DTDC Courier & Cargo Complaints & Reviews

Myself shaik jabir, i posted an emergency courier to my secundrabad bowenpally, as it was extremely urgent for me. They told me that it will be delivered within 48 hours, but its more than 20 days now and the courier is still not deliverd. My consignment no is d33832113. Even i i called lots of time to bowenpally dtdc office he said he will return the product to me within 2 days but now its almost 15 days he is not responding my cal even not responding to the dtdc office in giddalur from where i posted the courior. Plz give me my couriour with safe hands and take action on that fraud

Please help me out in this issue.

Regards,

Shaik jabir

I have sent a courier to my friend in rajkot. It contains two items which are very important for us but by the time it reached him, one of items was missing. We also found that the box which he received was not the actual box that i have packed in. The couriers has completely changed. Weight of the courier is also changed in the slip and in the items list they have mentioned only one item name. Please look into this issue and clear it as soon as possible.

Hi,

I suppose to get one courier from mumbai to bangalore. My tracking no. M51920051.
I didn't receive courier but it is updated in system as received.

I called many times dtdc nadi wala bangalore branch and called customer care also but no one lifting the phone.
I mailed also then also no proper response

Please do needful.

Thanks,
Radhika

My cargo has important ayurvedic medicine along with the prescription but i have not received it yet. It was sent from pune on 27 april 2017 to ranchi, jharkhand. I was supposed to have it in april end but today is 7 june and the ranchi dtdc today says we received it on 23 may. Still no one called & there no is not reachable, or busy. I have a broken leg and now on bed rest but your employees, mrs sunita from ranchi dtdc says i have not given any phone no or address so we didn't contact. Such a rubbish from an incompetent courier company with only 1 star rating. Courier no. P41176100

Tracking number X21441134 & X21441103

The courier was arrived at the local facility on 31st May, wednesday. The courier people contacted me at the evening saying they were unable to deliver, but they didn't contact me once before reporting the unsuccessful delivery. They told me that they will deliver the next day since it's too late (They had the option to contact me before that, but they didn't). They delayed the delivery again and post poned to monday. It's 6th June Tuesday and the delivery is way past the arrival date. I tried contacting the courier people, not once did they respond.

Tracking number m51580197 today it went for delivery am keep on calling for customer care and jc road branch and chamrajpet branch no one are picking the call i have lodge complaint customer care also not responding customer care people also not solving the problem
Now the status is showing that it's not delivered it's return back this is worst service ur providing
My number
[protected]

I have sent the courier on17.5.17but they didn't deliver it for 2weeks so a asked for return of parcel (28.5.17) but parcel has not reached me yet. It's quite irritating me. I'have also enquired the courier office manager but he is not responding to me. So i kindly request you to return the parcel as soon as possible. As per myself the service in dtdc is not that much worth of telling

I am Adarsh Tripathy
Bhubaneswar, Odisha
Consignment no. K96057276
Dt: 4.6.17
Sir
A very Important delivery on above Mentioned number was out From Pune through DTDC and to be delivered on 31st of May. It's already 4th of June. When Contacted first Time they said, They'll Inquire and tell me, But they didn't. Upon calling to Office now they neither Receiving the phone nor giving me any Clear consent. When I checked the Website it's Showing My Consignment has already been Delivered while Actually there Came No delivery. (Photos attached)
I want My Consignment tomorrow no Matter How. Kindly work it out Fast, Losing it isn't Affordable for me.
Thank you

Consg. No. D34467301

Dear sir/ma'am,

I couriered 4 items from kharagpur, wb to sumerpur, rajasthan on 20th may, 2017. I received courier on 2nd june, 2017. One of my box was open from side and a 2.1 speakers worth ₹ 5500 were missing from it. The box was very well packed. The other boxes were absolutely fine. Someone has intentionally stole the speakers as the whole speaker set (Woofer + 2 satellites) is lost and none of the other items are missing. The box came defective at sumerpur dtdc branch, i checked through video recordings. Also the condition of metal trunk was very bad after delivery. It was a new metal trunk without any deformations. It was broken from sides & backside and deformed from top. Total weight of items was 38 kg at the time of sending and i received only 33kg. This could be confirmed through the last attached image, where the sumerpur branch dealer has done the entry after weighing all the items. I have attached pics for the reference. Let me know if you require any other information. I want immediate enquiry over the issue. And complete recovery of my items or equivalent compensation as per the current price of the speakers. I'm absolutely unhappy with the service.

Contact information -
Sumerpur dtdc branch : [protected]
Pali dtdc branch : [protected]
Jaipurdtdc branch : [protected]/30

Vivek singh

Hi, my associate booked an article bearing CN No. R24920314 with DTDC Trichur (PIN Code 680684) on 30/05/2017 under DTDC Lite Service. Article was bound for Bankura (PIN Code 722102). It is 04.06.2017. The article is still lying idle in Chennai for past four days from 01.06.2017 to today, 04.06.2017. Within this period, there was no holiday, no natural calamity occurred either in booking area or at destination nor even in the path between. So, why should anyone pay high price if they cannot keep good service record? We could send my article by Speed Post or by any other service provider with much less expense. Please help.

