Claimed

DTDC Courier & Cargo Complaints & Reviews

1
Updated: Dec 3, 2025
Complaints 11689
Resolved
1320
Unresolved
10369
Contacts

File a complaint to DTDC Courier & Cargo

Having problems with DTDC Courier & Cargo?

File a complaint and get it resolved by DTDC Courier & Cargo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

DTDC Courier & Cargo reviews & complaints page 388

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jpooja
from Mumbai, Maharashtra
Jun 22, 2017
Report
Copy

Address: Chandigarh, Punjab, 160101

Dear sir,
This is to inform you that my courier was booked from delhi on 13th june 2017 through dtdc+ and to be delivered at chandigarh on 14th june 2017. I have talked number of times to your head office and franchisee to trace my courier but i have not got any satisfactory reply from your end, and i am unable to trace/receive my courier even after 10 days.
I request you to kindly look into the matter on priority basis and arrange to trace/deliver my courier at the earliest.
Yours truly,
Jaswant singh
Mobile no. [protected]
Mail id : [protected]@gmail.com
Docket no : v37688279
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    jpooja
    from Mumbai, Maharashtra
    Jun 22, 2017
    Report
    Copy

    Address: Chandigarh, Chandigarh, 160101

    Dear sir,
    This is to inform you that my courier was booked from delhi on 13th june 2017 through dtdc+ and to be delivered at chandigarh on 14th june 2017. I have talked number of times to your head office and franchisee to trace my courier but i have not got any satisfactory reply from your end, and i am unable to trace/receive my courier even after 10 days.
    I request you to kindly look into the matter on priority basis and arrange to trace/deliver my courier at the earliest.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sanjeevani bordoloi
      from Agra, Uttar Pradesh
      Jun 22, 2017
      Report
      Copy

      Address: New Delhi, Delhi, 110019

      I have couriered my parcel on 19.06.17 through dtdc from alaknanda market, near 429 bus stop, new delhi to the following address below:-

      Sln executive women hostel & pg, padmashri garden 2nd line,
      Gowlidoddhi, nankramguda, hyderabad. Telangana
      Pin 500032.

      It contained a wrist watch of tommy hilfiger, one black ladies kurti with one pair of earings. The courier is delivered to the concerned person on 21.06.2017 with the empty secured pouch. None of the item was inside the packet, it was totally empty.

      Shippment details -
      Consignment no - z27029154

      Kindly check about this matter and revert back. I want my items back.
      Looking fotward to hearing from you.

      My contact number [protected]
      Email id [protected]@gmail.com
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        1
        123 sidhu
        from Kolkata, West Bengal
        Jun 22, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: 122105
        Website: WWW.Amazon .com

        I am siddhartha roy. I had sent a parcel through dtdc courier on 14th june 2015. That parcel was sent to 'merchant returns unit no 1, khewat/khata no: 373/400 mustatil no. 31, village taoru, tehsil taoru, district mewat. On bilaspur - taoru road, mewat, h r 122105'. Tracking no: d34935475. This has reached dharuhera in the 19th june 2017. Why it has not reached the delivery poin? In accordance to my information taoru is situated very near to dharuhera. It is at the 30 minitues distance. It is urgent please take necessary action.
        Jul 31, 2017
        Complaint marked as Resolved 
        Thank you DTDC my parcel has reach the delivery point.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          VIDUSHI GUPTA
          from Bengaluru, Karnataka
          Jun 22, 2017
          Report
          Copy

          Address: Bareilly, Uttar Pradesh, 243122

          Very bad service, i have provided a full address of the receiver in gujarat, but these people are not able to locate it, seriously cant you deliver the courier to the location with the complete address without phone number. They were blaiming us for the address, the address contain each and every information from street no. To landmark but still cant find, they need the easy way out. So they just cancelled my courier.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Jay345
            from Gurgaon, Haryana
            Jun 21, 2017
            Report
            Copy

            Address: Hyderabad, Andhra Pradesh

            Hi,

            I sent a parcel (Containing brand new armani watch) using dtdc courier service from hyderabad to vijayawada on 17th june, 2017 (Tracking number:d[protected].

            Order has been received on 20th june, 2017 without proper sealing and when opened the pack, parents are shocked to see an used roadside reebok watch.

