DTDC Courier & Cargo Complaints & Reviews

I transferred my items from kolkata to bangalore and i can't think of a better service than yours. I have lost all my electronics (Hair dryer, curler), pillow, stilletoes. This is not expected from a company like you. I swear i will share this on social media as well stating how good your services are. Keep going guys. There is a long way to go. Such cheats you all are. I complained dtdc office in kolkata (Sector 1)-mr. Tanmaya das and he was least bothered. He was the one to assure me that every product will reach safely. You don't have work ethics. You charged me rs70/kg but when my friend called for the same this man said it's rs 85/kg. Great rate chart you maintain. Awesome work environment. Standing ovation to you people.

Order no h74372816, they charged one kg parcel all theft i received bit of amount. I wants to complaint lodge on dtdc customer service, no doubt your connectivity very good, my parents always send to food product me from kadapa to gurgaon, every time i received good. This time unfortunately i felt very sad, my parents send to me 1kg prawns (Dry fish worth /price 3k) its very expensive and valuable sea food. Bit of sweet, along with one small 100 grams of mango pickle, i am missing these valuable food in gurgaon so parents affection and lots of love your service connectivity through i am receiving from them happily. This time i didn't what i except from items has missed first there is no pickle, sea food what i received capture from camera attaching the file. Not worth of its 1kg, and missing pickle totally i lost my mind what i received what my parents send to me.
Now thing is my parents going to complaint on your branch kadapa location. Your going give worth of money what i do, how u solve this problem where actually happens plzzzzzzz do the need full. Worst service i never ever go for it,

I wants to complaint lodge on dtdc customer service, no doubt your connectivity very good, my parents always send to food product me from kadapa to gurgaon, every time i received good. This time unfortunately i felt very sad, my parents send to me 1kg prawns (Dry fish worth /price 3k) its very expensive and valuable sea food. Bit of sweet, along with one small 100 grams of mango pickle, i am missing these valuable food in gurgaon so parents affection and lots of love your service connectivity through i am receiving from them happily. This time i didn't what i except from items has missed first there is no pickle, sea food what i received capture from camera attaching the file. Not worth of its 1kg, and missing pickle totally i lost my mind what i received what my parents send to me.
Now thing is my parents going to complaint on your branch kadapa location. Your going give worth of money what i do, how u solve this problem where actually happens plzzzzzzz do the need full. Worst service i never ever go for it,

I have send a urgent parcel from dtdc that consignment no. Are v38494513. When i was tracking the my parcel that shown the my parcel delivered. But parcel was not delivered to the destination. When i was contact to the dtdc office in thiyog (Shimla) he is said to me sorry sir i forget and that time rain is coming. My document does not placed to the destination therefore i am disqualify from interview that is my govt job interview.
I feel dtdc is spoil the my career duo to not delivered my document to destination. Please taken right action against to dtdc company

I booked a cover from hyderabad to bangalore, through dtdc courier on 03/07/2017, with dockment no. 01215828 the document was not delivered till time i. E 12/07/2017. I have given several mails, and i called more than 70 calls to different different peoples. All are in vain.

This is a very very important cover

Please give directions to pay compensation for me

Dear Team,

I have sent courier blow the Way bill no : C76182163 on 7th July 17 but still it's not reached at destination as in today status. This courier contains I have send the medical cooling items it is very emergency purpose but still your people is not delivered on time I want to clear explanation for not delivery.

Even after so many calls we made to DTDC courier service providers but there is no response from there end .

In this case how we can send emergency medicine through DTDC courier..

