branch which i already arranged and the mail was sent many times. Even the dtdc employee called directly to deliver the package, still he is totally incapable of doing his job. It has been 3 days past the original delivery date that too express plus delivery. Despite of everyday calling the guy manoj who has the package doesnt even listen and cuts the call. I just want the package to be delivered asap. Please do something about the manoj dtdc guy he doesnt even listen to his own branch how will he be able to resolve with customers?
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                A
                                Annapurna Katrapati
                                from Hyderabad, Telangana
                                Aug 17, 2017
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                                Address: 500055

                                Tracking id a33180909
                                Since from a week the status of my order is mia route. Wat does this mean not delivered. Am waiting for this courier from a week and now it shows mis route.. Wat am i supposed to do.. This s not the first time am experiencing this. Last time u guys lost my courier.. This time mis route. I need this courier in a day or 2 days time.. Kindly check wat u can do on this.. I will never use dtdc again if i don't get my order in 2 days time.. And i will not recommended people to use as well. When i supposed to call your customer care they are not responding to my call or email.

                                Thanks,
                                Amala
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Pankaj Bansal raju2518
                                  from Delhi, Delhi
                                  Aug 17, 2017
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                                  Address: 110092

                                  Consignment no. Z29991941

                                  We have couriered the enevolep on 03.08.2017 from laxmi nagar delhi to pitampura delhi. Inspite of so many reminder, they informed us they have delivered the documents on 14.08.2017. However no document is received to our party. Now no body from the dtdc pitampura person is picking the phone. Please reply us asap. This was very urgent and important documents.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Aug 17, 2017
                                  Updated by Pankaj Bansal raju2518
                                  Consignment No. Z29991941

                                  We have couriered the enevolep on 03.08.2017 from Laxmi Nagar Delhi to Pitampura Delhi. Inspite of so many reminder, they informed us they have delivered the documents on 14.08.2017. however no document is received to our party. Now no body from the DTDC pitampura person is picking the phone. Please reply us ASAP. this was very urgent and important documents.
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                                    A
                                    Aashna17
                                    from Noida, Uttar Pradesh
                                    Aug 16, 2017
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                                    Address: New Delhi, Delhi

                                    A courier of consignment number (V[protected] was about 700g and costed 360 for primes delivery i was told that it would reach its destination the next day after. On 11th aug i submitted the courier on 12 aug and 14 aug i told them about this delay and the stuff kept on bringing up non sense excuses also didn't do anything about it. How can i file a complaint and get my money back.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      yadav482
                                      from Jammu, Jammu and Kashmir
                                      Aug 15, 2017
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                                      Address: Pulwama, Jammu and Kashmir, 192301

                                      Sir my relatives send me a courier from gujrat last 20 days before but i cannot get the courier. I tried to call customer care about four times customer care put me on hold about 1 hour everytime. I sent 4-5 emails but nothing happen. My shipment number is a37885101. Mobile number [protected]. Smq number 62/3 arjan enclave. Air force station awantipur disst pulwama jammu and kashmir
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Aug 16, 2017
                                      Updated by yadav482
                                      No reply till date
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                                        Jilani Sa
                                        from Hyderabad, Telangana
                                        Aug 15, 2017
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                                        Address: 500062

                                        I thought DTDC courier will reach faster than other couriers and Indian Post, but now I came to know DTDC is worse in the service and support, no one will pick the call to answer in customer care.

                                        Okay, past is past, here after I will not use your courier and I'll not recommend others to use DTDC, Let me know the delivery status of H02638655. More over you have charged Rs80/- for this worst courier service.

                                        Source : Hyderabd
                                        Destination : Tandur
                                        Distance : 115 KM
                                        Charges paid : Rs 80/-
                                        Booking date : 8th Aug 2017

                                        Still How many days will you take to dispatch? Today is 15, still not Idea where it is, when it will reach ...
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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