            Also, as per the tracking status is updated as delivery attempted on 19th june, 2017 but no delivery has been attempted on this day and now also status is showing the same.

            Such a deemed courier service and doing this type of fraud is ridiculous.

            A brand new watch gifted to the parents ended up with a road side already used one.

            Can anyone be of any help here..!

            Thanks,
            Jay
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shweta Manohar
              from Mumbai, Maharashtra
              Jun 21, 2017
              Report
              Copy

              Address: Mumbai City, Maharashtra, 400055

              I had given a courier to be delivered to hyderabad from mumbai (Santacruz) on 9/06/2017. I was told it would be delivered by 12/06/2017. It was not delivered at all. Upon calling them about the status of courier, receiver was asked to go to the main branch and check if it had reached their main branch. Receiver finally had to go and collect it from the main branch, which was possible only by 19/06/2017 dtdc does not deliver on time, neither on address given. They are fooling people about their services.
              +1 photos
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Hi dtdc
              My coriour is delivered to wrong person and without any proper details they given them the coriour and seen all cc footage and still their is action on him
              And they are not lifting my call
              Bowenpally dtdc hyd
              The worst service
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Abhinaya Yashu
                from Bengaluru, Karnataka
                Jun 20, 2017
                Report
                Copy

                Address: Mysore, Karnataka, 570018

                I have sent the courier on 15 th june 2017 from hospete (Bellary district) to mysore. But it's been already 5 days, still they haven't received the courier. Usually i do register post to mysore usually it doesn't take more then 5 days, as it was an urgency i sent it through the courier. Iam really unhappy with this and iam trying to track it but it's not showing..
                Please anyone help me with this.
                Track code: d34190919
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nitin Gavhane
                  from Pune, Maharashtra
                  Jun 20, 2017
                  Report
                  Copy

                  Address: Pune, Maharashtra, 411060

                  Dear sir /madam, please find the c number : p[protected].6.17) contact number: [protected]/[protected]Which is not picking) with reference to above details i have courier the documents with city to below address and i am sending the courier on monthly basis now status for the same showing address not available after trying to call no one is responding after visit by today morning at their office receiving reply we the person who taking care for the same is not available we don\'t know about your documents share your details will call you by evening to resolve till now i haven\'t received any communication the same courier containing some confidential documents which i don\'t have second copy if the originals not received i have to pay panely for the same as intimation notice received. For safer side i am putting consumer complaint to national consumer helpline. See photos map of tata chemicals limited - innovation center tata chemicals limited - innovation center? Websitedirections 4.6 18 google reviews research center address: survey no 315, hissa no 1-14, paud rd, darawali, maharashtra 412111 phone:[protected] kindly act fast to avoid inconvenience thanks & regards, nitin gavhane +91 [protected]
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Dhanraj Rajput
                    from Kolkata, West Bengal
                    Jun 20, 2017
                    Report
                    Copy

                    Address: New Delhi, Delhi, 110003
                    Website: courier and cargo

                    Consignment containing powered glasses was booked vide v37738530 from pune on 16 jun 17. Same has not been delivered till date causing tremendous inconvenience in executing day to day jobs.
                    Extremely bad service from dtdc, no telephones nor email feedback from the company. No way to get feedback nor any response from customer service.
                    Initially the consignment was booked fopr delhi, on 12 jun 17, same was returned at pune on 15 jun 17, with flimsy excuse of no pincode.
                    Now with everything in place, consignment is shown lying at ashram dtdc delhi, but still not delivered.
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    Jun 16, 2017
                    shashi9914's response
                    My name is shashi kumar from palampur Hp, The parcel with tracking number Z24636002 booked from 7 june 2017 delhi to palampur (HP) pin code 176061 and is not received till date. The parcel is not received at its destination. Now the status showing as a tag of not delivered/no service from pincode 176001. Why the parcel is not sent to 176061 from 176001 from 5 days? Worst service. I also sent emails but no reply. Contact me [protected] or [protected]@gmail.com.
                    I sent a parcel on 30th May but it has not been received by the person so far. No reply to the e-mails and phone calls. Tracking no. is Z25445898. The parcel was sent to Jhabua near Indore in Madhya Pradesh from Delhi.