My courier cant reached on time it takes more days to delivered. Other company make me comfort that the can give me the courier on time but i was trust your company and give my shipments to u and it takes 15 days to come from nearer place... We already called thousand of time to your office to bring my courier on time but non of them take that seriously.. I am very much upset with ur service and decided to no other further shipment will done through the dtdc services

I have done courier from bangalore to patna consignment no - b44333196 was supposed to reach on monday promised by dtdc courier service yelahanka bangalore. But dey didn't deliver on time and said it was raining again on tuesday i kept calling bangalore dtdc customer care no one received call dey dnt received calls i called patna dtdc dey gave me franchise number and said to talk to them courier is with them i called them and the excuse dey gave me was shocking dey said dey dnt have delivery person to get the courier deliver... I can't believe dis dtdc such a brand and giving excuse that dey dnt have delivery boy and today is tuesday till now it's not delivered... M so very disappointed with the service... Never again in future vl use dtdc service and i vl make sure people in my surroundings should also not use dtdc

Product not received very bad service fully unsatisfied please send my parcel to me, its showing it's in hub fr three days shipment no is h01532888, i will not suggest any of my friends and colleagues very bad bad bad service, my apologies for believing u, even professional and dhl couriers are very good even a courier named maruthi delivered me in 3 days, yours courier like a local courier it should pay penalty for doing this

I have lodged a complaint from my son's account on non-delivery of my courier to kothapet, Hyderabad from Alwal Franchise whose contact number is[protected] vide Consignment number H01982990 dated 06/07/2017 in WWW.CONSUMERCOMPLAINTS.in

Consequently in response to the complaint i have lodged, a person pronounced as from DTDC Courier Services called me to my mobile number [protected](Airtel) at 08:22pm whose mobile number is [protected] displayed on my mobile under the Trucaller Name Castume Cayar enquiring whether i have complained, for which my prompt reply was "yes, i did" as it is an abnormal delay. The person asked me to speak in hindi . Later on he started asking

""""why did you complain?, there is some problem, it will take 4 more days. if you want delivery tomorrow, you pay me online Rs.20, Tum Bhikari Ho gaya kya, ATM number dedo, otherwise you send your family members to sleep with me, bloody ######, mein tumhe khatam kar dunga"""""

This was the Gist of his conversation without caring anything he spoke in the worst manner than i have put here. The credentials of the person may be enquired as the language and the tone seems to be of an anti-national who has threatened the customer with the dire consequences of death.In this regard i also fixed the responsibility on the DTDC courier in case of any mis happening to my life as threatened by your employee in any manner. I also request you to intimate the action taken and assurance to my life may be intimated to me at the earliest, if not i will be constrained to approach criminally and legally against the Courier Service and the persons involved.

The Veracity of my complaint and his speech may be verified from the Airtel Operator.

I sent a courier from alwal (Hyderabad) to kothapet which is also a part of hyderabad on 6th july 2017. Consignment number h01982990. Today is 10th july 2017 and the courier has not yet been delivered. How many days will it take to send a courier within hyderabad?? It was a very important document which i sent through dtdc. I even mentioned contact numbers of sender and recipient. Status of delivery is still out for delivery.

My apologies to dtdc for having trusted you. I will never ever send any courier through dtdc. And i will ensure not to suggest any of my friends or colleagues to use dtdc for courier.

The vajrappa building courier office has pathetic delivery boys. They give a calll when they are in front of my door, so if i am even downstairs and not in they will simply ring the bell thrice and leave. If i come back and give them a call to deliver the packet even if they are still within the building, they refuse to deliver the packet. Their service is pathetic, bhaviour very very rude. I sincerely hope the main dtdc office will have some quality check on their delivery system before opening new centres.

Hi sir/ madam,
I have ordered vitamin tablets in prohealthindia from chennai, they said that they sending my package through dtdc. I have called the prohealthindia guys and they said that my shipment was delivered on 21st june. Till now i didn't got my product. When i keep on calling them they sent me pod (Proof of delivery).in that the sign was given by watchman of other building my order has gone to another building instead of my apartment. I didn't even got a single call from dtdc guys on 21st june. My product is worth 2450/- for a middle class family it's is like a blow. I'm thinking to approach near by police station if it is not resolved.

So, please help me in resolving in this. I request you to refund the money or my product. Its been 20 days i keep on calling the support of dtdc and nobody picks the call, shame on dtdc.

One of our vendor sent a parcel through your courier service from chennai on (07/07/2017) friday. But we - vizkon technologies coimbatore, ramanathapuram post,
Didn't receive the courier booking number v38151907 which is booked on friday and to be delivered the next day ie saturday (08/07/2017) from chennai through courier plus. But not yet receive our goods. We called all the customer care number in coimbatore. But no one is response and we didnt get any supportive answer. Due to emergency only we booked through fast track ie courier plus.

I had booked a parcel for delivery to chennai on 20 june 2017. It hasn't been delivered till now. Nor has it been returned to me, in which case i could have sent it through another service. The consignment number is k00452318. Tracking brings up the information: last update - 22.06.2017; consignment not delivered. Misroute. You could atleast call the consignee's phone number given in the address on the to address on the consignment. Also recorded on the way bill.
Correct yoirself dtdc

I have send courier on 15th June 2017 to shirur Pune while giving the parcel to courier I checked whether is there service I checked thirce with the lady when hand over parcel she told is there service pay Rs.300 I paid but it not reached Docket no F10051019 it's return ask money back saying that no refund it is not my mistake I paid u have deliver finally receive the parcel I want money back my Rs. 300

Hello Sir/Madam,

Please be informed that I sent the courier with CCN#H01218967 from Hyderabad to Cuttack with normal post for which I paid Rs. 130 /-. As per commitment it will be delivered by 3-4 days. Today is 5th Day and still it is not delivered. When I checked with DTDC local vendor from which we posted he informed that I should have informed him before to check why it was not delivered on time.

Can some one explain as a reputed courier service and expecting customer to come up with complaint then only they will verify the tracking and confirmed. Is it not DTDC responsibility to track and take necessary action if it is not delivered on time? People use private courier service to make the fast delivery if any urgent but here they don't care about customer.
Hope this complaint will improve the service of the courier service and resolve my issue ASAP.

Thanks,
Bijay

Dear Sir,

you have the most pathetic courier services i ever come across, Now i would prefer to send my mails thru Postal Department rather then DTDC.

I got call from your courier today 06.07.2017 from Shivne Uttam nagar Pune 411023, the document no. is P42100316. and it was not delivered on your address because of your address is not in our service area. When I checked the status online it shows - Destination far away still laying at Branch. The recipient's address is within the city of Pune and hardly 2 KMs away from their Shivne Office. Ii have also mentioned the Tel.No. of the recipient too, still nobody tried to contact them. I have been tried their Pune branch, the landline number is not working and nobody is picking the mobile number.[protected]

It was an important document and if you can not deliver the things on my address, why they accept them and moreover the customer support is pathetic, nobody in Pune is ready to answer and nobody is replying from Nasik. I have mailed using their online customer care form but nobody replied to it either.

from last 3 days I am taking followup but your telephone operator say today it will delivered, more than 150 times I called you but no reply from your side

I advice next time u send a courier thru DTDC, think 100000 times.

Hi, my Courier with consignment number Z27718987 and Z27718990 is shipped on Jun 21st and it's not received yet. It's not showing the status also, the customer support team also didn't provide any information about this. I want to know the complete status about the parcel. It's shipped from jaipur to trivandrum. Please understand my situation and provide complete info about the parcels. Both are showing the same status only.

I booked a consignment details from Mumbai to Alleppey(688504) by dtdc and at the time of booking, courier service didn't tell me the things like at this location they will not deliver and booked it with no hesitation.
After reaching destination city, they are saying that the location is not accessible and they will not deliver my item and will have take it from office myself. They are cheating and talking very badly to the customer.
My consignment number was M53296675.
also they are updating the status that Out for deliver, receiver not available. this is when they are not calling the receiver even for the single time.

Such type of behaviour is not tolerable at all.
Will not recommend anyone to prefer dtdc. Huh-

Complaining to dtdc is useless as they don't take any action on it.