DTDC Courier & Cargo Complaints & Reviews

My consignment no is f10452176.
The durgapur main branch dtdc office representative took the consignment after taking the pin code (741507) but did not deliver it.
The consignment returned.
But i did not get the money reimbursed.
If they do not deliver to that pin code why did they receive my consignment?
And after that if it is not delivered, why they did not reimburse the money?

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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We had sent DD and xerox certificates via DTDC courier(No: H[protected] to Central Council for Research in Yoga and Naturopathy, new delhi from visakhapatnam, Andhra pradesh on 18-Jul-2017 and it should be delivered by last date of submission 31-Jul-2017.
courier boy reaches to this location after 5pm and they rejected as boy reached after closing hours.
Instead boy delivering the courier on next day, before closing hours, he returned it to Vishakhapatnam and finally it reached me on 21-Aug-2017 after several followups due to incorrect status appearing in tracking website.

We want justice and expecting compensation for this irresponsible and negligency actions from DTDC courier service so that it wont repeat other time to other customers for important deliveries.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400059

Website: DTDC

I had booked a consignment on 17 Aug 2017 from DTDC, Marol, Andheri to be delivered to Virar west, expected to be delivered on 18 Aug 2017.
To my surprise though Address, landmark, pincode and mobile number all were printed on the packet, the packet traveled to many places when I inquired and tracked its location before being delivered to the destination on 22 Aug 2017.
The consignment traveled from Marol to Kalyan then to Boisar, then to Parel then to Marol and then to Vasai and finally delivered to Virar on 22 Aug 2017.
When inquired the reason for all this chaos, was informed that I might not have written the address properly. See the attached image and inform what is wrong with the address.
DTDC has employed such ###### who can not even read and understand the address and follow the protocol.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Dipak1978

from Noida, Uttar Pradesh

Aug 23, 2017

Dear Sir, I had sent 2nos. parcel(Z20951745 & Z[protected] on 06/04/17 & 13/04/17 respectively. Both parcels are not delivered. Several times I had follow up & requested for return back this parcels if not delivered. but no action taken by the office( sector-10, Noida) yet now. They only doing false commit & harase me. Please do the needful. Dipak

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This is the worst courier company i had experienced in my six year work life.
These fellow think that we are the delivery boy and ask you to come and collect consignment, even if you go to receive, you will not find single person in office, they enjoy among them self and ask you to come later. Worst courier company, they will bring only and only loss in your life. If anything got delivered by this company think you luckiest person.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: Haridwar, Uttarakhand

Dear sir/madam

I am very much disappointed to your service. I have not get my parcel till date as your online portal shows delivered dated 8/8/2017. Your courier man cnt gave favorable response & avoid my calls. Calling past several days.. Frustrated please do needful.

No single person hear our problem. Already paid online so its tough to to track. Kindly do needful. 1150/- is not a less amount

Tracking no z32740790

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Aug 22, 2017

Updated by charu_88 Regards
charu sharma
[protected]

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Address: Malappuram, Kerala

I am using the service of dtdc to send and receive my parcels across india. I am not receiving any parcels to my door step when parcel is addressed on my name to my malappuram, kerala address.
In ketala dtdc agent will give a cal and ask us to come n collect from their office. Also recently one parccel i received had missing items.
I request you to please ttake necessary steps against the malappuram, kerala agents to deliver to door step
Thanks

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Address: Hyderabad, Andhra Pradesh, 500032

This is in regarding the courier with docket no. V39850265 which had been delivered in broken condition. At the time of submitting the same to the concerned person at gachibowli (Near dlf gate no. 3) branch, hyderabad, it was being informed to the concerned person that package contains breakable item so kindly ensure the safe delivery. And he just inform us for extra 100 rupee's charge (I. E risk surcharge) for a safe delivery and ensured us it will be delivered in the same condition. It was a gift to my friend and this was really not expected from your dtdc. I expect a good response from your side, as such matter cannot be neglected and it is a case of sheer negligence.co-operation will be highly appreciated.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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I have sent 1 parcel to rajasthan suratgarh but it did not recived yet while i am tracking it online it is showing that the package is alrready deleverd.
Help me regarding with

Consignment no, is m55531627

Receiver, gulab katre
C/o vrc construction [i] pvt ltd.
Rajsthan rajyavidhut utpadan nigan ltd.
Suratgarh super critical thermal power plant unit 7, 8
Suratgarh - 335804
Mo. [protected], [protected]

Sender, pranay katre,
Nagpur
[protected]

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Please anybody help me... My courier was delivered to somebody else... How can this happen.. Please provide me the details, i want my documents.. It's urgent. On tracking it's location it is showing that it is delivered on 19/08/17. It is been couriered on 18/08/17.

