| Address: Hyderabad, Andhra Pradesh |
| Website: www.dtdc.com |
I have lodged a complaint from my son's account on non-delivery of my courier to kothapet, Hyderabad from Alwal Franchise whose contact number is[protected] vide Consignment number H01982990 dated 06/07/2017 in WWW.CONSUMERCOMPLAINTS.in
Consequently in response to the complaint i have lodged, a person pronounced as from DTDC Courier Services called me to my mobile number [protected](Airtel) at 08:22pm whose mobile number is [protected] displayed on my mobile under the Trucaller Name Castume Cayar enquiring whether i have complained, for which my prompt reply was "yes, i did" as it is an abnormal delay. The person asked me to speak in hindi . Later on he started asking
""""why did you complain?, there is some problem, it will take 4 more days. if you want delivery tomorrow, you pay me online Rs.20, Tum Bhikari Ho gaya kya, ATM number dedo, otherwise you send your family members to sleep with me, bloody ######, mein tumhe khatam kar dunga"""""
This was the Gist of his conversation without caring anything he spoke in the worst manner than i have put here. The credentials of the person may be enquired as the language and the tone seems to be of an anti-national who has threatened the customer with the dire consequences of death.In this regard i also fixed the responsibility on the DTDC courier in case of any mis happening to my life as threatened by your employee in any manner. I also request you to intimate the action taken and assurance to my life may be intimated to me at the earliest, if not i will be constrained to approach criminally and legally against the Courier Service and the persons involved.
The Veracity of my complaint and his speech may be verified from the Airtel Operator.
DTDC Courier & Cargo customer support has been notified about the posted complaint.