                    Shipment undelivered - Comment #2765701 - Image #0
                    Tracking no Z24636002 not delivered to me, it should be reach to pincode 176061 Palampur Hp, now it is showing not delivered/no service. Kindly solve this issue asap. They dont inform me by email or call and they also dont replying my query. Contact me [protected] or [protected]@gmail.com.
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Jijin Vp
                      from Pune, Maharashtra
                      Jun 19, 2017
                      Report
                      Copy

                      Address: Pune, Maharashtra, 411014

                      There was a courier sent from kannur/kerala to pune/maharashtra on 13th june. I recieved the package today (19th june) package was already open and without having the equipment in it (Its a wireless adaptor). I spoke to the courier guy, he told that he is delivering whatever he recieved from the agency arrogantly and the package was cut when he removed thier stickers from it. When i spoke to the agency on [protected] and mentioned about the same, they asked to lodge a complaint about the same.
                      +2 photos
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                      DTDC sucks big time. They are experts in losing your important documents. They delivered my package to someone else. I kept waiting. And, finally when I tried to reach their customer care, it appears, the customer care is no existant! ######### service.
                      Nobody is even bothered to respond. Seems consumer court is the best place to appraoch
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Arpit Ahuja
                        from Lucknow, Uttar Pradesh
                        Jun 18, 2017
                        Report
                        Copy

                        Address: Lucknow, Uttar Pradesh, 226001

                        The item sent from Lucknow to Bangalore was not delivered even after writing the correct address. the reason for not delivering is mentioned as wrong/incorrect address. The courier tracking ID is Z27457471.
                        If the address is found correct and then also the item is not delivered then I am not paying any charges for re-delivering the consignment to the mentioned address.
                        +1 photos
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        We sent a courier from faridabad to Kerala and one of the item from the package was stolen we sent an email to customer care and complained to delivering office at both locations but there is no response. Can anyone help???

                        Item not delivered even after writing the correct address - Comment #2762887 - Image #0
                        Item not delivered even after writing the correct address - Comment #2762887 - Image #1
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          goldensharique_1
                          from Bengaluru, Karnataka
                          Jun 18, 2017
                          Report
                          Copy

                          Address: Bangalore, Karnataka, 560078
                          Website: dtdc

                          Courier # n97932951 was to bangladesh from bangalore on 29/5/2017 and on 5th june 2017 status was updated as delivered. I believed in updated status on dtdc site and didn't cross verify with receiver.

                          When i called them today casual and asked about how they liked the gift which i sent them, they said that they never received anything.

                          Product is worth of 15, 000 + courier charge 2400.

                          Please help with how deal with them.
                          +1 photos
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vidit Mediratta
                            from Gurgaon, Haryana
                            Jun 18, 2017
                            Report
                            Copy

                            Address: New Delhi, Delhi, 110018

                            2 parcels send by me thru dtdc courier franchise at sham nagar, new delhi. 2 parcels send on 10 june, 2017 (Z26640067 & z[protected] one is to kerala and other to bilaspur but they had not reached there till now and i am not able to track them also. The owner of franchise is now saying they r lost. I send parcels thru india's best courier service but i am sorry to say that it is not best bcz after complaining at their head office i didn't get any reply.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            Consigment no- H01360875. Item is not delivered yet today & web status is- item delivered on dtd 09/06/2017. If item is not receive to me within 24 hours then i will go court against your compny.

                            KHUBENDRA PRATAP SANT
                            VILL-KHUSHMAHAR, CHURHAT
                            DISTT-Sidhi (m.p.)
                            [protected]
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sainiajitsr
                              from Haldwani, Uttarakhand
                              Jun 18, 2017
                              Report
                              Copy

                              Address: Meerut, Uttar Pradesh, 250103
                              Website: amazon.in

                              Dear sir,

                              This is to draw your attention to the unsatisfactory courier service by your company. I handed over the packet with reference number i01745124 on june 15, 2017 at your m/s new global courier services 5/6, divider road paith aria near mahadev mandir, shatabdi nagar, delhi road, meerut branch. And your staff member assured to deliver the packet within two days, but failed to fulfill his promise.

