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DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com

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Updated: Jan 21, 2026

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DTDC Courier & Cargo reviews & complaints page 387

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Address: 421204

I am Riddhi Patel, i my collegue had sent a parcel from goregaon and i haven't received it. The tracking site shows it is delivered to some ramesh and i have no clue who he is.. i enquired everyone around but no one has received the parcel. I called dtdc customer service and they lodged a complaint and told me they will revert back but they did not. Instead i got a text saying your case is closed. They did not call or email or revert in any way n closed the case. The delivery boy also didn't call before delivering it to somebody else. I never expected such a state of irresponsibility from dtdc as i am it's loyal customer since 2yrs and never faced such prob. Please look into matter.

Dr.Riddhi Patel
[protected]
[protected]@gmail.com
Tracking no.M52869418

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jul 05, 2017

Updated by [email protected] What's wrong with dtdc? Got a call from their service center for i lodge this complain and he changed my google account password? Now when i m calling back the same no. He is out of reach..

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[email protected]

from Mumbai, Maharashtra

Jul 6, 2017

Got thr parcel.. thanks to my shikayat and dtdc.. late but received...
Thankyou very much!!

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Address: Nagpur, Maharashtra, 440001

Website: www.dtdc.in/tracking/shipment-tracking.asp

I delivered a parcel for urgent delivery.It had some important documents.
The receiver was going to travel outstation on 29th June. DTDC people said the Courier will be delivered the Max by 28th June, and i believed them.However at 29th June the parcel was shown as delivered on the website but it never reached to the receiver.When called the office at the destination location the person she said the we have to update a fake status or out business wont run.She gave a different number of the manager who never picked up the phone.We were also ready to receive the parcel directly from the ware house but nobody responded.Now i have tweeted to DTDC Support but i am not getting any response, I am not sure where my parcel is now.
Consignment number :V38636726.
Delivery Address : Dr. Surinder Pal singh
P.R -8, MLB medical collage campus, Jhansi 284001

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Address: Surat, Gujarat

Dear Sir/ Madam,

I am Sandipan Dutta, I had booked one important parcel to Surat and sent it via DTDC (Consignement No.- M[protected] but even after 5 days it still has not been delivered, two days i.e. 3rd and 4th July it was out for delivery but still was not delivered, may I know the reason? What is the issue with your courier service? The last date of delivering the courier was 4th July but as you were unable to deliver that parcel now that date is gone, please follow me up regarding this.

Regards,

Sandipan Dutta.

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Hi,

DTDC is one of the worst couriers I have dealt with. I have 3 shipments missing and no body is bothered to recover or even provide information.

The team working are so unreliable, no ethics and responsibility.

The contact information are not correctly provided on the net too.

As a customer, i really do not know why we have to put up with such behaviors. Online shipper please do not use them . It is a complete waste of time and money for both o[censored]s.

Thanks
rd

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Address: Pune, Maharashtra, 411014

Website: www.dtdc.in

Courier with consignment number - P41649272 is still not delivered to the destination location (Vapi) which just 295 kms from the source (Pune). Good transportation facilities are available between the source and destination place. After paying premium amount the service has been a traumatic experience. Worst possible courier service.

Name of the franchise: DTDC - Viman Nagar Master Franchise

Address of the franchise where the courier was booked:

Pune Nagar Rd, Tulaja Bhawani Nagar, Kharadi, Pune, Maharashtra 411014

Contact number:[protected]

Please see the attached photo for more details.

I can be reached on [protected]@gmail.com

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Address: Mumbai City, Maharashtra, 400049

Website: [email protected]

Dtdc service provider
aditi enterprise
shop no 7, opp dakshina park,
near j v d bus depot, juhu,
vileparle west
mumbai-400049

i send last 2 week befor 1 curiar simpment no m53270006 not received, at dilivery address

and this service provider is not good response
is vajah se meara 15000/- loss huva hain

agar mera loss bharake nahi mila to main case kar dunga dtdc k upar

its my warning.

I attcahed photo copy of dtdc service provider

please imgetly action ...

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Address: New Delhi, Delhi

My consignment is in transit since april. Not a since officer of dtdc responds well and moreover your numbers are just numbers call do not go to ur useless digits. Stop ur services. Cz ur not even good. The most horrible experience. I tried complaining but none responds. Ur website sucks too. I tried all offices in ghy and delhi both are just transferring their duties. Is this the way you work.

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G

gurudeo jaurkar

Jul 4, 2017

I have confirmed my couriur docket no.M52729941 Nagpur to Akola dispatched and Akola DTDC branch contact confirmed but not delivered specified address, Call receiver persone talking very rudely.

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Address: 560043

Late delivery of courier...we have couriered the parcel ( Bicycle ) on 15 th June at their kalyan nagar center bangalore to be delivered to Isha Home school Coimbatore, the excutive at the center promised that the Parcel will be delivered within 5 Days but today it is 03 july still the parcel has not reached the destination ...when contacted the customer service the approach was rude and unethical instead of resolving the problem they are asking their customers to contact various places and get it resolved...we have paid a premium for the services and we feel cheated and not getting the moneys worth ...plus the mental trauma...

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Jul 03, 2017

Updated by sanmeet72 Shipment Summary Print
Tracking No. D34060571 Last Status Out For Delivery Notify Me
Reference No.
Booking Date 15th Jun'17
Last Status Date 03rd Jul'17
Shipment Details
Origin Bangalore Destination Coimbatore Destination Pincode 641114
No. of pieces 1 Service Type Lite
Package contents Box
Shipment Tracking History

Booked & Dispatch In Transit At Destination Out for Delivery Delivered
Date Activity Location
Mon, 03rd Jul'17|09:53 Hrs Out For Delivery Coimbatore
Sun, 18th Jun'17|09:56 Hrs Received At Hub Coimbatore
Sun, 18th Jun'17|09:56 Hrs Received At Destination Coimbatore
Sun, 18th Jun'17|09:45 Hrs Received At Facility Coimbatore
Fri, 16th Jun'17|21:39 Hrs Processed & Forwarded To Hub Bangalore Hub
Thu, 15th Jun'17|22:14 Hrs Received At Hub Bangalore Hub
Thu, 15th Jun'17|21:11 Hrs Processed & Forwarded To Facility Nagawara, Bangalore
Thu, 15th Jun'17|20:48 Hrs Processed & Forwarded From Facility Nagawara, Bangalore
Thu, 15th Jun'17|20:40 Hrs Booked At Facility Nagawara, Bangalore

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S

Sujith Edwin

from Chennai, Tamil Nadu

Jul 3, 2017

The delevery person of dtdc courier service in ooty pin-643001, was very rude to talk and he wana send my parcel back he told he dont have to delivery in my area, if so then dtdc courier office shouldnt have bought the courier sent to me

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I have booked courier to secunderabad and consignment No.B43137710 not delivered to correct office . I approched to the cambridge branch where I booked the courier they gave number to whom they delivered the letter ie., [protected] which is in chennai my letter to be delivered to Secunderbad please take action and do the needful to deliver the same to correct address.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jul 03, 2017

Updated by Nagalakshmi Kalam I have booked courier to secunderabad and consignment No.B43137710 not delivered to correct office . I approched to the cambridge branch where I booked the courier they gave number to whom they delivered the letter ie., [protected] which is in chennai my letter to be delivered to Secunderbad please take action and do the needful to deliver the same to correct address.

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Address: Ahmedabad, Gujarat, 380001

Respected chair person,

i am from ahmedabad, gujarat.

Khokhara, ahmedabad branch never gives the service to customer.
We always suffer this type of problem. Whenever we are calling mr. Sanjay, he never response.
We have to go khokhara for receiving parcel.

I don't think that we are paying for receiving parcel from office.

Whenever we are calling on office number the fix answer receiving from the person that " we have no delivery boy for delivery, so, pickup from khokhara office."

is this your service ?
is this dtdc policy ?

shame on it...

Overall totally third class service.

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Address: Rangareddy, Andhra Pradesh, 500018

Website: www.dtdc.in/cs_esolutions.asp

Dear, i booked a courier through dtdc, which contains a receipt of bike. But they kept on delaying it and now i have to pay huge amount as a penalty to indian railways. I called almost 100 numbers and only one number works and that too they'll give another number which doesn't get answer in many attempts. The thing is none of their registered numbers in their websites works.
Kindly help me in this issue.

Regards,
Hemakumar
. [protected]

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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B

Bhim Vyas

from Pune, Maharashtra

Jul 3, 2017

Mane mere mobile beja tha pune se samne mila but mobile ka display futa hua milaa mobilr 54000 kaa thaaa but aab vo mere kya kaam kaaa wht can i dooo yum bataho mujeee gazibad couer keya thaa maneee

docet no : V38626324

A

amalg

from Lucknow, Uttar Pradesh

Jul 3, 2017

My ref no. R25641725
Pincode of sender. 686502
Pincode of reciever. 226002
Date of sending. 27 june 2017
Expected delivery. 29 - 30 june 2017
DTDC LTE
Please check and take immediate action

Y

Yashod Giri

from Mundi, Madhya Pradesh

Jul 3, 2017

I am yashod giri On 27th June 17 at bhopal head branch. I am standing here from 1 hr for my courier. Very very disappointing staff. Nobody wants to listen me. What is the problem with them. Very abusive staff. Only and only there supervisor is responsive. He personally came out and searching my courier. But i am very disappointed with lower staff

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Address: 600054

Consignement no z26846280
Name danesh b
Sir,
Mera parcel delivery address military hospital avadi, avadi, chennai 600054 hai...
Parcel 30.06.2017 ko 1915 baje ambattur (Avadi se 08 km peeche) pahunchgaya but abhitak mere pas pahuncha nahi mai army me hum mai tuesday chutti ja raha hum... Esliye sir please tomorrow parcel mere pas pahunchane ki kasht karo.

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Address: New Delhi, Delhi

I have sent my courier holding consignment no.[protected] from old rajendra nagar branch of DTDC in central delhi on 16th June which was to be delivered to Hyderabad, but it has not yet reached its destination nor it could be tracked online . DTDC service was not upto the mark and i am in dire need of those books .i need my courier to be delivered as soon as possible

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Address: Khordha, Odisha, 751001

Website: www.dtdc.in

My consignment no :- d31130371.
Actually my order has to be delivered on 30th june 2017 as it shows "out for delivery" in tracking status. They had also not called me on my phone number.
The next day in the tracking status it shows "receiver not available". I become worrified and went to their office and their i found that my product was present there. There i had to carry my goods.
So, i want to say what they are making customer worrified by showing wrong description in their tracking status. Since it was not my mistake they blamed me that i was not available. It their responsible to phone me and if i had not picked their call then declare that i was not available. It is completely unprofessional.

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Address: Dhanbad, Jharkhand, 826004

Website: www.dtdc.com

My parents had sent mangoes for me from Dhanbad to Pune. They packed those in a carton. They mentioned the vendor of DTDC (dhanbad) that there are mangoes. They said not to worry and it will be delivered properly. The consignment was processed on Friday 23rd june 2017 and it reached me on 39th june 2017(thursday) and that too in a fully damaged condition.
Please find the images for reference.
I request you to take some action against the vendor of Dhanbad Sariadhela.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jun 29, 2017

Updated by Aparna Prasad Please take some action and revert back as soon as possible because Rs2170 is not less and on top of that emotions of sending goods for once daughter is priceless.
Kindly take some action as soon as possible

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Address: Surat, Gujarat, 395005

Website: DTDC

My consignment no is A37928206.
ACT DESTINATION PIN CODE is :- 203207
Destination pin code showing in tracking is 110001.
Courier is not delivered due to wrong pin code.
I followed to ur customer care mail I'd & executive then only they told that consignment is delivered in mail replied.
After I asked to executive & mail that consignment not delivered.then no reply from your customer care mail I'd.
Due to that I lost 500/- .
Pl arrange.

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Jun 23, 2017

Rahul gaikwad4657's response Very bad service

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R

Rahul gaikwad4657

from Pune, Maharashtra

Jun 29, 2017

Your courier boy not properly courier delivery, your couriers parsan is boss

R

rajdubey007

from Gorakhpur, Uttar Pradesh

Jun 29, 2017

DTDC Courier & Cargo — Shipment not delivered waybill no : 34326712324 reference no : 649697001776055191

Dear sir/madam
MY SHIPMENT NOT DELIVERED
Waybill No : [protected] Reference No :[protected]

but it shows in internet
Pickup Date 15 June 2017
From Mumbai
To Farrukhabad
Status SHIPMENT DELIVERED
Date of Delivery 21 June 2017
Time of Delivery 16:16
Recipient Anjali Dubey

mobile no [protected]

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Address: Kolkata, West Bengal, 700059

Website: Consumer complaints

Hi,

This is to inform you that a courier was sent to me from calcutta on 26th june which reached and received by me today by dtdc

It was a speaker of (I ball) which was sent to me by my brother specially on my request but dtdc express ltd has stolen the the actual product and packed another small china made speaker (Sonilex)

Its a warning to kindly find out the culprit and send the original one sent as we are doing police complaint, i am so damn furious with this type of fraud done by a courier company which is renowned and will make sure this courier company shuts down with full media coverage for its stealing cases with full penalty liability and claims.

Sent me the original speaker asap or bear thw consequences.

Attaching photos of duplicate items sent replaced by courier company

Consignment no. K00616690

Immediate action required..

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jul 29, 2017

Updated by Afshan Anjum I have still not received my speaker of iball. Got call from dtdc person stating that it has been stolen from dtdc Calcutta center not from Dehradun and to trace it i have to travel there. Please suggest if i can file a police case.. Case totally unresolved and left pending

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A

Afshan Anjum

from Hapur, Uttar Pradesh

Dec 11, 2017

Still no response and no case resolved... Pls take serious action of closing down dtdc permanently

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Address: Mathura, Uttar Pradesh

Dear sir,
This is to inform you that even after reaching a goods to destination (Dtdc mathura office) is not delivered to the contact person. Goods reached at mathura on 23/6 at destination city and today is 27/6 and goods still not delivered at contact details even after contacting me and this item is very urgent to reach to the contact details as soon as possible but it was not delivered... I am not happy with this service of dtdc pls take strict action against him..
Tracking no is d35284965 and screen shot is attached with this mail pls find below
Thanking you
Hope for solution.

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R

Royal Govi Rawat

from Adoni, Andhra Pradesh

Jun 29, 2017

CN-V37905358
i have send a power bank as per return policy to Amazon seller private limited on 19 Jun 17. It should reach by 28 JUN for further refund process but still it is not delivered to the address given by me.its urgent to reach before 28 JUN 17.

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Address: 756001

Myself santanu mishra, i posted two emergency courier to my daughters.
Mumbai as it was extremely urgent for me. They told me that it will be delivered within 48 hours, but its more than 8 days now and the courier is still not deliverd. My consignment no is k01331788 and d33863645 even i went
To dtdc franchise office in balasore franchise to know about the status of my courier and they did not respond good.

Please help me out in this issue.

Regards,
Santanu mishra,
[protected]

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Address: West Tripura, Tripura, 799116

Website: www.dtdc.in/tracking/tracking_results.asp

Vide dtdc plus docket v37592669 on 4.5.17 we have sent document to

State bank of india,
Palatana branch
Ongc tripura power company limited, palatana site,
Po palatana, dist :gomati 799116, tripura india
While doing on line tracking it is showing delivered on 10.5.17.
But when after one month bank is saying they have not received the document, we collected daily run sheet from delivery branch and it was rtoed.
It has happened to me several times for other consignments for same consignee.
I raised a mail complaint with dtdc customer support "[protected]@dtdc.com" on 27.6.17 but it was not even acknowledged.

I want reply to this.
Thanks,
Sampa ghosh
Forbes marshall pvt ltd.
Pune.

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