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DTDC Courier & Cargo Complaints & Reviews

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Updated: Mar 23, 2026
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DTDC Courier & Cargo reviews & complaints page 379

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रिपन शर्मा
from Gurgaon, Haryana
Aug 10, 2017
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Address: 181201
Website: dtdc

Complaint against ur vendor present at akhnoor, jammu and kashmir. Firstly the dealing hand has no manners how to talk n giving bad impression about ur courier service
I have booked a parcel in ur dtdc from amb himachal to akhnoor jammu and kashmir in ur plus service where booking authority told me that day after tomorrow courier will reach destination but ur msg received on 9th Aug
"Your Shipment V38812769 thru DTDC is arrived @ final destination. Track @ http://tinyurl.com/yavphlcb" is like that I visited ur dealers shop and asked about my parcel he told that I have not received yet that I called ur jammu office present at gandhinagar they also told that not yet received. Then next day on 10 Aug parcel reached at gandhinagar jammu but still ur dealer from akhnoor not receive n delivered it me. I asked to ur gandhinagar office they told that parcel is delivered to akhnoor office but still had not received by me. Called ur dealer the way he talked to me was very rude did not liked n the one is ruining reputation of company very badly... So please ensure
N parcel contain very urgent items of mine .
I even requested him so many times but ur dealer shows me his attitude to me very proudly
DTDC Courier & Cargo customer support has been notified about the posted complaint.
डियर सिर मेरा नाम शंकर दरजी है और मेरा कूरियर दिल्ली से आया है और आपके कूरियर वाले बंदे ने घर पर नहीं दिया बल्कि मुज़े बताया कि आपका मोबाइल nomber जो लिखाहै वो 9 dizit का है तो मेने नहीं लेकर आया और मै कूरियर बॉय की बताई हुवी जगह से 17km दूर था फिरभी मुज़े तुरंत उन्होकी बताई हुई जगह पर आनेका कहा वरना मे कूरियर वापस भेजदूँगा तो मे जॉब छोड़ पहले उसके बताए जगह पर गया तो वहा उसका कहनाथा कि मे वहा कूरियर देने नहीं जाता सबको मे मेरी जगह पर ही बुला लेताहू तो सिर आपसे ये बिनती है कि जो जगह पर कूरियर बॉय डिलीवरी देने नहीं जासकता तो वहां का कूरियर नाले मेरा कूरियर nomber :Z31315872 hai
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    1
    15bba
    from Delhi, Delhi
    Aug 10, 2017
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    My mom sent me a parcel from Jaipur to my hostel. All I received was some packets of namkeen which were badly torn. One box which contained home cooked food. That box was broken like it had been smashed on the ground. I was supposed to receive 4 packets of cookies. Got three and those packets weren't packed and didn't have the sufficient quantity of cookies. All the ready to eat poha boxes were opened. In short, everything was opened by persons related to DTDC and the food was stolen.I am attaching images of how great of a service DTDC is providing these days.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      TARAKESHUMA
      from Kolkata, West Bengal
      Aug 10, 2017
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      Address: Kolkata, West Bengal, 700008

      I am sorry to inform you that I have booked a domestic article packet on 07.08.2017 at 3.00 PM through air which costing Rs 2550/- for 16.60 Kg which was supposed to reach hyderabad on 09.08.2017. today is 10.08.2017 and the tracking is still showing last data 08.08.2017 at 01:08 Hours location Kolkata Hub. I have tried to contact with customer care several times but none of them received the call. Kindly find the attachment of shipment details of docket number - D36033817. On enquery from the dealer now it was revealed that the shipment was made through Surface Transport instead of Air. The purpose of my article which was required on 09.08.2017 it was failed and as per their version it will reach by 13.08.2017.
      I like to take stricked action against the dealer and the they must refund amounting Rs 10, 000/- as penalty for their huge mistake.
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      The parcel on August 1 has not been received till 9th August. While showing successfully Deliverred on the website.

      Consignment Number Z32670078
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        G
        Gauravshuklapgdm
        from Delhi, Delhi
        Aug 10, 2017
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        Address: 560048
        Website: www.dtdc.in/contact_service.asp

        Hello Team

        I have dropped emails and call DTDC guys about my consignment. But i did not receive any response from them and its not delivered yet.

        Its very pathetic experience with them. Still i have no idea when would i receive my consignment.

        Please provide an update on my consignment and when will it get delivered.
        ABW # B44934934.

