DTDC Courier & Cargo Complaints & Reviews

Dear Team,

We sent one courier from your E 28, Hauz khas office from which we have a corporate tie up for courier service. Since yesterday your site is showing as delivered successfully but the parcel has yet not reached the destination.

Nobody is helping for the same. If we have to do follow ups for every courier sent, then its difficult to work with DTDC as there are number of courier service providers in the market.

Urgent Action required else we will wind up all the tie ups in all ICICI bank branches.

Tracking id Z15841244

Regards,
Rishabh Trivedi
Deputy Branch Manager
ICICI Bank Ltd.
Hauz Khas
New Delhi 110016

Dear sir / madam,

We are facing problem in getting samples through dtdc. Also it is requested to please use any other courier company rather than dtdc because their services are very poor, till today we did not get the signed counter samples.

I am in regular contact with them and it is very difficult to contact them immediately after trying so many times they are picking up the phone calls and after receiving call they are telling that they will let us know after some time

In-spite of providing the tracking number to them.

This is absolutely ridiculous.
Your early action in this regard shall be highly appreciable.

Nand kumar

Mavin handicrafts

Chaudharpur, delhi road,

Near 3 a bazaar, adjacent to fly over

Moradabad - 244102, up

Tel no. [protected]

Respcected Sir/madam
my cousin gift me a phone it is courier by DTDC couriers it track id isV34828014 and sepcified my complete details on that with phone number to and it was delivery to some in the campus" its cost is 20 thousand now how can i get my parcle back with out open if any demage happen how is responsible "
when he reached the delivery location he should cal to the particular person but he didnt call to me altleast who is related or detalis of the parcile written by sender or reciver person right
right now what to do from my side should it complatnt in police or will u respond quickly and get my phone with out open.
contact me [protected] & mail id :[protected]@gmail.com

Consignment reach at Destination on 13 th Feb but it is undelivered due receiver Busy, When receiver call back Dtdc Employee behave rudely and Even not tell from where consignment Arrive. and not ready to reattempt the delivery thats why receiver denied delivery. when receiver denied delivery after 10 Days even consignment not Reached back. Because of this i had heavy loss of time and money also i harassed mentally.

Compaint about Delivery Service of DTDC.
Case: Non delivery of registered mail and zero response from customer care. Desired resolution: Request of fund

Background info: I am a foreign national from Germany who traveled in India in January 2017. I lost/forgot my national identity card in a Mumbai hotel in January 2017. The hotel concated me and I decided to have the document delivered to my home address by registered mail. The hotel used DTDC services and sent me the copy of the delivery slip. The whole service did cost me 3000 rupies.
Problem: The letter/parcel was submitted by the hotel to DTDC on January, 16th, 2017. Until today, the letter has not been delivered to my home address in Germany. The DTDC tracking system is showing a rerouting of the letter for two weeks within various Mumbai DTDC facilites. The display of the tracking system ends January, 24, 2017 with the sentence "returned to sending station". (The hotel has not received back the letter ). I have registered a "case" with DTDC by email addressed to their customer service online on January, 25th. I received an automatic reply from DTDC with a case number (Case number[protected]. Since then, I have never heard from them again. I tried to contact them by email, using their alternative enquiry/feedback email-address = no reponse. I called their Mumbai branch several times = nobody ever picked up. I tried to contact them through their live chat function = dysfunctional/nobody responded.

As I had to legally cancel my national identy card by now due to unclearity of its whereabouts, I am interested by now in a refund of the 3000 rupies for a non-existing service. Unfortunately, I have to say based on my experiences up to now that DTDC comes across as highly fraud and utterly unprofessional.

Hi... I sent a product through your service 3 weeks ago.
The recipient says they didnt receive the product.

Regarding this, I have called your cx care numbers & emails.
But no response at all.

