Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: May 27, 2026
Complaints 11705
Resolved
1320
Unresolved
10385
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 379

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Brijeshkt86
from Bengaluru, Karnataka
Aug 11, 2017
Report
Copy

Dear sir,
I surendra tiwari booked my courier from jabalpur office to manvi tehsil, raichur district on 1st aug. 2017 copy attached for your reference
Shipping address is
Brijesh kumar tiwari
Ward no. 10, pampa housing colony
(Old sub registrar office)
Manvi-584123
Raichur (Karnataka) m. No.-[protected]
It is very important document, which i have to need on or before 11/08/17
Very worst experience, i lost my precious time, value & money.

Kindly help

Regards

Surendra tiwari
[protected]
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Aug 11, 2017
Updated by Brijeshkt86
My Docket No. is M53429939 till date not delivered.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    À
    रिपन शर्मा
    from Gurgaon, Haryana
    Aug 10, 2017
    Report
    Copy

    Address: 181201
    Website: dtdc

    Complaint against ur vendor present at akhnoor, jammu and kashmir. Firstly the dealing hand has no manners how to talk n giving bad impression about ur courier service
    I have booked a parcel in ur dtdc from amb himachal to akhnoor jammu and kashmir in ur plus service where booking authority told me that day after tomorrow courier will reach destination but ur msg received on 9th Aug
    "Your Shipment V38812769 thru DTDC is arrived @ final destination. Track @ http://tinyurl.com/yavphlcb" is like that I visited ur dealers shop and asked about my parcel he told that I have not received yet that I called ur jammu office present at gandhinagar they also told that not yet received. Then next day on 10 Aug parcel reached at gandhinagar jammu but still ur dealer from akhnoor not receive n delivered it me. I asked to ur gandhinagar office they told that parcel is delivered to akhnoor office but still had not received by me. Called ur dealer the way he talked to me was very rude did not liked n the one is ruining reputation of company very badly... So please ensure
    N parcel contain very urgent items of mine .
    I even requested him so many times but ur dealer shows me his attitude to me very proudly
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    डियर सिर मेरा नाम शंकर दरजी है और मेरा कूरियर दिल्ली से आया है और आपके कूरियर वाले बंदे ने घर पर नहीं दिया बल्कि मुज़े बताया कि आपका मोबाइल nomber जो लिखाहै वो 9 dizit का है तो मेने नहीं लेकर आया और मै कूरियर बॉय की बताई हुवी जगह से 17km दूर था फिरभी मुज़े तुरंत उन्होकी बताई हुई जगह पर आनेका कहा वरना मे कूरियर वापस भेजदूँगा तो मे जॉब छोड़ पहले उसके बताए जगह पर गया तो वहा उसका कहनाथा कि मे वहा कूरियर देने नहीं जाता सबको मे मेरी जगह पर ही बुला लेताहू तो सिर आपसे ये बिनती है कि जो जगह पर कूरियर बॉय डिलीवरी देने नहीं जासकता तो वहां का कूरियर नाले मेरा कूरियर nomber :Z31315872 hai
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      1
      15bba
      from Delhi, Delhi
      Aug 10, 2017
      Report
      Copy

      My mom sent me a parcel from Jaipur to my hostel. All I received was some packets of namkeen which were badly torn. One box which contained home cooked food. That box was broken like it had been smashed on the ground. I was supposed to receive 4 packets of cookies. Got three and those packets weren't packed and didn't have the sufficient quantity of cookies. All the ready to eat poha boxes were opened. In short, everything was opened by persons related to DTDC and the food was stolen.I am attaching images of how great of a service DTDC is providing these days.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        TARAKESHUMA
        from Kolkata, West Bengal
        Aug 10, 2017
        Report
        Copy

