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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026
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DTDC Courier & Cargo reviews & complaints page 384

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A
anuragzrhino
from Mumbai, Maharashtra
Jul 22, 2017
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Address: Mumbai City, Maharashtra, 400049
Website: dtdc.com

As per the norms if i have paid for the courier it should reach my house. The delivery guy called me once and asked me where to drop the parcel. When i called him again he said he just mentioned location shifted and sent my mail back. This is really against the law. They dont have the right to make desicions with calling me and asking. I would requestt you to take strict action because those were very important documents. And if it gets lots dtdc would be responsible for the above
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    J
    Jayaraj Jj
    from Coimbatore, Tamil Nadu
    Jul 22, 2017
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    Address: 682830
    Website: [email protected]

    Hi this jayaraj from trichy.[protected] that day i am courier to cochin kakkanad pin code - 682830
    But still not that courier was not delivery. But status in courier tracking details in door closed but that address is correct and that's is hostel how to possible door closed so please do the needful. Please contact and delivery the courier
    [protected]- jenitha
    Sweet homes ii
    Near cpwd quarters
    Opp. Maruti indus motors
    Collectorate signal road
    Kakkanad - 682030
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Jul 22, 2017
    Updated by Jayaraj Jj
    Hi this Jayaraj from Trichy.[protected] that day I am courier to cochin kakkanad pin code- 682830
    But still not that courier was not delivery. But status in courier tracking details in door closed but that address is correct and that's is hostel how to possible door closed so please do the needful. Please contact and delivery the courier
    [protected]- jenitha
    Sweet homes II
    Near CPWD Quarters
    Opp.Maruti Indus Motors
    Collectorate Signal Road
    Kakkanad - 682030
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      A
      Ajay K.
      from Gwalior, Madhya Pradesh
      Jul 22, 2017
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      Address: Gwalior, Madhya Pradesh, 474001

      D/sir

      My shipment through dtdc tracking id z26520808 carrying saving and investment yearbook[protected] has not been delivered. When i checked on tracking site it is shown as successfully delivered to ajay which is my name. But i would like to inform you that they have not delivered the shipment and the entry is false. Pls take appropriate action against courier.

      Ajay kulethwale
      [protected]
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        A
        Ashok Pavan
        from Gudivada, Andhra Pradesh
        Jul 21, 2017
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        Address: Kurnool, Andhra Pradesh, 518501

        Hi sir iam ashok i was booked a courier from nandyal to hyderabad bangarahils up-to now i didn't get my courier i ask to branch of courier person he talking nonsense and misbehaviour on me i need feed back regards this and i need complete explaintion about this and he is telling that manager is my relation so do what ever you want this is not the way to tell mi i did not get any feedback on this i will suite another compalint to higher persons
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          S
          singh gurmeet
          from Gurgaon, Haryana
          Jul 21, 2017
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          Address: 92404

          I have dispatched a packet from dtdc dwarka branch - india on 13 july 2017 consignment no. N98103015 which is not being delivered to customer and the shipment tracking history claims that the there is no one available at home but thats not true. The customer was available at the residence at that very movement.
          Please look into the matter and deliver the courier as soon as possible..
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            J
            jamilhassan
            from Delhi, Delhi
            Jul 21, 2017
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            Address: Ghaziabad, Uttar Pradesh, 201005
            Website: www.vodafone.com

            Consignment no - d34759904

            This consignment was handed over on 18th to send to bareilly which has already reached the destination hub on 19th but even after 2 days the same is not delivered till now.
            The services of dtdc are really pathetic and so casual in approach. Services are not reliable and wont take any further service hence forth.
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              M
              madhu476
              from Hojai, Assam
              Jul 21, 2017
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              Address: Dhanbad, Jharkhand, 828111

              Respected sir,
              Today i send a courier from dtdc for kolkatta office a weight of only 50 gm envelope and the shopkeeper charged rs 60 and also not writeen amount in bill also when i talk to him for these charges he misbehave me and said that go other courier shop
              I think the charges is very high for kolkatta city
              Plz take action for these

              Your faithfully
              Madhusudan loyalka
              Mail. [protected]@gmail.com
              Mob [protected]
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                L
                lakshmidtdc
                from Bengaluru, Karnataka
                Jul 20, 2017
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                Address: Mumbai City, Maharashtra, 400054