The product was a nova trimmer.
& The recipient was Nova head office located in Bangalore.
The product was sent through a DTDC office in Hyderabad. Gachibowli

I saw a add posted on OLX for sale of I phone 6S Plus 64gb details given below
Apple iPhone six s plus rose gold. I have a also
Airport Area, Pune Added via phone on 24 Jan, Ad ID: [protected]
On seeing the add, I contacted the seller mr. Rahul Roy .
He said he is in need of money as his uncle is admitted and hence selling his phone. Presently, he is at Calcutta with his uncle.
He told me to transfer 50% of the amount.
I transfered the amount once he shared the courier details. The phone was dispatched the same from kolkata through dtdc courier services, kolkata on dt.-21.02.2017 wide docket no.- V10125342.
Mr. Rahul Roy told me that he has given phone to DTDC courier and they will dispatch the phone on urgent delivery basis along with its insurance. The courier charges of Rs. 1, 270/- to DTDC for special courier.
After the courier was handed over, I even spoke with the DTDC Courier guy if had received the courier. The DTDC Person's mob no shared was [protected]
But the courier is not traceable now.
I have already transferred the amount of Rs. 11, 250/- via IDBI bank account details mentioned below.

Bank Account details are as follows
Oriental Bank of Commerce
Bank Account Name : Akash Karmakar
A/c No : [protected]
IFSC Code : ORBC0100751

Now the DTDC Guy is not receiving the phone and the owner of the phone Mr. Roy is just telling me that he will go to the DTDC Office and check.

I see that mine is the third case registered on consumer compalint cell cheated the same way..

Details:
whatsapp # +[protected]

My Details:
Phone # [protected]

CONSIGNMENT NO Z11275948

I booked a consignment through DTDC Adarsh nagar. from Jaipur to Dharwad in Karnataka.. but some circumstance order has cancelled by buyer.. then Again I booked order from Dharwad to Jaipur.. on same AWB no Z11275948. It was RTO.. after that.. on 31 Jan it was successfully came in APEX Branch in Jaipur.. after that. I called to Apex for asking where is my consignment. then it said we have sent to Adarsh Nagar branch.. after that.i Called to Adarsh Nagar Branch then. IT said . we have not received yet.. they both branch are not helpful to me..
so what i do.. where is my consignment.. and how could I find that...Please help me..
its my Contact No. [protected]
Name Faisal
Company Name ; Mariyam Gems

My courrier consignment no v34985626 despatched on 21 feb from burdwan was to be deluvered in delhi on 22 feb as promised. But despite repeated request courrier is still not deliver. I have already given complaint earluer also. Complaint no[protected]. I was told telephonically that it will be delivered within i hr, but still no confirmation. The residence of the adresssee is on first floor whereas office is in ground floor. It was told to call the individual or deliver in his residence on first floor in case office is vlise. But no action zo far. It is an urgent courtier but dtdc failed to live up to expectation. Please do the delivery urgently and confirm. Thanks. My mob no [protected]. Maj gen pn verma

Hello,

My name is Vivekananda Gopal and I live in Military road, Marol, Andheri east.

On Sunday 12thFeb, I had dispatched 2 parcels [V33622319, V33622320] to New Delhi through your Sunday package from your DTDC centre at Military road. I repeatedly confirmed with the executive Mr. Sukhveer Singh Choudhary, whether the parcel will reach Delhi on 13th Feb during working hours or not. On which I was assured that the delivery will happen on 13th Feb by afternoon. He also charged me with a Sunday express fee of Rs. 1300/

The tracking showed me that the parcels were delivered on 14th Feb, instead of 13th. But the executive kept on insisting that the parcel must have been delivered on the 13th and that the tracking systems are not reliable.

This was a very important parcel to me, that had to be delivered to the National Commission for Protection of Child Rights [NCPCR] on 13th Feb.

Please give your feedback on the same.

The above is my booking reference number. It was booked from Mumbai on 7th Feb. 2017. When I checked online tracking it is returned back. The courier person didn't come to my residence address before he returned it.. My contact number is on international roaming as I have come abroad on an official trip. Kindly check and get back me the parcel immediately.

I want to submit a complaint for customer care representative neelima at NY location. Such a rude person when she has to solve a issue. Without addressing the need threatening to keep the money as charity and teaching the customers about how they should be qualified when I was passing her the message of third party(ups) involved in sending the claim for lost package and their message for rest of the claim coverage responsibility of dtdc. Instead of finding any detail was in rush to cut the call in rudest way. Worst client service I had ever. Such a waste of money and time.