        Address: Kolkata, West Bengal, 700008

        I am sorry to inform you that I have booked a domestic article packet on 07.08.2017 at 3.00 PM through air which costing Rs 2550/- for 16.60 Kg which was supposed to reach hyderabad on 09.08.2017. today is 10.08.2017 and the tracking is still showing last data 08.08.2017 at 01:08 Hours location Kolkata Hub. I have tried to contact with customer care several times but none of them received the call. Kindly find the attachment of shipment details of docket number - D36033817. On enquery from the dealer now it was revealed that the shipment was made through Surface Transport instead of Air. The purpose of my article which was required on 09.08.2017 it was failed and as per their version it will reach by 13.08.2017.
        I like to take stricked action against the dealer and the they must refund amounting Rs 10, 000/- as penalty for their huge mistake.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        The parcel on August 1 has not been received till 9th August. While showing successfully Deliverred on the website.

        Consignment Number Z32670078
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          Gauravshuklapgdm
          from Delhi, Delhi
          Aug 10, 2017
          Report
          Copy

          Address: 560048
          Website: www.dtdc.in/contact_service.asp

          Hello Team

          I have dropped emails and call DTDC guys about my consignment. But i did not receive any response from them and its not delivered yet.

          Its very pathetic experience with them. Still i have no idea when would i receive my consignment.

          Please provide an update on my consignment and when will it get delivered.
          ABW # B44934934.

          Thanks
          Gaurav Shukla
          [protected]
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          I sent parcel on 26july 2017 from amritsar to ontario canada and shipment no is N98137792 and till date not received yet. I track through ups worldwide service but that is not showing any daye for delivery ups tracking no is 1Z3R[protected]
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Debasmita Parija Dash
            from Guwahati, Assam
            Aug 10, 2017
            Report
            Copy

            Address: Khordha, Odisha, 751031

            Dtdc is the worst courier service.
            A product was couriered to bhubaneswar address from Nasik but the Jayde Vihar located dtdc didn't give the courier on my address for 10 days. Giving them enormous calls didn't change their mind.
            They started ignoring my calls and gave a excuse later that the address is non serviceable area. This is not the way they handle people's goods. Highly unprofessional
            I have suffered a lot. They should be penalized.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            I send rakhi from agra to jhansi on 31/07/17 but till now the rakhi is not send by your courier till above date so kindly see it.
            Consignment no. Is z33134615
            I sent parcel on 26july 2017 from amritsar to ontario canada and shipment no is N98137792 and till date not received yet. I track through ups worldwide service but that is not showing any daye for delivery ups tracking no is 1Z3R[protected]
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Akansha Vaish
              from Sitapur, Uttar Pradesh
              Aug 10, 2017
              Report
              Copy

              Address: Chennai, Tamil Nadu

              I have couriered my house hold items, containing my clothes and other items

              The package was wet and was delivered in damaged condition.. Poor condition of my clothes.. Documents papers are completely wet and torn.

              Take the action for the irresponsible conduct..

              If a perwon is trusting your service company. Your duty is to deliver it as properly as possible.

              No wraping of plastic and all was done.. Simply you guys have dumped the luggage and dumped back in my home.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Ratul Dhar
                from Gangtok, Sikkim
                Aug 10, 2017
                Report
                Copy

                Address: Tinsukia, Assam, 786181
                Website: DTDC

                We are from McLeod Russel India Limited, Margherita Tea Estate.

                On[protected], we had dropped an envelope containing Documents at DTDC Courier & Cargo Servvices, Margherita-786181 for despatch from Margherita-786181 to Siliguri 734003.

                The courier vide consignment No. K01394840 was despatched but an amount of Rs. 300/- was charged for such a small delivery. We feel astonished that the same service is provided by other reputed courier companies at around Rs. 100/- to maximum Rs. 120/-.

                We even made an enquiry at the Tinsukia Office of DTDC and they too offered the rate around Rs. 120/- to the maximum.

