DTDC Courier & Cargo Complaints & Reviews

Hello this is my tracking no Z15199609 I am really disappointed with yourll guys service there is parcel that I have booked but due to insufficient details it is now been returned and its already 6 days and still not received, still stuck in Delhi and only that but also online tracking no system is also ridicules it dose not show proper information at all and yet still no sufficient answer fro you guys its really frustrating and now really hope you guys can help me out as soon as possible.

thank you

This regards AWB/Consignment no - X20564803 which is booked by some leading bank in industry
In DTDC site while tracking it shows shipment got delivered on Fri24th Mar'17 at 19:26 but actually it's not delivered to me, I have opened a case[protected] with DTDC, I need to know the reason whom they delivered to on yesterday, I have received shipment today ( 25th March ) itself after many follow up's with DTDC, Concern here is the unknown person signed and mentioned as self on yesterday and received moreover in site it shows it got delivered on 24th, There are many chances to misuse incase it is not delivered to me, Very poor service from DTDC Hyderabad customer care service, I tried many times to get a chance to speak them, In case o[censored]rgency what needs to be done?

My friend has booked the DTDC courier at Thu, 16th Mar'17|19:33 Hrs having consignment no. (R[protected] from DTDC office, CALICUT, KERALA to pondicherry
. Yet the parcel has not been delivered. I called calicut centre many times . But he always gave me some excuses. The parcel had CPU -Intel Xeon E3-1240 at 3.20GHz CPU which cost Rs 9200/-. Even though I sent too many mails to DTDC customer support but they didn't gave me response. Please do something about this matter. Since 10 days I am getting online status as the parcel is in DTDC calicut office.This was the first time when I sent parcel through DTDC and my experience with you is really really bad

When on the earth it will reach
N97577767

I would not recommend it to even my grand children's
Poorest service in planet
BS
Please settle it as soon as possible or I am filing law suite against dtdc for compensation of my scholarship amount which I won't be getting if my documents don't reach on time
I should have read your reviews before opting for your service
Worst service ever

My shipment number is V36695130, its booked on 20th march 2017 but still I didn't received, if there is address finding issue then there is my two mobile numbers noted why I didn't get any call from DTDC service?? tracking status its showing ATTEMPTED.! can I know witched kinds of ATTEMPTED done by your facilities?

regards,
Aftab Alam
[protected]
[protected]

Courier no. D32613253 booked from panchkula to vadodara on 9 mar 17 not reached till now. on tracking from last 7 days it is showing vadodara . but your local office did not deliver . while contacting on phone no.[protected] more than 30 times mostly they dont attend . or says today will be delivered from last four days. this is 2nd time i experience your very bad service. Please loook out the matter

This is regarding a package that was sent from Chennai to Gurgaon taken from our premises on 21st March. The tracking has not been updated properly and nobody is able to give an update as to where the package is currently. This is a very important package and needed to be delivered on 23rd Mar. Request fast action to deliver the package and update URGENTLY

Ekto Useless Service hai ... Customer support to puchte h n bhik mangne wale aaye aaise lgta unko ... bill to jaise sabjiya leah hath se likh k Diya charges to uparsse itna k Ac coch train se Jake m khud delivery kar aau... kabhi life m regret nahi rah aaj tak but sari life regret rahega dtdc use q kia mne useless ... hurt hota paisw waste hogye mere sare

Greetings my name is Srinivasa Rao Chepa, i got a shipment through DTDC, Aramex India sent this to me, as they have received this shipment from international destination. The shipment AWB: H59966829. After got the confirmation i contacted DTDC, VIZIANAGARAM office and said that i got a shipment, sent by Aramex, and they said no shipment arrived and if we got, we should inform you, but they got it on 10th March, 2017. But they did not check it or attempted to call or deliver it, finally i got connected to Aramex and make sure when they shipped it and they said they sent it on 8th March via DTDC, then i went to office and find it and got it. What kind of service DTDC providing is a big question to me, of course, it is not first time to happen like this. Such a bad courier service i have seen in my life time.

Recently before 2 days my brother couriered a phone via dtdc from mumbai..bt today i received d parcel but unfortunately when i opened d parcel the box was emty and der is no phone in d box. at that time my brother enquired dtdc mumbai branch but they are saying we couriered it...then how can i receive an emty box...hows its possible...d most worst courier experience yet...kindly resolve my issue as soon as possible.

We Dr. Reddy's team had sent courier documents from our Miyapur unit to Vizag FTO 7 unit, Duvada. As these was important document we had requested express courier. DTDC team confirmed to our Admin team that, courier will be delivered in 3 days before audit at site. but DTDC complete failed to deliver before audit, we tried to investigate but there was not at all proper communication from DTDC. Tracking details were not at all in line with actual status. When our person personally checked with Vizag DTDC team then DTDC people stated digging and addressing issue. Further one DTDC person committed that courier will be delivered immediately after audit, BUT till TODAY 23MARCH courier is not delivered. When asked to DTDC delivery person of Duvada area, very arrogantly he replied that security not allowed to deliver. so it is returned. As per practise he should have contacted one of contact person for clearance. Very very poor service and no etticuates of talking to client who is paying for service. We are having corporate contract for courier service which now definitely will be needs to reconsider.

Dear sir/madam
My wife has approached DTDC Nagpur medical square nagpur to courier important court documents to Jalna, Maharashtra on 8 march 2017. At the time of courier they said it will be delivered in 48 hours, but after 7 days we got message that shipment not delivered due to non availability of service, They should have checked before sending shipment. After that they did not return courier and again sent to same address. Its now more than 2 weeks, our documents are still in air. I have lost my date with court and so much of monitory loss as well mental trauma.Those documents were related with adoption.My Consignment number M47684095. Please guide me to sue the case against them in court asap.
thanks
Dr Suwansh
[protected]@gmail.com
[protected]
[protected]

Recently i couriered a document from chennai to trichy. Itr reached trichy 5days before, but still now the courier is not delivered. If i contact customer care, they are responsing that the address is out of area so we cant deliver to the specified date. And i said to return the courier, but till 3rd day the courier is still in trichy office.

Very worst in customer service. Giving you 0% rating comparing other courier customer service.

I have booked a consignment no. Z18225224 on 14/03/2017 with DTDC and it was assured to me that consignment would be delivered within 3 days, but, after passing of more than 8 days consignment is not delivered. DTDC services is very poor even after my regular persuance in Delhi, Indore, Jabalpur, and Rewa, DTDC Offices my consignment coulod not delivered till date.

we hope a faster delivery but, these courier services are showing negligence in proper delivery their duty.

DTDC Service is very. i hope you will take my concern in your cognizance and make best efforts to improve your services.

thanks

A. S. Dubey, New Delhi-110001

The shipment consisted of medicines and without checking the rules at the destination, DTDC accepted to deliver medicines and took the payment. Finally it was sent back by the destination. Receiver did not get the package and sender lost all the money.
Furthermore, DTDC uses DHL to make international shipments, so they never have any clear shipment delivery information.
DTDC customer care and employees are extremely incompetent and cannot resolve any issues.

I've couriered a non document item from greater noida uttar pradesh to ghaziabad uttar pradesh and it has not yet delivered.. The tracking details are also not updated. It's. Been too long as I've couriered the item on 17/3/2017 and it has not delivered till this date. It's a very expensive item and has to be returned or delivered to the destination as quickly as possible.
Thank you.

My father dispatched my important document on 18.03.2017 by paying Rs. 280/- o[censored]rgent charge vide docket no. V36527254 from Muzaffarpur and your DTDC personnel promised us at Muzaffarpur, Bihar that it will be reached at Shahjahanpur, U.P. on 20/03/2017 but till now I have not received my document.

Your online tracking system is also fully failure.

Please arrange for quick delivery at my Shahjahanpur address.

Manoj Kumar Sinha
Mobile No. [protected]

Got a call from DTDC Chamrajpet office (Bangalore) asking for my address to deliver a package. Surprised to know that the shipping address mentioned on the package is not sufficient for your guys to do the job. He kept asking me for the address over phone (And I dont have the full address ready with me over phone).

I kept asking him about the shipping address on the Courrier package itself. He disconnected the phone saying that he is going to return the package.

The tone of voice in which he handled this situation was totally unprofessional. He was totally rude over the phone. I felt like I am dealing with a low-class service company. Such level o[censored]nprofessionalism is not expected from a service like DTDC.

Please do what is needed asap to get this rectified.

Here is the track id I received
Dtdc courier - F10198790

Phone number from which I received the call
(+[protected]

Good afternoon !

urgent attention!!

This is to bring to your kind attention that I booked a consignment with dtdc courier services on 6th march 2017. My consignment no: was K94492870. It was booked on priority basis and had documents and certification of extreme value. The committed date was mentioned on 9th march 2017 early afternoon if it misses 8th march 2017. The consignment was to be delivered in gurgaon.

It pains me to state that when I was tracking on the shipment on 11th march, it came to my knowledge with utter shock that it had reached guwahati instead of gurgaon where it was scheduled to reach by 9th march under all circumstances. I was in dismay with sheer negligence of dtdc when they casually said that the places are similar.

After my persistent follow-ups as well as many of my colleagues following up it was delivered on 17th march 2017 late evening even when my clients were following up with dtdc. The concerned people Mr. Gopal (#[protected]) & Mr. Shankar (#[protected]) utterly ignored my prayers and were highly ignorant to my plight. Their irresponsible behaviour was unnerving.

I had to apologize profusely to my clients for the delay in the receipt of the aforementioned documents in addition to which, I am asked to pay a fine.

I would now suggest you in all earnestness to pay me a compensation of 1 Crore rupees for the business loss, defamation and not to mention the undue mental agony and torture that I faced. I would also need a letter of apology, failing which I would have no option left but to go to the courts and take extreme action.

I firmly believe that dtdc with all its goodwill would not prefer its name getting ruined in the market.

Need an urgent reply and a quick resolution to my problem.

Regards,
Jayeeta Das
+91 [protected]

Dear Team, I booked one Parcel to my Son at Kumarhatti solan via CN No. D34018068 on dated 15/03/2017 from Ankleshwar location. Said parcel weight 6 Kgs and its contain all food article.
Its delivered to my son on 20th March ???
2 days late, and I surprised when he convey that its had less articles as
500 Gms Pistacho
1 kgs Walnut
5 Packets of Goodday & other food items.
I need immediate revert after inquiry why and how its happens.
I will raise this case after 24 Hrs as on 23th 12 noon to Consumer forum and ON AIR after that dead line.