DTDC Courier & Cargo Complaints & Reviews

I recently got a text from this company saying my order could not be delivered due to no service. The payment for the product has already been made and all formalities of payment from my side have already been taken care of. Kindly rectify this issue as i have already made a payment for the order (Order no. X[protected] or provide a refund for the product which was purchased from amazon.in.

I had couriered a loan document through dtdc on 2nd june. Till now it has not reached. I called customer care multiple times and i am not able to connect even after waiting for 5 mins. After 4 times, when i could finally connect, the lady told she is checking and would get back to me within 20 minutes and never got back.
I went to the dtdc office. They gave me a number of a person belonging to pune (Desitnation), and the person over there told me he has not received the consignment.
I have sent a mail to dtdt customer support. Have not got any update from them too. But they have created a case# 06567942 even though there is no update from them.

A conservative estimate of my loss because of this is anywhere between[protected] rupees which include -
1. Franking cost for the loan document
2. Travel cost to procure the document from bank, and bbmp office and dtdc office
3. Courier cost
4. Loan decrement document if i have restart the process again it would take another 15-20 days which is 1% of my loan interest extra for a month.

This excluding the leaves i had taken from work. Please refund the loss i have incurred because of this.

Dear sir,

We have booked 3 pharma drums from vizag to shamshabad vide docket no. D34432303, so after rigorous followup & collected at your dtdc office only two pieces, one is pending, and they are saying it is present at uppal branch.

Kindly note it is pharma material, we need it is on top urgent basis.
And why like this happened.

And never ever seen this type sevice at dtdc

Myself karishma, i have couriered my packet on 13.06.2017 through dtdc to the following address :

Vertex customer management india pvt. Ltd.
A-110, sector-4, 1st floor near hdfc building, noida-201301

It contain watch (Emporio armani for men 7a model - ar2434) and wallet. Courier is delivered to concerned person on 14.06.2017 but watch is missing from the packet.

Shipment details:
Consignment no. Z27962570

I want my item back. It's urgent.

My contact no. [protected]
My email id. Karishmamobar.[protected]@gmail.com

Please note that one item handed over to your delhi durgapuri office on 17th april 2017 vide your docket number z21616862. Address given is ranjith c/o santhosh kumar, pallivadakkethil, enthu post - 691526, pathanamthitta district. Nearest dtdc office of enathu is at adoor. While tracking, last week it was at tiruvalla -50 km away from the destination and now it is showing undelivered. While talking to the tiruvalla office, the person receiving our call does not have proper answer, simply saying, i don't know.

Please trace the item and inform me the status, as well as arrange to deliver the item to the addressee at the earliest.

Santhosh kumar
[protected].

Hello sir/ma'm, i did the courier at this address via dtdc: balarama bldg bandra kurla complex bandra east mumbai 51 and tracking id is: z25557017. But they didn't search the place and they didn't make any call also with our person or at our contact no.. They didn't take any action and sending our material back to our address. Dtdc service is worst. When we do courier through another courier then it is beneficial for us. Dtdc is very expensive than others and its workers are very careless. My contact no. [protected] (Dwarka sec 13, new delhi)

Consignment number: z25466433.
Service type: dtdc lite
Date of booking: 08/06/2017

Online tracking status is showing "shipment is delivered" but it is neither received by anybody in my home nor packet is reached at the local dtdc courier facility. Kindly enquire the same and let me know the time when i can get my document.

Regards

Madhab chowdhury

Dtdc is not provide a satisfactory delivery. My urgent documents related to college were not redelivered after sending mail and many mails to dtdc site. The service charge were taken by me was rs/- 350. I feel very unlucky to choose dtdc to sending the documents.
The customer care were also not sending any mail regarding this after informing them. My mail number is v37461312.

Hi,

I'm the receiver of shipment z20856373 which never received to me. On the dtdc portal, the status is successfully delivered.

When i complained about the same to dtdc, they shared the drs copy of the same and which clearly shows that it was delivered to someother person. They raised a case for investigation but did nothing for 15 days.

After 15 days, they send me the same drs copy on email and closed the case.

My shipment is lost, they are unable to track it. The date when they delivered it, my door was locked and nobody was at my home. Now when i'm asking to whom you delivered, they are not able to find it.