                Consignement no b44936263 sent from bangalore on 14th july 2017 to mumbai (Santacruz west) but not received at mumbai as of now. Neither bangalore (Basavanagudi branch) mr lokesh who collected the consingment from my residence assured for delivery in 1 day. Today 6 days are over. Phones are not being picked. As a customer i do not know the status o0f my consignment
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  L
                  lnagaral
                  from Hyderabad, Telangana
                  Jul 19, 2017
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                  Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh

                  Booked a consignment containing an important document on[protected] from hyderabad to sullurpeta vide docket number h01819220, the consignment was not delivered till[protected], the consignee was tracking the document and made calls to dtdc numbers listed on the website but got no response, in process the consignee could not present the document in time to his clients losing valuable business and he also castigated me for choosing such a courier whose service is worst!!! I lost his trust and also put to embarressment. This is the third time dtdc has resorted to such deficient service even after collecting money and giving false promises of timely delivery. The consignment was given back to me on[protected] saying that the area mentioned is not serviced by dtdc, then why accept in the first place? I want to be redressed for the same with appropriate compensation.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    R
                    Rupesh Nalawade
                    Jul 19, 2017
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                    Address: 411046

                    I have sent one box containing mobile phone from pune to hyderabad through dtdc courier (Consignment no p[protected] but dtdc staff has removed the mobile from that box and they have dispatched empty box at hydeabad. I lost rs 17000 mobile due to very bad service given by dtdc.

                    Dtdc service is very worst, i request all of you not to prefer dtdc for sending any type courier & parcel.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                      J
                      jinishp
                      from Bengaluru, Karnataka
                      Jul 19, 2017
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                      Address: 673592
                      Website: Dtdc.in

                      As promised 3 days delivery in the dtdc online site i have send an international courier from kalpetta kerala to newzealand. But even after a week my documents is in delhi. Even after contacting kalpetta office and connecting office in dwlhi (Aramex no action is takene) ifxit's not delivered in time.. I will not get admission​ i will file a legal proceedings against the company
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        D
                        Daya Dayakar
                        from Hyderabad, Telangana
                        Jul 19, 2017
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                        Address: 501202
                        Website: DTDC courier services

                        Dear sir,
                        My confinement no is v99922939. I send it from kalkatha to rangareddy (Dist) of state (Telangana) through special delivery services of date 17/07/2017 as per your terms and conditions it is delivered with in 24hrs but until now my item was undelivered it was so bad to say that actually the item was very imp to us so that i request u to delivery my item as soon as possible & if i call to the sender's dtdc courier services they are totally negligencing my request so. I request to u that plz delivery my item quickly, and the main problem is if i check my tracking details my data was not founding if i ask to the sender's dtdc office they told to me that it was special courier so that your data was not appeared so plz try to fill my issue
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                          MD Abdul Hafiz Mughal
                          from Duliagaon, Assam
                          Jul 19, 2017
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                          Address: Imphal East, Manipur, 795001
                          Website: Manipur

                          My parcel is not found till now consignment no is i02007209 please deliver. Dtdc courier of imphal say the parcel live in guwati but i call in guwati dtdc but not received my call. I request you please send me my parcel to my address paona bazar imphal dtdc branch office. T here is in happy so necessary action please. Xccbm xxxccccccvvvvhjkkllgh hello all klm bnmmnbvbbjnmkllllkmnbvccfhjkmnbvcfgjkkllknbbvgh
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Jul 19, 2017
                          Updated by MD Abdul Hafiz Mughal
                          When I get parcel
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                            R
                            rambabu.vrishika
                            from Shahabad, Haryana
                            Jul 18, 2017
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                            Address: 344035
                            Website: www.consumercomplaints.in/new_complaint

                            Dear sir,
                            My consignment no. E73051119, booked on 12 jul 17 at barmer, rajasthan franchisee under prime time plus service. As per your terms and conditions it should have delivered by next business day. But, after restless attempts i could trace that my consignment is still not delivered.
                            When the same issue was bought to the notice of the franchisee where the consignment was booked they are so reclutant/carelessly replied and even threatened that the consignment will not be delivered and you can express the same to anybody.
                            If the consignment is not delivered to the destination by 19 jul 1200 hrs. I will be taking a legal course of action. And i demand a feedback about the delivery and action taken on the franchisee.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Jul 19, 2017
                            mishu77's response
                            Ihad to pay a charge of Rs 375 which one pays for the Prime Time Plus Service WHICH ASSURES delivery of consignments by 10.30 AM. THE CONSIGNMENT WAS DELIVERED around 2. It was an urgent parcel. i feel cheated.
                            It was promised by the DTDC Shakarpur Service(Delhi) that the post (which was handed over to the representative at the DTDC Desk around 2pm on 18th July ) will be delivered by 10:30 am on 19th July' 2017.
                            But it was not delivered until 2 pm on the same date.
                            I had to bear an irreversible loss because of the delay in delivery.
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                              S
                              satyanarayana.amarapinni
                              from Mumbai, Maharashtra
                              Jul 18, 2017
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                              Address: Visakhapatnam, Andhra Pradesh, 530046
                              Website: www.dtdc.in

