DTDC Courier & Cargo Complaints & Reviews

I made ebooking today for international documents courier. But no one came to receive my booking.
Below is the copy of the order details:
Kindly take appropriate action as i have less time to make shipment of my documents.


4/18/2017 dtdc ebooking
Your order reference number is[protected].
Order details :.
Reference# :[protected]
Shipment details : document
Service type : dtdc - express
Declared weight : gms
Sender's name : rajesh kumar
Pickup address: # 53, neera extension, parthvi nagar, hirapur, raipur, pin:
492099 (Chhattisgarh), raipur, chhatisgarh, pin-492099
Pickup phone: [protected]
Receiver's name : ministère de l’immigration, de la diversité et de l’inclusion
Delivery address: 285, rue notre-dame ouest, 4e étage, montréal, québec
(H2y1t8), canada, montréal, québec, h2y1t8
Delivery phone: [protected]
Delivery in: 2 days
Total price: ₹ 1405
Mode of parcel : pickup
Pickup timing: 10:00 - 18:00 on 18/04/2017

This is to inform you that till now I have not received my courrier vide number M50010322 in my address but in your system it is updated that It is already delivered yesterday.

Kindly let me know the whereabouts about of my article other wise I will have to file a FIR at the nearest police station and take help of the court of law.

Awaiting your reply in 24 hours.

Regards

Suvojeet banerjee
[protected]

Dear sir
Chief commercial manager refunds northern plz help the refund sir

Tdr filling on 10/01/2017. Till date we have not received refund.
90 days are going on.
Pl, check the matter.
Details are mentioned below,

Class; 3ac
Pnr no : [protected].
Train no.12310 rajdhani exp
Date of journey :25/03/2017.
Tdr filing date :10/01/2017
Tdr nom 230929

Pl, do the needful

Dear Team,
Today I tracked my DTDC courier package, It is showing delivered but i didn't receive any courier till now. Even I didn't receive any call from deliver boy. Can you please track my package and deliver to me its highly important package and urgent also. Please suggest me regarding this and make sure why i have not received call from the courier guy.

Thanks,
Manas Ranjan Dash

As mentioned in the above subject the tablet which was sent from Bangalore to Madikeri which I collected today. But when I saw the packet it was tite open and being bit by rats. When I ask them I got rude answer and they told me it happened to be tore from the main office. Pls rectify it or else I m going to the consumer court.
Waiting for ur reply.
Pradeep ponnappa
[protected]

Sirs,

I have booked a packet to deliver at navimumbai on 11th april at your habsiguda, hyderabad office. The consignment no. H00004742. I have visited several times in your office in habsiguda but was in futile.

Since the packet was a very very important and urgent one, i requested your office to take utmost importance in delivering the consignment in time. You have charged rs.120/- also for that small packet.

Since you could not deliver the packet intime, i request you to compensate me for the heavy loss incurred. I request you to pay me rs. 10000/- as compensation as you have badly failed to deliver the document to the consignee.
My email id ninan_ninan2 — [protected]@yahoo.co.in

Courier (ref : C74211721, KM Ramachandran, Plot no.60, Ragavendra Garden, Perumalpattu -602024) which is posted to me by 02-04-17 and same is received by Ambattur branch.
After few days i got a call from the branch and said that, the address which is mentioned in courier is not covered by DTDC coverage then I advised to delivery to my office address at poonamallee and the same is agreed the branch too.

But till today i am not received the courier and call (Ph [protected]) to concern who is called in the last week but he never pick the phone to respond. then I sent a sms by today and DTDC concern replied to contact the office number[protected] .based on that I call to that number but she responded as the courier is already Return to orgin place.

Really i got disappoint, and I dont understand why the peoples are working
like and it is completely insensible.

I need a prompt response on this since there is no mistake from ourside, while Booking the courier, they have taken the booking and contact person also given clear information...then what is the problem.

Please ask them to deliver the courier immediately

I m send Consignment on 30 march2017. Track no- V36775625 but this number not show after 1april2017.i m contacting guwahati and agartala dtdc office but my item lost/no found ur address. My item lost/no more on dtdc office. Plz help me and give my persel. Dtdc lost my item but no more help for me. i m speak to dtdc guwahati and u will conformed my item lost ur address.plz you will kindly further action and needful step for me.i want to my persel and my persel item value. u will no more any help I m going to COURT. My contact number - [protected]
Receiver ADDRESS
sudip kumar paul
gc crpf agartala, salbagan
west Tripura, Tripura
pin-799012
no-[protected]

Dear Sir,
i have not received my packet which booked on 07th april-17 from Mumbai for gurgaon and my acknowledge no-M37453827 and when i call to customer care they not respond clearly also tell that we have seen that guragon deptt has mention address not found, informed to that in this address we have received many courier thru your service and for this packet your delivery boy call me to pick pocket from my office when i ignore to collect from ur office he mention that address not found, pls look into the matter, All courier service deliver material & packet in this address easily inspite of DTDC. If you have not get service so why you book same in same pincode and address.

I send 5 items to my friend in Bangalore of 4.08 kg from delhi and he received 3.18 kg packed parcel.
This is second time i m facing this problem continuesly.
Its very shameful on dtdc part that such a reputed company has such bad sevices.
Docket no Z21796131
Earlier i filed complaint but there is no response
Hope this time u take some action
Please take action asap

We booked a speed delivery in dtdc blue. With reference v35535439 to raigarh district, mumbai, maharashtra from vijayawada, andhra pradesh. We were promised that it will be delivered within 2days. But the consignment was blocked at vasi due to no service to raigarh and we were not informed regarding the blockage. We tracked down the consignment and realised later. This was a really irresponsible act. We must at least be informed by the dtdc people. We requested to return the consignment back and received after 8working days. We were very dissatisfied with service. Don't depend on dtdc for urgent delivers.

We have given one packet containing original bill of lading under above receipt no. to delivery to
Shaheen butt
Manager trade services
Zenith bank (uk) limited
39 cornhill
London ec3v 3nd
Tel: +[protected]
E-mail: shaheen. [protected]@zenith-bank.co. uk

But it is delivered to one mr. dong, by dhl
The dhl reference no is [protected]
It is important that the same collected back from wrong person delivered to right person

Shirts & suit jo courier karwaya gaya hai delhi se vo chhota udepur recieve hone wala tha vo 5 april se in transit bata raha hai or ab tk customer ko recieve nahi hua hai.. Baroda me hai bola jaa raha hai jaha se 100 km dur h chhota udepur.. Pls check i have a major complaint..

Shirts & suit jo courier karwaya gaya hai delhi se vo chhota udepur recieve hone wala tha vo 5 april se in transit bata raha hai or ab tk customer ko recieve nahi hua hai.. Baroda me hai bola jaa raha hai jaha se 100 km dur h chhota udepur.. Pls check i have a major complaint

DTDC tracking number B43528808 has my important university documents.
Their website status shows this has been delivered, however, Addressee HAS NOT received it.
I try to call their Hyderabad customer care number 100s of times, but it is unanswered always.
I am extremely dissapointed with DTDC service.

Kindly check the exact location of the courier. IT HAS VERY IMPORTANT EDUCATIONAL DOCUMENTS AND I WILL BE DEVASTATED IF THEY ARE LOST!!

I had to receive a courier its receipt no.is Z21925857 which was done on 07th april 2017 and had to be delivered in sawaimadhopur, rajasthan. i checked on ur website its showing that it has reached back to the origin from where it was started. I checked there was wrong pin number mentioned in address but everything else was correct. Name of city, state, address was right. My cell number was also mentioned on it bit nobody bothered to call me. They could have called me and it only reached jaipur n sent back to delhi. This is height o[censored]nprofessionalism and worst services. Pls send it to me asap. This is a very wrong thing and so disgusting. It was on my name i am Shashank

Mobile: [protected] / [protected]

Dear Sir/Madam
I am Satish Krishnan . I had sent a parcel through dtdc courier on 06th April 2017. That parcel was sent
To,
Merchant returns
Unit no 1, Khewat/Khata No: 373/400 Mustatil No. 31, Village Taoru, Tehsil Taoru, District Mewat. On Bilaspur - Taoru Road, Mewat, H R 122105,
Tracking No: Z20964973.
I have called. NO answer from the company.

My dtdc courier tracking no k95467938 is delivered a different place. I booked for destination pin 302006.
But delivered in different pin 302001.
Also i see that designation place showing shahjahanpur.
I booked for jaipur (Pin 302006) in rajasthan. But delivered at pin 302001.
Also showing destination place shahjahanpur.
Please note that it's actually complete error. Conflict. Different destination place. Different delivered place.
Actually complete error from dtdc side.
Actually it's delivered in complete error. Already i complain to regional office email dtdc at guwahati. But no respond my email. Also i already more tried to contact customer care with different cantact no but customer care not able to reach.
Now i helpless. Please help me. I want refund the amount. Also i want my letter back as it's delivered different place.
Please help for letter back to me. I also refund my money.

I didn't receive my parcel yet which was send from Kolathur Chennia on 7th April 2017 with tracking number C74680284 after 8th April 2017. There was no update in tracking view and when we call to Chennia they response nothing they took our call and not responding just to waste our call.And when try to contact in Delhi they didn't pick calls.. What kind of services you provide when you don't even ready to listen customer quiries.I will suggest it's better send your parcel through postal service at least in any case they response.
Worst experience ever .

My sister couriered me 2 books through DTDC courier from kolkata saltlake sec 2 office on 30th march 2017. after paying 460 rupees she was told that it will delivered within 3 days in pune. when it was not delivered within time she went to dtdc office but they assured within 2 days it will be delivered. but it was not delivered. today she went there so their employees was totally ignoring her. told her that it was her mistake. nothing was wrong with the address and contact. then she talked to some higher authority what they told it was more shocking. they were completely lying some time they told the address was wrong. some time they told contact was wrong, sometime told that they delivered the product, or they called me but i didn't response. the address is commerzone IT park, yerwada, pune, Maharashtra 411006. I am not mentioning the company name it is top most it company in India.one of them told no such company exist. they also told why didn't he buy books from pune? instead of helping her they were mocking her and started making fun.and told they will not refund any single money. the package was not delivered to me or not returned to her, they were refusing to refund her money. and instead of helping they were embarrassed her and were lying continuously.
the CN No of the courier is K96112796 and i am attaching the bill as attachment.

The worst kind of services​ given by the DTDC courier. They taking 7days (Apr5th to Apr 11th) to delivery the product from Pune to Yavatmal the consignment no is P[protected] And also send the parcel to wrong person). Pune to Yavtmaal only 612km by road & its taking hardly 6-7 hrs.

Due to that i am lossing my important bussiness deal. But they didnt stop at there they did a huge Blunder. Before the product is received by the person they showing at wrong information on online (2days ago product will received) & they send the parcel to wrong person in wrong address. When I started inquiry about this, the customer care services person of pune office, Nagpur office & Yavatmal office they didn't co-operate me. Particularly the franchise given by the DTDC in Yavatmal the person delivery the parcel totally misbehaving me. They didnt give me particular information. Next time I can't ever pick DTDC courier service in my life.