Dear sir This my courier no V34050225 my frd put the courier to Chennai branch Feb 18(Chennai to Dindigul) at present ididno't recive my courier i ask to chennai branch he say courier bag was missing sir inside 30 Courier Still please wait some day he answer. i am so sad i didn't see this worst service in my life .Viewers please don't put your couriers in DTDC

It's very very unfortunate to say that your current service is very much unsatisfactory and unprofessional to the customer. Your service is far from promise.
I have to courier very important documents by your prestigious courier service from Kolkata dtdc Centre to Bolpur, West Bengal and they assured to delever the next day and therefore suggest me for dtdc blue service with higher charge.
But they have failed to do so and they are also not cooperating.
So it's my urgent request to take necessary steps to deliver my courier as soon as possible.

Tracking No of my courier is V[protected]

Thanks

Dr. Mahammed Moniruzzaman

Sub. Undelivered our consignment No. D29970448

Dear Mam/Sir.

We had booked consignment to MSRTC Amravati by following consignment No., but we are informing you that till following consignment no. is not delivered.

Consignment No. D29970448 booked dt. 27.09.2016.

As per our search by L. R. No. / Consignment No. through your online service, Consignment has been delivered as on 05.10.2016 and receiver name is Mr. Nagesh.
But there is no one in the MSRTC Amravati office known by the name Mr. Nagesh.

We are trying to sort out from one & half month ago by your branch Amravati, Maharashtra, Mrs. Sarika Madam[protected] & Mr. Vaibhav Sir ([protected]).
But till we didn't getting any conformation or detail related receipt.

The whole means we are losing here our complete invoice,

Please do the helpful as well as early.

Best regards,
S. A. Palav,
[protected]
Talbros Automotive Components,
Mumbai

Complain against - bimal saha courier & cargo service
A franchisee of dtdc courier

We, saraswati print factory pvt. Ltd. Delivery items through m/s bimal saha courier & cargo service. After delivery, courier service company refused to handover us original pod before bill clearance. 1 week after receiving of payment, they providing us few scan copy pod and rest till remains with them, which is not acceptable.
Hope action will be taken against them and we will get our original pod soon.

Sourav pal
[protected]

Hi team,

a packet was delivered by Mr. Sanjay Bajaj with the ref# D32905390 to Praveen Nasa. Keeping Jean, shirt and wrist watch on 17/02/2017 from delhi region. however when the packet reached the delivery address in gannaur. we found that wrist watch is missing.

This is ridiculous that your own employees are doing such bad activities. the wrist watch's price was 15000. Mr. Bajaj sent the gift to his relative.

If I don't get any revert within 24 working hours I will sue against your company. will raise a complaint in consumer court and city court.

Jatin Grover
[protected]

I have sent a parcel of Mobile Phone through DTDC Shilpa Park, Kondapur on 11th Feb. The parcel got booked on 13 Feb, Till 17 Feb it is showing as in Transit, But after 17 Feb, till now it is showing as 'Received at Facility- Gorakhpur'. but it is not going forward. So I contacted DTDC Shilpa Park, Kondapur but they didn't give me any detail then I contacted DTDC Gorakhpur, They Said they didn't receive any package with that tracking Number. I am providing all the detailed documents.
Receiver's Address,
Ashish Rao
north side of jmss school raghav nagar deoria
deoria 274001
Uttar Pradesh

Sir
Long back i logged a complaint regarding my one parcel but did not got any reply
Then on my own i went to dtdc company in srinagar but according to them they hvnt received that parcel here due to turmoil and according t them that parcel wz sent back to company
But i wz in contact with company and i m in contact with them
they said NO
Even the tracking details doesnt show it wx send back
TRACKING; M36673419
Name;MAHVISH
NO; [protected]

Tracking no 17928389 a product of ebay online shopping on date 4-02-17 i refused this product from my near branch baramulla and the srinagar branch peoples update it as deliverd the product when ever i contact them they didnt help me please ebay will refund me my money when dtdc gonna update that this product this not dleiverd please tell your branch manager to update there this product is not deliverd please help me