Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Last updated Apr 4, 2024
Complaints 11611
Resolved
1309
Unresolved
10302
Quick Links
Statistics
Share
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
DTDC Courier & Cargo
Customer Service Contacts

DTDC Courier & Cargo Phone Numbers

Phone
+91 80 2536 5032
1665
1263
+91 80 2536 5039
627
824
Fax
+91 80 2551 4461

DTDC Courier & Cargo Websites

DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 387

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hyderabad Singh
from Hyderabad, Telangana
Report
Copy

Poor branch function and zero centralized customer care

Address:Amritsar, Punjab, 143001
Website:www.dtdc.in

Tracking no : d32704972
1.) i had shipped 2 boxes of books from hyderabad to amritsar.
2.) one box was forwarded to local delivery courier and one box was returned back, citing vague reasons.
3.) local delivery stocked that box for around 1.5 month, till a local enquiry was made & box recovered after visiting him, till then one box reached back hyderabad after 20 days of dispatch & dtdc had no idea where other box was.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amukthika
from Lunglei, Mizoram
Report
Copy

DTDC Peroorkada

Address:Thiruvananthapuram, Kerala, 695005
Website:www.dtdc.in

A parcel in the name of kavitha c pillai was sent and dtdc person from peroorkada trivandrum kerala branch called me. When i confirmed my availability at home at special armed police quarters, peroorkada, the person informed that no home delivery and i have to go and collect the items. When i asked him why should we pay you then, he had given the phone to another guy and he said he is not working in dtdc and the one called is his friend etc....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
riteshR
from Jammu, Jammu and Kashmir
Report
Copy

Very poor delivery...

Address:462001
Website:dtdc.in

Dear sir,
I am ritesh raikwar from ratlam. I have found dtdc courier and cargo is the worst company in my life. At first its parcel delivery service, i booked a parcel (Book) to deliver from bhopal to ratlam on 23 may 2017 but still i didn't get my parcel deliver. Second almost on all the customer care executive numbers no one is responding and if some one response they give some useless issues and and talk arrogantly. I have called...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vimal mandal
from Ahmedabad, Gujarat
Report
Copy

Material not reached after 7 days

Address:Murshidabad, West Bengal, 742212

A material booked on 24.05.2017 from farakka murshidabad west bengal for kolkata 17 and the same arrived at kolkata branch on 25.05.17 but up to today i.e. 30.05.17 the packet not delivered though I contact the kolkata office twice and every time they said that it will be delivered today. So it mean I shall have to make another path to receive the same....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
binaykumar32
from Hyderabad, Telangana
Report
Copy

Dtdc product not yet delivered since may 25th 2017, tracking no. E73347980

Address:Hyderabad, Andhra Pradesh, 500047
Website:www.dtdc.in

Hello,

Dtdc courier my consignment was sent on 25th may 2017 through dtdc from patna to hyderabad, but still i didn't receiving my parcel.
On the cosignment my all original bills and my child birth certificates are there which i have to claim for reimbursement before wed 31st may 2017.
Medical bills around 30k, if i din't submit the bills before wed 31st may 2017, there is no use and i loose my money. Really...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
poojasreeram
from Pune, Maharashtra
Report
Copy

Poor staff conduct

Address:Mysore, Karnataka, 570006
Website:www.dtdc.in

Pallavi Enterprises- Bogadi, Mys (DTDC courier) asked me to come and collect my parcel from their office- they never tried to call me or deliver it to me directly. on asking the owner- Rajish as to why the parcel wasn't delivered to me directly, he gave a ridiculous reason.. an argument ensued, he spoke really rudely, almost raised his hand, used abusive language to a friend who had accompanied me. DTDC never replied to my complaint. its...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dtdc2016
from Ahmedabad, Gujarat
Report
Copy

Non delivery of courier

Address:Pune, Maharashtra, 411014
Website:dtdc.com

On 23rd May 2017 I had booked a courier from DTDC Kharadi, Pune for Vasudevanallur (Tamil Nadu). It was a regular delivery with proper box package containing books, cloths, pen-drive, shampoo, conditioner, electronic trimmer, spare batteries (value of the contents Rs.5000-Rs.7000). The total weight of the package is 8 kgs. I paid Rs. 1100 for the delivery charges. I had requested to send the shipment by Air. I checked the status of the delivery...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aaa91
from Kolkata, West Bengal
Report
Copy

Out for delivery status for continuous 6 days.

Address:Thane, Maharashtra, 401105
Website:www.dtdc.in

Booked a doc from Howrah WB to Thane MH 401105, on 18th May 17, till date... it is lying in status Out for delivery since 23rd May 17 till now, i.e. 28th May 17. Just dont understand, whoever is out with the packet, is he lost his way or the shipment, for 6 days all the way in Thane only? Called up Mira Road and Bhayander sorting offices, and outlets. None could help, but behaved badly and wanted me to know that it is not their responsibility....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
paulsubhajit
from Bharuch, Gujarat
Report
Copy

Failed to keep promised time of delivery

Address:722102

Hi, I booked an article bearing CN No. V[protected]Weighed 912 grams) with DTDC Bankura (PIN Code 722102) on 25/05/2017 in the morning under National Blue Express Service for Rs. 474/-. Article was bound for Kochi (PIN Code 682019). According to the National Blue service agreement, It should be delivered within Next Business Day that means on 27/05/2017. The tracking record shows it is still lying with DTDC Kolkata office as on 27/05/2017....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manojrajya
from Rajkot, Gujarat
Report
Copy

Non delivery of CN A37762268

Address:Mumbai City, Maharashtra, 400056

CN[protected] were not delivered till now to Mumbai 13 from AF 588 Chandkhedha AHD Gujarat dated 18.5.17 carrying medicine for patient.
Already family is staying and available in case non availability can be delivered to adjecent flat
Thank
The issue was also brought to Dtdc office from the items were send and informed that he has already send mail to concern to resolve the issue earliest also conveyed regert ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vidhya Shanmugam
from Bengaluru, Karnataka
Report
Copy

Product broken inside

Address:560043

Got a courier few minutes back. Very shocked to see the broken pieces.

Very disappointed for the following reasons :

1. Being fragile, (porcelein material), care was not taken to mention "Handle
with care" or any other caution on the cover.

2. While handed over, the sound of broken pieces was heard and the gift wrap was appeared to be not intact, i.e like a repack. If checked and heard...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
UC
from Delhi, Delhi
Report
Copy

Worst service

Address:500009
Website:DTDC.in

Dtdc the worst ever possible courier in india. They handle material like gunny bags throwing the packets. I watch it every day from my office. More over their customer support never answers the phone. Complain mails to their support are just ignored. They have never delivered a packet i sent but updated the website as delivered and then don't care to take any action. Thousands of people have complained on the net but they care a fig...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nipun0608
from Delhi, Delhi
Report
Copy

Urgent parcel not received from last 10 days

Address:Ludhiana, Punjab, 141001
Website:www.dtdc.in

Dear Sir,

I have experinced worst service from DTDC. I mailed some urgent important documents from Ludhiana to Dakor. DTDC individual accept it with Cn. No. Z96946665 now it is stucked in transit from last 10days, it is a very important and urgent document. None of dtdc customer care is responding even they are not sending it in RTO. Please take action immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
PRAKASH CHAND
from Delhi, Delhi
Report
Copy

Send courier back without check

Address:New Delhi, Delhi, 110067
Website:DTDC

University send me a courier vide consignment no.Z22436387, but delivery boy not contact me or try to find the address or never call me on mobile number which is mention on courier, and write a comment" shifted' but we are living still in same place. I contact with customer care number and email but till date no reply or call from there side. Very third class service of courier company and also customer care team....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohit Shivaji
from Vada, Maharashtra
Report
Copy

My courier (consignment no - D32589649)

Address:403601
Website:no idea

I have never seen such a worst courier company as this. Its about 4 months that i had courier a watch from margoa dtdc to bangalore on 17 feb 2017 and its been not yet deliverd every time i go to office i get a very poor response i had registered one complaint and even though nothing has happened. Really this is very disappointing. Even a govt post office doesn't do such a thing like this so called international couriers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sivaprasad EV
from Ernakulam, Kerala
Report
Copy

Undelivered my product

Address:673525
Website:www.dtdc.in

Previous week i ordered one bag through flikart and that taken by your courier.
But your delivery man (He is from payyoli branch calicut) is not deliver to me my product he is actually cheat me beacuase he told me one day i will deliver to you tommorow itself but he is did not deliver to me he is compleatly firgot about my courier. So i suggest you for please dissmiss that types of deliver mans in your company otherwise you have to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
S.Mahendran
from Chennai, Tamil Nadu
Report
Copy

Very delay in service(Tracking No:C75722548)

Address:600015
Website:Google

Tracking no : c75722548
We had informed the parcel contains medicine for a, serious patient while handover the consignment to the dtdc courier and they assured the parcel will reach the next day itself. As of now the parcel not received and the patient in serious
This is how the dtdc courier company works
Very poor service and we tried their customer care, it is a very poor no one picks the call
Please take nessary...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nathpu
from Tumkur, Karnataka
Report
Copy

Missing my courier

Address:788710
Website:DTDC

I have sent courier from bangalore to my home town karimganj consignment no d33756305. I had tracking details which says that courier reached last silcher and after that it didn't reached karimganj. Now i had received text from dtdc that they had delivered my courier, but we haven't received any. I want full details about my product as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
shivs61
from Bengaluru, Karnataka
Report
Copy

Product not delivered even after 1 month

Address:Bokaro, Jharkhand, 827001
Website:www.dtdc.in

I shipped a product via dtdc on april 28th 2017 but it has not been delivered as of today (23rd may 2017). There is no response to my several e-mails. Also the twitter account of @dtdcindia is not responsive. Called them several times but everytime they are pushing to the next day, saying the product will be delivered the very next day. They are confessing that they received the email but they do not want to reply to it.

If...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Cspcsp
from Erattupetta, Kerala
Report
Copy

Bad behaviour and don't inform abt the courier on time

Address:686575
Website:DTDC PUTHUMANA TOWER PALA KERALA

This is to inform about bad and uncultured behaviour from a dtdc courier outlet at Puthumana tower Pala.
I had made a call two dayss before for enquiring about a parcel and then a lady tell me that nothing arrived and if anything is there wil call. And i didnt recieve a call .and today the same person made me call and harshly tell me that she informed me two days before that a parcel was there.
Actually the thing happend is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy