DTDC Courier & Cargo Complaints & Reviews

Address: Karnal, Haryana, 132001

Dear sir/madem

My self rimpi i posted an emergency courier in my hometown city karnal haryana as it was extremely most urgent for me. They told me that it will be delivered in 48 hours but it more then 4 days now and the courier is still not delivered. My consignment non isz29270646.. And i went to dtdc courier office about my courior but they do nkt any response and and treated with me very badly behaviour. Plz help me out of this issue soon plz
Regards
Surinder kumar
[protected], [protected]

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Address: 530016

Dear sir/madam,
A box has been booked in courier at hyderabad, balanagar, dtdc to visakhapatnam, akkayyapalem, the reference number is h01578790 on[protected], usually it will take 2 workings days, but today is[protected] till now we have not received the concerned consignment. When we checked the tracking system online it shows that the box was sent to our nearest branch of dtdc ie akkayyapalem branch, when i went there to enquire about it i received a strange answer that the consignment was not received by them. Past couple of days have been calling to their local (Visakhapatnam) customer care but no response to my calls, one mobile was switched off. The branch employees tried to locate the box but they too failed. I was advised to contact the customer care which is absolutely of no use.
Under these circumstances i was forced to lodge a complaint here.

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Address: Shahjahanpur, Uttar Pradesh, 242001

I couriered my package through dtdc from shahjahanpur on 10 july 2017 whose cn no is z25184481, which was returned due to unacceptance at the other end.
According to the policy it should be returned to the origin point ie shahjahanpur, but when i contacted them about my package they have no idea where it is now, and they are unable to track it.

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Address: Jodhpur, Rajasthan, 342006

Dear sir,

This is actually 2nd time i am facing same problem.

Always online status is : not delivered. Recipient was not present.
Even though address is correct. Contact no is correct

They never call.
They never even come. Lying all the time.

Please do needful.
My one courier is still pending at raika bera magra punjla.
Megha tak d/o harish kumar tak
06 main raika bera road jodhpur rajasthan 342304
Mail - [protected]@gmail.com

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Address: 201308

Today i went to courier 1 rakhi to usa from dtdc alpha commercial marker greater noida.. Amount of thar courier he told me 2000 without even mentioning how but i relied on him and give him 2000.. When i came back i called him that how much do u charge for a rakhi courier to usa he himself told me 1200. I went there again and asked him.. He lied again and nothing happened.. But trust me that was the last courier i had send it through dtdc... Highly frustrated and annoyed..

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A

Amrendra Narayan Mishra

from Bhopal, Madhya Pradesh

Aug 4, 2017

How can u deliver my product to another place...
Check consignment number
Z29028448
U delivered Jabalpur instead of Shahdol...

Pls check n deliver me, it's very urgent
Very poor service n totally wastage courier.. DTDC...

super annoyed with dtdc - Comment #2809072 - Image #0

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Address: Ernakulam, Kerala, 682004

Sir
Myself bhupendra gusain forwarding a complain of non-delivering of items and give very poor response of dtdc employees

My consignment no. Z28085617, that item booked from my native place kotdwara, district - pauri garhwal, state - uttarakhand
And deliver to my working place kochi kerala 682004. The item courier at 26 july 17, due to urgency of item we would take help of dtdc courier service than ordinary mail, but its almost more than one week that item is still non delivery to me, i called dtdc local centre they said i have to go their centre to collect the items and very poor response from dtdc service employee, my contact number [protected]
I hope u take my case seriously and deal my complain with urgency nature

Regards
Bhupendra gusain
Mob :- [protected]

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I had sent rakhi to my brother at delhi from chandigarh on 26th july 17 by docket no. Z29290352 but till date the rakhi has not been delivered to right person. Whereas ur tracking system shows that it has been delivered but this is not true
I would request u to do the needful so that my brother could get the rakhee before rakshabandhan as u know its very important.
Hope u will consider it urgent
Thanks...

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Address: 758021

I have parcel my courier from vizag on[protected]. But yet the parcel not reached at his destination. While communicated to telephonic the keonjhar branch told we are not providing the service. My question is that what is the value of recipient phone number on courier cover page. They retun it to bhubabeswar. Can you please clarify me whether your service for consumer friendly or not. Why a consumer will face problem by investing money with dtdc.
I need immediate response for this.
My courier no. H74307627

From arati jena [protected]

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Address: Ludhiana, Punjab, 141010

Website: DTDC courier services

Dear Sir/Ma'm,
My courier which has been sent from gurgaon haryana, Ref no is z32621988 is not delivered till now to me at Ludhiana but when I check status, Status shows it has been successfully delivered on 01st august2017.
Why such type of wrong status updated by your personal and who will bear the loss due to this????
Regards
Shivendra Singh
H.no.-3574, sector-32A,
Chandigarh road Ludhiana punjab-141010
[protected]

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Address: 560037

Website: DTDC

Hi,

I sent 2 rakhi one was to bhubaneswar and the other was to cuttack last month 22nd of july. I kept on enquiring and they said courrier is delay. Today when i tried reaching out to csr they said it's delivered and when i checked with the concern person whom it was supposed to be delivered they did not receive it. I tried asking the csr and they were very rude and i received the worst customer service ever in my life. They delivered the courrier to some other person and are not even helping me in figuring out things.

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Aug 03, 2017

Updated by Stitee Pragyan I sent 2 Rakhi one was to Bhubaneswar and the other was to Cuttack last month 22nd of July. I kept on enquiring and they said courrier is delay . Today when I tried reaching out to CSR they said it's delivered and when I checked with the concern person whom it was supposed to be delivered they did not receive it . I tried asking the CSR and they were very rude and I received the worst Customer Service ever in my life. They delivered the courrier to some other person and are not even helping me in figuring out things .

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Address: 832302

Dear sir/madam,

The online status is : successful delivered. Actually it's not delivered even though address is correct. Contact no is correct

They never call.
They never even come. Online status is wrong.

Courier reference no : h01715822
Recipient info : utpal kumar patra
Address : at+po: kokpara, via dhalbhumgarh, east singhbhum, jharkhand
Pin: 832302
Contact : +[protected]

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D

Dharmendra Ku Shaw

from Vasai-Virar, Maharashtra

Aug 6, 2017

DTDC customer care called and asking about bank details, so that they can deposit the value of the Items I sent. This is totally non sense and irresponsible. If any sister sending the Rakhi for her brother through courier... these guys are trying to sale the emotions by money, which is totally unjustified.
Please take the action.

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I had sent rakhi to my brother at mumbai from gurgaon on 24th july 17 by docket no. Z29745675 but till date the rakhi has not been delivered. Whereas ur tracking system shows that it has been delivered but this is not true
I would request u to do the needful so that my brother could get the rakhee before rakshabandhan as u know how importent is rakhee for a brother from his sister
Hope u will consider it urgent
Thanks

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I booked my parcel at badarpur new delhi to kanpur on 29th july but my parcel was not delivered till today. As per tracking id its shows that parcel was reached at kanpur on 31st july when my brother call your kanpur's regional office your staff said that the parcel not reached at kanpur. Before this the other parcel booked on 19th july at same address that parcel delivered in next 2 days so there is no problem in address there is a problem in your negligence and irresponsibility so pls delivered my parcel as soon as possible. If it will not delivered in next 2 days i will go to the consumer court

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Today, one person call me from this number [protected] at satnaampura punjab to receive courier. While talking very casually that person was asking about the tracking number, but i was busy and can't arrange pen to note down the tracking number. After 3 or 4 seconds he told me that (Ki tum baat kaise kar rahe ho) i. E.in hindi, then i replied (Ki jaise tum baat kar rahe ho) again in hindi.
Then he told to some body regarding my courier (Annu wapas bhej de) in punjabi and disconnect the call.