                              I have to receive my courier from dtdc (Helmet), tracking no: z10335296
                              I haven't received yet, inspite of calling many days and times, whenever they pickup (Very rarely) they use to take complaint and they use to tell your query will be solved. Both hyderabad and visakhapatnam branch people told the same thing. Hyderabad branch guys told that, we have already dispatched to visakhapatnam and suggested to contact visakhapatnam branch.
                              After trying many days a lady received call from vizag branch, she told we haven't received yet from hyderabad. This what i was fed up with their service.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                N
                                NiharPanigrahy
                                Jul 18, 2017
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                                Address: 411017
                                Website: dtdc.com

                                Hi, i had sent 3 packages through dtdc courier on 6th july 2017 from uk to india due to excess luggage. All the 3 parcels contain household goods only.
                                On 14th july, i got a call and subsequent mail from dtdc personal asking 13, 329 extra due to bill of entry. As per my declaration, the content of the packages are only household goods.
                                Also, i booked online for 70kg weight but the actual weight is 59.1 kg but they didn't return me the extra amount charged, which they supposed to as per the telephonic conversation.
                                The awb no. Of my packages is :[protected].
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  G
                                  gkkr53
                                  from New Delhi, Delhi
                                  Jul 18, 2017
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                                  Address: 713206
                                  Website: www.dtdc.com

                                  Can f13068118 was booked on 13/7 & is yet to be delivered to my address at new delhi. Trackibg showed it reached delhi on 13/7. Contacted all concerned franchisees, delhi main office as being guided by your executives. After 3 days of hectic follow, understand the the pkg. Is being shown as "delivered" on 17/7 which is a blatant lie. I regret i am yet to receive the consignment. Just didn't anticipate this from dtdc with the harressment it has caused.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    S
                                    SaPan NaIk
                                    from Ahmedabad, Gujarat
                                    Jul 18, 2017
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                                    Address: 403516
                                    Website: dtdc.in

                                    Manerless employee at the calangute office of dtdc branch refuses to deliver parcel and talks rough to customers
                                    My parcel had arrived yesterday but they are refusing to deliver and aaking me to come over to collect the parcel now it their work to deliver parcel but they want us to coem there what is this why is it called a courier service if they dont want to deliver parcels on top they say we cant come u come i[censored] want
                                    Not expected from such a reputed company
                                    Very dissapointed
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      vikalp pathak vibhu
                                      from Delhi, Delhi
                                      Jul 17, 2017
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                                      Address: Pune, Maharashtra
                                      Website: [email protected]

                                      It's the fault of dtdc courier services to delayed my parcel to reached pune from varanasi.
                                      My parcel was send on 08/07/2017 from varanasi and it's time to deliver in pune was 10/07/2017 but my parcel is delivered to patna, and all fault of dtdc courier services.
                                      And m waiting for my parcel in last 8 days, and it's cost me to 1840rs. Penalty charge
                                      And i want to refund my 1840rs. Which cost me for late service by dtdc courier.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        R
                                        raajakumaara
                                        from Pithoragarh, Uttarakhand
                                        Jul 17, 2017
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                                        Address: Rayagada, Odisha, 765001
                                        Website: DTDC

                                        This is the courier service address in rayagad:
                                        Jyothi foundary lane, station road, rayagada - 765001

                                        This the contact they gave that does not seemed to be responded at any time: [protected].

                                        Most of the time dtdc shutters remain closed. Only two hours they do

                                        The product is misleading to the lower category. Without my (The customer's) consent, the courier person (Sb called rohan) managed to confirm that the product is delivered. The dtdc contact number. That is provided through online for assistance is a useless no. Dtdc is the worst in rayagada. Didn't get any advanced intimation from the dtdc about the product delivery.
                                        No call till now i received from the dtdc. But, in online my product delivery shows as it is delivered.
                                        The contact no. That they provide is not a working one. The landline no, as well as mobile nos are not to the customer's minimum need.

                                        This is the dtdc airway bill number: x22071381.

                                        No proper responsible customer dealing even after the struggle to contact the dtdc. Denied the request for cancellation of the order by confirming the delivery of the product from their end.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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