Dtdc courier service is very slow ajmer to jaipur courier time 4 to 5 days
Mahen jab head office call kiya jis ka number [protected]/[protected] p 4 to 5 call k bahed uthya us k bahed bhi kahet h ki sarver nahi cahel raha h kal call karena or un ka bath karen ka bahawer vary bad dahek s bath tak nahi ki or call kat diya porper sahi javeb nahi milha oppo service center s daliy courier jahet h sahbhi m yahi shikaryt h naghoer bhi 7 to 8 days m jatha h

Myself yusuf khan i posted an emergency courier to pune. He (Ashwini kumar) the dtdc guy told me it will be delivered within 10 days and now its more than 3 months and the courier is still not delivered.
I even went to pune dtdc office but they didn't respond me anything about it.
My consigment no: d32058295

Please help me out in this issue

Yusuf khan

From last 9th june it's showing that it's out for delivery but still today 13th june it has not been delivered.. Tracking details has not updated.. Till now.
Consignment no: k00305888
Senders address: tej pal singh
132/1mg road bara bazar
Kolkata

Receiver address
Syndicate institute of bank management
Ananthnagar ii stage
Manipal 576104 karnataka

-i booked a courier through dtdc consignemnt id m51839717.
-i booked this on 19 apr 2017.
-at the time of booking they told that for booking 140 rs and your area is villege so thats why we need 60 rs extra money so total 200 rs we charging.
-my villege is hiramandalam in srikakulam dist. When it reach to courier hub in srikakulam they return from main city. They told reason out of service area.
-but they charged 60 rs for villege but they were not goto village and simply return from main hub and it came to my place where i book after 25 days.
-they told they will not give my money back and ask for re booking for re booking they took 150 rs extra from me again.
-i paid 150 extra and re book my courier again.
-here i want why dtdc charge extra allowence 60 rs and took extra money for rebooking.

— please make this request as serious and i want justice for my money

I ordered a product from droom.com and it was prepaid order. I received a tracking number z10332095 and my pin code is 462030, i'm continuously tracking with awb number on dtdc's website. Till last late night status was "in transit" but today 09-june-2017 status is showing "successfully delivered" but me or my any family member don't get any courier even not any courier boy came to deliver the product.

Cn no is d34331313. My parcels are not delivered. They were dispatched from durgapur west bengal on 2nd june 2017 but it's been 1 week but the parcels are not delivered yet. Didn't get any update from dtdc as well. No phone calls were answered when tried reaching customer complaint number. I want to know why and i want my parcels to be delivered by tomorrow.

Date of incident: 01.06.2017
A parcel was booked on 29.5.2017 in bangalore to kadapa, andhra pradesh vide shipment no. B4477658. The dtdtc track history shows that the parcel was delivered to the addressee on 01.06.2017. But the parcel was not delivered to the correct address in kadapa, andhra pradesh. Please identify the parcel where it was delivered and deliver it to the correct address.

I have couriered using DTDC Courier Lite services on June 1st 2017 and it has reached Bangalore June 3rd 2017 but even today (June 9th 2017) it has not reached the receiver.

Additionally, I have to pay very very high for such bad service. And when I call their customer care numbers no one is picking up the call. On their website if you log any issues there is single ticket number no matter what you log it assigns the same to everyone. This is not at all acceptable

Hello,
I am really aghast at the pathetic services dtdc is providing to their customers of late. One example being myself and the rubbish services your local agents are rendering to their customers. I strongly wish to lodge a complaint against balaji link, kolkata, garia gardens who does not even bother to give us waybills when we book our consignments through them and gives us false commitments and words. If you people can keep such agents as your back bone then we can very well understand how much service oriented you people are. And i being an ex blue darter and overnite express person have always believed that your words of commitment reveals the type of services you render to your customers. Mr. Bhaskar bose of balaji link lies through his teeth and everytime finds excuses of his failure in some way or the other. If my grievances are not addressed immediately then i would further lodge complaints to the consumer forum and ombudsman as i cannot pardon anybody who sits back while i suffer business loses because of lies and false commitments.

I sent my passport to my visa agent in Delhi, vide CN no V37150314, on 03/03/2017 (registered as on 04/06/2017) from Imphal headoffice of DTDC. They wrongly wrote the mobile number of reciepient adding an extra digit making an 11 digit mobile number. While tracking on net, consignement was registered as originated from, Guwahati on 05/06/2017 & destination pincode was written as 110001 instead of actual 110068 & out for delivery from 06/06/2017 onwards till 08/06/2017. There is no response in the customer care number of South Delhi. I visited DTDC Imphal office on 7th & 8th June, requesting for immediate delivery of the same. The staff there were very rude and bluffed me that the consignement was delivered on 7th but refused to provide me the delivery details instead gave me the name and mobile number of their delivery man & online tracking was shown as successfully, delivered on 07/06/2017. The consignement was delivered only on 08/06/2017, 2-30 pm and around 4-00 pm, I was handed over the delivery details without the time & date of delivery.

Myself lavanya fro kadapa. I got a parcel from the person called kalyani. The dtdc courier office boy/girl at kadapa office had made a call to me. But in my busy i didnt notice their call. When i track my details in net about my parcel, it was shown that the parcel has been delivered. But i didnt got the parcel. I approched the office at kadapa and they said that we called u and u came and took the parcel. But i or my relatives didnt went to the office to take the parcel. So they given my parcel to some one else. I asked them to give the data for whom they delivered wrongly but they said that they dont have any data. Please recover my parcel. My parcel number to track is z27416156