                We do not complain to get something in return but feel ashamed for DTDC, a reputed concern has no uniformity over the rates and is in such manner cheating its customers.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ayushi Shukla
                  from Lucknow, Uttar Pradesh
                  Aug 9, 2017
                  Report
                  Copy

                  Address: Lucknow, Uttar Pradesh
                  Website: www.dtdc.in

                  I sent a package on 27th july, 2017 which was 'rakhi' and was to be received before rakshabandhan obviously. But today is 9th august, 2017, 2 days past rakshabandhan and the courier is yet not received. When i tried tracking it shows 'not delivered' because 'office closed'. I had provided residential address and also we have cctv recording and no one came to deliver the package.
                  Consignment no. Is z32542404
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    bhartirupali
                    from Noida, Uttar Pradesh
                    Aug 9, 2017
                    Report
                    Copy

                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                    This in reference to the courier send from noida to sultanpur on 1st august 2017, consignment number - z30719483. Till 7 august they dont have any update of the packet place.
                    Your service of delivery is extremely poor, kindly close your courier service.
                    I have asking for help from noida customer care to sultanpur customer care
                    But nobody helps me and respond me that they are not responsible and they donot know where is the packet.
                    On 9 th august i called mr. Ajeet (The delivery person) and shravan of sultanpur but they both denied of service. Nobody took responsibility of where the packet is and the packet contains rakhi which is on 7th of august and i couried it on 1st of august but still i donot know where is the packet.
                    This is extremely shameful for your service.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      manoj sai kavuri
                      from Hyderabad, Telangana
                      Aug 9, 2017
                      Report
                      Copy

                      Address: Hyderabad, Andhra Pradesh, 500070

                      I submitted my product at hyderabad, vanastalipuram branch at 3rd of aug 2017 to karimnagar as an emergency for 1 day delivery and today is 9th of aug and still my product is not delivered and when i contacted the karimnagar branch they are telling me to come and take the delivery and go. Worst reply by your authorities. I want a serious explanation and immediate action against it. Thank you.
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      I was sent a courier (B[protected] from bangalore on 1st August, to Wayanad. The courier hasn't received yet and the update says that courier was reverted back to cochin from calicut. Please
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vpn_rj
                        from Lucknow, Uttar Pradesh
                        Aug 9, 2017
                        Report
                        Copy

                        Address: Kanpur, Uttar Pradesh, 208027

                        I have booked a courier on date 2/8/17 with no. Z32848299 till date 9/8/17 my courier not reached.

                        How much time will you take. Is it your service,, very bad...

                        Take action about it, or we (Me and my family) should leave dtdc courier service for forever.

                        We are attached from at least 5 year, don't you give attention towards your old customer...
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Since my account open for 20 days but not activated yet. account no:[protected](JELLA SRIDHAR). I respond from bank consultant not good, i request you activate soon
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Ratnadeep Dhar
                          from Kolkata, West Bengal
                          Aug 9, 2017
                          Report
                          Copy

                          Address: 711302

                          Dear sir,
                          I had sent an important document through dtdc from jalpaiguri pin 735101 to mailing address kolkata cfa food park dhulagarh plot no f3 ground& 1st floor vill sandhipur p o joynagar howrah 711302 on 04/08/17 but dtdc has mentioned wrong entry of delivery pin for that reason the document has not got delivered yet. There is no fault from my end. Please resolve the issue. Regards
                          Ratnadeep dhar [protected]
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            U
                            Ushma Singhee Saraf
                            from Kolkata, West Bengal
                            Aug 9, 2017
                            Report
                            Copy

                            Address: Kolkata, West Bengal

                            Cn no - d34927198 was sent by me from kolkata to vrindavan on 21.6.2017
                            When it ws delivered d package was open so my clinet refused to take it.
                            He asked the concerned person to send it back to me.
                            It has been 1 n half months and i havent received it yet.
                            The courier was sent from he the dtdc branch near deshapriya park
                            The persons phone no. Is +91 [protected]

                            I am highly disgusted by this careless behaviour and i wamt my goods back at the earliest.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              SAMARTH AUTOMOTIVEZ SND
                              from Bengaluru, Karnataka
                              Aug 9, 2017
                              Report
                              Copy

                              Address: Raichur, Karnataka, 584128

                              Dear sir,

                              Our track no :b46566110, booked on[protected] from mysore to sindhanur — 584128, dist:raichur,