                              Not only has the parcel not been delivered till date, but there has been no satisfactory measurements taken on the part of your company to give details of the delay. I regret to say that i am literally disenchanted by the service provided by your company this time.

                              I hope you will take a serious notice of this complaint immediately in order to ensure that packet is delivered as soon as posible. Your courier service mobile number is [protected]. I shall look ahead to your reply.

                              Sincerely,
                              Hornbill mart team.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              Delivered to wrong person. Delivery an didnt confirm before delivering my important documents.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Prateek Senapati
                                from Pune, Maharashtra
                                Jun 17, 2017
                                Report
                                Copy

                                Address: Pune, Maharashtra, 411014

                                I had sent a parcel using DTDC courier service(CN no. P[protected] on 21st May, 2017 from Pune to Cuttack which contained some very important documents. They had assured me that the delivery would be within 3-4 days. As of writing this it has been almost 25 days and the parcel has not been delivered. I had called their customer care service (which rarely gets connected), mailed to their official email id, visited the branch from where I had sent the package, called many contacts including different managers but the only response I get is we have mailed your concern and it will be sorted out, which has not yet happened. The most unprofessional service I had even experienced, they even don't have the courtesy to call back and inform about the status of the issue. I would definitely never use their service ever again and also would recommend my near and dear ones to do the same.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                My shipment no is P41853741. I have not received my courier yet.
                                I have send mail to customers care also but no body responded. I m fed up with your services.
                                Please provide my courier.

                                That need to be delivered in sec 23a Gurgaon.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  from Baramati, Maharashtra
                                  Jun 17, 2017
                                  Report
                                  Copy

                                  Address: 753003

                                  Worst experience ever. Didnt expected this from a logistic brand like this. I sent brand new cloths from mumbai to cuttack for my relatives and family for the occasion of my marriage on 7th june 2017 which got packed by the courier center in goregaon sv road which was not delivered and lying in the in cuttack godown untill we took information of the center address and my brother visited their and collected the parcel of 14.8 kg. Later when he reached home and checked the shipment it is filled with local cheap sarees and old torn blankets. 80% of the cloths are replaced with these useless stuff. This is a serious breech of trust of the people who trust this companies as a trusted courier partner.

                                  Need justice on this.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    bablaloni
                                    from Asansol, West Bengal
                                    Jun 16, 2017
                                    Report
                                    Copy

                                    Address: 768216

                                    Dear sir,

                                    I send a courier on 26/05/2017 of 30kg from kota to brajrajnagar. My cn no. Is d35077476. Till date i didn't receive the courier. I traced my courier & called to the courier company. There is no response from the company. The telephone no. Is coming busy every time. Also i received one call from the company & asked to collect the courier from around 16 km from my house.

                                    Kindly look into the matter as soon as possible.
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      shashi9914
                                      from Gagret, Himachal Pradesh
                                      Jun 16, 2017
                                      Report
                                      Copy

                                      Address: Kangra, Himachal Pradesh, 176061
                                      Website: www.dtdc.in

                                      Hello my name is shashi kumar from palampur hp, the parcel with tracking number z24636002 booked from 7 june 2017 delhi to palampur (Hp) pin code 176061 and is not received till date. The parcel is not received at its destination. Now the status showing as a tag of not delivered/no service from pincode 176001. Why the parcel is not sent to 176061 from 176001 from 5 days? Worst service. I also sent emails but no reply. Contact me [protected] or [protected]@gmail.com.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Dharamvir Ahluwalia
                                        from Bathinda, Punjab
                                        Jun 15, 2017
                                        Report
                                        Copy

                                        Address: Gandhinagar, Gujarat, 151505

                                        Sir,

                                        Given below pkt was courier on dtd 23-5-17 and shows delivered on dtd 25/5/17 but till date, it is not delivered to the right person/ address ..i.e.
                                        Dtdc slip no. Z26844533 dtd 23/5.
                                        After complaning, its franchise shows
                                        run sheet of delivery which is [censored]e. Just see all signs of the reciever on the sheet are same and the hand writting / singns has made by the same person.Just see all signatures S, H, i, e, f all these are same.

                                        So many request has been made but all invan

                                        Regards.
                                        +1 photos
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit