DTDC Courier & Cargo Complaints & Reviews

I have not received the courier even after a week and the tracking says its delivered to a wrong address in mumbai where as the original delivery address was kanyakumari... The tracking id is c75504796. Its a time sensitive document which is void after thirty days, its almost 7 days now...
I have attached the courier receipt herewith. Please resolve it at the earliest.

Booked on may 10..
First of all its gets missing no tracking updates or nobody knew where the shippment was till may 14 when it was updated by kolkata airport.
4 days it goes totally missing and when it was delivered on may 17 thats right it was delivered after 7 days which is abzolutely ridiculous as it was for kolkata and got direct flights and delivery takes about 2 days.
Thats wt i was told it would be delivered in 2 days.
And when the customer receives the product she receives in the damage condition. Display is all damage.
So i need the panel replacement money for it now.
Sony 43w800d u can check with the service center of sony which is costing around 22000 approx.

Date of issuing the package - 08/05/2017
Shipment number - a37645797
Package details - bakery - rs. 150 + 80 delivery charges
Delivery destination - mumbai
My package has been submitted on the above mentioned date and was dislocated to bhopal for 12 days. My package is damaged and totally not o[censored]se anymore and the company is denying to refund the full amount. I am extremely disappointed and disgusted with the services. I want to file a complaint against them in court.

Dear sir,
It's booked for kolkata pin 743222 but going to guwahati, why? The details is given below.

Tracking no. Z22319679 last status in transit
Reference no.
Booking date 18th may'17
Last status date 21st may'17
Shipment details

Origin faridabad destination ashok nagar destination pincode 743222
No. Of pieces 1 service type lite
Package contents auto parts
Shipment tracking history

Booked & dispatch in transit at destination out for delivery delivered

Date activity location
Sun, 21st may'17|22:27 hrs processed & forwarded from hub guwahati hub
Sun, 21st may'17|15:09 hrs received at hub kolkata hub
Sun, 21st may'17|00:22 hrs processed & forwarded to hub guwahati hub
Sat, 20th may'17|13:06 hrs received at hub guwahati hub
Fri, 19th may'17|05:38 hrs processed & forwarded from facility delhi air hub
Fri, 19th may'17|01:42 hrs (Surface scan) received at hub delhi air hub
Fri, 19th may'17|01:42 hrs (Surface scan) received at hub delhi air hub
Thu, 18th may'17|21:36 hrs processed & forwarded to facility faridabad
Thu, 18th may'17|21:10 hrs processed & forwarded from facility faridabad
Thu, 18th may'17|20:04 hrs booked at facility faridabad

Have booked a shipment through your courier service.
My AWB No is B42683788.

While tracking my parcel, web site shows that address is not correct.

I just wanted to brief a history of this consignment.

1. Booked at 17/04/2017.

2. I have waited one week, I did not get any notification from my relatives as parcel received.

3. Then I have approached yelahanka franchisee office where i have booked this parcel early.

4. They gave me these contact nos.[protected],[protected]. I have contacted in front of franchisee office booking person. They did not pick up my phone call. Again after some time back i have tried above mentioned both contact nos. No response from them.

5. Then they gave another contact no [protected]. I have approached them also. They guided me that parcel is right now at thirupur. you can get from there. No response from thirupur office.(not picking up phone calls)

5. Again i have tracked parcel. It shows that it coming back to Bangalore.

6. Today i went to yelahanka franchisee office to get back parcel. when i saw my parcel i totally surprised about your courier transport protocols, that parcel completely broken
and damaged. My shipment envelope also completely broken, damaged, scratched by external force. it might be human being activity or any animal like rat. I coclueded that is not because of inspection of parcel or something else.(pls see attached images)

We are sending courier from sikar to hydrabad dated[protected] docket no v34931290, dtdc plus to vrtechniche consultant pvt ltd 1-2-6, damalguda hydrabad 500029. But your website show pincode 500001. This your matter.

But till date status show on sikar. Kindly urgently solve this matter due to very urgent data national highway othourity of india . After 05 days we have penatly per day 5000.

So urgently delivered on right place

Dear madam/sir,
Consignment dispatched on 10/1/2017 online tracking shows that on 14/1/2017 its on transit to jaipur. On 15/1/2017 to till date the consignment is not moving ahead. I contacted with dtdc nehru place branch manager mr. Das they told me he is not able to return my consignment or money. He has also asked me to go to consumer court.

Seema khowal - [protected]

Sir,
I am Akhila.I have sent a courier via dtdc courier services on 12th april 2017 to the following address.

PAN PDC Incharge – Chennai region
UTI Infrastructure Technology And Services Limited
D-1, First Floor,
Thiru -Vi-Ka Industrial Estate,
Guindy,
CHENNAI - 600032
Tel No:[protected]/[protected]

And the docket no is R24784737. But still courier didn't reach to the destination.On tracking the page only shows in Transit. Please do needful.

Akhila Kumar.

The courier has been sent through DTDC from Wipro Technologies - Bangalore on 20/04/2017. In online for the Ref Number: B39373099, its updated as on 05/05/2017 it has been successfully delivered but the courier hasn't received to the communication address yet.

DTDC Courier POD#

1714 FS Team Vinutha V 339414 Coimbatore 641010 B39373099 20.04.2017 DTDC Courier

Communication Address
Emp no. 339414
V Vinutha
.., D/o P Velmurugan, Door No:86, Sameem Garden, Marutham Na, Ramachettipalayam, Sundakkamuthur Post
Coimbatore - 641010
Ph:[protected]

As the courier is very important document I request you to take immediate action and update me as soon as possible

Good evening I am madhab biswal from madgaon my family couried one important parcel having CN no K96095718 on dated 06/05/17 but yet it is not delivered when I contacted nearly DTDC office.. They told me go there there and there... What to do???? I will receive my parcel or not??? Please suggest??? The parcel is in madgaon from 10/05/17 but why your delivery person not contact me till date I don't know... I

Hello,

I was supposed to receive some confidential documents from my previous company which were delivered by DTDC to someone called "relative" as updated by the delivery guy. When I tracked then I got to know about this blunder.

Please help to reolve as DTDC gurgoan Hub is not reachable by phone, they are not replying on mail.

Regards,
Devender
[protected]

Hi Team

This is with ref to my consignment No A37686043 from eBay. It has been mentioned as delivered successfully but we have not received the same yet.

Please get this delivered to correct location at the earliest.

Thanks

Regards

Parama Saha
104, Sri Balaji Residency
2nd Main, Maithri Layout, Whitefield
Bangalore, Karnataka
[protected]

Courier (Ref : b[protected]

Following is my address
Arvind sudarshan,
217, thiru nagar,
87 veppampattu -602024

Which is posted to me by 03-05-17 and same is received by ambattur branch by 08-05-17

Till now it has not been received or status is not updated while tracking.

While i tried to contact customer care they are not picking the call.

Kindly solve the problem.

Hi sir,
My uncle sent one parcel which is having important documents (Certificates) through dtdc. They didn't update my consignment no. On their side and they also don't know where the parcel is.
I need to submit those docs for official purpose on monday.
Source - betul (M. P.)
Booking date - 8/05/2017
Destination - pune (Maharashtra)
Consignment no - m49727820

Please find attached receipt

The courier contains academic transcripts of my wife that are attested by JNTU university which are very important to me. The courier was booked on 6-May-2017 and dispatched on 8-May-2017. The courier boy/girl had delivered to wrong recipient despite calling me on my mobile (mobile number mentioned along with address). I had spoken to two people regarding this matter. One person from DTDC, Mahadevpura head office (mobile no: [protected]) and another person is from DTDC, Whitefield (mobile no: [protected]).
Initially, they told that issue will be resolved and will deliver the courier on 11-May-2017. But they could not able to track the courier but repeatedly saying they will deliver. I have called them 12-May-2017 morning and told them that i will approach consumer court if they did not deliver the courier and their response is 'ok'.
I hereby request the concerned to help me in this regard. Thanking you.

A consignment containing Railway parcel booking receipt was despatched from Pune on 4.5.2017.It was assured that it will reach the destination by 9.5.2017. The parcel containing a cycle has already reached the Guahati railway station and is still lying there but the consignment sent by DTDC has not yet reached. We are communicating with the courier company everyday but for no good. The call center number is not toll free and we are made to hold for 20 to 30 minutes everytime we call. Worst of it sometimes the call center executives does not even respond creating much anxiety. We are unable to understand what to do next as the cycle is still lying in the station. The cycle is quite costly and we wish it does not get damaged. I also want to know how to claim damarage which we will have to pay to railway for not claiming our package on time. Kindly help.

Docket :M51584654 was logged on 3rd May 2017 but it is not been reached to the concerned person yet.

Kindly look into it.

DTDC help lines are actually helpless.

Courier is stuck in Jabalpur DTDC courier team. I called them many times but now they have stopped answering my call. Kindly help to resolve my issue as soon as possible.

Courier was shipped from Mumbai & it was supposed to reach Mandla(MP)

On[protected] a parcel from dtdc (Consignment number - k[protected] was sent to me from patna to new delhi. At the booking center of dtdc courier it was told that it will take 2-3 days for delivery but till today i have not received the parcel. I am trying to call their customer care service in delhi from last 3 days but no one is picking the phone. Yesterday and today i have sent the e-mails to their customer care mail id ([protected]@dtdc.com) but from there also i have not received any reply. It is pathetic, i paid the courier charges and gave my parcel to them and now they are neither delivering the parcel nor picking the phone. I don't know what to do and to whom and how to contact.
Consignment number - k96031500

I was supposed to receive a courier, sent from hassan (karnataka) to my place (kodigehalli, bangalore) which was sent on 4th of may 2017. I tracked it online, they said it is in rajajinagar, I call rajajinagar, it is always busy!!! I try calling other nearby branches, they refuse to help. I try even the customer care number, which by the way, is not toll free, and even those lines are always busy. I trusted this courier every time but I have always had worst experience with dtdc. Next I am going to consumer care if I am not attended to in the next hour!

Dear Sir,
We have sent material on dated 11.04.2017 through your service but till date the material is yet to be received at PRODDATUR (AP).
Your system is showing that the material has been delivered at location on dated 14.04.2017 but our customer has not received the material.
Our payment is hold due to non delivery of material.
Pl.look into.