        Thanks
        Gaurav Shukla
        [protected]
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        I sent parcel on 26july 2017 from amritsar to ontario canada and shipment no is N98137792 and till date not received yet. I track through ups worldwide service but that is not showing any daye for delivery ups tracking no is 1Z3R[protected]
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          D
          Debasmita Parija Dash
          from Guwahati, Assam
          Aug 10, 2017
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          Address: Khordha, Odisha, 751031

          Dtdc is the worst courier service.
          A product was couriered to bhubaneswar address from Nasik but the Jayde Vihar located dtdc didn't give the courier on my address for 10 days. Giving them enormous calls didn't change their mind.
          They started ignoring my calls and gave a excuse later that the address is non serviceable area. This is not the way they handle people's goods. Highly unprofessional
          I have suffered a lot. They should be penalized.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          I send rakhi from agra to jhansi on 31/07/17 but till now the rakhi is not send by your courier till above date so kindly see it.
          Consignment no. Is z33134615
          I sent parcel on 26july 2017 from amritsar to ontario canada and shipment no is N98137792 and till date not received yet. I track through ups worldwide service but that is not showing any daye for delivery ups tracking no is 1Z3R[protected]
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            A
            Akansha Vaish
            from Sitapur, Uttar Pradesh
            Aug 10, 2017
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            Address: Chennai, Tamil Nadu

            I have couriered my house hold items, containing my clothes and other items

            The package was wet and was delivered in damaged condition.. Poor condition of my clothes.. Documents papers are completely wet and torn.

            Take the action for the irresponsible conduct..

            If a perwon is trusting your service company. Your duty is to deliver it as properly as possible.

            No wraping of plastic and all was done.. Simply you guys have dumped the luggage and dumped back in my home.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              R
              Ratul Dhar
              from Gangtok, Sikkim
              Aug 10, 2017
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              Address: Tinsukia, Assam, 786181
              Website: DTDC

              We are from McLeod Russel India Limited, Margherita Tea Estate.

              On[protected], we had dropped an envelope containing Documents at DTDC Courier & Cargo Servvices, Margherita-786181 for despatch from Margherita-786181 to Siliguri 734003.

              The courier vide consignment No. K01394840 was despatched but an amount of Rs. 300/- was charged for such a small delivery. We feel astonished that the same service is provided by other reputed courier companies at around Rs. 100/- to maximum Rs. 120/-.

              We even made an enquiry at the Tinsukia Office of DTDC and they too offered the rate around Rs. 120/- to the maximum.

              We do not complain to get something in return but feel ashamed for DTDC, a reputed concern has no uniformity over the rates and is in such manner cheating its customers.
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                Ayushi Shukla
                from Lucknow, Uttar Pradesh
                Aug 9, 2017
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                Address: Lucknow, Uttar Pradesh
                Website: www.dtdc.in

                I sent a package on 27th july, 2017 which was 'rakhi' and was to be received before rakshabandhan obviously. But today is 9th august, 2017, 2 days past rakshabandhan and the courier is yet not received. When i tried tracking it shows 'not delivered' because 'office closed'. I had provided residential address and also we have cctv recording and no one came to deliver the package.
                Consignment no. Is z32542404
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  B
                  bhartirupali
                  from Noida, Uttar Pradesh
                  Aug 9, 2017
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  This in reference to the courier send from noida to sultanpur on 1st august 2017, consignment number - z30719483. Till 7 august they dont have any update of the packet place.
                  Your service of delivery is extremely poor, kindly close your courier service.
                  I have asking for help from noida customer care to sultanpur customer care
                  But nobody helps me and respond me that they are not responsible and they donot know where is the packet.
                  On 9 th august i called mr. Ajeet (The delivery person) and shravan of sultanpur but they both denied of service. Nobody took responsibility of where the packet is and the packet contains rakhi which is on 7th of august and i couried it on 1st of august but still i donot know where is the packet.
                  This is extremely shameful for your service.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    M
                    manoj sai kavuri
                    from Hyderabad, Telangana
                    Aug 9, 2017
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                    Address: Hyderabad, Andhra Pradesh, 500070

                    I submitted my product at hyderabad, vanastalipuram branch at 3rd of aug 2017 to karimnagar as an emergency for 1 day delivery and today is 9th of aug and still my product is not delivered and when i contacted the karimnagar branch they are telling me to come and take the delivery and go. Worst reply by your authorities. I want a serious explanation and immediate action against it. Thank you.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    I was sent a courier (B[protected] from bangalore on 1st August, to Wayanad. The courier hasn't received yet and the update says that courier was reverted back to cochin from calicut. Please
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                      V
                      Vpn_rj
                      from Lucknow, Uttar Pradesh
                      Aug 9, 2017
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                      Address: Kanpur, Uttar Pradesh, 208027

                      I have booked a courier on date 2/8/17 with no. Z32848299 till date 9/8/17 my courier not reached.

                      How much time will you take. Is it your service,, very bad...

                      Take action about it, or we (Me and my family) should leave dtdc courier service for forever.

                      We are attached from at least 5 year, don't you give attention towards your old customer...
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      Since my account open for 20 days but not activated yet. account no:[protected](JELLA SRIDHAR). I respond from bank consultant not good, i request you activate soon
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                        Ratnadeep Dhar
                        from Kolkata, West Bengal
                        Aug 9, 2017
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                        Address: 711302

                        Dear sir,
                        I had sent an important document through dtdc from jalpaiguri pin 735101 to mailing address kolkata cfa food park dhulagarh plot no f3 ground& 1st floor vill sandhipur p o joynagar howrah 711302 on 04/08/17 but dtdc has mentioned wrong entry of delivery pin for that reason the document has not got delivered yet. There is no fault from my end. Please resolve the issue. Regards
                        Ratnadeep dhar [protected]
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          Ushma Singhee Saraf
                          from Kolkata, West Bengal
                          Aug 9, 2017
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                          Address: Kolkata, West Bengal

                          Cn no - d34927198 was sent by me from kolkata to vrindavan on 21.6.2017
                          When it ws delivered d package was open so my clinet refused to take it.
                          He asked the concerned person to send it back to me.
                          It has been 1 n half months and i havent received it yet.
                          The courier was sent from he the dtdc branch near deshapriya park
                          The persons phone no. Is +91 [protected]

                          I am highly disgusted by this careless behaviour and i wamt my goods back at the earliest.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            SAMARTH AUTOMOTIVEZ SND
                            from Bengaluru, Karnataka
                            Aug 9, 2017
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                            Address: Raichur, Karnataka, 584128

                            Dear sir,

                            Our track no :b46566110, booked on[protected] from mysore to sindhanur — 584128, dist:raichur,

                            We not got our courier from 3 days,
                            Our track no :b46566110, booked on[protected] from mysore to sindhanur — 584128, dist:raichur,

                            We not got our courier from 3 days,
                            Our track no :b46566110, booked on[protected] from mysore to sindhanur — 584128, dist:raichur,

                            We not got our courier from 3 days,
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              Pryank Shukla
                              from Gurgaon, Haryana
                              Aug 8, 2017
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                              Hi team,
                              I would like to inform that my part which was courier from delhi on date 27 july-17 to dehradun,
                              As per tracking details part was delivered on date 06 aug-17, but physically not received,

                              Still waiting part, i already complain 2 time to your feedback link but not get any response.

                              Kindly do on priority basis, its very important part.

                              Please find my details,

                              Pryank shukla,
                              C\o - mr. Santhok singh,
                              H. N.-100, stret no -100, deep colony,
                              Nalapani road, near idbi bank, dehradun, uttrakhand,
                              248001,
                              Mob - [protected]
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                arijit44
                                from Tumkur, Karnataka
                                Aug 8, 2017
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                                Address: Hassan, Karnataka, 573123

                                I m receiver of a package tracking no z29394908. That package came to hassan on 1st august but after that every day it is showing out for delivery but he is unable to contact me. The address is a sbi branch address, how can a courier company not able to find a sbi branch??? I have called twice to their bangalore customer care no. But all the representatives are busy for continuous 5 min also i have sent a mail on 7th to [protected]@dtdc.com but they even don't bother to acknowledge. They have returned the package without trying even once. The package contains cloths, the supplier asking charges again delivery. Please solve the matter.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Tousif Kamal
                                  from Chandigarh, Chandigarh
                                  Aug 8, 2017
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                                  Address: 140507

                                  Shipment summary print
                                  Tracking no. Z26979219 last status successfully delivered
                                  Reference no.
                                  Booking date 08th jun'17
                                  Last status date 13th jun'17
                                  Shipment details
                                  Origin delhi destination rajpura destination pincode 140507
                                  No. Of pieces 1 service type lite
                                  Package contents
                                  Receiver details
                                  Receiver name sinn relationship relation not mentioned
                                  Phone email
                                  Shipment tracking history
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  I would like to inform you that i have not receive any parcel against Tracking no. Z26979219. Parcel booking date 08th jun'17 from super refrigeration, Delhi to ALM food products Ltd. Derabassi Punjab. DTDC was saying that parcel has been delivered to consignee. He had not given any positively response. But it was totally wrong.

                                  There are some important document in this courier. So, I request to you that please take the action immediate and resolve my complain as soon as possible.

                                  Two months has been completed for the same issue.

                                  "I am still waiting for your positive response."

                                  "Thanking You"

                                  Regard,
                                  Tousif kamal
                                  Derabassi.
                                  Cont. No - [protected], [protected]
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                                    Utkarsh Bais
                                    from Palampur, Himachal Pradesh
                                    Aug 8, 2017
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                                    Address: Solan, Himachal Pradesh, 174205

                                    My laptop battery has still not delivered to me, and they are saying that they have done there job they have given it to some security gard. But to whom, which and where, that's not there responsibility as they say and i am waithibg from 20th of july 2017 till today. My tracking id is "z29953620" and they will not do anything and telling me to do what i can do. This is the way dtdc is dealing with there customer.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Prachi Kenkre
                                      from Ponda, Goa
                                      Aug 8, 2017
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                                      Address: 403005

                                      My parcel is already in the dtdc panaji goa office from last three days. But when i call, they don't pic up the phone. And once they picked up my call and told me to collect the parcel from the office. After paying for home delivery why should i collect it from ur office.
                                      A strict action should be taken against this.
                                      Or else i will have to take a step against this.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        ranjoo nalwa
                                        from Kanpur, Uttar Pradesh
                                        Aug 8, 2017
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                                        Website: Archies.com

                                        I had placed an order on 29th7/17. From archie's rakhee special. My reference number is x22397275 the parcel was to be delivered through dtdc the consignment reached indore on 3rd aug. The consignment was dispatched from indore on 5th august for delivery to mhow cantt till now the parcel has not reached kindly refund my money as it is mental harisment
                                        No response from the courier service.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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