DTDC Courier & Cargo Complaints & Reviews

I have dispatched a packet from dtdc dwarka branch - india on 13 july 2017 consignment no. N98103015 which is not being delivered to customer and the shipment tracking history claims that the there is no one available at home but thats not true. The customer was available at the residence at that very movement.
Please look into the matter and deliver the courier as soon as possible..

Consignment no - d34759904

This consignment was handed over on 18th to send to bareilly which has already reached the destination hub on 19th but even after 2 days the same is not delivered till now.
The services of dtdc are really pathetic and so casual in approach. Services are not reliable and wont take any further service hence forth.

Respected sir,
Today i send a courier from dtdc for kolkatta office a weight of only 50 gm envelope and the shopkeeper charged rs 60 and also not writeen amount in bill also when i talk to him for these charges he misbehave me and said that go other courier shop
I think the charges is very high for kolkatta city
Plz take action for these

Your faithfully
Madhusudan loyalka
Mail. [protected]@gmail.com
Mob [protected]

Consignement no b44936263 sent from bangalore on 14th july 2017 to mumbai (Santacruz west) but not received at mumbai as of now. Neither bangalore (Basavanagudi branch) mr lokesh who collected the consingment from my residence assured for delivery in 1 day. Today 6 days are over. Phones are not being picked. As a customer i do not know the status o0f my consignment

Booked a consignment containing an important document on[protected] from hyderabad to sullurpeta vide docket number h01819220, the consignment was not delivered till[protected], the consignee was tracking the document and made calls to dtdc numbers listed on the website but got no response, in process the consignee could not present the document in time to his clients losing valuable business and he also castigated me for choosing such a courier whose service is worst!!! I lost his trust and also put to embarressment. This is the third time dtdc has resorted to such deficient service even after collecting money and giving false promises of timely delivery. The consignment was given back to me on[protected] saying that the area mentioned is not serviced by dtdc, then why accept in the first place? I want to be redressed for the same with appropriate compensation.

I have sent one box containing mobile phone from pune to hyderabad through dtdc courier (Consignment no p[protected] but dtdc staff has removed the mobile from that box and they have dispatched empty box at hydeabad. I lost rs 17000 mobile due to very bad service given by dtdc.

Dtdc service is very worst, i request all of you not to prefer dtdc for sending any type courier & parcel.

As promised 3 days delivery in the dtdc online site i have send an international courier from kalpetta kerala to newzealand. But even after a week my documents is in delhi. Even after contacting kalpetta office and connecting office in dwlhi (Aramex no action is takene) ifxit's not delivered in time.. I will not get admission​ i will file a legal proceedings against the company

Dear sir,
My confinement no is v99922939. I send it from kalkatha to rangareddy (Dist) of state (Telangana) through special delivery services of date 17/07/2017 as per your terms and conditions it is delivered with in 24hrs but until now my item was undelivered it was so bad to say that actually the item was very imp to us so that i request u to delivery my item as soon as possible & if i call to the sender's dtdc courier services they are totally negligencing my request so. I request to u that plz delivery my item quickly, and the main problem is if i check my tracking details my data was not founding if i ask to the sender's dtdc office they told to me that it was special courier so that your data was not appeared so plz try to fill my issue

My parcel is not found till now consignment no is i02007209 please deliver. Dtdc courier of imphal say the parcel live in guwati but i call in guwati dtdc but not received my call. I request you please send me my parcel to my address paona bazar imphal dtdc branch office. T here is in happy so necessary action please. Xccbm xxxccccccvvvvhjkkllgh hello all klm bnmmnbvbbjnmkllllkmnbvccfhjkmnbvcfgjkkllknbbvgh

Dear sir,
My consignment no. E73051119, booked on 12 jul 17 at barmer, rajasthan franchisee under prime time plus service. As per your terms and conditions it should have delivered by next business day. But, after restless attempts i could trace that my consignment is still not delivered.
When the same issue was bought to the notice of the franchisee where the consignment was booked they are so reclutant/carelessly replied and even threatened that the consignment will not be delivered and you can express the same to anybody.
If the consignment is not delivered to the destination by 19 jul 1200 hrs. I will be taking a legal course of action. And i demand a feedback about the delivery and action taken on the franchisee.

I have to receive my courier from dtdc (Helmet), tracking no: z10335296
I haven't received yet, inspite of calling many days and times, whenever they pickup (Very rarely) they use to take complaint and they use to tell your query will be solved. Both hyderabad and visakhapatnam branch people told the same thing. Hyderabad branch guys told that, we have already dispatched to visakhapatnam and suggested to contact visakhapatnam branch.
After trying many days a lady received call from vizag branch, she told we haven't received yet from hyderabad. This what i was fed up with their service.

Hi, i had sent 3 packages through dtdc courier on 6th july 2017 from uk to india due to excess luggage. All the 3 parcels contain household goods only.
On 14th july, i got a call and subsequent mail from dtdc personal asking 13, 329 extra due to bill of entry. As per my declaration, the content of the packages are only household goods.
Also, i booked online for 70kg weight but the actual weight is 59.1 kg but they didn't return me the extra amount charged, which they supposed to as per the telephonic conversation.
The awb no. Of my packages is :[protected].

Can f13068118 was booked on 13/7 & is yet to be delivered to my address at new delhi. Trackibg showed it reached delhi on 13/7. Contacted all concerned franchisees, delhi main office as being guided by your executives. After 3 days of hectic follow, understand the the pkg. Is being shown as "delivered" on 17/7 which is a blatant lie. I regret i am yet to receive the consignment. Just didn't anticipate this from dtdc with the harressment it has caused.

Manerless employee at the calangute office of dtdc branch refuses to deliver parcel and talks rough to customers
My parcel had arrived yesterday but they are refusing to deliver and aaking me to come over to collect the parcel now it their work to deliver parcel but they want us to coem there what is this why is it called a courier service if they dont want to deliver parcels on top they say we cant come u come i[censored] want
Not expected from such a reputed company
Very dissapointed

It's the fault of dtdc courier services to delayed my parcel to reached pune from varanasi.
My parcel was send on 08/07/2017 from varanasi and it's time to deliver in pune was 10/07/2017 but my parcel is delivered to patna, and all fault of dtdc courier services.
And m waiting for my parcel in last 8 days, and it's cost me to 1840rs. Penalty charge
And i want to refund my 1840rs. Which cost me for late service by dtdc courier.

This is the courier service address in rayagad:
Jyothi foundary lane, station road, rayagada - 765001

This the contact they gave that does not seemed to be responded at any time: [protected].

Most of the time dtdc shutters remain closed. Only two hours they do

The product is misleading to the lower category. Without my (The customer's) consent, the courier person (Sb called rohan) managed to confirm that the product is delivered. The dtdc contact number. That is provided through online for assistance is a useless no. Dtdc is the worst in rayagada. Didn't get any advanced intimation from the dtdc about the product delivery.
No call till now i received from the dtdc. But, in online my product delivery shows as it is delivered.
The contact no. That they provide is not a working one. The landline no, as well as mobile nos are not to the customer's minimum need.

This is the dtdc airway bill number: x22071381.

No proper responsible customer dealing even after the struggle to contact the dtdc. Denied the request for cancellation of the order by confirming the delivery of the product from their end.

I sent a parcel through st courier @thoraippakkan on 12thjul., from chennai to newdelhi.. Sterday i got a information that parcel is missing... I am very upset... I want to take action...
Parcel details:
Sender — kirthivijay (Chennai, [protected])

Recipient — samikshajaiswal (Newdelhi, chattarpur)

Parcel tracking no : v38583396
Sent from — st courier, thoraippakkam

Shipment was about to reach by 3rd july but still didnt, when had a discussion with customer care and complaining over the mail got to know that the delivery has been done, but when asked the details the details were fake. Its been 12 days after the last update in the tracking tool.

The shipment was out for delivery on 30th june from chennai and didnt reach till date to electronic city, bengaluru.

Request is a waste, now its a demand that dtdc should take care of these aspects.

My assignment number - c76430309
From chennai to delhi

Delhi address:-

Arpita majumdar
1st floor, gali no 27-28 tughlakabad extn
Rz 1485. 1st floor (Kalkaji - near tara apartment)
New delhi, delhi 110019
India
Phone number: [protected]

I have received very unprofessional and basically worthless support from dtdc delhi. My consignment should be delivered to tughalakabad ext but unfortunately it's returned back and i am totally surprised about dtdc delivery and behaviour of delivery person.

I dropped the delivery parcel on dtdc office on 08.07.2017 and they said it will be delivered by thursday. Friday one delivery person from delhi dtdc office called to my friend when my friend was her son's school to bring her son back from school. She requested delivery person to come after 1 hr or some other day. Suddenly the delivery person started shouting on my friend that he has lot of other work and he can not come again and again to the same house. My friend ask him why he has not called her before coming. He didn't listen anything and said my friend to come to dtdc office and collect the parcel and he will not come back anymore to deliver the parcel.

When my friend went to collect the parcel to the dtdc office and they said that the parcel has been returned back.

I don't know whether i will get proper response to this email. Whether complete dtdc team is this much irresponsible that don't care and bother about customer money and importance of the delivery. I am so much surprised and not happy with dtdc delivery person (I don't know the name of that person). I am parallelly so much surprised that dtdc is recruiting such a bad person for customer support.

I am writing this to register a complaint
Against dtdc courier for not being able to respond or suggest any solution to the problem they have caused. The package that had confidential and important documents along with a demand draft is missing along with other package's that left for delivery form gorakhpur dtdc office to reach jaipur on 30th june 2017, the status on etracking shows no update since 2nd july 2017. To counter the situation i had called up multiple customer care no. As per their website but hardly been able to reach any. Finally someone suggested to use the reg office customercare no.[protected] and even this no will always show up busy or swithed off. Fortunately a lady picked up after 3 days of attempt and she asked for the destination address, which was providedto her and she promised that the status will be updated by same evening, that never happened. Again process of calling started and after 2 days she told that the entire batch of the parcel is missing that included my package, it never reached delhi for scanning. After being asked next course of action, she replied we are trying and i will be updated on status soon. I am writing this afyer 17 days of irresponsible behavior from dtdc. If the package is lost i need compensation as per the procedure and want to derate dtdc for their non-professional job.