                              We not got our courier from 3 days,
                              Our track no :b46566110, booked on[protected] from mysore to sindhanur — 584128, dist:raichur,

                              We not got our courier from 3 days,
                              Our track no :b46566110, booked on[protected] from mysore to sindhanur — 584128, dist:raichur,

                              We not got our courier from 3 days,
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pryank Shukla
                                from Gurgaon, Haryana
                                Aug 8, 2017
                                Report
                                Copy

                                Hi team,
                                I would like to inform that my part which was courier from delhi on date 27 july-17 to dehradun,
                                As per tracking details part was delivered on date 06 aug-17, but physically not received,

                                Still waiting part, i already complain 2 time to your feedback link but not get any response.

                                Kindly do on priority basis, its very important part.

                                Please find my details,

                                Pryank shukla,
                                C\o - mr. Santhok singh,
                                H. N.-100, stret no -100, deep colony,
                                Nalapani road, near idbi bank, dehradun, uttrakhand,
                                248001,
                                Mob - [protected]
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  arijit44
                                  from Tumkur, Karnataka
                                  Aug 8, 2017
                                  Report
                                  Copy

                                  Address: Hassan, Karnataka, 573123

                                  I m receiver of a package tracking no z29394908. That package came to hassan on 1st august but after that every day it is showing out for delivery but he is unable to contact me. The address is a sbi branch address, how can a courier company not able to find a sbi branch??? I have called twice to their bangalore customer care no. But all the representatives are busy for continuous 5 min also i have sent a mail on 7th to [protected]@dtdc.com but they even don't bother to acknowledge. They have returned the package without trying even once. The package contains cloths, the supplier asking charges again delivery. Please solve the matter.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    Tousif Kamal
                                    from Chandigarh, Chandigarh
                                    Aug 8, 2017
                                    Report
                                    Copy

                                    Address: 140507

                                    Shipment summary print
                                    Tracking no. Z26979219 last status successfully delivered
                                    Reference no.
                                    Booking date 08th jun'17
                                    Last status date 13th jun'17
                                    Shipment details
                                    Origin delhi destination rajpura destination pincode 140507
                                    No. Of pieces 1 service type lite
                                    Package contents
                                    Receiver details
                                    Receiver name sinn relationship relation not mentioned
                                    Phone email
                                    Shipment tracking history
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    I would like to inform you that i have not receive any parcel against Tracking no. Z26979219. Parcel booking date 08th jun'17 from super refrigeration, Delhi to ALM food products Ltd. Derabassi Punjab. DTDC was saying that parcel has been delivered to consignee. He had not given any positively response. But it was totally wrong.

                                    There are some important document in this courier. So, I request to you that please take the action immediate and resolve my complain as soon as possible.

                                    Two months has been completed for the same issue.

                                    "I am still waiting for your positive response."

                                    "Thanking You"

                                    Regard,
                                    Tousif kamal
                                    Derabassi.
                                    Cont. No - [protected], [protected]
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      U
                                      Utkarsh Bais
                                      from Palampur, Himachal Pradesh
                                      Aug 8, 2017
                                      Report
                                      Copy

                                      Address: Solan, Himachal Pradesh, 174205

                                      My laptop battery has still not delivered to me, and they are saying that they have done there job they have given it to some security gard. But to whom, which and where, that's not there responsibility as they say and i am waithibg from 20th of july 2017 till today. My tracking id is "z29953620" and they will not do anything and telling me to do what i can do. This is the way dtdc is dealing with there customer.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Prachi Kenkre
                                        from Ponda, Goa
                                        Aug 8, 2017
                                        Report
                                        Copy

                                        Address: 403005

                                        My parcel is already in the dtdc panaji goa office from last three days. But when i call, they don't pic up the phone. And once they picked up my call and told me to collect the parcel from the office. After paying for home delivery why should i collect it from ur office.
                                        A strict action should be taken against this.
                                        Or else i will have to take a step against this.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit