DTDC Courier & Cargo Complaints & Reviews

I have parcel my courier from vizag on[protected]. But yet the parcel not reached at his destination. While communicated to telephonic the keonjhar branch told we are not providing the service. My question is that what is the value of recipient phone number on courier cover page. They retun it to bhubabeswar. Can you please clarify me whether your service for consumer friendly or not. Why a consumer will face problem by investing money with...

Dear Sir/Ma'm,
My courier which has been sent from gurgaon haryana, Ref no is z32621988 is not delivered till now to me at Ludhiana but when I check status, Status shows it has been successfully delivered on 01st august2017.
Why such type of wrong status updated by your personal and who will bear the loss due to this????
Regards
Shivendra Singh
H.no.-3574, sector-32A,
Chandigarh road Ludhiana...

Hi,

I sent 2 rakhi one was to bhubaneswar and the other was to cuttack last month 22nd of july. I kept on enquiring and they said courrier is delay. Today when i tried reaching out to csr they said it's delivered and when i checked with the concern person whom it was supposed to be delivered they did not receive it. I tried asking the csr and they were very rude and i received the worst customer service ever in my life. They...

Dear sir/madam,

The online status is : successful delivered. Actually it's not delivered even though address is correct. Contact no is correct

They never call.
They never even come. Online status is wrong.

Courier reference no : h01715822
Recipient info : utpal kumar patra
Address : at+po: kokpara, via dhalbhumgarh, east singhbhum, jharkhand
Pin: 832302
Contact...

I had sent rakhi to my brother at mumbai from gurgaon on 24th july 17 by docket no. Z29745675 but till date the rakhi has not been delivered. Whereas ur tracking system shows that it has been delivered but this is not true
I would request u to do the needful so that my brother could get the rakhee before rakshabandhan as u know how importent is rakhee for a brother from his sister
Hope u will consider it urgent
Thanks...

I booked my parcel at badarpur new delhi to kanpur on 29th july but my parcel was not delivered till today. As per tracking id its shows that parcel was reached at kanpur on 31st july when my brother call your kanpur's regional office your staff said that the parcel not reached at kanpur. Before this the other parcel booked on 19th july at same address that parcel delivered in next 2 days so there is no problem in address there is a problem...

Today, one person call me from this number [protected] at satnaampura punjab to receive courier. While talking very casually that person was asking about the tracking number, but i was busy and can't arrange pen to note down the tracking number. After 3 or 4 seconds he told me that (Ki tum baat kaise kar rahe ho) i. E.in hindi, then i replied (Ki jaise tum baat kar rahe ho) again in hindi.
Then he told to some body regarding my courier...

This is regarding drs z[protected]Cn number z[protected].
This is not the customer signature and it has not been delivered.
The phone number that is also updated is wrong.

Can you please look into the matter as urgent as the consignment was send on 22nd july 2017.

When i am trying to contacted dmc sambalpur number [protected] got a reply this this is not correct number....

Letter/envelope containing important documents was booked at calcutta to be delivered at jammu address on 21/07/2017 vide consigment no. K00939966. The said envelope has not been delivered to me till date despite repeated reminders to the dtdc couriers. I request the higher authorities of the dtdc couriers to look into the matter & have the envelope delivered to me at an earliest otherwise i will be compelled to approach the consumer court...

In internet dtdc written wrong message that they have delivered on 31/7/2017 time 22.31with receiver name wrong. They mentioned the name sing which is incorrect no sing name written in envelop
We assumed person due to heavy rain in kolkata throw the document despatch date 27/07/2017 from gurgaon
Night 22-31pm appartment gate never open in multistory bldg. We are planning to send a legal notice if we donot receive within...

My parcel tracking id is k01747054
My parcel was not delivered till today, but as per tracking id it shows that parcel was successfully delivered and your delivery boy call me after one week and told me that collect your parcel from their home. I am working person and i haven't time to go someone person home to collect my parcel
Please solve my issue as soon as possible
Thanks
Vikas...

I had sent an urgent consignment from hyderabad to new delhi dated 29th july 2017. On tracking it is showing somewhere wrongly delivered. Receiver is some random 's' and relationship status is office colleague!!! It was sent to a residential address then how could be delivered to a colleague. I am unable to reach to any of their so called customer care numbers and so far no reply to my email too....

My courier refrence number is x20683936. My courier has been returned without inform the concern person. As the concern person cell number or firm phone number is reflecting on my courier. I didnt recieve any msg or phone call regarding my parcel.
That courier is so important for the company i expect the legal action for this reason and teach the lesson who deliver the parcel and all the connecting persons for the negligency of my...

We are based out of mumbai and have been running from pillar to post to get this consignment which was sent to us on 24th july from kashmir. It is a consignment of dry fruits for which we have already paid the supplier.

The dtdc offices in mumbai have no clue as to where the consignment is though they say it has reached mumbai.

They don't respond on emails either. Now new story is it will be delivered from andheri...

Dtdc website courier delivered successfully but courier not reached to the address at all.
As this courier contains important documents. Very much worst service, no response from dtdc team. For one courier tracking reached many people from last 10 days, but no one knows where is the parcel.
Consignment number: b45270606
Sent date:[protected]
Totally dissatisfied with dtdc, very worst courier service i ever was...

Respected sir/madam,

We have dispatch one courier navsari to patiyali but parcel is not delivered. I say that first your navsari branch confirm to this parcel reached this address he say that shure sir. But today i have call to your kasganj branch he say that your parcel is not delivered on this address. He say that pick your parcel in office. I am not satisfied dtdc courier and your service is not good. Are you wrong commitment...

I have booked courier on 20th july 2017 and i have checked status as un-delivered. Called customer care many more times and contacted local regional office but no response. It's a pathetic service, no response nothing. Could you please help on this and find the below details.

Name : chandra
Courier booked : 20-july-2017
Tracking no. H01727248
Last status : un-delivered
Last status date : 24-july-2017br...

On 25th of this month july i sent a courier to jalandhar through your courier service from delhi.in my parcel there is 4 no. Of notebooks of my child at the time of courier booking but when the courier is received on the delivered address they found only two nos of notebook.
The name slip paste on the notebook is :prabhnoor kaur / nersury e
Courier no. Is - z31149836
Please do enquiry nand find the missing books as soon...

I have bought a garment cloth (Hidesign leather bag) worth rs 5700. But due to non satisfaction i returned it through dtdc. My consignment no is k00398182. It was weighted 677 gm and dated 27/06/2017 (Origin kf-2474). It was charged me rs 260. It was sent to jabong.com, returns processing centre, gurgaon, haryana, pin-122015, sent from manish mandal, ashrampara, basirhat, north 24 pgs (N), po+ps= basirhat, 743411. But due to misroute it did...

On 06.07.2017 this month, i sent a courier containing wd 1tb external hard disc of worth rs.4500 (Approx.) and its pouch from hyderabad to bangalore through dtdc couriers. The hard disc contains important data and personal photos. But the parcel didn't got delivered for 20 days and have been "declared lost" only before a week after continuously asking them for those 20 days. Still the company is not initiating a refund for the parcel. The...