I have buy a item of computer hardware from ebay. Then item has been shipped on 02 june 2017. I have found airway bill number from ebay and i track this courier dtdc and i have seen origin is banglore but destination is agartala - 799001, but destination is wrong, but my destination is imphal (Manipur)-795001. Please check destination pincode is wrong of airway bill b44629730. True destination is imphal - 795001

Hi, my associate booked an article bearing CN No. R24920314 with DTDC Trichur (PIN Code 680684) on 30/05/2017 under DTDC Lite Service. Article was bound for Bankura (PIN Code 722102). It is 03.06.2017. The article is still lying idle in Chennai for past three days from 01.06.2017 to today, 03.06.2017. Within this period, there was no holiday, no natural calamity occurred either in booking area or at destination nor even in the path between. So, why should anyone pay high price if they cannot keep good service record? We could send my article by Speed Post or by any other service provider with much less expense. Please help.

My name sandeep sharma address lakasmi enclave macha bollaram secundrabad 500010 ts
.. Sir.. I received late delivery of dtdc courier every time... One time show delivered till date i not received the courier...
Not only this they show delivered courier.. But i am not receiving the same.
This also effecting my work &. My company business...
New example doc. No. P41405674 dt.31.05.17... But till today time 4:30, i don't received the same... What to do.

This is too much... Please take action

Pls... Help

Consignment No : R26030250
Some of your delivery boys not ready to call given phone nos and they are delaying consignments unacceptable reason such as 'security not allowing to go inside, your phone is not ringing, also your area offices not keeping perfect track record, this consignment actually reach Nasik on 1 st june and I myself went your Ashoka Marg office and ask the staff they straight told a instant answer consignment not reach but delivery boy told me he came yesterday and security didn't allow to go flat so why they didn't call there is 2 phone nos...Pls enquire about the subject and make perfect service.
All the best. Regards. Rasheed Arakkal.

Sir i am krishan kumar lives in gurugarm haryana.. I send me a parsal before 13 day and it was not delivered yet. There were very important things in docment parsal.. And my consignment no is z22995981.. I mailed the costumer care but nothing happened. Even nobody picks up the phone and talk to me for these incident.. Sir please help me i will be thankfully to u

I have buy a item of computer hardware from ebay. Then item has been shipped on 02 june 2017. I have found airway bill number from ebay and i track this courier dtdc and i have seen origin is banglore but destination is agartala - 799001, but destination is wrong, but my destination is imphal (Manipur)-795001. Please check destination pincode is wrong of airway bill b44629730. True destination is imphal - 795001

Hi team,

I had sent a courier from 560050(bangalore) to 831011(jamshedpur) via DTDC and all items were received except one lipstick which went missing from the box. I want to register this issue as a complaint. Please address to my query asap. I have sent this courier on Monday.

The box contained medicines and few cosmetics in which one lipstick went missing. This is something weird as this has never happened with me since I frequently use DTDC courier services.

~Thanks

I got a cheque book from hdfc bank and they mailed to my permanent adress with bank registered mobile number. They called me to confirm and asked address. I explained route map and again the person hand over phone to another person. Again i explaind same route map. And i wanna tell him that handover to my parents as i'm not there. Suddenly he shouted on me why you have given your phone no if you are not available here.. Like he started shouting with some bad words and he asking me to send my parents to office to collect. Is thiis is the way to speak with customer. Now my father has 65+ yrs old. If not, is that the way. Here always behaves like this with all the customers. This is not first time for me. They won't give minimum particulers also if i go there for enquiry. Thats why amazon and flipkart like services are growing well. They know how to behave with customers.

Helo, my name is pankaj, i dispatch a parcel from delhi on 2nd may 2017 n tracking no is z23433086, reciver don't get any call from courier n doesn't they deliver courier, then they send it back to delhi, then again on 23 may i again pay courier charges n send that again to same address n now tracking is z25431589 still they doesn't deliver courier it showing 27 may out for delivery, but they haven't delivered yet, n when i call them on ur given no on website, no one is answering my call they are not picking call i tried 100s times, n i'm able to visit store, so plz help me to deliver my parcel

D34199809 not delivered, pathetic BBSR customer care service. Consignment laying at CTC office since 28th May. When contacted the branch head promise to deliver by 4pm on 1st June but failed to do it. Instead of apologize for the same he told us to collect it from there hub if we want the consignment. When collected come to know that the goods are meant for someone else are very different from the original one. In short it's a transit lost. From this it is very clear that the people are unprofessional in there job. Unable to provide a basic service what they're meant to be. The product lost in transit is of Rs.15, 500/-. The service level is pathetic from pick up - delivery. They don't have a proper customer care to register such kind of customer complaint. Hence request you to help me to deal with & a prompt response. Hopeing to learn at an earliest.

REGARDS
Mili