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DTDC Courier & Cargo Complaints & Reviews

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G
gayas md
from Bengaluru, Karnataka
Mar 28, 2017
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Address: Nellore, Andhra Pradesh, 524003
Website: www.dtdc.in

Case Number : 05907383, against Consignment number H[protected]tracking ID)
i have paid for this shipment on 1/3/2017 in Nellore DTDC
To
Jabong.com Returns Processing Centre Plot no. 82A, Sector 18, Gurugram, Haryana - 122015

till now my shipment is in transit and i have dropped many emails to DTDC regarding the same they are not taking any actions against this
Kindly prioritize my request and take it resolution
thank you.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    Wasim RM
    from Hyderabad, Telangana
    Mar 27, 2017
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    Address: Nalgonda, Andhra Pradesh, 508206
    Website: www.dtdc.com

    I have ordered an product from amazon bearing order id[protected] and name rozinur rohman. When the courier came i was in the college so they went away. When i call them to deliver they told me to take it from the office...They knew that the time delivery boy came was college time but also they came at that time. They are not interested in their jobs. I just want them to do their job correctly otherwise I will complain to higher comsumer complaints..please reply to my message.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      S
      shinto job
      Mar 27, 2017
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      Address: 110027
      Website: NO

      Respected sir,
      I was send one corrier from Bangalore to delhi, the date of 24/03/2017 .trac no is B42859068. but still this document reach the correct address.i check track no it showing deliverd some simran.nobody know anything about this corrier.I cant contact from here to delhi branch because its no is not reaching .my important document is inside .pease find it out and delivere exact address.
      NITHIN THOMAS
      A-81B
      DDA FLATS
      NEAR CENTRAL SCHOOL
      TAGORE GARDEN
      NEW DELHI
      PIN 110027
      MOB NO[protected], [protected]
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
      A courier of mine who has come to bhopal from mumbai
      It has been 5 days in Bhopal, but has not yet been delivered

      Pls solve this problem immediately

      My consignment no - M47335902
      My contact no - [protected]
      No home delivery service, even the delivery address is less than 5KM in Kurnool. When there is no home delivery, then prices of courier also should be less.
      The courier is booked on 22/03/2017 towards PTP which is supposed to deliver very important docket within a day but as of now it didnt reached to the destination. nobody is taking owner ship. kindly solve the issue on priority.
      HI my personal documents like pan card etc were sent to me by ICICI Bank via DTDC and the package was open
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        H
        Hari Pandian
        from Tumkur, Karnataka
        Mar 25, 2017
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        I sent a courier in Feb 14.courier returned in Feb 21.till now I didn't received the courier. they first told to go to madiwala.the person there told me to go Bommanahalli.there they told to go singasandra.i visited twice singasandra.i visited thrice to Bommanahalli.one male staff scolded me to get out.the manager disconnected the call while I am speaking itself.This is worst customer service i ever faced.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        Mar 29, 2017
        ankit373's response
        what can i do now?
        My courier was initiated on 21st march.Today is 29 march, i have not received
        it.but the current status has changed to Returned Parcel Forwarded From Facility .
        My tracking id is K93324710.
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          C
          CHANDNI simzia
          Mar 25, 2017
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          Address: Bijnor, Uttar Pradesh, 247001

          Hello this is my tracking no Z15199609 I am really disappointed with yourll guys service there is parcel that I have booked but due to insufficient details it is now been returned and its already 6 days and still not received, still stuck in Delhi and only that but also online tracking no system is also ridicules it dose not show proper information at all and yet still no sufficient answer fro you guys its really frustrating and now really hope you guys can help me out as soon as possible.

          thank you
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
          Tracking no: P40183938 was sent from Pune on 20th March 2017 to Bhopal but the documents has not been delivered till nw. DTDC is the pathetic courier and should not be used at all. My tracking shows it has received Bhopal and is out for delivery on 23rd March 2017. I do not know the hell where is it out for delivery. Useless and very bad services.
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            N
            Naresh102
            from Hyderabad, Telangana
            Mar 25, 2017
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            Address: Hyderabad, Andhra Pradesh, 500090

            This regards AWB/Consignment no - X20564803 which is booked by some leading bank in industry
            In DTDC site while tracking it shows shipment got delivered on Fri24th Mar'17 at 19:26 but actually it's not delivered to me, I have opened a case[protected] with DTDC, I need to know the reason whom they delivered to on yesterday, I have received shipment today ( 25th March ) itself after many follow up's with DTDC, Concern here is the unknown person signed and mentioned as self on yesterday and received moreover in site it shows it got delivered on 24th, There are many chances to misuse incase it is not delivered to me, Very poor service from DTDC Hyderabad customer care service, I tried many times to get a chance to speak them, In case o[censored]rgency what needs to be done?
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              R
              rajzpdy
              from Bengaluru, Karnataka
              Mar 25, 2017
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              Address: 605008
              Website: www.dtdccourier.in