I don't know what kind of persons you have in the department that they are not able to talk even politely.

My number [protected]
Your's truely,
Customer

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P

Pankaj epfo

Aug 3, 2017

Sir I have sent no of two rakhi in different envelop on 27/07/2017 but one of them is showing data not available let product no Z24133742. I had submitted in Gurgaon sector 4 center. It's very urgent could you please help me solve this

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Address: 201301

Website: www.dtdc.in

This is regarding drs z[protected]Cn number z[protected].
This is not the customer signature and it has not been delivered.
The phone number that is also updated is wrong.

Can you please look into the matter as urgent as the consignment was send on 22nd july 2017.

When i am trying to contacted dmc sambalpur number [protected] got a reply this this is not correct number.

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Address: Kolkata, West Bengal

Letter/envelope containing important documents was booked at calcutta to be delivered at jammu address on 21/07/2017 vide consigment no. K00939966. The said envelope has not been delivered to me till date despite repeated reminders to the dtdc couriers. I request the higher authorities of the dtdc couriers to look into the matter & have the envelope delivered to me at an earliest otherwise i will be compelled to approach the consumer court for defiencies in services for damages.

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Nilotpal99123

from Delhi, Delhi

Aug 3, 2017

Z20431643 : This package was containing 3 items. Where one item is missing and the package is damaged. In the process one of the item is also damaged. I need full explanation and compensation.

non delivery of letter/parcel booked on 21/07/2017 from calcutta to be delivered at jammu city. - Comment #2807858 - Image #0

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Address: Kolkata, West Bengal, 700160

In internet dtdc written wrong message that they have delivered on 31/7/2017 time 22.31with receiver name wrong. They mentioned the name sing which is incorrect no sing name written in envelop
We assumed person due to heavy rain in kolkata throw the document despatch date 27/07/2017 from gurgaon
Night 22-31pm appartment gate never open in multistory bldg. We are planning to send a legal notice if we donot receive within 12hrs regards.
M k deb

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My parcel tracking id is k01747054
My parcel was not delivered till today, but as per tracking id it shows that parcel was successfully delivered and your delivery boy call me after one week and told me that collect your parcel from their home. I am working person and i haven't time to go someone person home to collect my parcel
Please solve my issue as soon as possible
Thanks
Vikas

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I had sent an urgent consignment from hyderabad to new delhi dated 29th july 2017. On tracking it is showing somewhere wrongly delivered. Receiver is some random 's' and relationship status is office colleague!!! It was sent to a residential address then how could be delivered to a colleague. I am unable to reach to any of their so called customer care numbers and so far no reply to my email too.

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Address: 500028

Website: lifecare pharmacy

My courier refrence number is x20683936. My courier has been returned without inform the concern person. As the concern person cell number or firm phone number is reflecting on my courier. I didnt recieve any msg or phone call regarding my parcel.
That courier is so important for the company i expect the legal action for this reason and teach the lesson who deliver the parcel and all the connecting persons for the negligency of my courier..

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subhashp378

from Lar, Uttar Pradesh

Aug 2, 2017

Hi am but a cicret briclter in 2650 rs and in i am recived a product in 100 rs light watch in 2650 i am pay

this is a fake fraud

parag pahwa
domain cicret.uk
Phone: +91.[protected]

courier return without contact the concerned person - Comment #2806184 - Image #0

courier return without contact the concerned person - Comment #2806184 - Image #1

courier return without contact the concerned person - Comment #2806184 - Image #2

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Amruta Tibile Suryawanshi

from Pune, Maharashtra

Aug 2, 2017

I have sent a package to Navi Mumbai from pune through your courier service. My package No is P42346737 is not delivered but online tracking shows it to be delivered. I want to know where is my package?. Who has received it if it's been delivered. Let me know the details asap.

DTDC Courier & Cargo Complaints & Reviews

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