Tracking id — v39675840
From — rudrapur to greater noida
Call me on - [protected]
Name — akash sharma
Address — iimt college of engineering, greater noida

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zeedil

from Aligarh, Uttar Pradesh

Aug 21, 2017

I sent the package but it is at panjim branch goa since 5-8-17 i talked at branch but once the said they will deliver today on 8-8-17 after that they are not picking up phone i did message them docket no address phone no of party but no response from there side kindly solve the issue thank docket no is Z30639925

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Address: 176023

Website: [email protected]

Dete of booking 11 aug. 2017
Courier no. V39217216
Courier traking show that courier is deliverd but not courier is not delivered
To my address ...
Courier contains phone of 13500 rupess i need my courier argent so place help me coustmer officer don't give answer of my call ... place resolve my problem ... my pin code is 176023 but courier tracking show the courier is deliver at pathankot is not my area so where's my couriur ... place try to solve this problem i think courier is deliver to wrong address pleace get it back and deliver to my adress ...

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Neeraj80381469

from Nandigama, Andhra Pradesh

Aug 22, 2017

I sent parcel via DTDC bangalore in a secure envelope. Out of the 3 items sent 1 item is stollen and only empty box is sent. It was a perfume which is stollen. No one is taking responsibility.

Lost trust on DTDC. It was a costly perfume.

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Address: Dewas, Madhya Pradesh

I refer this service, to send my parcel to katni from dewas (Mp). But in just that short distance, but high charge also my parcel is yet to deliver.
Why so... My cn no. Is m53765569.
This was very urgent. But now i m help less. Because it was my first and last mistake to prefer dtdc.
Very sorry. The dewas representative have promised that the parcel will reach in evening of saturday or sunday morning, but not delivered yet.
The item will have no worth if it is reaches tomorrow.

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Address: Pune, Maharashtra, 411057

I have posted a consignment to dtdc office in wakad, pune, maharashtra. Following are the details of my shipment
Date of submit - 1st aug 2017
Consignment number - n97508195
Location - wakad, pune, maharashtra
Cost: rs. 2000/-

Even after 18 days, the status of the consignment is 'in transit'. Dtdc mentioned that the consignment would reach the destination in 5 days. I have been trying to reach the customer care and their reply is 'we will check and get back to you' and nothing happens after that.

Possible resolution - i need full refund of my payment made to dtdc for this consignment.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: Visakhapatnam, Andhra Pradesh, 530026

Website: www.dtdc.in

I have couriered the my documents from hyderabad on 14th august to visakhapatnam.
I see the courier is not yet delivered. I contacted the destination (Srinagar, gajuwaka visakhapatnam, phone number : [protected], [protected]) dtdc branch, the response is very bad from that branch and they say they are not responsible for the delivery of the package.
This behaviour from dtdc utterly disappoints me as a customer. There is no information in dtdc website, when trying to track it. I feel some misuse of the courier which i sent.

Aug 20, 2017

Complaint marked as Resolved

I went to the DTDC office, where I have submitted the package for delivery and explained the situation. They contacted the Main branch at the receiver city and taken care of the Delivery.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Swarnali Dutta

from Bengaluru, Karnataka

Aug 21, 2017

I have given a courier for express delivery but still after 2 days the receiver have not receive it yet.

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Address: Indore, Madhya Pradesh, 452012

The consignment no p42301969 was booked on 31st july 17 at pune dtdc franchise. Till date its undelivered to consignee address.
No communication or notification has been made with recipient. Or sender regarding this.

Upon investigating on 07.08.17 with pune dtdc franchise from where it was dispatched we come to know that it has been in transit on 02.08.017 the online tracking also shows the same status that it is reached at indore hub on 02.0817 from then its not delivered to us till date and no communication /information /notification received about it from dtdc indore.

The local phone and customer care are not responding either as compliant is register against it with ticket no 07089567 on 07.08.17 no response to mail/complaint is recived till date.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Address: North Goa, Goa

I had send a shades through dtdc courier parcel from mumbai to ambikapur wbis showing bei g delivered to hyderabac as per dtdc online tracking. Package number is m55363707.

This package was supposed to be delivered in foĺowing address:

Adarsh bansal
C/o adarsh bansal sales
Alakannda talkies complex
Agrasen chowk
Ambikapur 497001
Surguja - chhattisgarh
Ph.[protected]

Kindly update the status.

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Address: Jaipur, Rajasthan, 302022

Website: www.dtdc.com

Dear Concern
I just want to say that i sent a courier through DTDC on dated 08th August 2017.
On the mention below address.

Document Number- Z32474507

Address-

Rajesh
339 Srinagar toll tax road
near mps school kumbha marg
jaipur
sitapura industrial area jaipur
Rajasthan 302022
Contact No- [protected]

They said there is no service today and then i speak to Mansatovar Branch office i provided another address for delivery they said we are not going to deliver.

Please sugget and find the mention below new address

Document Number- Z32474507

Address-

Rajesh
Swastik Copper Pvt Ltd
E-1/1274 Phase 3rd
Sitapura Industrial Area
Near Mahatma Gandhi Hospital
Jaipur Rajasthan 302022
Contact No- [protected]

Please revert me with proper answer

Name Vikas
Contact number [protected]

Courier from Jammu

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Address: West Godavari, Andhra Pradesh, 534003

I have to recieve package from chennai to eluru which is pincode 534003, which is written correctly on payment slip.but my tracking id showing wrong pincode wrong shipping adress, its important one, how come these are misplaced.we depends on courier.please resolve it as soon as possible.i had my recepit with all filled correct details, please consider it.

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Address: Raigad, Maharashtra, 402107

Dear sir,
We book one parcel to dtdc courier on 03/12/2016, dc no-d31118340.
Customer name-jsw steel limited, dolvi works
Geetapuram, dolvi, taluka pen, dist. Raigad,
Maharashtra, india - 402107.

We have not received customer receipt of courier to till date.
We request you to please provide customer receipt against following dc no.
Dc no-d31118340/03.12.2016

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Address: 560078

Sir,

I have couriered in a docket # b46483269 dated 04/08/2017 an parcel for pin code # 577132, dated 04/08/2017, but webiste its showing pin code # 573201

Still parcel not reached, nobody has call us for qny query related address or for any information..

Its almost 14 days am afraid where the parcel is?

I have called dtdc customer care, they share other number call, which reaptedly happening daily

Please look in to this and get back my parcel to us..

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Address: Bangalore, Karnataka, 560037

Parcel having consignment no v34490493 showing out for delivery from august 14 onwards but not delivered yet. I talked to concerned person at whitefield branch. He was rude and unable to give any satisfactory reply. The parcel contains mobile worth 12000 plus 32 gb memory card. This is very very urgent and required priority attention. Also talked with local courier person at the delivery end and he said he had not got the parcel. So it's a worrying situation for me until the parcel delivered.

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DTDC Courier & Cargo Complaints & Reviews

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DTDC Courier & Cargo reviews & complaints page 377

product not delivered, not attempted but money not reimbursed

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regarding undelivered courier no h74240042

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consignment undelivered intime

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not delivered and delivery boy asked me to come and receive

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parcel missing

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courier not deliver to doorstep

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dtdc broken item delivered

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package not received (m55531627)

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not delivered to me

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website show couriers deliver but courier is not deliver

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delay delivery.

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shipping of consignment to ireland

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irresponsible behaviour by dtdc employees, courier not delivered

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package not delivered without any communication and notification

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shade

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courier misplaced and not deliver

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wrong delivery address on my tracking id

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we have not received customer receipt

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courier not received at destination

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product not delivered

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