              My friend has booked the DTDC courier at Thu, 16th Mar'17|19:33 Hrs having consignment no. (R[protected] from DTDC office, CALICUT, KERALA to pondicherry
              . Yet the parcel has not been delivered. I called calicut centre many times . But he always gave me some excuses. The parcel had CPU -Intel Xeon E3-1240 at 3.20GHz CPU which cost Rs 9200/-. Even though I sent too many mails to DTDC customer support but they didn't gave me response. Please do something about this matter. Since 10 days I am getting online status as the parcel is in DTDC calicut office.This was the first time when I sent parcel through DTDC and my experience with you is really really bad
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
              Mar 29, 2017
              Updated by rajzpdy
              No response till date ..very bad service from DTDC ... i suggest others to not use their service for urgent courier service...
              Apr 11, 2017
              Updated by rajzpdy
              still no response.. head office guys told me that the parcel was missing.. worst service i ever seen
              May 03, 2017
              Updated by rajzpdy
              As per latest update- Parcel was missed and they cant able to track it .. hence i faced a lose on DTDC service..my kind advice is DONT USE DTDC SERVICE ..worst service i ever seen
              21 march 2017
              very bad service from dtdc as the courier has not reached even after one week and also no information is given by service provider regarding it not even a phone call. rather on calling them they response very badly specially hoshiarpur branch.
              very disappointed from this service
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                D
                Digen Lukhi
                from Pune, Maharashtra
                Mar 25, 2017
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                When on the earth it will reach
                N97577767

                I would not recommend it to even my grand children's
                Poorest service in planet
                BS
                Please settle it as soon as possible or I am filing law suite against dtdc for compensation of my scholarship amount which I won't be getting if my documents don't reach on time
                I should have read your reviews before opting for your service
                Worst service ever
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  N
                  nadim.sh.inst
                  Mar 25, 2017
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                  Address: 841301
                  Website: google

                  My shipment number is V36695130, its booked on 20th march 2017 but still I didn't received, if there is address finding issue then there is my two mobile numbers noted why I didn't get any call from DTDC service?? tracking status its showing ATTEMPTED.! can I know witched kinds of ATTEMPTED done by your facilities?

                  regards,
                  Aftab Alam
                  [protected]
                  [protected]
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
                  Mar 26, 2017
                  Updated by nadim.sh.inst
                  Still waiting for update...plz update me regarding my shipment V36695130
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                    J
                    jeetender dhiman
                    from Vadodara, Gujarat
                    Mar 24, 2017
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                    Address: Vadodara, Gujarat

                    Courier no. D32613253 booked from panchkula to vadodara on 9 mar 17 not reached till now. on tracking from last 7 days it is showing vadodara . but your local office did not deliver . while contacting on phone no.[protected] more than 30 times mostly they dont attend . or says today will be delivered from last four days. this is 2nd time i experience your very bad service. Please loook out the matter
                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
                    My CN no. H71667968 is not delivered yet and courier company not having any positive response.
                    Why anyone not responsible for ordinary courier??
                    Then why charged 190 rupees?
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                      L
                      LPF
                      from Chennai, Tamil Nadu
                      Mar 24, 2017
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                      Address: 600044
                      Website: Delayed delivery of consignment at Gurgaon

                      This is regarding a package that was sent from Chennai to Gurgaon taken from our premises on 21st March. The tracking has not been updated properly and nobody is able to give an update as to where the package is currently. This is a very important package and needed to be delivered on 23rd Mar. Request fast action to deliver the package and update URGENTLY
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        J
                        Jayesh More
                        from Pune, Maharashtra
                        Mar 23, 2017
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                        Address: Nagpur, Maharashtra, 441302

                        Ekto Useless Service hai ... Customer support to puchte h n bhik mangne wale aaye aaise lgta unko ... bill to jaise sabjiya leah hath se likh k Diya charges to uparsse itna k Ac coch train se Jake m khud delivery kar aau... kabhi life m regret nahi rah aaj tak but sari life regret rahega dtdc use q kia mne useless ... hurt hota paisw waste hogye mere sare
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Mar 23, 2017
                        Updated by Jayesh More
                        gya k nahi gaya o b n pata ... dtdc band ho ya service improve karo
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                          P
                          Paul Sreenivas Bethany Mission
                          from Tadepallegudem, Andhra Pradesh
                          Mar 23, 2017
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                          Address: 535006

                          Greetings my name is Srinivasa Rao Chepa, i got a shipment through DTDC, Aramex India sent this to me, as they have received this shipment from international destination. The shipment AWB: H59966829. After got the confirmation i contacted DTDC, VIZIANAGARAM office and said that i got a shipment, sent by Aramex, and they said no shipment arrived and if we got, we should inform you, but they got it on 10th March, 2017. But they did not check it or attempted to call or deliver it, finally i got connected to Aramex and make sure when they shipped it and they said they sent it on 8th March via DTDC, then i went to office and find it and got it. What kind of service DTDC providing is a big question to me, of course, it is not first time to happen like this. Such a bad courier service i have seen in my life time.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            A
                            Arpit Panda
                            from Guskhara, West Bengal
                            Mar 23, 2017
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                            Address: Khordha, Odisha, 751030
                            Website: dtdc

                            Recently before 2 days my brother couriered a phone via dtdc from mumbai..bt today i received d parcel but unfortunately when i opened d parcel the box was emty and der is no phone in d box. at that time my brother enquired dtdc mumbai branch but they are saying we couriered it...then how can i receive an emty box...hows its possible...d most worst courier experience yet...kindly resolve my issue as soon as possible.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              K
                              k swapnil
                              Mar 23, 2017
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                              We Dr. Reddy's team had sent courier documents from our Miyapur unit to Vizag FTO 7 unit, Duvada. As these was important document we had requested express courier. DTDC team confirmed to our Admin team that, courier will be delivered in 3 days before audit at site. but DTDC complete failed to deliver before audit, we tried to investigate but there was not at all proper communication from DTDC. Tracking details were not at all in line with actual status. When our person personally checked with Vizag DTDC team then DTDC people stated digging and addressing issue. Further one DTDC person committed that courier will be delivered immediately after audit, BUT till TODAY 23MARCH courier is not delivered. When asked to DTDC delivery person of Duvada area, very arrogantly he replied that security not allowed to deliver. so it is returned. As per practise he should have contacted one of contact person for clearance. Very very poor service and no etticuates of talking to client who is paying for service. We are having corporate contract for courier service which now definitely will be needs to reconsider.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                D
                                drsuwansh
                                Mar 23, 2017
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                                Address: Nagpur, Maharashtra, 440027

                                Dear sir/madam
                                My wife has approached DTDC Nagpur medical square nagpur to courier important court documents to Jalna, Maharashtra on 8 march 2017. At the time of courier they said it will be delivered in 48 hours, but after 7 days we got message that shipment not delivered due to non availability of service, They should have checked before sending shipment. After that they did not return courier and again sent to same address. Its now more than 2 weeks, our documents are still in air. I have lost my date with court and so much of monitory loss as well mental trauma.Those documents were related with adoption.My Consignment number M47684095. Please guide me to sue the case against them in court asap.
                                thanks
                                Dr Suwansh
                                [protected]@gmail.com
                                [protected]
                                [protected]
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  H
                                  Hariharan sankar1998
                                  from Chennai, Tamil Nadu
                                  Mar 22, 2017
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                                  Address: 600123
                                  Website: www.dtdccourier.in

                                  Recently i couriered a document from chennai to trichy. Itr reached trichy 5days before, but still now the courier is not delivered. If i contact customer care, they are responsing that the address is out of area so we cant deliver to the specified date. And i said to return the courier, but till 3rd day the courier is still in trichy office.

                                  Very worst in customer service. Giving you 0% rating comparing other courier customer service.
                                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                    A
                                    Arunendra Shekhar
                                    from Delhi, Delhi
                                    Mar 22, 2017
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                                    Address: New Delhi, Delhi, 110001
                                    Website: dtdc.in

                                    I have booked a consignment no. Z18225224 on 14/03/2017 with DTDC and it was assured to me that consignment would be delivered within 3 days, but, after passing of more than 8 days consignment is not delivered. DTDC services is very poor even after my regular persuance in Delhi, Indore, Jabalpur, and Rewa, DTDC Offices my consignment coulod not delivered till date.

                                    we hope a faster delivery but, these courier services are showing negligence in proper delivery their duty.

                                    DTDC Service is very. i hope you will take my concern in your cognizance and make best efforts to improve your services.

                                    thanks

                                    A. S. Dubey, New Delhi-110001
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      G
                                      gfs
                                      Mar 21, 2017
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                                      Address: Bangalore, Karnataka

                                      The shipment consisted of medicines and without checking the rules at the destination, DTDC accepted to deliver medicines and took the payment. Finally it was sent back by the destination. Receiver did not get the package and sender lost all the money.
                                      Furthermore, DTDC uses DHL to make international shipments, so they never have any clear shipment delivery information.
                                      DTDC customer care and employees are extremely incompetent and cannot resolve any issues.
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                        prajwal pro
                                        from Noida, Uttar Pradesh
                                        Mar 21, 2017
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201308
                                        Website: dtdc

                                        I've couriered a non document item from greater noida uttar pradesh to ghaziabad uttar pradesh and it has not yet delivered.. The tracking details are also not updated. It's. Been too long as I've couriered the item on 17/3/2017 and it has not delivered till this date. It's a very expensive item and has to be returned or delivered to the destination as quickly as possible.
                                        Thank you.
                                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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